Novotel Jakarta Mangga Dua Square

Hotels
•
Novotel
8.8 (1492 reviews)
Jalan Gunung Sahari Raya No 1 , Jakarta , id

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Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Poor room conditions

Categories

Cleanliness
7.44
Multiple reviews indicated poor cleanliness and issues with bed sheets.
Service
9.91
Good service noted, especially from reception despite some issues with room assignments.
Location
9.45
Convenient location near malls and restaurants mentioned positively.
Room Quality
7.9
Mixed reviews; some enjoyed space while others found rooms in poor condition.
Amenities
8.93
Facilities such as breakfast and a swimming pool rated positively.
Value for Money
8.39
Some reviews mentioned high breakfast costs and inadequate provisions for families.
Food and Beverage
8.94
Breakfast was positively reviewed with good variety.
Overall Experience
9.41
Overall sentiment was mixed, with some enjoying their stay and others expressing severe dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:23

Property Description

Luxurious Accommodation with Convenient Location

Modern Facilities and Amenities
The hotel offers an Olympic-size swimming pool for guests to relax and unwind during their stay. The contemporary rooms are equipped with a flat-screen TV, a desk, and stunning city views. With 24-hour room service available, guests can enjoy a comfortable and convenient experience.

Diverse Dining Options
Indulge in a culinary journey at the on-site Food Exchange, an international restaurant serving delectable dishes from around the globe. Additionally, the hotel features a lounge bar where guests can enjoy a variety of refreshing beverages.

Experience the perfect blend of comfort, convenience, and luxury at Novotel Mangga Dua Square. Book your stay now for a memorable experience!

Important information:

The credit card used to make the booking must be presented upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for Rp 458,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1492 reviews
Cleanliness: 7.44
Service: 9.91
Location: 9.45
Room Quality: 7.9
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 9.41
S
salim • solo_traveller • om
7
2026-06-10 • via Nuitee
Y
YOUNGCHUL • solo_traveller • kr
1
2026-06-09 • via Nuitee
E
essa • solo_traveller • sa
8
Pros:

الموقع و قربه من الخدمات

Cons:

رائحة الممر المديوالى المطعم رائحته غير جميلة

2026-06-05 • via Nuitee
E
essa • solo_traveller • sa
9
Pros:

الموقع قريب من جميع الخدمات

Cons:

رائحة بعض الممرات

2026-06-05 • via Nuitee
D
Delano Nuruwé • extended_group • nl
5
Niet aangenaam.
Cons:

De sevice kan echt beter hier.

2026-06-04 • via Nuitee
E
ESSAM • couple • sa
8
Pros:

الغرفة نظيفة

Cons:

لا يوجد شطاف في الحمام
Tidak ada jet shower di kamar mandi, hanya ada bidet di dalam kloset

2026-06-02 • via Nuitee
H
Haitham • couple • sa
3
Pros:

المكان بنص جاكرتا قريب جنبك كل شي بس يحتاج المكان صيانه وترتيب
ما يستاهل سعره

Cons:

ما يستاهل السعر

2026-06-02 • via Nuitee
O
Omnia • couple • sa
8
Pros:

قريب من سوق مانجادوا

Cons:

مافي خدمات

2026-06-01 • via Nuitee
A
ahmed • couple • sa
1
Pros:

قديم جدا

Cons:

كل شي

2026-05-30 • via Nuitee
S
Sam GHamdi • solo_traveller • sa
10
2026-05-27 • via Nuitee
S
STRONG MAN • family_with_children • om
9
Pros:

المكان جميل ونظيف، تعامل راقي🌹

Cons:

لاشي

2026-05-25 • via Nuitee
O
omairi55 • solo_traveller • sa
10
Pros:

فريق الاستقبال رائع و فريق العمل في المطعم و المرافق مميزين و النظافة ممتازة

Cons:

لا يوجد

2026-05-24 • via Nuitee
O
Omnia • couple • sa
5
لن اكرر التجربه مره اخري وسأبحث عن مكان آخر
Pros:

الموقع

Cons:

الاثاث
نظافه الفرش والمناشف
مخدات النوم

2026-05-21 • via Nuitee
N
nawaf • couple • sa
10
2026-05-13 • via Nuitee
I
Ibrahim • solo_traveller • ae
8
Pros:

موقع مميز ونظافة الغرف

Cons:

كان المسبح رائعا ولكن اصبح شبه بحيره للاسماك والسلاحف.

2026-05-13 • via Nuitee
H
Haidar • family_with_children • ae
3
2026-05-11 • via Nuitee
T
Tony • solo_traveller • au
10
Pros:

I have to thank the staff and engineers and in particular Dian.
I was not happy with my TV and it was changed old for new quicker than I went to the cafe for a capacino

2026-05-09 • via Nuitee
M
Mohammad • couple • sa
10
2026-05-09 • via Nuitee
S
Sepet_SomAr • solo_traveller • my
6
Need refurbishment
Pros:

Staff was friendly and approachable

Cons:

We didn't like the mattresses makes our body aches, pillows were too thin, old bath towels (smells that we had to request for a change).

2026-05-08 • via Nuitee
F
Fahad • couple • sa
10
2026-05-07 • via Nuitee