Park Plaza Gurgaon

Hotels
Park Plaza Hotels & Resorts
8.8 (991 reviews)
B-Block, Sushant Lok , Phase-1 ,Sector 43 , Gurgaon , in

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noise issues
Room maintenance

Categories

Cleanliness
8.3
Rooms are clean but mentioned some unmaintained aspects in reviews.
Service
9.3
Numerous compliments about the helpfulness and friendliness of the staff.
Location
9.3
Excellent location close to major attractions and business districts.
Room Quality
8.3
Spacious rooms noted, but some dated amenities mentioned.
Amenities
8.8
Variety of breakfast options and decent amenities, though some reports of discomfort.
Value for Money
8.8
Competitive pricing for the quality, though some guests hinted at discrepancies.
Food and Beverage
8.8
Breakfast is excellent with lots of options.
Overall Experience
8.8
Generally positive experiences with some caveats regarding noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:53

Property Description

Luxurious Accommodation
Indulge in comfort with air-conditioned rooms, 24-hour room service, and complimentary toiletries in every en suite bathroom.

Dining Delights
Savor a culinary journey with 5 dining options, from international cuisines at New Town Café to Indian kebabs at Great Kebab Factory, and sweet treats at New Town Pastry Shop.

Relaxation and Convenience
Enjoy a dip in the outdoor pool, unwind in the sauna, and make use of facilities like the fitness center, business center, and 24-hour front desk for a seamless stay experience.

Experience luxury and convenience at Park Plaza Gurgaon. Book now for an unforgettable stay!

Important information:

Please note that as per government directive, all guests (Foreign Nationals, NRIs, and Indian Nationals) must present a valid Photo ID & Address Proof at check-in (Passport with Visa, Driving License, Aadhaar with OTP verification, or Voter ID). Failure to do so may result in refusal of entry.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEL

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for Rs. 1,680 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 991 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 8.8
A
alok solo_traveller in
9
Fabulous central place great staff very comfortable
Pros:

Everything

Cons:

Nothing

2026-05-21 via Nuitee
C
Chandraprakash couple in
9
2026-05-08 via Nuitee
S
Shankar lal solo_traveller in
4
It use to be great property once upon a time. This time I was surprise to see the property and servi
Pros:

Average breakfast. Location-wise well placed

Cons:

Room size and hotel location

2026-05-07 via Nuitee
A
Anton solo_traveller me
10
Pros:

Exceptional service. Very helpful stuff. Will stay there again soon.

2026-04-27 via Nuitee
S
Sukumar solo_traveller in
7
Pros:

The taste is good, friendly staff

Cons:

Some more varieties could have been better

2026-04-24 via Nuitee
S
stefanofJ6924ML Business
10
Visit to delhi
Pros:

Really good experience the hotel staff was very polite

2026-04-23 via Tripadvisor
S
saritab375 Family
10
Nice stay
Pros:

I had a wonderful stay at Park Plaza Gurugram. Everything about the experience was smooth and comfortable. The highlight of my stay was definitely the front office staff—especially Tanisha. She was extremely helpful, attentive, and went above and beyond to make sure everything was perfect for us. Her warm attitude and willingness to assist really made a difference. Highly recommend this hotel for a pleasant and hassle-free stay!

2026-04-23 via Tripadvisor
W
Wander604153 Family
10
Was good
Pros:

We booked 3 rooms and all had a lovely time and all the staff are very friendly and helpful, rooms are very clean and tidy and comfortable . Thank you for the reception staff specifically Anjana and Tanisha.

2026-04-23 via Tripadvisor
K
krishnveersinghr Business
8
I had a wonderful experience staying at Park Plaza, and I would especially like to appreciate Tanisha for her exceptiona
Pros:

I had a wonderful experience staying at Park Plaza, and I would especially like to appreciate Tanisha for her exceptional service. She was incredibly courteous, attentive, and always ready to help with a warm smile. Her professionalism and dedication truly made my stay more comfortable and enjoyable.

It’s staff members like Tanisha who make a real difference and leave a lasting impression. Thank you for going above and beyond—I would definitely look forward to staying here again!

2026-04-22 via Tripadvisor
G
Global63107190333 Family
10
Stay experience
Pros:

We had a comfortable stay at Park plaza hotel Gurugram and also we got an early check in and late check out from Tanisha she was very polite and kind thanks Tanisha for made our stay comfortable!!

2026-04-22 via Tripadvisor
5
571tanujap Friends getaway
10
Best
Pros:

Tanisha ensured that all my requests were handled promptly and made me feel genuinely welcomed throughout my stay. It’s rare to come across such dedication and positivity, and she is undoubtedly a valuable asset to the hotel.
Thank you, Tanisha, for making my visit so comfortable and memorable. I look forward to returning again!

2026-04-22 via Tripadvisor
G
Guide25039063612 Family
10
Thanks to park plaza ♥️
Pros:

there and restaurant locati
I would like to mention name Ms . Tanisha from front deck who arranged and cake for us for our anniversary and accomeded us together on same floor even we requested for an early check in she gave us early check and late check out and well.

Thank you Tanisha if will get a chance in future to came Chandig

2026-04-22 via Tripadvisor
2
207himanshic Family
10
Highly Recommended - Special thanks to Ms. Tanisha"
Pros:

Our stay at Park plaza were very comfortable rooms were very need and clean food is also delicious!!!

I would like to mention a name Ms Tanisha who assist us very polite . Even help us to find a places for shopping she also help us with cup service .

2026-04-22 via Tripadvisor
N
Navdeep solo_traveller in
4
2026-04-14 via Nuitee
V
Vikas solo_traveller in
8
Pros:

Location and housekeeping staff

Cons:

Breakfast, bathroom amenities

2026-04-12 via Nuitee
S
Sachin couple in
9
2026-04-10 via Nuitee
K
Kingshuk couple in
9
Pros:

Room size

Cons:

Food - lunch

2026-04-10 via Nuitee
C
Chandana solo_traveller in
9
2026-04-08 via Nuitee
A
Anuj Kumar couple in
7
2026-04-07 via Nuitee
M
mahakk2026 Solo travel
10
Excellent
Pros:

Really enjoyed my stay—excellent service and very courteous staff. Thanks, Prabir and Anjana!

2026-04-05 via Tripadvisor