Mövenpick Hotel & Residences Kvarner Bay

Hotels
•
Mövenpick
8.6 (82 reviews)
Hrastić 15 , Novi Vinodolski , HR
+38551668415

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
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Review Highlights

Pros:
Brand new, modern hotel
Very helpful and friendly staff (reception, porters, restaurant)
Beautiful, spacious and well-equipped rooms with great views
Excellent breakfast presentation
Comfortable pool area and loungers
Suite upgrades offered to some guests
Clean and well-kept property
Pleasant promenade location with restaurants
Cons:
Ongoing construction/unfinished hotel buildings
Language/communication issues for some guests (English/German)
Spa not yet open; indoor pool closed during some stays
Poor restaurant service reported by some guests; no a la carte dinner available at times
Insufficient staff at times (no luggage help, slow clearing of plates)
Locked beach loungers
A few comments that breakfast taste could be improved

Categories

Cleanliness
9.2
Multiple reviews explicitly state the hotel is very clean and well maintained; housekeeping praised despite some construction on-site.
Service
8.5
Staff are frequently described as exceptionally friendly, helpful and professional (porters, reception, restaurant), but some guests reported understaffing, lack of luggage assistance, poor restaurant service and language communication issues, which lowers the score slightly.
Location
8.8
Guests mention a pleasant promenade, good sea views and nearby restaurants; the town itself offers limited attractions but the setting is enjoyable.
Room Quality
9.1
Rooms are repeatedly described as modern, spacious, elegant and comfortable with great views; guests appreciated upgrades and high-quality design and furnishings.
Amenities
7.9
Pool areas and loungers are praised, but several amenities were not yet available or closed (spa not open, indoor pool not open, some hotel buildings under construction) and beach loungers were reported locked.
Value for Money
8.4
Overall perceived as good value given room quality and service, though a few guests felt expectations weren’t fully met due to service/facility limitations.
Food and Beverage
8
Breakfast is frequently praised for presentation and variety; however there are notes about needing improvement in taste and several complaints around restaurant service (no a la carte dinner, slow/poor service).
Overall Experience
8.9
Most guests describe a relaxing, very positive stay and intend to return; a minority experienced disappointing service/facility issues that tempered their experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Luxurious Amenities and Wellness Center
Indulge in the ultimate relaxation experience at Wyndham Grand Novi Vinodolski Resort's Wellness Centre, Spa Area, and indoor and outdoor pools. Unwind in style with sun loungers and keep active at the Fitness Centre.

Stunning Views and Modern Accommodations
Enjoy modern and brightly decorated rooms and suites equipped with top-notch amenities, including flat-screen TVs, minibars, and safes. The spacious apartments offer breathtaking views of the island of Krk and come with fully equipped kitchens and luxurious bathrooms.

Convenient Facilities and Ideal Location
Benefit from free WiFi, garage parking, and a children's playground during your stay. Explore nearby historic sites like Frankopan Castle and St. Martin Island, or head to the pebbly beach just 100 meters away. With easy access to transportation hubs, your perfect getaway awaits at Wyndham Grand Novi Vinodolski Resort.

Important information:

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: RJK

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.6
Based on 82 reviews
Cleanliness: 9.2
Service: 8.5
Location: 8.8
Room Quality: 9.1
Amenities: 7.9
Value for Money: 8.4
Food and Beverage: 8
Overall Experience: 8.9
I
Inna • family_with_children • ua
10
Pros:

Чудовий новий готель

2026-10-27 • via Nuitee
T
Tímea • couple • hu
10
2026-10-20 • via Nuitee
J
Jean marc • couple • us
10
Pros:

Brand new and slick hotel, exceptionally nice and helpful staff from room to restaurant and reception. Being there in October was great as it was still warm and beautiful but more quiet than in summertime

2026-10-17 • via Nuitee
N
Nikola • couple • hr
10
2026-10-16 • via Nuitee
T
Thomas • couple • de
9
Entspannung pur mit bestem Service
Pros:

Das Frühstück ist besonders zu erwähnen. Sensational zubereitet und lecker auf dem Buffet dargestellt. Das Hotel befand sich während unseres Aufenthaltes noch teils in Umbauarbeiten, von denen wir aber nicht mitbekommen haben. Die Ausstattung ist erstklassig und mit einem sehr zuvorkommenden Personal. Wir waren nur eine Nacht dar, weil wir uns auf einer Durchreise Richtung Dalmatien befanden, Leider, wäre gerne länger geblieben. Entspannung pur.
Der Ort selbst hat nicht viel zu bieten, aber an der Promenade mit Restaurants war es trotzdem sehr schön.

Cons:

War alles Einzigartig.

2026-10-12 • via Nuitee
M
Martina • solo_traveller • si
10
2026-10-11 • via Nuitee
N
Nicol 🌊 • solo_traveller • hr
10
Pros:

Izvrsno iskustvo od prvog trenutka! Vrhunska profesionalnost, iznimno ljubazno i srdačno osoblje, od portira do recepcije i svih zaposlenika s kojima smo se susreli. Prekrasne sobe, prostrane, elegantne i čiste, opremljene svime što možete zatrebati. Spektakularan pogled i usluga na najvišoj razini. Posebne pohvale mladom timu na recepciji koji svojom energijom, pristupom i pažnjom prema gostima čini razliku. Jedva čekamo da se otvori SPA te da opet dođemo!

Cons:

Doručak je u predivnom restoranu i iznimno lijepo aranžiran i priređen, ali trebalo bi malo poraditi na okusima.

