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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Packed lunches
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Currency exchange
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Valet parking
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Concierge service
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Special diet menus - on request
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Kid meals
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Snack bar
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Lockers
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Pool with view
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Wine/champagne
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Airport drop off
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Airport pick up
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Fruits
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Fence around pool
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Breakfast takeaway containers
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Indulge in comfort with air-conditioned rooms, 24-hour room service, and complimentary toiletries in every en suite bathroom.
Dining Delights
Savor a culinary journey with 5 dining options, from international cuisines at New Town Café to Indian kebabs at Great Kebab Factory, and sweet treats at New Town Pastry Shop.
Relaxation and Convenience
Enjoy a dip in the outdoor pool, unwind in the sauna, and make use of facilities like the fitness center, business center, and 24-hour front desk for a seamless stay experience.
Experience luxury and convenience at Park Plaza Gurgaon. Book now for an unforgettable stay!
Please note that as per government directive, all guests (Foreign Nationals, NRIs, and Indian Nationals) must present a valid Photo ID & Address Proof at check-in (Passport with Visa, Driving License, Aadhaar with OTP verification, or Voter ID). Failure to do so may result in refusal of entry.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 6 years old stay for free when using an existing bed.
People no matter the age stay for Rs. 1,680 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Very nice and pleasant stay. Thanks to the staff, wish to mention Anjana and Ankur specifically.
Loved the service! Nikhil did exceptionally well and provided us with everything needed on the floor with swift actions. Thankyou!
Experience was very good cleaning was very well done by Nikhil and virat
Has great experience during our stay for 2 weeks and Manish from House Keeping ensure to check with us daily for the feedback im theor services on our requirements.
Nice and comfortable stay. The staff was courteous. Special thanks to the helpdesk team Prabir, Tanisha and the housekeeping staff. Food is nice as well. The locality is convenient for both office and market.
The stay here is amazing. Excellent food and excellent experience. Prabir and Tanisha were very good at hosting. They were very polite as well
It was a nice staying experience. Excellent service by Nikhil Khanna. Very polite, responsive, and professional. He ensured all my requests were handled promptly and made my stay pleasant. Highly appreciated!
Overall Excellent services- Had an excellent stay here! The hotel is well-maintained, but the cleaning services deserve a special mention. GS- Nikhil Khanna did a phenomenal job keeping our room pristine and comfortable throughout our stay. His dedication to cleanliness and great guest service made a huge difference. Highly recommended
Really good stay at Park Plaza Sushant Lok, Gurugram. Clean rooms, tasty breakfast, and great service overall. Tanisha at the front desk deserves a special mention for being so polite and efficient every time I needed help. Will come back for sure.
My recent stay at Park Plaza Sushant Lok, Gurugram was very pleasant. The property is well maintained and the staff is professional. I would like to appreciate Tanisha for her warm hospitality and quick assistance during my stay. Looking forward to staying again.
Had a wonderful stay at Park Plaza Gurgaon. The rooms were clean, comfortable, and well maintained. A special shoutout to Tanisha and Anjana at the front desk for their warm welcome and quick assistance throughout our stay. They made check-in seamless and were always ready to help. Highly recommend this hotel for both business and leisure.
Very nice stay & staff was very nice
From PARVEEN KUMAR
Hospitality was very good. Prabir treated us very well.
It was a comfortable stay. Sockets were not working. Rooms need repairs. Overall it was value for money
Good experience, thanks Prabir for assisting us!
Loved everything about the property and service
Didn't like Food taste and felt overpriced
All staffs good but some such Prabir, Anjana, Sunil, Sonoo and Virat were very kind, generous, good hospitality, humble, very welcoming, good people, excellent all were superb here, wish to come due to the staffs kind approach.Thanks for all
All good………………….
Big and clean rooms
Good staff behaviours
Nice terrace
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