London Marriott Hotel County Hall

Hotels
Marriott Hotels & Resorts
9 (827 reviews)
London County Hall, Westminster Bridge Road , London , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Great location
Cons:
Expensive breakfast
Slow check-in
Partial river view initially

Categories

Cleanliness
8.83
Standard quality for this hotel tier.
Service
9.8
Reviewed positively for helpful staff, especially Yuri and Julian.
Location
9.34
Perfect location, praised for easy navigation.
Room Quality
9.29
Spacious and comfortable rooms, generally positive sentiment.
Amenities
8.82
Standard quality for this hotel tier.
Value for Money
8.28
Breakfast perceived as expensive; pricing noted.
Food and Beverage
8.33
Breakfast service was not received as great value.
Overall Experience
9.3
Generally positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:56

Property Description

Luxurious Accommodations
Experience the epitome of luxury at the 5-star Marriott London County Hall. Indulge in spacious rooms featuring lavish amenities like Egyptian cotton sheets, marble bathrooms, and stunning views of Big Ben and the River Thames.

Prime Location
Situated in the heart of central London, our hotel offers unparalleled convenience. With iconic landmarks such as Westminster Abbey and Buckingham Palace just a short walk away, you'll be immersed in the rich history and culture of the city.

Exceptional Dining and Leisure
Unwind at our 25-metre indoor swimming pool or keep up with your fitness routine at the gym. For a culinary delight, savor the finest steaks and traditional English cuisine at Gillrays Steakhouse & Bar, overlooking the picturesque River Thames.

Book now to elevate your London experience at Marriott London County Hall.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 2 years old and over stay for £65 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 55 per day.

Location

Property Video

Guest Reviews

9
Based on 827 reviews
Cleanliness: 8.83
Service: 9.8
Location: 9.34
Room Quality: 9.29
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 8.33
Overall Experience: 9.3
K
Kim Sing extended_group my
8
还好
Pros:

食物, 员工素质

Cons:

没有意见

2026-07-24 via Nuitee
L
Luciana family_with_children br
10
2026-07-21 via Nuitee
I
Irina family_with_children cy
10
2026-07-18 via Nuitee
S
Sariyya solo_traveller az
5
2026-07-18 via Nuitee
P
Patrick family_with_children us
8
Great location to major sites, busy area and big busy hotel.
Pros:

Great view of Big Ben and the London eye. Very busy tourist area, but very convenient to most of the major sites. I treated my mother and daughter to noon tea in the library, and it was very nice experience, but wasn't expecting $420 bill. In the end, they were both happy and I'm the favorite son, lol

Cons:

The customer care was great, but not to the level of smaller hotels that focus directly to their customer's needs. Breakfast wasn't anything special.

2026-07-16 via Nuitee
G
Gary solo_traveller gb
9
2026-07-14 via Nuitee
K
Kiran couple us
9
Vineet, Ruchika and Saurabh are the best staff at the hotel!!
Pros:

The evening staff at Gillray's restaurant were phenomenal. Vineet, Ruchika, and Saurabh went above and beyond to make our stay special. Since this USA-to-London trip was my son's dream, they made sure we had the best possible view of Big Ben during our visit to Gillray's. Their kindness and attention to detail created a memory that my son and I will always cherish.
We truly appreciated their exceptional hospitality, and the next time we visit London, we will definitely stay at this hotel again.

Cons:

I stayed here with my 4-year-old son and my brother from July 7–11, and we had a wonderful experience overall.
The only downside was the check-in process. It was slow, and although the official check-in time was 3:00 p.m., we arrived around noon and had to wait in the lobby until our room was ready at 3:00 p.m. I had contacted the hotel in advance to ask about the possibility of an early check-in, but unfortunately it could not be confirmed.

2026-07-11 via Nuitee
B
Buse solo_traveller tr
7
Pros:

Very clean and has the bestest location

Cons:

I was very sick and my early check-in request had been confirmed by email. I was told my room would be ready soon, but I waited almost four hours. After I insisted at the front desk, I was immediately given a different room. If another room was available, I don’t understand why I was kept waiting for so long.

2026-07-09 via Nuitee
D
Ditza couple pt
9
2026-07-08 via Nuitee
R
Robin solo_traveller gb
4
What ??????
Pros:

What ?

Cons:

Everything

2026-07-07 via Nuitee
L
lukebF480OZ Business
2
Not great
Pros:

Stayed at this so called 5 star property a week ago my god everyone is so miserable spoke to a young lady
On check in who said senior management were pushing them beyond the norm
young girl in the restaurant said the same whole place has a terrible atmosphere about it Bullying and intimidation should be reported to Head office I shall certainly be sending off an email when I get
back to the States
They need to know

2026-07-02 via Tripadvisor
D
DCLionVA Family Ashburn, Loudoun County, Virginia
4
Ask them when weekly fire alarm testing
Pros:

They do fire alarm testing in the morning weekly instead of the afternoon. Woke us all up and kids were terrified. Ruined the day and poor from the hotel

2026-07-02 via Tripadvisor
I
Irina family_with_children cy
10
2026-07-01 via Nuitee
Z
ZOE couple gb
9
Wonderful! Will stay again!
Pros:

Amazing location. Historic building. Wonderful customer service from the Hotel Manager who I was lucky enough to meet!

Cons:

Didn’t have a bath in room but shower was lovely!

2026-06-30 via Nuitee
C
C5788NWcharlesm Family
10
June 2026 stay
Pros:

I travel frequently, and would like to acknowledge the excellent service we received from Mr Soham on checking in. He was absolutely outstanding in giving us options, ensuring that we were taken care of, and following up with us to ensure everything was to our liking. The hotel is in a great location, the people were warm and friendly, and our stay was very enjoyable. Thank you very much.

2026-06-28 via Tripadvisor
E
EuropeAnonymous Solo travel Budapest, Central Hungary
8
British spirit
Pros:

The location of the hotel is really good especially if you visit the Southbank centre. It is a short walk away. The rooms with great amenities are very clean. The breakfast service is very considerate. The hotel is near the London eye, so expect some noise however. Thank you.

2026-06-26 via Tripadvisor
H
Harik couple ua
10
2026-06-26 via Nuitee
C
Carsten family_with_children de
8
2026-06-26 via Nuitee
7
743tanyap Business
10
Yuri was the best!!!
Pros:

Yuri, the bell guy was phenomenal. Truly there to be of service and deserves a massive raise!!! He made the experience special.

2026-06-24 via Tripadvisor
K
Kerry extended_group gb
7
Lovely room, great breakfast, amazing views.
Pros:

Beautiful building, attentive staff greet and carry bags into the property. Rooms were beautiful and spacious.

Cons:

Check-in time was 3pm, however we were left to wait until around 3.30pm. Usually this would not be such an inconvenience, however I was travelling with my sister who has stage 4 cancer and she was uncomfortable and tired. I made the hotel aware of this before we arrived, but it wasn’t taken into account. We were also placed in a room (408) that was really far from the lift- again, a long walk for someone with serious health conditions.

2026-06-24 via Nuitee