Alto Hotel On Bourke

Hotels
•
Ascend Collection
9 (1854 reviews)
636 Bourke Street , Melbourne , au

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Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Location
Service
Convenient
Cons:
Cleanliness
Food quality
Room size

Categories

Cleanliness
8.25
Multiple reviews highlighted unclean rooms and dirty kitchen amenities.
Service
9.75
Staff were described as kind and helpful throughout the reviews.
Location
9.75
The location was frequently praised for its convenience and proximity to public transport.
Room Quality
8.75
Mixed feelings about room quality; some rooms were too small and had functional issues.
Amenities
8.75
Amenities were noted, but clean necessities were often lacking.
Value for Money
9.25
The cost was viewed positively relative to location, but some felt it was pricey for what was received.
Food and Beverage
8.25
Breakfast service was disappointing; closure issues were frequently mentioned.
Overall Experience
9.25
The overall stay was positive due to staff and location, despite specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:41

Property Description

Award-Winning Eco-Friendly Boutique Hotel:
Nestled in Melbourne CBD, Alto Hotel on Bourke offers a sustainable retreat with modern amenities. Relax in the cosy lounge with free Wi-Fi and massage chairs, perfect for unwinding after a day of exploring the city.

Convenient Location and Complimentary Services:
Within walking distance of Southern Cross Station and key attractions like Etihad Stadium and Melbourne Aquarium, guests can easily navigate the city. Enjoy a complimentary cup of espresso coffee or herbal tea while catching up on reading or browsing the internet. Access to a nearby fitness centre adds to the convenience.

Elegantly Decorated Rooms with Modern Facilities:
Indulge in comfort with air-conditioned rooms featuring LED flat-screen TVs, iPod docks, and granite bathrooms. Some rooms boast kitchenettes or kitchens, ideal for guests looking for a longer stay. With free parking for hybrid or electric vehicles, Alto Hotel ensures a seamless and enjoyable stay.

Book now to experience the perfect blend of sustainability and luxury at Alto Hotel on Bourke!

Important information:

Please ensure that you are aware of all booking terms and conditions, pertaining to the room and rate type selected at time of booking.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs AUD 35 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for AUD 35 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for AUD 60 per person per night when using an existing bed.
    People 5 years old and over stay for AUD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 1854 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.75
Room Quality: 8.75
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 8.25
Overall Experience: 9.25
D
David • solo_traveller • au
1
2026-05-28 • via Nuitee
W
Wendy • couple • au
10
We loved our stay as it met all our requirements over and above what we expected
Pros:

We were very satisfied with cost, location to airport in the morning, helpful staff and very quiet room.
I did decide to oay $30 more for bigger space and better amenities which l was very happy with .

Cons:

Nothing to comment on .

2026-05-28 • via Nuitee
S
Sonia • solo_traveller • au
9
A no fuss hotel close to transport, shops and restaurants, that suited my needs for a weekend.
Pros:

I am directionally challenged! My main aim was to fly in from interstate and then catch a Skybus to Southern Cross Station. I came down for an AFL game at Marvel Stadium. The hotel gave me what I wanted: I was able to walk to the train station, DFO Spencer St outlet, Marvel Stadium and nearby restaurants. Perfect for what I wanted for a short stay.

Cons:

Although the room seemed quite clean, I noticed a number of things in the corridors which I felt were unclean and remained there during my stay from Friday to Sunday. There was a half eaten biscuit deposited on a railing in a hallway and a crumpled up face cloth or hand towel thrown in the corner of a walkway. I understand that these things happen, but found it disturbing that the cleaners didn't remove them over a 3 day period.

2026-05-28 • via Nuitee
M
Matthew Siva • solo_traveller • my
6
Pros:

location

Cons:

bathroom

2026-05-22 • via Nuitee
A
Aoude • solo_traveller • au
3
Pros:

Close to the train station

Cons:

Dirty floors and bathroom. Bin kept right outside the room. All in all not worth the money and won't be there again.

