Fes Marriott Hotel Jnan Palace

Hotels
Marriott Hotels & Resorts
8.8 (2638 reviews)
Avenue Ahmed Chaouki , Fès , ma

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great food and service
Live music enhanced the atmosphere
Welcoming and attentive staff
Cons:
Some areas could improve cleanliness
Room comfort could be better

Categories

Cleanliness
8.69
Standard quality for this hotel tier
Service
9.16
Staff were friendly, attentive, and provided excellent service throughout.
Location
8.7
Great ambiance with a good location within Fez.
Room Quality
8.65
Room condition was satisfactory; facilities were good.
Amenities
8.68
Amenities were up to standard for a hotel of this tier.
Value for Money
8.64
Quality of food and service made it worth the cost.
Food and Beverage
9.19
Food was delicious with great variety and local flavors.
Overall Experience
8.66
A truly enjoyable stay with memorable dining experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 05:57

Property Description

Luxurious Accommodations
Experience the epitome of comfort and style at Fes Marriott Hotel Jnan Palace. Each air-conditioned room features a balcony with picturesque views and a well-appointed en suite bathroom.

Culinary Delights
Indulge your taste buds at our 3 restaurants offering a delectable fusion of Moroccan and international cuisine. Enjoy a cozy ambiance at our English-style pub while sipping on your favorite drink.

Relaxation and Recreation
Unwind at our outdoor swimming pool, gym, and sauna, or pamper yourself with rejuvenating spa treatments. Take advantage of our library or explore the nearby Royal Golf de Fez.

Book now to elevate your stay at Fes Marriott Hotel Jnan Palace.

Important information:

According to the local government guidelines, all guests above 12 years old must present a Covid-19 full vaccination certificate / Sanitary Pass, to be able to check in at our hotel or use our facilities.

The bar is currently under renovation. You can order your favorite drinks directly from one of our restaurants.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FEZ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 2638 reviews
Cleanliness: 8.69
Service: 9.16
Location: 8.7
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 9.19
Overall Experience: 8.66
A
Alfahad couple kw
10
Pros:

The place is quiet
And beautiful grand

Cons:

Nothing

2026-07-26 via Nuitee
N
Nabil Boughenna solo_traveller us
10
A magnificent stay
Pros:

The first thing that I like is how they received us with a smile welcoming from the first gate entrance and all the way to our room, was so pleasant 😊.
The Room was very clean and well organized.
The breakfast was wonderful and has a variety of delicious food.
We had a dinner at a moroccan restaurant JF it was a good experience with a tasty food .
So everything was good more than what I expected.
Room 205 July 23-2006
Thanks from my heart to all stuff members ❤️

Cons:

Everything was perfect so no complains

2026-07-25 via Nuitee
M
Mohamed solo_traveller ma
10
Pros:

L'hôtel a été bien relouké.

2026-07-25 via Nuitee
A
Abigaelle couple fr
10
Exceptionnelle
Pros:

Exellent

Cons:

Rien

2026-07-24 via Nuitee
J
Jaber couple ma
8
2026-07-22 via Nuitee
K
Khuloud couple ae
9
2026-07-20 via Nuitee
B
Belkacem couple ma
10
Sejour Parfait
Pros:

Emplacement , accueil du personnel
Grande piscine

Cons:

Rien

2026-07-20 via Nuitee
A
Amina solo_traveller ma
10
Très belle hôtel et très bon rapport qualité prix
Pros:

Hôtel complètement rénové avec une belle chambre et lit confortable
Belle piscine emplacement pas loin du centre ville
Personnel très serviable..
Bref je recommande et très bon rapport qualité prixespace

Cons:

Espace autour de la piscine à renouveller, chaises tables...

2026-07-19 via Nuitee
E
et tahiri couple ca
7
Le guide à mettre la fin de voyage médiocre
Pros:

L’emplacement , la propriété et le personnel

Cons:

J ai demandé à l’hôte de me référer à une agence pour faire visiter les monuments historique de la ville de Fès
Le guide qui ont référé pour moi et ma femme nous a fait une visite commerciale plus que culturelle
Il nous amène au bazar pour acheter des choses plus que d’aller voir les monuments ( une fois il nous amène chez un baza ou une commerce il nous laisse tous seule, nous sentant gèné et on achète des choses que nous on a pas besoin et c’est été chaire)
À la fin de la visite, le guide nous a laissé tout seul dans un restaurant et nous a dit une fois vous finissez de manger appeler moi et je vais vous envoyer vous le chauffeur pour vous amener à l’hôtel)
J ai mentionné tous sa à la réception comme quoi il n’ont pas référer le bon guide malgré j ai payé chair pour le guide et le transport)
J’ai réclamé même le remboursement mais ils ont demandé juste les excuse

2026-07-19 via Nuitee
N
Norddine family_with_children ma
10
Très bel hôtel
Pros:

Très bien

Cons:

Rien

2026-07-19 via Nuitee
L
Lynette extended_group au
9
Wnjiyable piece if relaxation with a touch of luxury after a tiring desert safari from Marrakech.
Pros:

The bi-level family room, comfortable beds, spa and generally helpful staff.

Cons:

There were a number of issues with our room. Downstairs tv didn’t work, downstairs bath plug didn’t work, there were only 2 rather than 3
Towels and only 1 bathrobe for our family of 3. However the issues were rectified when raised.

2026-07-19 via Nuitee
H
Hicham couple fr
8
Séjour satisfaisant.
Pros:

La restauration avec ses différents choix de cuisine internationale et marocaine.

Cons:

La vue depuis ma chambre et la nécessité de déposer une provision au check-in afin de pouvoir consommer et payer à la fin du séjour. Cette information ne nous a pas été communiqué au moment de notre enregistrement. Je n’ai pas apprécié l’insistance de l’employé pour que l’effectuer le règlement sans nous donner le temps de prendre notre petit déjeuner.

2026-07-17 via Nuitee
N
Najim family_with_children be
10
2026-07-16 via Nuitee
R
remy solo_traveller fr
8
Pros:

Piscine
Gentillesse et competence du personnel

Cons:

Hotel un peu isolé du centre, mais proche de notre lieu de reception

2026-07-15 via Nuitee
A
Aabir couple ma
10
2026-07-14 via Nuitee
R
Ravindrasinh couple gb
10
2026-07-14 via Nuitee
A
Al-Aji solo_traveller qa
9
Pros:

من أفضل فنادق مدينة فاس المغربية.

Cons:

التكييف كان متدني.

2026-07-13 via Nuitee
Y
Youssra solo_traveller ma
9
Pros:

Top

Cons:

RAS

2026-07-13 via Nuitee
S
Siham solo_traveller ma
7
2026-07-12 via Nuitee
Y
Younes couple ma
9
2026-07-11 via Nuitee