London Marriott Hotel County Hall

Hotels
•
Marriott Hotels & Resorts
9 (865 reviews)
London County Hall, Westminster Bridge Road , London , GB

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Great location
Cons:
Expensive breakfast
Slow check-in
Partial river view initially

Categories

Cleanliness
8.83
Standard quality for this hotel tier.
Service
9.8
Reviewed positively for helpful staff, especially Yuri and Julian.
Location
9.34
Perfect location, praised for easy navigation.
Room Quality
9.29
Spacious and comfortable rooms, generally positive sentiment.
Amenities
8.82
Standard quality for this hotel tier.
Value for Money
8.28
Breakfast perceived as expensive; pricing noted.
Food and Beverage
8.33
Breakfast service was not received as great value.
Overall Experience
9.3
Generally positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:56

Property Description

Luxurious Accommodations
Experience the epitome of luxury at the 5-star Marriott London County Hall. Indulge in spacious rooms featuring lavish amenities like Egyptian cotton sheets, marble bathrooms, and stunning views of Big Ben and the River Thames.

Prime Location
Situated in the heart of central London, our hotel offers unparalleled convenience. With iconic landmarks such as Westminster Abbey and Buckingham Palace just a short walk away, you'll be immersed in the rich history and culture of the city.

Exceptional Dining and Leisure
Unwind at our 25-metre indoor swimming pool or keep up with your fitness routine at the gym. For a culinary delight, savor the finest steaks and traditional English cuisine at Gillrays Steakhouse & Bar, overlooking the picturesque River Thames.

Book now to elevate your London experience at Marriott London County Hall.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Location

Property Video

Guest Reviews

9
Based on 865 reviews
Cleanliness: 8.83
Service: 9.8
Location: 9.34
Room Quality: 9.29
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 8.33
Overall Experience: 9.3
R
Rose • couple • gb
10
Wonderful stay in the suite. Great location and confortable suite
Pros:

Hotel was very nice and beautiful. We booked the suite with balcony and view and it was very nice. The staff were friendly. Thank you to the staff for making our stay great especially the lounge staff

2026-09-12 • via Nuitee
D
Don Alejandro Enrique • solo_traveller • es
9
2026-09-11 • via Nuitee
A
Argyro • extended_group • gb
10
An exceptional hotel in an unbeatable location, with beautiful rooms, outstanding service and spectacular views — genuin
Pros:

The location is the best imaginable, looking out the window at Big Ben and the London Eye. The breakfast amazing, the staff kind and generous, going the extra mile.

2026-09-11 • via Nuitee
D
Don Alejandro Enrique • solo_traveller • es
9
2026-09-11 • via Nuitee
S
Siobhan • couple • gb
1
Pros:

There was no actual booking when I arrived very late at night

2026-09-10 • via Nuitee
M
Mihkel • couple • ee
10
awesome
Pros:

all of it

Cons:

there was nothing, I liked all of it

2026-09-09 • via Nuitee
D
Dilip • couple • gb
6
2026-09-09 • via Nuitee
R
Regiane • couple • br
10
2026-09-08 • via Nuitee
L
Lauren • couple • gb
8
Amazing staff, great location for tourists, pricey
Pros:

The staff were amazing, so friendly and helpful. The location is brilliant if you're planning on seeing all the big London tourist attractions. We had a lovely view of the river and the pool is fantastic. The breakfast was delicious and they are really accommodating and kind to kids

Cons:

It's very expensive and I think the rooms lack a bit of style and personality. I also would have liked to have had a bath in the room as it was definitely big enough. Parking should also be cheaper for guests

2026-09-08 • via Nuitee
C
Carnoe • couple • es
9
Inolvidable
Pros:

El trato del personal fue inmejorable, la ubicación excelente y la limpieza impecable

Cons:

El desayuno podría ser más variado y mejor detallado

2026-08-30 • via Nuitee
S
Simon • family_with_children • gb
8
Pros:

Breakfast was very good, but not as good as my stay last year. All the staff of the door were excellent and very helpful.

Cons:

Breakfast was a little disappointing.

