Marin Hotel

Hotels
•
Independent
8.2 (128 reviews)
46, Epimenidou Str., Heraklion, Crete, 712 02 , Heraklion , GR
30-28-10300018

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Facilities

Parasailing nearby
Lot hours - 24 hours
Offsite parking discounted rates available
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Conference space
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Rude service at times

Categories

Cleanliness
7.09
Reports of bathroom smells and basic cleanliness issues.
Service
8.56
Mixed experiences; some found staff rude, but others described them as friendly.
Location
9.6
Great location next to the harbor and easy access to transportation.
Room Quality
7.55
Rooms too small with poor lighting, but otherwise acceptable.
Amenities
8.08
Basic amenities provided; breakfast was found lacking by some.
Value for Money
8.04
Basic accommodations justified by location for short stays.
Food and Beverage
8.09
Breakfast quality was inconsistent; some reviews note it was poor.
Overall Experience
8.56
Overall a positive experience for those focused on location and ferry access.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:07

Property Description

Experience the perfect blend of comfort and convenience at Marin Hotel, located in the heart of Heraklion.

Exceptional Amenities
Indulge in a range of convenient features, including complimentary wireless internet, concierge services, and childcare options. Our guests enjoy 24-hour access to our front desk and can utilize our dry cleaning and laundry services for added convenience.

Dining with a View
Savor delicious meals at our GAZEBO bar/lounge, where you can enjoy ocean views alongside a delightful menu. Room service is also available for those quiet nights in, and don’t miss our daily buffet breakfast to kickstart your day.

Event Hosting Made Easy
With versatile event spaces spanning 807 square feet, Marin Hotel offers the perfect setting for meetings or gatherings. You can also take advantage of our limo/town car services for professional elegance during your event.

Don't wait—secure your reservation at Marin Hotel today for an unforgettable stay!

Important information:

  • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.2
Based on 128 reviews
Cleanliness: 7.09
Service: 8.56
Location: 9.6
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.04
Food and Beverage: 8.09
Overall Experience: 8.56
Z
Zohar • solo_traveller • il
6
Pros:

The view, the location and the nice man in the front desk

Cons:

The shower and pillows

2026-06-20 • via Nuitee
L
Leila • extended_group • us
9
2026-06-18 • via Nuitee
H
Hanna • couple • au
6
Ok for 1 night, but wouldn’t stay longer (or I would recommend to book somewhere else)
Pros:

The view from the balcony was beautiful

Cons:

Run down hotel… everything is so old, including the pillows and beds. There were actually gross. I showered with the flip flops on as the water wasn’t draining well and there was an old (anti slippery) mat in the shower.

Stellio was very nice and friendly from reception. He recommended us a nice restaurant for dinner.

We booked one more night in Heraklion before leaving Crete (old town) for less money and a brand new renovated apartment with even better view😊.

Unfortunately I wouldn’t stay there again and I wouldn’t recommend it to my friends.

2026-06-18 • via Nuitee
B
Bruno • extended_group • ch
9
Toller Aufenthalt in Heraklion
Pros:

perfekte Lage und gutes Preis-Leistungs-Verhältnis. Man ist mit ein paar Schritten im Zentrum von Heraklion. Mit dem Auto ist es einfach zu erreichen (Central Parking benutzen!) und das Frühstück ist im 6.Stock mit Blick auf den Hafen - top!

2026-06-18 • via Nuitee
E
Evelyne • solo_traveller • fr
8
Pros:

Le calme et l’emplacement de l’hôtel et de la chambre

Cons:

Facturer 2 euros l’eau mise à disposition dans le réfrigérateur pour une chambre facturée près de 150 euros la nuit. Pas top !

2026-06-17 • via Nuitee
P
Petra Krizsai • solo_traveller • hu
7
Pros:

I really liked that my room and the attached bathroom were large and much cleaner than on my previous stay. The breakfast was also very tasty and enjoyable.

