Hilton London Heathrow Airport

Hotels
•
Hilton Hotels & Resorts
8.5 (3144 reviews)
Heathrow Airport Terminal 4 , Hillingdon , gb
+442087597755

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Great room quality
Cons:
None explicitly mentioned

Categories

Cleanliness
8.46
Standard quality for this hotel tier.
Service
8.93
Delightful service from staff, especially Ms. Murphy and Anu, highlighting their warmth and efficiency.
Location
8.97
Convenient proximity to Terminal 4, making access easy for passengers.
Room Quality
8.42
Rooms are spacious, comfortable, and well-equipped for relaxation.
Amenities
8.45
Standard quality for this hotel tier.
Value for Money
8.41
Standard quality for this hotel tier.
Food and Beverage
7.96
Good meals and beverage options, service led by attentive staff.
Overall Experience
8.43
Generally a very pleasant stay with positive sentiments from all service areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-24 06:20

Property Description

Luxurious Accommodations
The Hilton London Heathrow Hotel offers 398 guest rooms, including executive rooms and stylish suites, ensuring a comfortable and lavish stay for every guest.

Dining Experiences
Indulge in a variety of culinary delights at the three OXBO dining experiences - OXBO Café, OXBO Bar, and OXBO Kitchen, all serving responsibly sourced, comforting dishes from morning till night.

Versatile Event Spaces
With 15 meeting rooms and the innovative Concorde Exhibition space, the hotel provides extensive conference and event facilities, including Hilton’s EventReady Hybrid Solutions for seamless event planning.

Book now for an unforgettable stay at the Hilton London Heathrow Hotel, where luxury, dining, and event excellence await you.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 30 per day.

Location

Property Accessibility

Total Disability Score: 43.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 3144 reviews
Cleanliness: 8.46
Service: 8.93
Location: 8.97
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 8.43
C
Christopher • solo_traveller • om
7
Pros:

Nice airport hotel.

2026-07-04 • via Nuitee
O
Olusegun • couple • nl
1
Very Pathetic. The STAFFERS AT THE RECEPTION ARE SUSPICIOUSLY INCAPABLE. The Manager must be fraudulent in his approach!
Pros:

Nothing special

Cons:

Wrong people and wrong impressions. They FRAUDULENTLY DEDUCTED MONEY FROM MY DEBIT CARD WHEN I DIDNT AUTORISÉ THEM

2026-07-03 • via Nuitee
I
Ian • couple • gb
8
2026-07-02 • via Nuitee
A
Amna • couple • kw
10
2026-06-30 • via Nuitee
R
rachel • couple • il
10
Pros:

Very comfy pillows
Very close to the terminal

2026-06-28 • via Nuitee
E
eli • extended_group • il
6
2026-06-27 • via Nuitee
L
Louisa • extended_group • us
10
2026-06-27 • via Nuitee
T
Thomas • solo_traveller • de
8
2026-06-26 • via Nuitee
T
Thomas • solo_traveller • de
8
2026-06-26 • via Nuitee
E
Elaine • couple • au
8
2026-06-24 • via Nuitee
H
Hasan • solo_traveller • pk
8
2026-06-22 • via Nuitee
J
Jones • solo_traveller • gb
10
Overnight stay
Pros:

Very nice and clean hotel what you expect from a hilton hotel

2026-06-22 • via Nuitee
P
Paul • couple • us
2
Sorry, we’re working on that….
Pros:

Nice comfortable room.

Cons:

Internet was out & the television did not work properly. After a long week just wanted to relax watch TV & use the internet, both did not work. Had to go to LHR Terminal 2 next morning the bus was s no show, Hotel response? Take a £30 cab, we can’t help. 🤬

2026-06-21 • via Nuitee
M
Michael • solo_traveller • gb
10
A superb example for other hotels to aspire to.
Pros:

The staff were really friendly, helpful and made the whole experience.
The restaurant, both dinner and breakfast was excellent, and the breakfast was simply superb.

Cons:

There was absolutely nothing we could fault.

2026-06-21 • via Nuitee
A
Ali • couple • gb
10
2026-06-21 • via Nuitee
S
Sharon A. • solo_traveller • bm
4
dissatisfied
Pros:

staff were helpful

Cons:

I had booked in for 2 nights and told the hotel that I would be having virtual meetings. The internet service was terrible and on the day of the virtual meetings the hotel lost internet for well over an hour. I was given a discount but will never stay there again if travelling on business. Staff especially one member tried their best to assist.

2026-06-21 • via Nuitee
G
Gross • couple • gb
10
2026-06-20 • via Nuitee
W
Wendy • couple • gb
10
I prefer this Hilton to the one at Gatwick staff are amazing helpful and genuine
Pros:

Comfortable,clean and spacious

Cons:

Nothing it has everything you need

2026-06-20 • via Nuitee
J
Jenny • family_with_children • us
9
2026-06-20 • via Nuitee
A
Ahmad • solo_traveller • kw
9
2026-06-19 • via Nuitee