2026-05-22 • via Nuitee
M
Marie • couple • au
7
Clean sheets and towels but needs wiping over benches and cupboards and refrigerator and remote controls and extra pillo
Pros:

Location

Cons:

Dirty remote controls for tv old food stuck to it 😩

2026-05-21 • via Nuitee
M
Merv • solo_traveller • au
7
Pros:

Great location

2026-05-21 • via Nuitee
Y
YINHAO • solo_traveller • au
8
2026-05-18 • via Nuitee
J
Jennifer • solo_traveller • au
10
2026-05-17 • via Nuitee
S
Shaun • family_with_children • au
10
2026-05-17 • via Nuitee
S
Shaun • couple • au
10
2026-05-17 • via Nuitee
D
Davidson • solo_traveller • au
5
Alto
Pros:

The location was excellent.

Cons:

It was a bit 'tired looking' throughout.

2026-05-16 • via Nuitee
Z
Zorpee • solo_traveller • nz
10
Short Walk!
Pros:

Handy to Southern Cross Station. Friendly staff.

2026-05-13 • via Nuitee
P
Paul • solo_traveller • au
7
2026-05-13 • via Nuitee
I
ichiro • solo_traveller • jp
8
Pros:

４人家族で泊まるのに十分な広さと設備。徒歩圏に飲食店やスーパーが多数あり便利。

Cons:

窓の気密が緩く、外の音がうるさいことがある

2026-05-12 • via Nuitee
F
Fiona • solo_traveller • ec
4
Pros:

El recepcionista fue muy amable. Está cerca de Southern Cross station, el Skybus y tranvías.

Cons:

Me quedé 5 noches y nunca limpiaron la habitación a pesar de pedir servicio de limpieza 4 de los días que estaba. Tampoco estuvo bien limpio cuando llegué. No hay recepcionista ni personal del hotel entre 9pm a 7am. No pude usar la lavandería porque es lo mismo que usan para el hotel y estaba ocupado durante mucho tiempo en la lavandería de sabanas del hotel. La máquina de cafe no funcionaba durante toda mi estancia.

2026-05-11 • via Nuitee
T
Toadie1965 • Friends getaway
2
GIVE THIS PLACE A MISS
Pros:

Run down and dirty - and that is just the beginning. The door to one of our rooms was broken at the hinges and did not close, the air conditioner was broken and the room smelt old and musty. We found old wrappers shoved under the lounge. How this hotel is allowed to operate with broken smoke detectors is beyond me. The staff were rude and did not provide clean towels on request. The one good thing about this is its situation, but we did not feel overly safe. Do yourself a favour, go elsewhere for a safer, cleaner and cheaper hotel.

2026-05-10 • via Tripadvisor
M
Monica • couple • au
7
2026-05-07 • via Nuitee
K
Kirsty • solo_traveller • au
8
Generally good
Pros:

Good location

Cons:

We stayed for three nights, rubbish bin not emptied during this time. I understand to wells not being changed or beds made but did expect rubbish bin to be emptied and tea and coffee to be topped up.

2026-05-06 • via Nuitee
D
Di_Mick78 • Family • Adelaide, Greater Adelaide, South Australia
4
Disappointed
Pros:

I have stayed at this hotel many times in the past and have recommended it to friends and family, but unfortunately the accommodation has really deteriorated over the last couple of years . I stayed with my 2 boys in a 2 bedroom apartment on the fourth floor.
The first thing we noticed was the dilapidated condition of the hallway and the musty smell in the room. We had trouble opening the door (evidently due to damage from previous tenants) and we had to move to another room. There were stains on the bed sheets, there is no breakfast available anymore, and the whole place looks and feels run-down.
The location is fantastic, however we will now be looking at alternate accommodation when staying in Melbourne. Noise is also a problem on weekends due to the laneway that runs alongside the building.

2026-05-04 • via Tripadvisor