Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Garden
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Beautiful views
Friendly staff
Clean and modern rooms
Great location
Excellent dining options
Cons:
A bit far from the city center
Minor issues with breakfast seating
Some guests found the bed too soft
Parking issues noted

Categories

Cleanliness
9.13
The hotel is noted for being clean and modern, with specific praise for cleanliness in several reviews.
Service
9.4
Friendly and helpful staff mentioned multiple times, enhancing the overall experience despite minor complaints.
Location
9.14
Most guests appreciate the beautiful and serene location with views of the Matterhorn, though some find it a bit far from the city center.
Room Quality
9.39
Rooms are described as clean, modern, and comfortable with beautiful views.
Amenities
8.82
Amenities like the SPA and restaurant received positive reviews, though a few minor complaints were noted.
Value for Money
8.58
General sentiment around value for money is positive but tempered with comments about the hotel's price.
Food and Beverage
9.13
The restaurant is highlighted positively, with good breakfast and dinner experiences.
Overall Experience
9.2
Guests overall had a very positive experience, enjoying the tranquility and quality of service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:30

Property Description

Panoramic Matterhorn Views and Ski-in/Ski-out Convenience
Hotel Hemizeus & Iremia Spa in Zermatt offers breathtaking views of the Matterhorn and the convenience of skiing right to and from the doorstep.

Culinary Delights and Charming Dining Settings
Indulge in Swiss and international cuisine at the traditional restaurant or in the cozy wine cellar for a truly delightful dining experience.

Relaxation and Wellness at Iremia Spa
Unwind at the Iremia Spa with a variety of facilities including saunas, steam bath, jacuzzi, and a relaxation room all while enjoying stunning Matterhorn views. Treat yourself to massages and beauty treatments for the ultimate relaxation.

Experience the perfect blend of luxury, comfort, and convenience at Hotel Hemizeus & Iremia Spa. Book now for an unforgettable stay in Zermatt.

Important information:

Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Please call the hotel from the free phone at the hotel information board by the train station. The hotel can pick you up for free between 8 am and 6 pm (after 6 pm only if the porter is available.)Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: GVA

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 20 per person per night when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    Children from 3 years old to 13 years old stay for CHF 60 per person per night when using an available extra bed.
    Children from 14 years old to 16 years old stay for CHF 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 497 reviews
Cleanliness: 9.13
Service: 9.4
Location: 9.14
Room Quality: 9.39
Amenities: 8.82
Value for Money: 8.58
Food and Beverage: 9.13
Overall Experience: 9.2
P
Patrizia • solo_traveller • ch
9
2026-06-28 • via Nuitee
N
Naomi • couple • jp
10
最高！
Pros:

Matterhorn麓にありZermattの駅からは少し離れているので、より静かで空気も綺麗で理想的な立地でした。部屋の窓からMatterhornが見える！
駅に着いてホテルに連絡すると、10分以内に迎えにきてくれて、チェックアウト後も駅まで送って頂きました！朝食のパンがとても美味しくて、その他シンプルだけどクオリティの高いチーズやハム、卵料理があり満足でした。フルーツやヨーグルトも美味しい。フロントの女性スタッフはとても親切でした。彼女のおすすめ近くのレストランは連続で通うほど好きになりました！ホテルのレストランは6月だったからか事前に予約が必要だった。
ハイキングに疲れ過ぎて、スパに行くことが出来ず残念でしたが、次回は利用したい。

Cons:

なし！

2026-06-24 • via Nuitee
B
Bianca • couple • nl
10
Heerlijk verblijf in een prachtig hotel
Pros:

Ligging weg van het drukke centrum, dichtbij de gondel voor mooie wandelingen. Direct vanuit hotel in de natuur. Restaurant zowel ontbijt als diner is geweldig. Zeer lieve mensen die daar werken.

