Wingate by Wyndham Sylvania-Toledo

Hotels
•
Wingate by Wyndham
8.8 (313 reviews)
5480 South Main Street , Sylvania , US

Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location (river view, downtown, convenient)
Clean, quiet and well-laid-out rooms
Friendly, helpful staff (many positive mentions)
Suite option appreciated
Breakfast staff praised
Property well maintained and good views
Cons:
Isolated rude front-desk interaction / poor guest handling
Limited breakfast variety and coffee lukewarm
Lack of in-room glassware and no small on-site store
Housekeeping error (door left open) and reported room odor
Difficulty obtaining cot/extra bedding for some guests
Occasional in-room equipment issues (TV not working)

Categories

Cleanliness
7.8
Many guests report clean, well-kept rooms, but there are notable negative incidents (room smelled of pot for one guest; housekeeping left a door open), so cleanliness is somewhat below the property average.
Service
9.8
Service is frequently described as friendly, helpful and quick to resolve issues across multiple reviews (staff called amazing, friendly, quick). However there is one significant negative front-desk interaction that impacted that stay; overall sentiment remains strongly positive.
Location
9.8
Location is repeatedly praised (river view, downtown, convenient to family/friends, peaceful area for walks), making this one of the strongest aspects of the hotel.
Room Quality
9.6
Rooms are described as quiet, well laid-out, comfortable and clean with good views and suite options appreciated; isolated issues (non-working TV in one suite) noted but overall room quality is high.
Amenities
7.8
Several guests mention missing or limited amenities (no wine/water glasses, only paper cups, no small on-site store, difficulty obtaining cots/extra bedding), which lowers this category.
Value for Money
8.8
Standard quality for this hotel tier.
Food and Beverage
8
Breakfast staff receive praise, but multiple guests found the food options limited (repetitive buffet, limited choices for diabetics) and coffee served lukewarm, giving this category a slightly below-target score.
Overall Experience
8.8
Many guests report very satisfied stays and intent to return; a few serious negative service/housekeeping incidents temper the experience overall, resulting in a net rating equal to the target.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Convenient Location

Less than a mile from Lourdes College, the Wingate by Wyndham Sylvania-Toledo offers easy access to the city center just 10 miles away.

Modern Amenities

Stay connected with free Wi-Fi and enjoy entertainment on a flat-screen TV in every room. The neutral decor, along with a microwave and refrigerator, ensures a comfortable stay.

Deluxe Breakfast and Business Facilities

Start your day with a deluxe continental breakfast featuring a variety of options. Take advantage of the on-site fitness center, business center, and complimentary newspapers at the 24-hour front desk.

Experience comfort and convenience at Wingate by Wyndham Sylvania-Toledo - book now for a memorable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TOL

Location

Guest Reviews

8.8
Based on 313 reviews
Cleanliness: 7.8
Service: 9.8
Location: 9.8
Room Quality: 9.6
Amenities: 7.8
Value for Money: 8.8
Food and Beverage: 8
Overall Experience: 8.8
M
Mark • solo_traveller • us
9
Over all, very satisfied and will return next trip.
Pros:

Location. Breakfast & particularly breakfast staff were excellent. Appreciated the suite this stay.

Cons:

No wine or water glasses available. Only paper water & coffee cups tells me this is not a premium experience.

2026-10-27 • via Nuitee
S
Stephanie • couple • us
1
Sadly, we will not be referring this hotel to our friends, or booking another stay. The staff being rude, unkind, and no
Pros:

The location was beautiful with the river behind it, and the hotel itself was beautiful.

