The Point Hotel & Spa

Hotels
7.3 (1117 reviews)
Point Road , Mossel Bay , za

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Beautiful views
Cons:
Cleanliness issues
Outdated facilities
Poor value for money

Categories

Cleanliness
5.69
Multiple mentions of cleanliness issues, including musty smells and mildew.
Service
9.16
Staff were generally described as helpful and friendly.
Location
9.7
Location frequently praised for its beauty and convenience.
Room Quality
6.65
Comments on outdated furniture and issues with amenities such as musty room smells.
Amenities
6.68
Lack of adequate amenities and complaints about furniture and TV.
Value for Money
5.64
Several reviews indicate the hotel does not offer good value for the price.
Food and Beverage
7.19
Breakfast options were deemed lacking and some dining experiences were criticized.
Overall Experience
7.66
General mixed feelings about the stay, with more positive remarks on location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:49

Property Description

Spectacular Ocean Views

Located below the iconic St. Blaize Lighthouse, The Point Hotel in Mossel Bay offers stunning views of the Indian Ocean from private balconies in spacious rooms. All rooms come with modern amenities including air conditioning, free WiFi, and a safe.

Culinary Delights

Indulge in unlimited drinks, snacks, and meals with a variety of dining options at the onsite Lighthouse Restaurant. From seafood dishes to buffet meals and a la carte menu choices, all prepared with fresh local ingredients, guests are in for a treat.

Relaxation and Adventure

Unwind at the Nirvana Spa with a range of beauty and body treatments, or explore nearby attractions like the historic lighthouse, natural caves, and golf courses. For the adventurous, skydiving and bungee jumping options are available close by.

Book now to experience luxury and adventure at The Point Hotel & Spa!

Important information:

Please note that payment by check is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: GRJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for ZAR 90 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 1117 reviews
Cleanliness: 5.69
Service: 9.16
Location: 9.7
Room Quality: 6.65
Amenities: 6.68
Value for Money: 5.64
Food and Beverage: 7.19
Overall Experience: 7.66
B
Bonnetta • solo_traveller • za
8
Grateful
Pros:

Clean firm Queen bed, clean room and bathroom

Cons:

The duvet cover was too small for the queen sized bed, and we kept pulling each other open.
The pillows are too soft.

2026-06-19 • via Nuitee
M
Mareli • solo_traveller • za
8
2026-06-18 • via Nuitee
M
Mei • couple • za
9
2026-06-16 • via Nuitee
P
Pieter • couple • za
8
2026-06-13 • via Nuitee
V
Vinod • family_with_children • sg
5
Good for a night at Max.
Pros:

The view from the rooms. The staff were also attentive to all our needs. When we checked in the power kept tripping and they changed our room.

Cons:

The hotel feels a bit basic in decor and also a bit dated. The rooms felt damp because it’s right opposite the sea and the floors felt wet and cold. We were there in June, so it’s winter, but we also stayed in other places in hermanus that did but feel as cold and damp as it was here.

2026-06-10 • via Nuitee
T
tmoosa243765 • NONE • George, Western Cape
4
Weekend away with Mom
Pros:

Staff were helpful but basic amenities were lacking. Old and unclean bedding. Tiny amounts of handwash and shampoo were left there. Hairdryer did not work! The view was the only quality of this place. Would not recommend!

2026-06-08 • via Tripadvisor
E
ESTELLE • couple • za
10
OUTSTANDING!!!
Pros:

Everything!!!!

2026-06-08 • via Nuitee
L
Lu- Cindy • solo_traveller • za
7
2026-06-07 • via Nuitee
M
Martin • couple • za
9
Pleasant
Pros:

The location is perfect

Cons:

It is starting to show signs of deterioration

2026-06-04 • via Nuitee
T
Tasneem • solo_traveller • za
5
2026-06-01 • via Nuitee
H
hugo pierre • couple • za
10
Great
Pros:

Breakfast was good. I cannot eat gluten. Which was’nt an issue ar all.
Beautiful setting. We made a late booking the night of our stay. Staff very helpful and accomodating.

Cons:

I think the building itself may need a bit of work. I suppose being that close the sea will be a chsllenge.

2026-05-31 • via Nuitee
B
Beryl • couple • za
7
Pros:

Staff were extremely helpful and friendly
Breakfast was good

Cons:

Bedding is very tired and needs replacement

2026-05-28 • via Nuitee
G
Griffith Pietersen • solo_traveller • za
10
Pros:

The staff was friendly and helpful.

The food was fantastic and delicious. I would want to stay there again.

2026-05-26 • via Nuitee
G
Griffith Pietersen • solo_traveller • za
10
2026-05-26 • via Nuitee
S
shannynjadep • Family
4
Disappointed
Pros:

Quite disappointing. Was so excited to stay at this hotel because of the location and amazing views but the service and cleanliness of the hotel was a big let down. Rooms are shabby and really need maintenance and the breakfast was a disaster. Most of the food was leftovers from supper the night before and the plates/dishes were still dirty like they hadn't been washed. Amazing location but not worth the hefty price per night. Facilities really need some quality work.

2026-05-21 • via Tripadvisor
D
Douglas • couple • za
2
We did enjoy our stay thanks to friendly, front of house staff.
Pros:

Breakfast reasonable but not what is expected from a 4 star hotel.
Crockery and cutlery old, glass chipped. Again not what is expected from a 4 star hotel. However, meals we had in the restaurant, at night were excellent!
Staff are excellent, doing their best to assist, where management fails them

Cons:

Hotel rely on its excellent location to mask lack of maintenance. We were moved twice due to broken window clips, baloney, and shower doors. Showers in bath in very unsafe and slippery. Tiles in shower (3rd room we were moved to, extremely slippery. Duvets poor quality and to small for the beds. Housekeeping should check room before quests arrive and immediately report maintenance issues

2026-05-18 • via Nuitee
P
Paul • solo_traveller • gb
10
Worth I for the views alone!
Pros:

Great location, stunning views in a lovely town. Decent food on site, plenty of choices for food out. Delightful informal spa. Recommended

Cons:

Nothing

2026-05-17 • via Nuitee
L
L • solo_traveller • za
10
Pros:

Views are amazing

Cons:

Nothing

2026-05-17 • via Nuitee
R
Ralph • solo_traveller • de
10
Außergewöhnlicher Aufenthalt
Pros:

Außergewöhnlich freundliches und zuvorkommendes Personal
Sehr gute Lage mit Blick auf den Indischen Ozean
Gute Auswahl beim Frühstück
Mehrere gut Restaurants aller Preisklassen fußläufig zu erreichen

2026-05-14 • via Nuitee
T
Theo • couple • za
4
The 4 star rating expectations were not met
Pros:

Location

Cons:

As rated above

2026-05-11 • via Nuitee