Hilton Tokyo Hotel

Hotels
Hilton Hotels & Resorts
8.7 (1731 reviews)
Shinjuku-ku, Nishishinjuku 6-6-2 , Tokyo , jp

Children allowed

Facilities

Free beach shuttle
Nightclub
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Convenient location
Cons:
Lack of Halal food options

Categories

Cleanliness
8.63
Standard quality for this hotel tier.
Service
9.1
Staff were described as super friendly, helpful, and accommodating.
Location
9.14
Centrally located in Shinjuku with easy access to the subway.
Room Quality
8.59
Rooms are spacious and equipped with fine amenities.
Amenities
8.62
Standard quality for this hotel tier.
Value for Money
8.08
Some guests felt Halal food options should be available.
Food and Beverage
8.63
Breakfast buffet had an amazing selection.
Overall Experience
8.8
Guests reported an exceptional stay with warm hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:19

Property Description

Luxurious Amenities

The Hilton Tokyo Hotel offers a plethora of luxurious amenities, including free access to an indoor pool, sauna, and fitness centre. Guests can unwind in the hot tub, play tennis on the rooftop, or indulge in relaxation at the beauty salon.

Convenient Location

Situated overlooking Shinjuku Central Park and the Skyscraper District, the hotel is directly connected to Tochomae Subway Station. With easy access to Tokyo Metropolitan Government Building and Shinjuku Train Station, guests can explore the vibrant Shinjuku area effortlessly.

Culinary Delights

Indulge in a delectable breakfast buffet featuring Western and Japanese dishes. The hotel's restaurants offer authentic Japanese cuisine, while the bar and lounge provide a perfect setting to enjoy drinks and snacks.

Book your stay at Hilton Tokyo Hotel to experience luxury, convenience, and culinary delights all in one place.

Important information:

The hotel's free shuttle is offered from Bus Stop #21 in front of Keio Department Store at Shinjuku Station. It is available every 20-minutes from 08:20 to 21:40.

At the Executive Lounge, a smart casual dress code is strongly recommended. Attires mentioned below are strongly discouraged and may not be permitted:
- Night attire (slippers, Yukata robe, etc.)
- Gym clothes/sportswear (Tank tops, shorts, etc.)
- Beachwear (flip-flops, sandals, etc.) and visible tattoos.

The name on the credit card used for the booking should correspond to the guest staying on the property. For reservations made by a third party, you will need to present a copy of the person's ID and credit card.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1500 per day.

Location

Property Video

Guest Reviews

8.7
Based on 1731 reviews
Cleanliness: 8.63
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 8.8
A
aaron family_with_children au
9
Great comfortable stay to end our Japan trip
Pros:

Very comfortable stay

Cons:

I wish I realised the shuttle bus service earlier

2026-05-22 via Nuitee
G
Galina solo_traveller il
9
2026-05-21 via Nuitee
L
Lucinda family_with_children au
10
2026-05-20 via Nuitee
M
MAURIZIO solo_traveller it
8
Cons:

Le lunghe file per la colazione.

2026-05-19 via Nuitee
R
Roudha couple ae
9
2026-05-18 via Nuitee
L
Luis Alberto couple ar
10
2026-05-17 via Nuitee
A
Alexandru solo_traveller de
10
2026-05-17 via Nuitee
I
Iris couple il
9
נהננו מאד
Pros:

טוב

Cons:

טוב

2026-05-17 via Nuitee
A
Avighna family_with_children in
10
2026-05-17 via Nuitee
M
Melissa couple ca
8
2026-05-16 via Nuitee
R
robbert707 couple nl
8
Fijn hotel
Pros:

Locatie is prima

2026-05-16 via Nuitee
S
SANDRA family_with_children fr
6
À éviter absolument
Pros:

Le buffet était très appréciable mais très cher

Cons:

Aucun effort de la part du personnel afin de comprendre mes besoins car je ne maîtrisais pas bien l’anglais. Ma suite était bruyante et la salle de bains largement obsolète, nulle. Aucun geste particulier malgré ma suite prestige. Je ne vous reconnais pas cet établissement très impersonnel et vieillissant

2026-05-16 via Nuitee
F
Feng Tak couple gb
9
Good except a very poor experience in the grill restaurant
Pros:

Spacious room

Cons:

Very busy and high turnover of guests

2026-05-15 via Nuitee
M
Mark couple us
10
2026-05-15 via Nuitee
S
S2523EAjenniferj Couples Sequim, Clallam County, Washington
10
Great location, clean and comfortable!
Pros:

Great location, clean, comfortable and friendly helpful staff. Waly was great at helping us with directions and ideas.

2026-05-14 via Tripadvisor
4
475anilt Business New Delhi, National Capital Territory of Delhi
10
Happy Hilton
Pros:

Stayed at Hilton Tokyo 10-12 May, 2026 and had a very comfortable experience. Excellent location in Shinjuku. Rooms were clean and well maintained. Executive Lounge service was excellent with breakfast options. Staff were polite, professional and very helpful.

The airport limousine bus connection was very convenient making travel from Narita smooth and stress free.

2026-05-14 via Tripadvisor
R
RajivT Family Los Altos Hills, California
8
Luxury Hotel
Pros:

We stayed here for 4 nights on the last leg of our trip through Japan. The hotel is in Shinjuku, about a 15-20 minute to the main train station although there are several metro stops within walking distance. The area around the train station has all the action so the hotel is on the quieter side of Shinjuku. It is a 5 star with all the amenities and luxuries, our suite was nice size although the bathroom size was small with inconvenient door to get in and out of the shower. I would recommend the hotel for the luxury feel and facilities.

2026-05-14 via Tripadvisor
E
eshalev Couples
10
Excellent
Pros:

Great hotel. Very central. Very friendly staff especially WALY. We spent time at the spa, the Zetta bar, the Metropolitan restaurant and the rich breakfast of course. As I think of it, all over the place. The room was very clean and comfortable. Everything was fabulous. For sure I will be back.

2026-05-14 via Tripadvisor
D
Dinh Hoang couple vn
10
Great location in Shinjuku. Highly recommended
Pros:

Stayed for 6 nights and everything is great! The location is central - walking distance to several subway and bus stations; a pickup point of the Airport Limousine Bus; close to many restaurants and shopping places. The room is spacious enough; the staff are very friendly and professional. My mom specifically loves the hotel breakfast. All in all, highly recommended.

2026-05-14 via Nuitee
S
Sandy solo_traveller sg
8
2026-05-12 via Nuitee