Minasi HanoiOi Lakeside Hotel

Hotels
9.3 (1451 reviews)
30 Bà Triệu , Hanoi , vn

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Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Helpful and friendly staff
Clean rooms
Cons:
Cigarette smell in rooms
Limited amenities
Noise from other rooms

Categories

Cleanliness
9.28
There were several comments about the room smelling of cigarette smoke and a general lack of cleanliness, indicating that cleanliness is a concern.
Service
10
Multiple reviews praised the staff for their helpfulness and friendliness, particularly highlighting specific staff members.
Location
10
Strong praise for the great location, being close to attractions and shopping, was mentioned in several reviews.
Room Quality
8.78
Issues with noise from neighboring rooms and the presence of cigarette odor negatively impacted room quality ratings.
Amenities
8.28
Facilities were reported as lacking, with mentions of the spa being non-existent and overall amenities not meeting expectations.
Value for Money
9.78
The general sentiment indicates some satisfaction with value for money, though there are concerns about cleanliness and amenities.
Food and Beverage
8.28
Breakfast options were reported to be limited, which negatively affected the rating in this category.
Overall Experience
10
Despite some negative aspects, many reviews expressed overall satisfaction with their stay, particularly praising the service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:32

Property Description

Central Location
Located in the heart of Hanoi, just steps away from Trang Tien Plaza, Minasi HanoiOi Hotel offers convenience and accessibility to popular attractions like St. Joseph Cathedral and Hanoi Opera House.

Convenient Amenities
Enjoy a hassle-free stay with amenities such as a 24-hour front desk, airport transfers, and free WiFi. The hotel also provides a concierge service and a tour desk to enhance your travel experience.

Comfortable Rooms
Relax in well-appointed guest rooms equipped with modern conveniences including a TV, safety deposit box, and a cozy seating area. Unwind in comfort after a day of exploring the city.

Book now for a memorable stay at Minasi HanoiOi Hotel!

Important information:

Please note that the Deluxe Double Room does not have a window.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for VND 1,500,000 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for VND 2,000,000 per person per night when using an existing bed.
    People no matter the age stay for VND 400,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 1451 reviews
Cleanliness: 9.28
Service: 10
Location: 10
Room Quality: 8.78
Amenities: 8.28
Value for Money: 9.78
Food and Beverage: 8.28
Overall Experience: 10
H
Huang • solo_traveller • tw
10
2026-05-18 • via Nuitee
C
Charles • solo_traveller • ca
10
Pros:

Good breakfast. Very helpful staff. The manager Victor was especially helpful and gave us good suggestions.

2026-05-17 • via Nuitee
J
Jurgita • solo_traveller • au
8
Pros:

Clean, spacious room. Big window and a little balcony. Staff kind and polite. The location is very good. Omelette from kitchen was nice.

Cons:

Staff lack a bit better spoken English. Brrakfast buffet needs more variety for simple food like pancakes or better cerials with different milk options. Staff are a bit harassing people for a good review while they are having food in their mouth.

2026-05-17 • via Nuitee
S
Shihao • solo_traveller • vn
10
我在这家酒店度过了一段非常愉快的时光。酒店环境干净整洁，设施完善，员工也非常友善和专业。特别感谢前台工作人员 Keisha、Trung 和 Bao，在我入住期间给予了非常热情的帮助和支持。你们始终面带微笑、服务周到，并且随时愿意帮助客人，让
Pros:

我在这家酒店度过了一段非常愉快的时光。酒店环境干净整洁，设施完善，员工也非常友善和专业。特别感谢前台工作人员 Keisha、Trung 和 Bao，在我入住期间给予了非常热情的帮助和支持。你们始终面带微笑、服务周到，并且随时愿意帮助客人，让我感到非常舒适和宾至如归。以后如果有机会，我一定会再次入住，也会推荐给我的朋友和家人。

Cons:

None

2026-05-16 • via Nuitee
H
HIROKO • solo_traveller • jp
9
Pros:

I was allowed to have early check in for extra fee. It was great! Every time I come to Hanoi, I stayed here. They changed breakfast good way and the staff Jessy was nice.

2026-05-15 • via Nuitee
A
Anh • couple • vn
10
Friendly staff Trung, Bao, and Mina, they always do their best job
Pros:

Friendly staff here

Cons:

Nothing

2026-05-13 • via Nuitee
Q
Quang Ngoc • couple • vn
10
2026-05-10 • via Nuitee
M
Marie • solo_traveller • gb
9
Book this if you are staying in Hanoi brilliant hotel great value
Pros:

Great hotel in lovely area right beside the lake. Brilliant location lovely room so clean and bright. Much better than hotels in the old quarter and staff were so lovely and helpful . Highly recommend this hotel one of the best we have stayed in across vietnam.

Cons:

Nothing it was fabulous

2026-05-10 • via Nuitee
D
Dmitry • family_with_children • ru
9
2026-05-05 • via Nuitee
V
Văn Phương • couple • vn
10
Cảm ơn bạn Kiên lt đã rất nhiệt tình hỗ trợ hành lí cho tôi
Pros:

Good location

2026-05-04 • via Nuitee
S
Saranachon • family_with_children • th
4
The price too expensive
Pros:

Location very good

Cons:

Shower very poor and no window

2026-05-03 • via Nuitee
I
ichema2025 • Solo travel
10
High recommend
Pros:

Hello everyone,
i would like to say about the hotel just super good, safe and very professional people here . They helped me a lot with any requests needed during my stay . They are really kind, humble and very human . I truly recommend you to stay here . Thank you keisha Ashley and all staff

2026-04-22 • via Tripadvisor
P
Pal • family_with_children • in
9
2026-04-17 • via Nuitee
D
D K R • solo_traveller • lk
5
It was hotel located conveniently with friendly staff
Pros:

Friendly Staff who were ever ready to assist

Good breakfast with a lot of choices

Cons:

I did not like the choice of teas available in the room

2026-04-17 • via Nuitee
M
MARGARITA • solo_traveller • gr
7
Pros:

Το ξενοδοχείο βρισκεται σε κεντρικό σημειο στην πολη του Hanoi. Προσφερει πλουσιο πρωινό και το προσωπικό ειναι παντα διαθέσιμο και ευγενικό.

Cons:

Το δωματιο ειναι αρκετα μικρό και μαλλον χωρις πρόσφατη ανακαίνιση.

2026-04-14 • via Nuitee
N
Nguyen • couple • vn
10
Pros:

Chỗ nghĩ sạch sẽ , vị trí thuận lợi, bạn Sarah rất nhiệt tình

2026-04-13 • via Nuitee
R
Réka • family_with_children • es
9
Szuper helyen,tökéletes pár napra!
Pros:

Kedves személyzet,mindenben segítettek és upgrade-elték a szobánkat,mert kicsinek bizonyult.

Cons:

A reggeli lehetne kicsit változatosabb,nagyobb választékkal és egy kávéfőzőgéppel.

2026-04-07 • via Nuitee
M
Marisol • couple • co
9
Location & excellent service !!!
Pros:

Location is the best!!! Have an excellent service … I will come back …

2026-04-06 • via Nuitee
M
Marisol • couple • co
10
My second stay !!
Pros:

The service was excellent, perfect breakfast, the best bed to rest ... I would return without hesitation

2026-04-06 • via Nuitee
H
Huyền • couple • vn
9
2026-03-31 • via Nuitee