Mercure Nottingham Sherwood

Hotels
•
Mercure
7.6 (6518 reviews)
296 Mansfield Rd , Nottingham , GB

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Good location / convenient
Comfortable beds and generally clean rooms (some reviews)
Pool and steam room / good facilities
Some excellent breakfasts and restaurant service
Cons:
Rooms frequently described as very small
Cleanliness issues: dust, mold, dirty/stained carpets and shower deposits
Inconsistent breakfast availability / quality on some days
Room temperature and shower temperature control problems
Paid parking and occasional management/response lapses

Categories

Cleanliness
5.2
Multiple reviewers reported dust, dirty shower heads, deposits coming off fixtures, mold in the shower and old/stained carpets — cleanliness is a clear weakness.
Service
8.8
Staff are repeatedly described as friendly, helpful and professional; some management/response lapses were noted but overall service was a strong point.
Location
9
Several reviewers called the location convenient and accessible to places of interest — location is a definite positive.
Room Quality
6.3
Frequent comments about very small rooms and issues with temperature control and shower consistency — room size and some maintenance issues lowered this score.
Amenities
8
Pool, steam room and general hotel facilities were praised and parking was available (sometimes paid) — amenities are a solid plus.
Value for Money
7.9
Mixed impressions: good location and facilities add value, but paid parking, inconsistent breakfast and some cleanliness/room issues reduce perceived value.
Food and Beverage
8
Breakfast and restaurant staff were praised in multiple reviews, though there were notable incidents of poor breakfast replenishment and room-service app problems.
Overall Experience
7.6
Mixed stay: friendly staff, good location and amenities balanced against small rooms and cleanliness/maintenance problems — overall satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Modern Rooms with Amenities
The Mercure Nottingham Sherwood offers modern rooms equipped with flat-screen TVs, tea/coffee facilities, and private bathrooms with walk-in showers for a comfortable stay.

Health Club and Leisure Facilities
Guests can enjoy complimentary access to the Health Club, featuring fitness facilities, an indoor swimming pool, and a steam room, perfect for relaxation and staying active during the stay.

Dining and Entertainment Options
Indulge in a diverse menu at the Sherwood Restaurant & Bar, sip on international drinks at the hotel's bar with a pool table, and enjoy the convenience of 24-hour room service for a delightful dining experience.

Book your stay at Mercure Nottingham Sherwood for a perfect blend of comfort, leisure, and entertainment.

Important information:

Please note that bed preferences are available upon request only and cannot be guaranteed. This has to be confirmed by the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EMA

Location

Guest Reviews

7.6
Based on 6518 reviews
Cleanliness: 5.2
Service: 8.8
Location: 9
Room Quality: 6.3
Amenities: 8
Value for Money: 7.9
Food and Beverage: 8
Overall Experience: 7.6
M
Mariana • couple • gb
8
It's a beautiful hotel its just the room sizes
Cons:

The rooms are very!! small so bear that in mind it was my husband and me kept in stepping over each other as the room was very small.

2026-11-01 • via Nuitee
S
Stefan Goodhart • solo_traveller • gb
8
Pros:

Restaurant staff were friendly and professional. Room and bed were comfortable and clean.

Cons:

Online room service app caused some serious problems, allowing me to order food from a menu not offered at night. Particular problem was the ETA provided for food that was never on its way. I was called by the hotel manager offering a free sandwich which was nice, however by then it was early morning hours.

2026-10-31 • via Nuitee
T
Tunde • family_with_children • gb
4
Disappointing in many ways
Pros:

Not sure. The breakfast was alright initially. The location was accessible to most places.

Cons:

The suite was a little dusty and the facilities wasn't great. The shower head was dirty and deposits were coming off it when we first arrived in the room. When we informed the management about it, we were asked to go and use the shower facilities in another room with our young kids while they clean our bathroom (this was past 8 during breakfast period). The cleaners arrived 45 minutes later and cleaned the bathroom really well - the deposits were gone. But nobody bothered to ask us about it or even checked in on us since i informed them about the issue twice. I offered to pay to upgrade to a cleaner room but they informed me that our room was the best we could get. I wrote to the management formally about this and we haven't received any response. Breakfast was great the first and second day but the following day, mind you breakfast ends 10am. we got there at past 9am, the beans had become stuck and dried in the dish on the heating pad, there was only 7 or so burnt bacon left, and a couple of fried eggs. I am not sure what I was expecting but not this. The staffs were polite but just closed off (didn't seem approachable or welcoming). Very disappointing experience of our family holiday stay which i had been looking forward to. We also paid for parking.

2026-10-31 • via Nuitee
T
TMR • couple • gb
10
2026-10-31 • via Nuitee
M
Micayla • family_with_children • gb
8
2026-10-29 • via Nuitee
C
Christine • couple • gb
4
2026-10-29 • via Nuitee
V
Veronica • couple • gb
7
Pros:

Lovely and helpful staff

Cons:

Rooms were quite small

2026-10-29 • via Nuitee
C
Claire • couple • lu
4
2026-10-29 • via Nuitee
T
Tom • couple • gb
8
2026-10-28 • via Nuitee
P
Peter • couple • gb
8
Good
Pros:

Nice rooms, comfy beds. Good location for us.

Cons:

Can’t think of anything

2026-10-28 • via Nuitee
H
Helen • couple • gb
9
A good stopover stay
Pros:

Friendly, welcoming staff.
Nice pool and steam room.
Good food and service.

2026-10-27 • via Nuitee
M
Morgan • solo_traveller • gb
7
2026-10-27 • via Nuitee
J
Jason • couple • gb
10
2026-10-26 • via Nuitee
F
Felicity • solo_traveller • gb
9
Excellent stay as always.
Pros:

Comfortable and clean. I love staying here.

2026-10-26 • via Nuitee
R
Ross • couple • nz
7
A small room - but it had aircon!
Pros:

Some excellent staff!

Cons:

Nothing

2026-10-26 • via Nuitee
R
Rebecca • couple • gb
7
Good but requires improvement
Pros:

The friendliness of the staff

Cons:

The room was dirty especially the carpet which was stained

2026-10-25 • via Nuitee
B
Bill • couple • ie
8
Almost satisfied
Pros:

Convenient location, comfortable and clean.

Cons:

No parking and no complimentary validation from the hotel either

2026-10-25 • via Nuitee
L
Lene • extended_group • lu
4
Not recommendable.
Cons:

Heating didn’t work, loud - could hear the lift going up and down despite not being next door.
Very old and dirty carpets, breakfast was poor, service was mediocre, bathroom old and the cleanliness debatable - there was mold in the shower and on the tiles

2026-10-25 • via Nuitee
R
Richard • couple • gb
10
Pros:

Excellent breakfast
Good hotel facilities
Good car parking
Spacious

Cons:

Nothing

2026-10-25 • via Nuitee
I
Ian • couple • gb
7
Nice hotel, but rooms need a little improvement
Pros:

Location

Cons:

Was unable to get the room to an acceptable temperature, shower would not maintain a consistent temperature

2026-10-25 • via Nuitee