2026-10-11 • via Nuitee
S
Saša Jazbec • solo_traveller • hr
10
Pros:

Sve je brutalno dobreo

2026-10-10 • via Nuitee
M
Massimo • solo_traveller • hr
10
2026-10-09 • via Nuitee
H
Hans–Werner • couple • at
9
2026-10-08 • via Nuitee
E
Eric • couple • nl
9
Perfect gewoon klasse
Pros:

Ontbijt en diner perfect

Cons:

Binnenzwembad was nog niet open

2026-09-19 • via Nuitee
C
Christian • solo_traveller • de
8
Pros:

Das wirklich sehr engagierte Personal und die Freundlichkeit.
Sehr sauberes Hotel

Cons:

Baustelle der noch nicht fertig gestellten Häuser welche aber zum Hotel gehören.

Das man zwar angibt auch deutsch zu sprechen. Dies aber nicht der Fall war. Aber das soll nicht als Kritik verstanden werden, schließlich befindet man sich in Kroatien und da ist nicht Deutsch die Landessprache. Daher alles ok

2026-09-16 • via Nuitee
D
Dinko • solo_traveller • hr
10
Pros:

Od samog dolaska imali smo osjećaj da smo došli na stvarno lijepo i ekskluzivno mjesto. Već ulaz, recepcija i bar s prekrasnim pogledom ostavljaju odličan prvi dojam. Restoran je jako lijepo uređen, a ponuda hrane bila je odlična, i za doručak i za večeru.
Posebno smo uživali na bazenu – ležaljke su izuzetno udobne, a usluga stvarno na visokom nivou. I soba nas je jako ugodno iznenadila: moderan i kvalitetan dizajn, ali istovremeno vrlo funkcionalna i ugodna za boravak.
Stvarno smo se lijepo proveli, odmorili i uživali u cijelom iskustvu. Definitivno ćemo se vratiti!

2026-09-16 • via Nuitee
B
Beat • couple • ch
9
Schön und angenehm
Pros:

Ein Upgrade von einem Meerblick-Zimmer auf eine Suite 🥂

Cons:

Der einzige Punkt, der mich wirklich etwas traurig gemacht hat, war, dass wir uns in
unserem eigenen Land auf Englisch verständigen mussten.
Gerade wenn man in die eigene Heimat kommt, wünscht man sich doch, sich von Anfang an ein Stück weit wie zu Hause zu fühlen – auch durch die eigene Sprache. Für mich gehört Sprache ganz wesentlich zu diesem Gefühl von Heimat, Nähe und Herzlichkeit dazu.
Ich würde mir deshalb sehr wünschen, dass Gäste die Möglichkeit haben, sich auch in ihrer eigenen Sprache verständigen zu können. Das würde den Aufenthalt für mich noch persönlicher und herzlicher machen.

2026-09-14 • via Nuitee
L
Lars • couple • za
3
Cons:

The stay was very disappointing. Nobody outside to help with luggage. Beach loungers were locked. No a la carte dinner. Poor service at restaurant. Not good at English. To few staff. No plates removed. Waiter complained about wearing gowns even though we had breakfast outside. Expexted a lot better.

2026-09-14 • via Nuitee
W
Wolfgang • family_with_children • de
8
2026-09-14 • via Nuitee
M
Mathias • couple • at
9
2026-09-12 • via Nuitee
M
Mario • couple • at
6
Sehr schön, aber zu teure Getränke.
Pros:

Seh schönes modernes und gut ausgestattetes Hotel . Das Frühstück war sehr gut.

Cons:

Die Getränkepreise sind im Hotel doppelt so hoch wie in der Umgebung, teilweise noch höher! Zu einem Glas Wein, welches nur 0,1 Liter war, gab es kein Wasser dazu.
Das Abendessen war nicht besonders, man musste ganz schön suchen um was für sich zu finden.
Das Gym gibt es auch noch nicht!

2026-09-12 • via Nuitee
R
Robert • couple • hr
1
Jako lose
Pros:

Samo lokacija

Cons:

Rezevirao sam objekat preko bookinga, te sam trazio wellnes i spa.uz to uzeo sam skuplju sobu s pogledom na more. Pogled je bio na gradilište. Spa i wellnes ne rade jel je cijeli hotel gradiliste. Steta jel je lijepa lokacija, ali ocito voditelji hotels su prevaranti.

2026-09-11 • via Nuitee
M
Martina • couple • si
7
Great potential but needs better management
Pros:

What I liked most was how genuinely dog-friendly the hotel is. Dogs are welcome at the pool, on the beach and even in the restaurant, which is a huge plus and one of the main reasons I would consider coming back.

The hotel is new, modern and has a lot of potential. The view from the upper bar over the entire Kvarner Bay is absolutely beautiful, and the Negroni was excellent. 😊

The staff are also very friendly and clearly doing their best to help, despite the lack of organisation and coordination.

Cons:

Unfortunately, our experience did not fully meet the expectations for a hotel of this standard.

We initially received a room that did not match the booked Superior Sea View category. There was a construction site directly next to the room, and the sea was barely visible from the side. After several hours of insisting, we were eventually given a suitable room. However, the reception staff had no authority to change rooms themselves, which resulted in a very long and frustrating wait.

The restaurant staff are friendly and clearly trying their best, but the service feels extremely uncoordinated. Orders take a very long time, and it is quite obvious that the staff need more training. The same applies to the pool area, where you often have to look for someone just to order a drink, followed by another long wait.

The hotel itself is new, but based on the current level of maintenance, we are concerned that it may start looking neglected quite quickly. For example, there were several visible drink spills and stains on the stone surfaces around the outdoor dining area, some of which were only partially cleaned after several days.

Only one buffet restaurant was open during our stay. The beach is also quite a walk from the hotel, and unfortunately there are no toilets down by the beach.

Overall, there is a lot of potential, but the service, organisation, staff training and maintenance need significant improvement to match the standard the hotel aims to offer.

2026-09-10 • via Nuitee