Residence Inn by Marriott New York Manhattan/Times Square

Hotels
•
Residence Inn
8.4 (8088 reviews)
1033 Avenue of the Americas , New York , us
+1 212-768-0007

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Accommodating staff
Comfortable beds
Cons:
Rooms need updating
Issues with cleanliness
Limited amenities

Categories

Cleanliness
7.86
Rooms were clean but in need of updating; some guests mentioned dated conditions.
Service
9.33
Staff was welcoming and helpful, with several positive mentions of the staff's assistance.
Location
9.37
Great location near key attractions, positively highlighted multiple times.
Room Quality
7.32
Rooms are dated and in need of refreshment, not matching the price point.
Amenities
8.35
Basic facilities available but could be improved; some complaints about lack of certain items.
Value for Money
7.81
Price does not fully reflect the quality of rooms and amenities.
Food and Beverage
8.36
Breakfast was adequate with some variety; could offer more.
Overall Experience
8.83
Despite some issues, guests enjoyed their stay and appreciated the location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:45

Property Description

Luxurious Suites with City Views
Experience the vibrant pulse of New York City from the comfort of your suite at Residence Inn by Marriott. Enjoy stunning views of the city skyline from your window, equipped with modern amenities including flat-screen TVs and kitchenettes.

Convenient Location and Amenities
With Times Square just a short stroll away and Grand Central and Penn Station within reach, our hotel offers the perfect blend of convenience and luxury. Stay connected with complimentary WiFi, stay active at the fitness centre, or unwind at the bar with a game of pool.

Explore Iconic Landmarks
Immerse yourself in the rich cultural tapestry of New York City with iconic landmarks such as the New York Public Library and Radio City Music Hall just steps away from our doorstep. Book your stay now and make the most of your visit to the Big Apple at Residence Inn by Marriott Times Square.

Important information:

Please note that only valet parking is available. It is USD 56 for cars and USD 66 for over-sized vans or SUVs.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Location

Guest Reviews

8.4
Based on 8088 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 7.32
Amenities: 8.35
Value for Money: 7.81
Food and Beverage: 8.36
Overall Experience: 8.83
M
Melwyn • extended_group • ae
6
Although The staff is good but the customer service is poor I have been charged 1760 which includes the card deposit whe
Pros:

Location and breakfast

Cons:

Room, carpet is very old , not fitting Mariott standards , lift creaking sounds , and room cleaning services not available after 4 pm

2026-08-29 • via Nuitee
G
Gundwane • solo_traveller • it
8
Pros:

Ottima colazione , ottima posizione

Cons:

Divano letto un po scomodo

2026-08-29 • via Nuitee
T
TAKUMA • family_with_children • us
5
2026-08-28 • via Nuitee
S
Shamini • couple • za
8
Comfortable group get togetherness with a kitchenette to keep food
Pros:

Large apartment with kitchen.
Breakfast was good with lots of options

Cons:

Lifts need maintenance & slow in the morning.

2026-08-28 • via Nuitee
C
Carmine • family_with_children • it
8
Piacevole e comodo come posizione
Pros:

La posizione

Cons:

La colazione monotona

2026-08-27 • via Nuitee
J
JINWOOK • solo_traveller • kr
8
2026-08-27 • via Nuitee
F
Francois • solo_traveller • fr
7
Pros:

L'emplacement, petit déjeuner

Cons:

Chambre trop petite et manque de rangement

2026-08-26 • via Nuitee
D
DAPONTE • family_with_children • it
7
2026-08-26 • via Nuitee
L
Lison • solo_traveller • fr
10
Pros:

Le personnel très aimable, la propreté de chambres et de l'hôtel, l'emplacement idéal sur Manhattan!

Cons:

Rien

2026-08-26 • via Nuitee
J
John • family_with_children • us
10
Cons:

slow elevators

2026-08-25 • via Nuitee
Y
Yassmine • family_with_children • ca
8
Great stay for a family!
Pros:

Location is perfect, very close to times square without really being in times square.
Room is very spacious, old but everything functions well.
Breakfast is ok, limited options not so much varieyt but not bad.

Cons:

Room overall is old, and elevator squeaks especially if you are on the higher floors.

2026-08-25 • via Nuitee
F
Fitnat Filiz • extended_group • tr
8
2026-08-25 • via Nuitee
A
Alžběta • family_with_children • cz
7
2026-08-25 • via Nuitee
A
Anita • extended_group • ca
7
2026-08-25 • via Nuitee
P
Peggy • family_with_children • us
7
A nice sty for a last minute trip.
Pros:

The place was great good size rooms and the staff was wonderful ❤️. The staff went above and beyond from the moment we checked in to the minute we checked out. Thank you all for being so welcoming💕

Cons:

The breakfast was so busy and not alot of room to sit with the family. The food was kind of cold.
The elevators were so packed during breakfast time and check out. We had to wait a few elevators to get one we could fit in.

2026-08-25 • via Nuitee
ΔΗΜΗΤΡΗΣ ΜΟΥΤΖΙΚΟΣ • solo_traveller • gr
10
Pros:

Το ξενοδοχείο είναι στο κέντρο του Μανχάταν πάρα πολλά αξιοθέατα είναι δίπλα όπου τα βλέπεις περπατώντας το προσωπικό πάρα πολύ ευγενικο και το πρωινό με μεγάλη ποικιλία καθαριζαν κάθε μέρα το δωμάτιο.

Cons:

Τίποτα

2026-08-24 • via Nuitee
B
Britton • couple • nz
9
Overall I would recommend this as a place to stay in the heart of midtown
Pros:

Handy to everything in midtown. Staff were lovely. Air conditioning just right (only hotel we have ever stayed in we didn’t need to adjust). Good facilities

Cons:

Expected more in the kitchen. Had to ask for a kettle but there were tea bags, etc there and the booking said there would be one provided. There were pots and pans but nothing to use them on - weird. Can’t put them in a microwave so was there meant to be a cooktop?

2026-08-24 • via Nuitee
J
Jean-François • extended_group • ca
9
Super , bien situé et vraiment sécuritaire
Pros:

Le petit déjeuner était très bien, très complet avec beaucoup de choix.
Une section avec réchaud très bien, toast , bagel céréales, yogourt et fruits. Vraiment bien pour commencer une journée de visite

Cons:

Vraiment rien j'ai été bien reçu et traité vraiment super comme hôtel

2026-08-24 • via Nuitee
M
Max • family_with_children • us
9
Superb and Safe Location, friendly staff, close proximity to landmarks. Recommended 10/10!!
Pros:

Location and room size was top notch! I have stayed here before and would stay here again. Great walking distance to landmarks. Great food options. Easy to get an Uber. Staff was helpful. Would recommend to anyone visiting NYC to stay here!!

Cons:

One small issue was the elevator. Panel on right side did not work correctly, even when scanning room card. Can get congested around 11 AM check-out time. Other than that, would stay here again!

2026-08-24 • via Nuitee
B
Betty • couple • us
7
Pleasant day for what we needed, which was to sleep and shower, but the shower didn’t work properly or the toilet or ens
Pros:

Great location room size good staff friendly

Cons:

Bathroom way to small , toilet seat was loose and kept shifting water. Pressure in the shower was very, very low hot water barely worked . This is my second stay there and I will not be staying there again, not worth the price. Rooms are very outdated. Will be staying in a more modern hotel the same price or less. Oh and elevator sound like if they’re about to break down and every time we will get on the elevator, we will cross our fingers we wouldn’t get stuck because it literally sounded like it was gonna break down any second 🙁

2026-08-24 • via Nuitee