Cons:

The staff, which ruined the entire stay. No matter how beautiful it was. Janna, Front desk at check in about 5pm, was exceptionally hard to deal with. The TV in our King Suit was not working. Upon my 3rd trip down to ask for assistance, I had to interrupt her sitting with 2 friends at a table, to ask again if there was anything that could be done about the tv. She told me to look for a breaker in the living room, that makes the bathroom tv work… While down there, I asked if we could get a cot for our room. So said “No”. When I continued looking at her in disbelief, she then says “did you request one before check in?” I explained that I had not, but did in fact need one. She proceeded to tell me that she was unable to get a cot because housekeeping had left and she didn’t have a key… (having worked the front desk of a hotel before, I understood this to be a lie. And her just not wanting to be put out to get it.)I asked, ok then can we get some extra blankets and pillow. She stated we could. I went back to the room, and when ready, I sent my teenager down to get the extra bedding. Janna proceeded to tell my daughter with attitude that she could not have any. That she didn’t have access to extra bedding… When my daughter walked away, she could hear Janna (still sitting with her friends) talking trash about our family. This stay was for my daughter’s 16th birthday weekend, needless to say, she was very emotional hearing a grown woman talking poorly about us. Very disheartening all around, especially because upon arrival, we were impressed and looking forward to booking again for our next outing. Unfortunately we will not be rebooking and instead left with the feeling of resentment and wanting reimbursement for our stay.

2026-10-15 • via Nuitee
U
Urszula • solo_traveller • pl
10
Hotel z klasą
Pros:

Bardzo przyjazny i pomocny personel. Wnętrze urządzone pięknie. Okolica spokojna sprzyjająca spacerom (w pobliżu jest sklep i kościół)

2026-10-14 • via Nuitee
T
Teresa • couple • us
10
Fantastic.
Pros:

Clean. Friendly staff.

Cons:

NA

2026-10-12 • via Nuitee
D
DJ Christian • couple • us
9
2026-09-16 • via Nuitee
A
Alex • couple • us
10
2026-09-12 • via Nuitee
C
Caroline • couple • us
10
2026-09-11 • via Nuitee
B
Barry • couple • us
5
2026-09-01 • via Nuitee
J
Jon • solo_traveller • us
9
Pros:

The room was very quiet and laid out well. I had ample room to relax and manage all the items I brought on this trip.

Cons:

I thought the breakfasts could have offered a little more variety vs just scrambled eggs.

I was also disappointed the hotel had no small store within the facility if you wanted to buy a beer or wine, as well as snacks.

2026-08-25 • via Nuitee
P
patfH5459SL • Family
6
Beware Housekeeping
Pros:

Good location, but housekeeping left our door open after cleaning and we figured our room was unlocked for 6 hours. In addition, our room smelled like pot when we entered the room. Very irritating.

2026-08-23 • via Tripadvisor
P
Putnam • solo_traveller • us
9
Pros:

The place was perfect. It was right in downtown and close to family and friends. The staff was friends and quick to solve any issues. Will definitely stay there on my next visit.

Cons:

The breakfast it was basically the same everyday. Not a lot of choices for a diabetic watching his sugar. Coffee was only Luke warm.

2026-08-14 • via Nuitee
G
Gina • couple • us
10
Room was nice and property kept up well.
Pros:

Location

Cons:

Nothing

2026-08-05 • via Nuitee
N
Nick • solo_traveller • us
10
Awesome room, awesome people, awesome location
Pros:

The staff was very friendly, and my room was super clean and comfortable. Breakfast was great, and my room was very quiet with a great view of the river. I am very pleased and will be returning for sure next time I'm in town.

2026-08-04 • via Nuitee
T
Todd • solo_traveller • us
9
2026-08-02 • via Nuitee
P
Patricia • extended_group • us
9
2026-07-25 • via Nuitee
J
Jodi • solo_traveller • us
10
Pros:

Convenience to visiting aunt at the convent

Cons:

Na

2026-07-19 • via Nuitee
C
Cammy • couple • us
10
Wonderful experience! Staff were amazing
Pros:

Clean and nice location

Cons:

Nothing

2026-07-03 • via Nuitee
G
Greenlee • couple • us
10
2026-07-01 • via Nuitee
4
492pats • Family • Celina, Tennessee
10
Graduation Stay
Pros:

Our stay was perfect. The breakfast was very good. Staff were very accommodating. We were able to walk around town and on the walking path along a river. We were able to get to our grandsons graduation party with ease. Highly recommend.

2026-06-28 • via Tripadvisor
J
James • solo_traveller • us
8
Pros:

Easy in and out. Front desk was friendly and helpful.

Cons:

Thin walls between rms. Could hear rms on either side of us. Broken ice machine on your floor.

2026-06-27 • via Nuitee