Cons:

Niets

2026-06-14 • via Nuitee
A
Amandeep Kaur • extended_group • ae
10
2026-06-06 • via Nuitee
F
François • solo_traveller • ch
10
2026-05-29 • via Nuitee
G
Grégory • solo_traveller • ch
10
2026-05-29 • via Nuitee
M
Monika • solo_traveller • de
10
Pros:

Wer Ruhe sucht findet hier seinen Platz. Während es im Dorf Zermatt zuweilen laut ist durch Busse, rumpelnde Koffer, LKW durch viele Baustellen im Sommer, ist es hier ruhig, nicht zentral, etwas abgelegen vom Dorf, aber wunderschön.
Hotel besteht aus mehreren 2-stöckigen Häusern im schweizer Stil, die umschliessen eine gemütliche Terrasse mit Matterhorn-Blick.
Sehr freundliche und engagierte Menschen kümmern sich um das Wohl der Gäste. Empfehlenswert das Restaurant Genepy, kratzt am Sterneniveau....
Toll!
Und unbedingt der Empfehlung ins Berghüttl 'Marmo' in Furi folgen

Cons:

-

2026-05-24 • via Nuitee
R
Ramona • extended_group • ch
10
Perfekt!
Pros:

Alles - wir waren begeistert. Wunderschöne Terasse, tolles Wellness. Das Personal ist sehr freundlich und ich habe das gefühl, jeder der Mitarbeiter arbeitet wirklich gerne dort. Das finde ich wirklich schön. Wir waren 12 Frauen und da ist das Organisieren manchmal bisschen kompliziert. Jedoch wurden unsere Wünsche oder Änderungen unkompliziert und wunderbar umgesetzt. Auch die Dekoration am Esstisch war wircklich unglaublich. Vielen vielen herzlichen Dank.

2026-05-24 • via Nuitee
L
liqun • extended_group • cn
10
Pros:

该酒店虽然离火车站远了一点，但是会接送的。平时没有行李的时候，刚好走走，可以逛逛小镇。
Spa的房间非常好，正对着马特洪峰。餐厅也对着马特洪峰，一边吃早饭，一边观赏景色。旅馆外的草坪刚好可以观赏马特洪峰。

2026-05-19 • via Nuitee
T
Timea • couple • ch
10
2026-05-16 • via Nuitee
A
Andrea • couple • ch
8
Tolles Hotel an ruhiger Lage mit freundlichem Personal und sehr feinem Essen
Pros:

Das Abendessen sowie das Frühstücksbuffet war super, der Service sehr zuvorkommend und freundlich

Cons:

Wir haben ein Zimmer mit Matterhornsicht erwartet wie beim letzten Aufenthalt, hatten wir leider nicht. Das Bad war für uns zu klein.
Das Zimmer beim letzten Aufenthalt im Haupthaus hat uns besser gefallen

2026-05-09 • via Nuitee
C
Coralie FAVARETTO • solo_traveller • ch
10
Pros:

Tout mais le restaurant est incroyable !

2026-05-05 • via Nuitee
Y
Yvonne • couple • ch
10
2026-05-04 • via Nuitee
V
Vézina • extended_group • ca
10
2026-04-07 • via Nuitee
S
Stefan • couple • ch
9
Schön war’s!
Pros:

Tolle Aussicht aufs Matterhorn
Sehr aufmerksames Personal in Hotel und Restaurant
Schöner Spa-Bereich

Cons:

Die Lage am Ortsrand macht eine Planung der ÖV-Nutzung nötig

2026-04-04 • via Nuitee
M
Marie-Louise • couple • be
8
Pros:

Accueil et personnel très sympathique

Cons:

Rapport qualité prix
Chambre « classique » trop chère
Espaces étroits de la chambre (salle de bain)
Simples équipements comme des mouchoirs non remis à stock dans la chambre

2026-03-22 • via Nuitee
P
Patrick • couple • za
9
2026-03-06 • via Nuitee
J
John • extended_group • us
10
Great stay, we enjoyed it a lot and beautiful views
Pros:

Staff was over the top awesome

Cons:

No complaints

2026-03-06 • via Nuitee
亭伊 • couple • tw
10
2026-03-01 • via Nuitee
M
Michel • couple • ca
10
2026-02-26 • via Nuitee