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Hilton London Gatwick Airport
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Paid
Children allowed
Facilities
Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities
Property facilities
Back
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Breakfast in the room
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Currency exchange
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Valet parking
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Parking garage
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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ATM/cash machine on site
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Electric vehicle charging station
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Wine/champagne
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Fruits
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Pet bowls
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Pet basket
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Auditory guidance
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
Pros:
Excellent in-terminal location / ideal for early flights
Comfortable beds and good bedding
Friendly, helpful staff and reception
Clean and spacious rooms (many mentions)
Good on-site dining options and tasty dinner
Cons:
Perceived as expensive / poor value for some guests
Some rooms and bathroom fittings appear aged/tired
Occasional service issues in restaurant (slow) and breakfast quality variance
Hotel layout/route to lifts can be confusing/long walk
No refill water reported on a multi-night stay; one report of no hot water
Categories
Cleanliness
7.6
Most guests repeatedly called the rooms 'very clean' and tidy, but a few noted ageing bathrooms and black shower joints and minor lapses (no water refill), so cleanliness is generally good but not flawless.
Service
8.8
Staff are frequently praised as friendly, welcoming and helpful (receptionists assisting with late arrivals, extending checkout), so service is a strong positive in reviews.
Location
9.4
Location is the standout feature throughout the reviews—in-terminal / immediate access to the airport, ideal for early flights and transfers—consistently described as excellent.
Room Quality
8.1
Beds and showers are regularly described as comfortable and rooms often spacious, but several comments mention rooms starting to look tired and some ageing equipment.
Amenities
8.3
Good on-site food options and convenient airport connectivity are highlighted; layout and some operational details (e.g., lift route, water refill) drew occasional complaints, otherwise standard for this hotel tier.
Value for Money
7.2
Multiple guests called the hotel 'quite expensive' or 'pricey' for room-only rates, so perceived value is weaker than other areas.
Food and Beverage
8.5
Breakfast and dinner are generally described positively (tasty dinners, decent breakfast), though there are isolated issues (cold scrambled egg, slow restaurant service at times).
Overall Experience
8.5
Overall sentiment is positive: excellent for short airport stays and early flights, comfortable beds and helpful staff make stays easy and convenient despite some price/age-related negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17
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Property Description
Convenient Airport Access:
Connected to both Gatwick Airport terminals, Hilton London Gatwick Airport ensures a seamless start to your journey.
Dining Options:
Indulge in a variety of culinary experiences with 2 bars, a coffee shop, and multiple restaurants offering diverse menus.
Modern Comfort:
Relax in newly renovated stylish rooms equipped with all essentials including high-speed internet, on-demand movies, and 24-hour services.
Book now for a delightful stay at Hilton London Gatwick Airport, where convenience and comfort meet seamlessly.
Important information:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Check-in and check-out hours:
Check-out: 12:00 PM
Airport code:
LGW
Location
Property Accessibility
Total Disability Score:
42.86
Public Area
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: Yes
Reception And Restaurant
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
Elevator
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
Show all accessibility features
Back
Public Area
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: Yes
Reception And Restaurant
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
Elevator
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
Room
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
Toilet And Shower
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: Yes
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
Stairs
- Handrails: No
- Stair Marked: No
Pool And Spa
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
Parking
- Parking Wheelchair Accessible: Yes
Public Toilets
- Public Toilets Emergency Cord: No
Crouches Cane Impaired
- Crouches Cane Impaired: Yes
Elderly Impaired
- Elderly Impaired: Yes
Electric Wheelchair
- Electric Wheelchair: Yes
Hearing Impaired
- Hearing Impaired: No
Manual Wheelchair
- Manual Wheelchair: Yes
Visually Impaired
- Visually Impaired: Yes
Wheelchair Or Scooter Impaired
- Wheelchair Or Scooter Impaired: Yes
Crouches Cane Impaired Score
- Crouches Cane Impaired Score: 50
Elderly Impaired Score
- Elderly Impaired Score: 50
Electric Wheelchair Score
- Electric Wheelchair Score: 50
Hearing Impaired Score
- Hearing Impaired Score: 0
Manual Wheelchair Score
- Manual Wheelchair Score: 50
Visually Impaired Score
- Visually Impaired Score: 50
Wheelchair Or Scooter Impaired Score
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
8.3
Based on 18566 reviews
Cleanliness:
7.6
Service:
8.8
Location:
9.4
Room Quality:
8.1
Amenities:
8.3
Value for Money:
7.2
Food and Beverage:
8.5
Overall Experience:
8.5
A
Ann
•
couple
•
au
7
2026-10-31
•
via Nuitee
C
Carole
•
couple
•
gb
7
2026-10-31
•
via Nuitee
S
Suzanne
•
couple
•
gb
10
Great location
Pros:
Location and comfortable bed
Cons:
Nothing
2026-10-31
•
via Nuitee
S
Sharon
•
couple
•
au
10
Great airport stay at Gatwick
Pros:
The room was better than we expected, very clean & quite spacious. Very easy to get to from south Terminal. Lots of food options available as well.
2026-10-31
•
via Nuitee
B
benedikt
•
couple
•
is
8
2026-10-31
•
via Nuitee
P
Patsy
•
family_with_children
•
gb
10
Pros:
A perfect stop for an early flight the bext day. Very comfortable and a good choice of restaurants.
2026-10-31
•
via Nuitee
T
Toby
•
couple
•
gb
9
Liked it
Pros:
Really comfortable bed. Ideal for a good sleep after a late flight instead of trying to drive home tired. Decent breakfast.
2026-10-31
•
via Nuitee
R
Rachael
•
couple
•
au
8
2026-10-30
•
via Nuitee
J
James
•
couple
•
im
10
2026-10-30
•
via Nuitee
C
Chris
•
couple
•
gb
5
2026-10-30
•
via Nuitee
A
Almaz
•
solo_traveller
•
kz
6
Pros:
Breakfast and how clean was room
Cons:
No refill water.i stayed 5 days and asked for water but nobody bring
2026-10-30
•
via Nuitee
C
Carole
•
couple
•
gb
9
Lovely hotel very clean great for terminal
Pros:
Clean nice good location
Cons:
Price
2026-10-30
•
via Nuitee
G
Grethel
•
couple
•
us
10
Pros:
Great location and great staff
2026-10-30
•
via Nuitee
J
Julie
•
couple
•
gb
8
Pros:
Very convenient before flying next day
2026-10-30
•
via Nuitee
B
Ben
•
solo_traveller
•
gb
1
2026-10-30
•
via Nuitee
C
Christine
•
couple
•
ch
10
2026-10-30
•
via Nuitee
P
Peter
•
couple
•
us
10
2026-10-30
•
via Nuitee
A
Adski
•
couple
•
gb
10
Great stop a night before an early flight
Pros:
Amazing hotel and great for a night stay with an early flight the next day
Cons:
Norhing
2026-10-30
•
via Nuitee
B
Ben
•
family_with_children
•
je
9
2026-10-30
•
via Nuitee
A
Andrew
•
couple
•
au
10
2026-10-30
•
via Nuitee
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