Grand Emperor Hotel

Hotels
•
Independent
8.6 (127 reviews)
288 Avenida Comercial de Macau, Macau , Macau , MO
853-28889988

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Facilities

Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Casino
Designated smoking area
Concierge service
Elevator
ATM/banking
See all facilities

Review Highlights

Pros:
Good location
Comfortable room
Cons:
Average service quality

Categories

Cleanliness
8.56
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
Service
8.33
Staff were only average friendly or helpful.
Location
8.97
Hotel is centrally located, near main bus station and restaurants.
Room Quality
8.52
The room was reasonably large and comfortable.
Amenities
8.55
Standard quality for this hotel tier.
Value for Money
8.71
Reasonably good value for the price paid.
Food and Beverage
8.56
Standard quality for this hotel tier.
Overall Experience
8.63
Overall good experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:44

Property Description

Experience the vibrant charm of Macau at the Grand Emperor Hotel, where luxury meets convenience.

Recreational Bliss
Dive into excitement with our on-site casino and unwind with our complimentary wireless internet access. Enjoy personalized services with our dedicated concierge, ensuring you have everything you need for an unforgettable stay.

Delectable Dining Options
Savor culinary delights at our three distinct restaurants, including 皇庭閣, or indulge in 24-hour room service. Relax with your favorite drink at the bar/lounge, or grab a quick bite at our cozy coffee shop.

Comfort and Convenience
Our 311 elegantly furnished rooms offer modern amenities like flat-screen televisions and rainfall showers. Additional perks include express check-out, dry cleaning services, and versatile event spaces for your next conference or celebration.

Don’t miss out on the ultimate Macau getaway—book your stay at Grand Emperor Hotel today!

Important information:

  • A car is recommended for transportation to and from this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MFM

Property Policies

  • Pets

    Pets not allowed

  • Transportation

    Car recommended

  • General

    Professional property host/manager

Location

Guest Reviews

8.6
Based on 127 reviews
Cleanliness: 8.56
Service: 8.33
Location: 8.97
Room Quality: 8.52
Amenities: 8.55
Value for Money: 8.71
Food and Beverage: 8.56
Overall Experience: 8.63
O
Ole • extended_group • dk
10
2026-05-21 • via Nuitee
I
Ian • extended_group • tw
10
2026-05-21 • via Nuitee
C
Cameron • solo_traveller • cn
8
Cons:

they wouldn't convert non-USD currency to MOP

2026-05-18 • via Nuitee
M
misaki • couple • jp
10
2026-05-17 • via Nuitee
W
Wong • solo_traveller • cn
8
2026-05-15 • via Nuitee
玫玲 • extended_group • tw
9
地點很好，近大三巴，平日可至新葡京搭巴士，或搭公車，並且星期五-星期日有很多酒店免費接駁巴士在旁邊可搭，服務人員態度很好，房間很乾淨及舒適，推！
Pros:

地點

2026-05-09 • via Nuitee
A
Angela 99 • solo_traveller • hk
9
Pros:

床很舒服，所有配套超讚！

Cons:

check in 流程太慢

2026-05-06 • via Nuitee
W
William and Zandy • solo_traveller • us
10
Pros:

Great location and updated the hotel Rooms

Cons:

Not enough transportation to get to where you need

2026-05-04 • via Nuitee
C
Chi Kai • solo_traveller • hk
10
2026-05-03 • via Nuitee
宛玲 • extended_group • tw
8
飯店的地理位置以老城區來說 地址位置不錯 吃東西也
Pros:

飯店人員都很親切 地理位置很好

Cons:

沒有

2026-04-30 • via Nuitee
K
KE-JEN • extended_group • tw
10
2026-04-27 • via Nuitee
S
Shing Wei • solo_traveller • my
10
2026-04-25 • via Nuitee
Z
Zhengjie • couple • tw
9
2026-04-23 • via Nuitee
W
WAI FUNG • solo_traveller • hk
8
2026-04-21 • via Nuitee
M
Monti • family_with_children • th
9
Pros:

great location. The hotel is in the center of the town with easy access to shopping and dining, many tourist spot nearby with walkable distance. Room are big and clean, staff are friendly and helpful.

Cons:

สิ่งที่ไม่ชอบคือ เบลบอย เรียกรถไปสนามบินให้เรา ทีแรกไม่ได้คิดอะไร แต่พอออกไปยืนรอ เค้าเรียกแท๊กซี่จากไหนมาไม่รู้ ต้องยืนรอ 7 นาที ทั้งๆที่หน้า รร. มีรถคันใหญ่พอใส่กระเป๋า และนั่งสำหรับ 4 คน จอดรออยู่ 2 คัน ส่วนรถที่มา เปิดหน้าต่าง 4 บาน มีกลิ่นบุหรี่ ขับรถมือเดียว อีกมือกดโทรศัพท์ตลอดทาง เข้าใจว่าเรียกรถที่ดิลกันไว้มาให้ และมีค่าหัวคิว และค่าโดยสารเหมือนจะแพงกว่ารถปกติด้วย ใครเจอเหตุการณ์แบบนี้ ให้ปฏิเสธรถที่เค้าเรียกมา แล้วเลือกขึ้นรถที่หน้า รร. ได้เลย

2026-04-16 • via Nuitee
C
Chao • couple • tw
1
Low CP compared with others
Pros:

Our room have smoked smells

Cons:

The staff is not professional enough
We waste many time in the front desk cuz they can’t review our order.

2026-04-15 • via Nuitee
E
Eng Hock • couple • au
10
Pros:

The room setup, lication & size.

Cons:

Nil

2026-04-09 • via Nuitee
L
Lam • couple • my
9
2026-03-30 • via Nuitee
王 • couple • tw
8
2026-03-29 • via Nuitee
J
José • solo_traveller • pt
9
2026-03-27 • via Nuitee