Hilton London Gatwick Airport

Hotels
•
Hilton Hotels & Resorts
8.3 (18361 reviews)
South Terminal, Gatwick Airport , Horley , GB
+44 1293 518080

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Exceptional service
Convenient location
Comfortable rooms
Cons:
Cleanliness issues
Overpriced stay

Categories

Cleanliness
7.76
Some reviews mentioned cleanliness issues, such as dirty carpets and lack of attention to room cleanliness.
Service
9.23
Guests praised the exceptional service from staff members like Vithursan, Nasra, and Anna.
Location
9.27
Proximity to the airport and convenience of the location received positive feedback.
Room Quality
8.22
Rooms were described as comfortable with good facilities, though some personal preferences varied.
Amenities
8.25
Amenities like a mini fridge, good bathroom size, and complimentary water were appreciated.
Value for Money
7.21
Some guests felt the hotel was overpriced compared to alternatives.
Food and Beverage
7.76
Breakfast was mentioned as overpriced, but other dining options received positive comments.
Overall Experience
8.73
Overall, guests had a positive experience, with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 14:32

Property Description

Convenient Airport Access:
Connected to both Gatwick Airport terminals, Hilton London Gatwick Airport ensures a seamless start to your journey.

Dining Options:
Indulge in a variety of culinary experiences with 2 bars, a coffee shop, and multiple restaurants offering diverse menus.

Modern Comfort:
Relax in newly renovated stylish rooms equipped with all essentials including high-speed internet, on-demand movies, and 24-hour services.

Book now for a delightful stay at Hilton London Gatwick Airport, where convenience and comfort meet seamlessly.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGW

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 18361 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.25
Value for Money: 7.21
Food and Beverage: 7.76
Overall Experience: 8.73
A
Angelina • couple • gb
8
Lovely hotel but the service for food and drink was quite poor and expensive
Pros:

It was nice

Cons:

The restaurants weren’t great

2026-09-12 • via Nuitee
L
Lorraine • solo_traveller • gb
10
2026-09-12 • via Nuitee
R
Rachel • couple • fr
8
super
Pros:

l’accès par le terminal est très rapide
et tout est couvert
on arrive directement dans l’hôtel
il y a un bar des restaurants et le petit déjeuner est très varié et très
copieux
on accède aussi très facilement au départ des trains
la chambre était très spacieuse

2026-09-12 • via Nuitee
R
Robert • couple • gb
8
2026-09-12 • via Nuitee
T
Tina • couple • gb
10
2026-09-12 • via Nuitee
P
Peter • couple • gb
8
Convenient
Pros:

Proximity to Airport

Cons:

As above

2026-09-12 • via Nuitee
A
Andy Rourke • couple • gb
7
Location is great for early morning flight
Pros:

just what we needed from an airport hotel - able to get a very early flight. Good that we could leave luggage with them for the day before our stay

2026-09-12 • via Nuitee
A
Andrew • solo_traveller • gb
7
Pros:

Location is really convenient

Cons:

Just a bit shabby in the public areas. Rooms are fine.

2026-09-11 • via Nuitee
V
Varelastudy -B52569894 • solo_traveller • es
6
Pros:

el personal de la cafetería muy mal

2026-09-11 • via Nuitee
S
Sue • couple • gb
9
2026-09-11 • via Nuitee
B
Bridget • solo_traveller • gb
10
A great location
Pros:

A great location , the nice welcome on arrival , a comfy bed in a spacious room , a good shower.
We had a meal in the restaurant - cod and chips and a chicken curry - both very nice. Also had a couple of drinks.

Cons:

The restaurant prices are a bit high , I think.

2026-09-11 • via Nuitee
M
Manuel • solo_traveller • gb
10
Pros:

It was all good and as expected.

Cons:

Nothing.

2026-09-11 • via Nuitee
V
Varelastudy -B52569894 • solo_traveller • es
7
Pros:

El personal de la cafetería no es nada amable

2026-09-11 • via Nuitee
C
Christine • couple • ie
8
Great stay, no problems, easy check-in.
Pros:

Great hotel. Lovely staff. Just had two nights but would go back again.

2026-09-11 • via Nuitee
R
Rosalind • couple • gb
9
2026-09-11 • via Nuitee
A
Aliaksei • solo_traveller • gb
10
2026-09-11 • via Nuitee
P
Paul • solo_traveller • ca
9
Great property. Easy commune to central London.
2026-09-11 • via Nuitee
T
THOMAS • solo_traveller • gb
7
Pros:

Very convenient attached to south terminal

Cons:

...in the bar at the lobby..?Amy's...went to bar to order two beers...was asked to sit down to be served...took 15 mins in all.. asked for bill and 12.5% service charge has been added....⁹

2026-09-10 • via Nuitee
A
Alessandro • solo_traveller • gb
9
2026-09-10 • via Nuitee
C
Christine • extended_group • gb
8
Good stay but had to swap rooms as we had a disabled person and they were given a room that was way to far to walk
Pros:

Very clean rooms good bar good

Cons:

Our walk to the room

2026-09-10 • via Nuitee