Swiss Grand Hotel Seoul & Grand Suite

Hotels
7.2 (267 reviews)
353, Yeonhui-ro, Seodaemun-gu , Seoul , kr

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Spacious rooms / suitable for families and long stays
In-apartment washing machine and dryer
Clean rooms and daily housekeeping
Friendly, responsive staff (reception, housekeeping, taxi assistance)
24-hour front desk and a good gym
Good for conferences / large groups
Cons:
Dated interior and furnishings; needs restyling
Location often far from city centre and tourist/shopping areas
Pool/sauna closures and restrictive pool rules
Missing small kitchen appliances and amenities (microwave, kettle, detergent, body oil, robes)
Maintenance issues: bathroom mold, AC filter concerns, and noisy ventilation
Poor follow-up after major guest issues (e.g., room change)

Categories

Cleanliness
7.4
Many reviews praise cleanliness and daily housekeeping, but some guests reported persistent bathroom mold and questionable AC filter maintenance, so overall cleanliness is generally good but with notable maintenance shortcomings.
Service
8.6
Staff are frequently described as friendly and helpful (reception, housekeeping, taxi arrangements, 24-hour front desk); fast response to requests is highlighted, though there was at least one complaint about lack of follow-up after a room change.
Location
6.5
Multiple guests noted the property is not close to the city centre and can be inconvenient for tourists/shopping/beauty services; some appreciated the quiet area but overall location is a drawback for many visitors.
Room Quality
6.8
Rooms are spacious and comfortable (suitable for families/long stays) but several comments point to dated décor, missing kitchen appliances, maintenance issues and problematic ventilation/noise affecting sleep.
Amenities
6.7
On-site gym and in-apartment washer/dryer are positives and kids enjoyed the pool at times, but guests reported pool/sauna closures, strict pool rules, occasional lack of basic items (robes, body oil, microwave/kettle, cleaning supplies).
Value for Money
7.2
Standard quality for this hotel tier.
Food and Beverage
7.2
Standard quality for this hotel tier.
Overall Experience
7.2
Mixed but generally positive: guests frequently cite cleanliness, helpful staff and spacious rooms, balanced by issues with location, dated interiors, amenity availability and occasional maintenance/noise problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 21:53

Property Description

Luxurious Rooms with Stunning Views

At Swiss Grand Hotel Seoul, indulge in spacious rooms that offer breathtaking views through floor-to-ceiling windows. Each room is equipped with modern amenities like a work desk, flat-screen TV, and a fridge. Enjoy complimentary bathrobes, slippers, and bath amenities for a comfortable stay.

Convenient Location

Situated in Seodaemun-gu, just 4 km north of the vibrant Hongdae district, Swiss Grand Hotel Seoul offers easy access to popular attractions. Explore Gyeongbokgung Palace and Samcheng-dong, both just a short 15-minute drive away. Additionally, the hotel is a convenient 40-minute drive from Incheon International Airport.

Exceptional Service

Experience top-notch service at Swiss Grand Hotel Seoul, where every detail is carefully attended to for a memorable stay. Book now and elevate your Seoul experience with us.

Important information:

Please note that the shuttle bus will not operate until further notice.

The sauna and executive lounge have been temporarily suspended.

Please note that the swimming pool is open from July 1, 2026, to August 23, 2026, from 11:00 to 20:00.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ICN

Location

Guest Reviews

7.2
Based on 267 reviews
Cleanliness: 7.4
Service: 8.6
Location: 6.5
Room Quality: 6.8
Amenities: 6.7
Value for Money: 7.2
Food and Beverage: 7.2
Overall Experience: 7.2
길형 • extended_group • kr
1
더러운 호텔 오픈후 청소 단 한번도 하지 않은 것 같음
Pros:

친절한 직원

Cons:

한마디로 더러운 숙소 였습니다
아파트형2룸 3인 예약 했는데
형편없는 위생 상태에 신발도
벗기 싫었 습니다, 얼룩소파 쿠션기도 없었고 룸 바닦에엔 먼지 얼룩 언제 세척했는지 모르겠습니다 오픈이후 한번도 관리 한적 없어보이는 상태 였구요,냄새나는 침구
벽 천장 문 어디에도 손대고 싶지않았 습니다 환불 받고 다른 속소 찿아 가려다 참고 겨우겨우 아침 까지
버티 다 나왔습니다
다시는 가지 않겠 습니다
아파트형 C동 이용 8월 14일~1박

