Hilton Düsseldorf

Hotels
•
Hilton Hotels & Resorts
7.2 (3329 reviews)
Georg-Glock-Str. 20 , Düsseldorf , DE
+49 211 43770

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
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Review Highlights

Pros:
Good location (near airport / easy walk to center)
Comfortable beds and generally modern, spacious rooms
Friendly and helpful staff in multiple reviews
Breakfast often described as good/acceptable
On-site parking and convenient access (where noted)
Cons:
Slow check-in / long queues / understaffed reception
Inconsistent cleanliness and maintenance (leaking toilet, dirty carpet, stuck sink)
Missing amenities / toiletries and no floor water dispensers
Poor shower drainage and lack of bellhop/luggage service
Some rooms small for price or configured uncomfortably for 3 people

Categories

Cleanliness
6
Mixed reports: multiple guests report poor cleaning (dirty carpet, leaking toilet, stuck sink, missing toiletries), while some reviews explicitly call rooms very clean.
Service
6.8
Mixed: several mentions of very slow check-in/out and long queues, understaffed reception and occasional inattentive handling of breakfast payment; balanced by multiple notes of friendly, helpful staff.
Location
8.5
Generally praised — close to the airport and within easy reach of city/center in many reviews; a few guests noted it felt far from the city centre.
Room Quality
7.6
Mostly positive: comfortable beds, modern and spacious rooms reported by many; some guests noted small/overcrowded rooms or maintenance issues (sink stuck).
Amenities
6.2
Several negatives: missing toiletries, no water in rooms/floor dispensers, poor shower drainage, lack of bellhop/luggage service; some amenities like parking and a small coffee bar are present.
Value for Money
6.5
Mixed: a number of guests felt rooms were overpriced for size/amenities and breakfast quality in some cases, while others found the offering acceptable for the location.
Food and Beverage
7.4
Generally acceptable to good breakfast according to many guests, though a few explicitly called the breakfast limited for the hotel's level.
Overall Experience
8.6
Overall positive impressions driven by location, comfortable rooms and friendly staff, but experience is marred for some by slow check-in, inconsistent cleanliness and missing amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Luxurious Stay at Hilton Düsseldorf

Modern Amenities: Enjoy a clean stay program, a 24-hour gym, and a sumptuous breakfast buffet at Hilton Düsseldorf. The air-conditioned rooms feature satellite TV, hot drinks facilities, and a private bathroom for your comfort.

Dining Experience: Indulge in international and regional cuisine at Restaurant Philosoph, or unwind at the AXIS Bar & Lobby Lounge with speciality coffees and cocktails. Catch live sports events on the big screen or relax at the Executive Lounge on the 11th floor.

Convenient Location: Located in the Düsseldorf-Golzheim district, just a 10-minute drive from the airport, Hilton Düsseldorf offers easy access to the city's attractions. Explore the nearby Rheinpark jogging path and take advantage of the hotel's proximity to public transportation for seamless travel experiences.

Book your stay at Hilton Düsseldorf for a memorable and convenient visit.

Important information:

Guests are kindly asked to present a credit card at arrival for possible extra costs. In case guests do not have a credit card they must deposit EUR 50.

Changes in your reservation are subject to availability and subject to a different price, depending on when you change your reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Location

Guest Reviews

7.2
Based on 3329 reviews
Cleanliness: 6
Service: 6.8
Location: 8.5
Room Quality: 7.6
Amenities: 6.2
Value for Money: 6.5
Food and Beverage: 7.4
Overall Experience: 8.6
U
Ute • solo_traveller • de
6
2026-10-31 • via Nuitee
E
Eero • couple • fi
2
Pros:

-

Cons:

Toilet seat was leaking water to the floor, sink was stuck, carpet was dirty, hotel staff didn't listen what we want our stay. Example, we order a breakfast and pay it when we check in. In the morning, hall staff try to charce us again.. We stay only two nights, luckyly..

2026-10-31 • via Nuitee
A
Abdul Razzac • solo_traveller • in
6
2026-10-31 • via Nuitee
J
John • couple • nl
7
2026-10-31 • via Nuitee
M
Maik • couple • de
8
2026-10-31 • via Nuitee
A
Alexander Krabus • couple • de
10
2026-10-30 • via Nuitee
P
Poliakin • solo_traveller • il
10
2026-10-30 • via Nuitee
K
Kadir • extended_group • de
10
2026-10-30 • via Nuitee
N
Nico • couple • de
8
2026-10-30 • via Nuitee
B
Bhardwaj (NL) • extended_group • nl
10
2026-10-29 • via Nuitee
M
Maricris • couple • nl
7
Cons:

Take so long to check in and out. They already know that there will be a lot of people due to concert but they didnt increase the number of staff for the reception

2026-10-29 • via Nuitee
N
NamLuu • couple • us
10
2026-10-29 • via Nuitee
S
Sarah • extended_group • be
9
Pros:

Man aan receptie was enorm vriendelijk en gastvrij! Dikke pluim voor hem!

2026-10-28 • via Nuitee
S
Sabrina • couple • de
9
2026-10-28 • via Nuitee
R
Rona • family_with_children • il
9
Pros:

חדרים מרווחים ונקיים. ארוחת בוקר טובה. מסעדות נמצאות במרחק 6 דק הליכה מהמלון.
ממליצה

2026-10-27 • via Nuitee
A
Anna • couple • pl
10
2026-10-27 • via Nuitee
P
Petra • couple • ch
10
2026-10-27 • via Nuitee
F
Francesca • family_with_children • fr
9
Tutto perfetto
Pros:

Confort dei letti e pulizia

2026-10-27 • via Nuitee
A
Anna • couple • ua
6
Leider nicht mehr das gewohnte Hilton-Niveau Leider war unser Aufenthalt diesmal nicht so überzeugend, wie ich es von H
2026-10-27 • via Nuitee
I
Ivo • solo_traveller • nl
10
Perfecte locatie nabij vliegveld.
Pros:

Locatie dichtbij het vliegveld. Kwalitei zoals je mag verwachten.

2026-10-26 • via Nuitee