Cons:

The room was on a lower floor, so street noise was sometimes noticeable, particularly from cars passing over a nearby manhole cover. Being directly opposite the elevator also made corridor noise more noticeable. I would have preferred a sea view, and the Wi-Fi connection was rather weak and frequently disconnected.

2026-06-17 • via Nuitee
E
Eydis • solo_traveller • fo
8
2026-06-17 • via Nuitee
A
An • couple • au
6
Needs a proper update and better reception staff.
Pros:

The room was spacious with a large balcony allowing views to the sea and the harbor. The location was close to most of the tourist sites in Heraklion and the bus station (if coming from Chania or going to Knossos Palace). Breakfast was decent and had options of hot and cold food. The sweets were very nice, and the breakfast staff were pleasant.

Cons:

The hotel is quite outdated and really in need of refurbishment. The bathroom felt tired and very dated, with a noticeable amount of mould. The mini‑fridge had an unpleasant smell, and no complimentary water was provided — instead, bottles were available for €1 each, which stood out given that most other places we stayed in Greece offered at least one bottle.

The reception experience was disappointing. The gentleman at the front desk was cold and unwelcoming, giving short answers and appearing as though he didn’t want to be there. When we asked about water, he told us to drink from the tap — despite another staff member previously advising us not to and allowing us to refill from the filtered water upstairs. When my partner asked for a city map, he practically tossed it over and when we forgot something in the luggage room and he had to re-open the door, he was clearly annoyed at even being asked. To be clear it was only one gentlemen staff, every else was pleasant.

Overall, the hotel needs significant updates, and the service we experienced did not help its impression.

2026-06-17 • via Nuitee
N
Nandini • solo_traveller • us
10
Calm and relaxed stay thanks to the staff
Pros:

Excellent location. Very helpful and friendly staff.

Cons:

Nothing

2026-06-16 • via Nuitee
E
Emerson • couple • ch
8
Wunderbar
Pros:

Tolle Aussicht 😍

Cons:

Nichts

2026-06-16 • via Nuitee
G
Gerd • solo_traveller • de
10
Pros:

All was good, a very nice stay and we got a big balcony

2026-06-15 • via Nuitee
C
Christiane • solo_traveller • fr
9
Un bon plan à Heraklion dans le centre ville
Pros:

Proximité du centre ville tour en étant très calme.
Buffet et la salle panoramique du petit déjeuner.
Très bon accueil du personnel.

Cons:

RAS

2026-06-13 • via Nuitee
G
Giuseppe • solo_traveller • it
7
Pros:

Buona posizione e staff accogliente

Cons:

Scadente colazione

2026-06-12 • via Nuitee
J
Jorge Marcelo • solo_traveller • ar
10
Pros:

Las vistas desde la habitación.

2026-06-11 • via Nuitee
M
Margaret • solo_traveller • gb
8
2026-06-11 • via Nuitee
M
Margaret • solo_traveller • gb
8
Pros:

The staff really freindly and helpful..and the location

Cons:

Hotel is a bit tired but comfortable

2026-06-09 • via Nuitee
L
Lauren • solo_traveller • gb
8
Great location and lovely staff
Pros:

Location and staff

Cons:

No table on balcony , had to ask for it, air con broke during the night

2026-06-09 • via Nuitee
M
Maria Athana • solo_traveller • br
8
Pros:

Da localização

Cons:

Nada

2026-06-07 • via Nuitee
M
Martine • couple • fr
10
Excellent
Pros:

Tout est Parfait , l emplacement la propreté l’accueil du personnel 👍👍👍

2026-06-05 • via Nuitee
L
LINGOIS • solo_traveller • fr
9
Parfait pour profiter de la villle d’Heraklion
Pros:

L’emplacement, la qualité de l’accueil , le service du petit déjeuner au dernier étage

Cons:

Rien

2026-06-04 • via Nuitee