2026-08-16 • via Nuitee
A
Abeeda • solo_traveller • ie
4
Pros:

Suites were spacious

Cons:

Location is poor.
No wifiat all in suites. Very old furniture.
Shud b a 3 star property

2026-08-16 • via Nuitee
H
Hokming • family_with_children • hk
7
2026-08-11 • via Nuitee
C
Choong Hoon • couple • kr
10
2026-08-09 • via Nuitee
현석 • family_with_children • kr
8
2026-08-07 • via Nuitee
N
NTUMBA • couple • ae
10
2026-08-03 • via Nuitee
G
Gamage • family_with_children • gb
7
Spacious Apartment with Convenient Facilities, but Some Areas Need Updating
Pros:

The apartment is very spacious, with three bedrooms, making it ideal for families or longer stays. Having your own washing machine and dryer inside the apartment is a great convenience, especially if you are staying for an extended period. This property is definitely worth considering for guests looking for more space and the comfort of a home-away-from-home experience

Cons:

The property is not as close to the city centre as we expected, so guests should be prepared for a little extra travel time. The apartment itself feels quite dated, with an old-fashioned style and décor that gives the impression of a property from a much earlier era. While it has its charm, guests looking for a modern accommodation experience may find the facilities and overall appearance outdated.

2026-07-25 • via Nuitee
L
lee • couple • kr
8
2026-07-21 • via Nuitee
D
Dave • solo_traveller • nl
8
Goede accomodatie, ik zou er zo weer naartoe gaan
Pros:

Schone en nette kamer, vriendelijk personeel. Iedere dag werd onze kamer schoongemaakt. Zelfs een natte zwembroek hadden ze netjes opgehangen die over de stoel lag.
We hadden ook de housekeeping gevraagd voor een stofzuiger en ze gaf ons per direct de stofzuiger en ondanks de taalbarrierre kwam alles heel warm over. Het hotel had ook een taxi klaar staan die ons naar de luchthaven bracht en de chauffeur was wederom supervriendelijk en keek ons na tot we veilig hadden overgestoken. Receptie was ook supervriendelijk en hielp ons direct met alle vragen. Ik zou dit hotel aan iedereen aanraden.

Cons:

Eigenlijk viel ons niets tegen behalve de conditie van het interieur. Die mag wel een nieuwe restyle krijgen.
En houdt rekening met het zwembad ivm kinderen dat daar niet gespeeld mag worden. Dit was voor ons een grote minpunt omdat wij wél kinderen hebben. En een hoofdcap is verplicht! Er waren heeeeeel veel regels waar je aan moest voldoen. En zij sluiten het zwembad 20 min voor verplichte eindtijd. Dat maakte zwemmen voor ons niet meer leuk.

2026-07-20 • via Nuitee
T
Taeho • solo_traveller • kr
8
Pros:

시설이 예상보다 규모가 있었고 애들이 수영장과 헬스 클럽에 만족.

Cons:

까운을 요청해야 줬어요.

2026-07-20 • via Nuitee
J
ji • extended_group • us
1
2026-07-16 • via Nuitee
B
Bryan • couple • fr
10
2026-07-14 • via Nuitee
B
Bryan • couple • fr
10
2026-07-14 • via Nuitee
M
Munira • family_with_children • qa
10
2026-07-13 • via Nuitee
M
Munira • family_with_children • qa
10
Pros:

Clean, quite area, staff service

Cons:

Everyday cleaning for suites

2026-07-13 • via Nuitee
A
Anastasiia • couple • ru
8
2026-07-10 • via Nuitee
P
Paulius • solo_traveller • lt
6
2026-07-09 • via Nuitee
P
Paulius • solo_traveller • lt
6
2026-07-09 • via Nuitee
H
Hyo Jung • solo_traveller • kr
10
2026-07-05 • via Nuitee
M
Mahal • family_with_children • ae
8
2026-07-04 • via Nuitee