Alto Hotel On Bourke

Hotels
•
Ascend Collection
9 (1862 reviews)
636 Bourke Street , Melbourne , au

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Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Location
Service
Convenient
Cons:
Cleanliness
Food quality
Room size

Categories

Cleanliness
8.25
Multiple reviews highlighted unclean rooms and dirty kitchen amenities.
Service
9.75
Staff were described as kind and helpful throughout the reviews.
Location
9.75
The location was frequently praised for its convenience and proximity to public transport.
Room Quality
8.75
Mixed feelings about room quality; some rooms were too small and had functional issues.
Amenities
8.75
Amenities were noted, but clean necessities were often lacking.
Value for Money
9.25
The cost was viewed positively relative to location, but some felt it was pricey for what was received.
Food and Beverage
8.25
Breakfast service was disappointing; closure issues were frequently mentioned.
Overall Experience
9.25
The overall stay was positive due to staff and location, despite specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:41

Property Description

Award-Winning Eco-Friendly Boutique Hotel:
Nestled in Melbourne CBD, Alto Hotel on Bourke offers a sustainable retreat with modern amenities. Relax in the cosy lounge with free Wi-Fi and massage chairs, perfect for unwinding after a day of exploring the city.

Convenient Location and Complimentary Services:
Within walking distance of Southern Cross Station and key attractions like Etihad Stadium and Melbourne Aquarium, guests can easily navigate the city. Enjoy a complimentary cup of espresso coffee or herbal tea while catching up on reading or browsing the internet. Access to a nearby fitness centre adds to the convenience.

Elegantly Decorated Rooms with Modern Facilities:
Indulge in comfort with air-conditioned rooms featuring LED flat-screen TVs, iPod docks, and granite bathrooms. Some rooms boast kitchenettes or kitchens, ideal for guests looking for a longer stay. With free parking for hybrid or electric vehicles, Alto Hotel ensures a seamless and enjoyable stay.

Book now to experience the perfect blend of sustainability and luxury at Alto Hotel on Bourke!

Important information:

Please ensure that you are aware of all booking terms and conditions, pertaining to the room and rate type selected at time of booking.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs AUD 35 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for AUD 35 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for AUD 60 per person per night when using an existing bed.
    People 5 years old and over stay for AUD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 1862 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.75
Room Quality: 8.75
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 8.25
Overall Experience: 9.25
B
Barbara • solo_traveller • au
8
2026-06-27 • via Nuitee
G
Greg • couple • au
8
Convenient and happy to go back.
Pros:

Booking and finding it.

Cons:

First time we were there bed too soft for us and thought kingsize over the top. When we returned to Melbourne we were given another romm 101 - excellent on all counts. Bed very comfortable.

2026-06-23 • via Nuitee
K
Kate • solo_traveller • au
7
Convenient to southern cross station
Pros:

Room wasn’t clean on arrival. But staff addressed the issue quickly and found me another clean room promptly.

2026-06-23 • via Nuitee
M
Michelle • couple • au
10
Close,comfortable and very clean
Pros:

Close to train station. I have stayed here before and decided it was the most suitable spot for me

Cons:

Nothing to say it was excellent

2026-06-22 • via Nuitee
S
Sathindi • couple • au
6
2026-06-20 • via Nuitee
K
Kay • extended_group • au
6
Pros:

Location

Cons:

The 2-bedroom apartment was not what I expected, narrow staircase, very small bathroom upstairs, overpriced for what I got.

2026-06-18 • via Nuitee
B
Brian • couple • au
10
Great
Pros:

I flew in on a 5 hour redeye flight from Darwin to a bitterly cold Melbourne and I was grateful for the opportunity of an early check in to warm up and get some sleep

Cons:

Central location and friendly and helpful staff

2026-06-14 • via Nuitee
S
stephanie • solo_traveller • au
6
Pros:

Location

Cons:

Ceiling in the bathroom was mouldy

2026-06-14 • via Nuitee
C
Chris • solo_traveller • au
10
2026-06-11 • via Nuitee
M
Marcia • extended_group • au
7
We really enjoyed it
Pros:

Convenient for all the things we wanted to get to
Bathroom on both levels handy
Balcony nice touch

Cons:

Unfortunately kitchen being renovated so no inhouse breakfast (but not far to walk to get something)

2026-06-10 • via Nuitee
D
Dwayne • extended_group • au
5
Great location but I wouldn't stay again
Pros:

Excellent location and free coffee machine in lobby

Cons:

Old, poorly maintained, not well cleaned and the one of the plantation shutters to block light to the room where the sofa bed is was missing.

2026-06-08 • via Nuitee
M
Miranda • couple • au
8
Great location
Pros:

Photos and clean central location

Cons:

Noisy room, heard all the trams and drunk people as well as street sweepers

2026-06-08 • via Nuitee
C
Carl mead • solo_traveller • au
8
2026-06-08 • via Nuitee
M
Margaret • solo_traveller • au
8
2026-06-06 • via Nuitee
A
Angela • solo_traveller • au
8
Comfortable but inconvenienced by lift out of service.
Pros:

Proximity to Southern Cross Station.

Cons:

Lift was out of service on Monday - we were 4 women, 2 elderly, and had to navigate stairs from level 4 to ground with luggage.

2026-06-05 • via Nuitee
M
Murray • family_with_children • au
7
Overall not to bad
Pros:

The location

Cons:

It wasn’t very clean

2026-06-04 • via Nuitee
W
Wendy • couple • au
10
We loved our stay as it met all our requirements over and above what we expected
Pros:

We were very satisfied with cost, location to airport in the morning, helpful staff and very quiet room.
I did decide to oay $30 more for bigger space and better amenities which l was very happy with .

Cons:

Nothing to comment on .

2026-05-28 • via Nuitee
S
Sonia • solo_traveller • au
9
A no fuss hotel close to transport, shops and restaurants, that suited my needs for a weekend.
Pros:

I am directionally challenged! My main aim was to fly in from interstate and then catch a Skybus to Southern Cross Station. I came down for an AFL game at Marvel Stadium. The hotel gave me what I wanted: I was able to walk to the train station, DFO Spencer St outlet, Marvel Stadium and nearby restaurants. Perfect for what I wanted for a short stay.

Cons:

Although the room seemed quite clean, I noticed a number of things in the corridors which I felt were unclean and remained there during my stay from Friday to Sunday. There was a half eaten biscuit deposited on a railing in a hallway and a crumpled up face cloth or hand towel thrown in the corner of a walkway. I understand that these things happen, but found it disturbing that the cleaners didn't remove them over a 3 day period.

2026-05-28 • via Nuitee
D
David • solo_traveller • au
1
2026-05-28 • via Nuitee
A
Aoude • solo_traveller • au
3
Pros:

Close to the train station

Cons:

Dirty floors and bathroom. Bin kept right outside the room. All in all not worth the money and won't be there again.

2026-05-22 • via Nuitee