2026-08-28 • via Nuitee
L
Linda • solo_traveller • gb
7
Pros:

It was opposite the hospital i had a appointment with

2026-08-26 • via Nuitee
B
burak • family_with_children • tr
9
Thanks Victoria
Pros:

Ms. Victoria helped us with every issue we had. We are very grateful to her. Additionally, the view from our room was wonderful.

2026-08-22 • via Nuitee
V
vincenzo • solo_traveller • it
10
2026-08-21 • via Nuitee
J
Jürgen • family_with_children • de
7
Tolle Lage, erheblicher Verbesserungsbedarf
Pros:

Super Lage. Blick auf die Themse und Big Ben, inkl. Läuten der Glocken alle 15 Minuten. Besser geht es nicht. Zimmer geschmackvoll eingerichtet, sauber. Frühstücksraum in der Bibliothek mit gutem individuellem Platzangebot. Frühstück von wirklich herausragender Qualität. Steak am Abend hervorragend. Pool sehr gepflegt, Super Grösse. Personal höflich und zuvorkommend.

Cons:

Von drei Fahrstühlen war ständig einer defekt, am letzten Urlaubstag zwei. Kommunikation gelegentlich nicht einfach, was nicht nur an meinen Sprachkenntnissen lag. Am Abreisetag habe ich, wie üblich, vor dem Frühstück die Rechnung beglichen. Die Rezeption hat, etwas voreilig, umgehend die Zimmerkarten entwertet. Wir wollten nach dem Frühstück, wie immer, uns frisch machen, danach mit dem Gepäck zum Taxi Richtung Flughafen. Leider standen wir vor verschlossener Tür. Meine Frau und ich sind insgesamt dreimal zur Rezeption geeilt, um einen Zutritt zu unserem Zimmer zu bekommen, vergeblich. Letztendlich wurde die Tür manuell von einem mürrischen Mitarbeiter der Security mit einem herkömmlichen Metallschlüssel geöffnet. Unser Chauffeur wartete indessen und fragte mich per Fon wiederholt, wie lange es noch dauert.
Unsere Abreise war dementsprechend unentspannt.
Nicht gefallen hat uns das Speisen- und Getränkeangebot in der Lounge. Aufgefallen ist darüberhinaus der Desscode im Restaurant: Shorts und Achselshirts passen nicht so recht.
Die Teppiche in den öffentlichen Bereichen waren teils abgetreten.
Der Zimmerservice hatte uns einmal vergessen, was nach Reklamation behoben wurde. Allerdings wurden die Mülleimer nicht geleert.
Der Zimmerpreis von weit über 1000 Euro/Nacht ist bei den o.g. Mängeln inakzeptabel.

2026-08-18 • via Nuitee
R
Resty • solo_traveller • us
7
Pros:

Location

Cons:

1. The beds are not comfortable
2. Our room was not cleaned. Around 5pm we called the reception and the lady came to change towels and just straightened the beds
3. Our room had two beds but only one bed could watch the TV, the position of the TV was bad...at least they could put a moving bracket.
4. We communicated with one of the Managers before arriving and informed her that we will arrive in the morning and she promised to see if we can get a room early but I was told a room was ready that morning but had to pay £600 more for the room.
I refused and we had to w as it until 3pm...We arrived at the hotel at 9am.

2026-08-10 • via Nuitee
A
Abdul Rehman • solo_traveller • gb
8
Pros:

Best location great staff

2026-08-09 • via Nuitee
S
Shahjige • Family
10
Fantastic location in the heart of London
Pros:

This is a fantastic hotel in a fantastic location. It is in the heart of London, literally behind the London eye and steps away from the Big Ben and Westminster Abbey. The location is clean, safe, rooms are good size and the staff is outstanding.

Special shout out to Peter in the security department who found my lost sunglasses on the first night of our trip and saved us!

We highly recommend this location for anyone!

2026-08-08 • via Tripadvisor
O
obada • solo_traveller • jo
5
2026-08-08 • via Nuitee
J
Jose Antonio • solo_traveller • br
1
Atendimento pesimo
Pros:

São bem ampla

Cons:

Dos funcionários

2026-08-08 • via Nuitee