Le Chiavi Di San Francesco Hotel Residence

Hotels
Via G. Tartaglia 18/22 , Trapani , it

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Central/optimal location
Lift available
Cons:
Weak Wi‑Fi
Absent or disrespectful/noisy staff
Dirty bathroom and broken shower
Old/uncomfortable mattresses; broken windows/TV/AC
Kitchen missing essential utensils
Parking impossible / inadequate
Hotel seems below advertised star rating

Categories

Cleanliness
1
Multiple reviews mention a dirty bathroom and shower issues ("Il bagno era sporco", "fairly clean except for shower"); overall cleanliness is below acceptable.
Service
1
Several reports of absent or disrespectful staff (noise from staff early morning; no staff present during stay; difficulty accessing the hotel) indicating poor service and availability.
Location
1
Consistently praised as centrally located ("Óptima localização", "location in the center of Trapani", "Lokalita super"); location is a strong positive for guests.
Room Quality
1
Multiple negative comments about old/uncomfortable mattresses, broken windows/shutters, non-working TV, leaking air conditioner, shabby accommodation and need for updates.
Amenities
1
Complaints about weak Wi‑Fi, missing kitchen items (very few plates/glasses/pots), broken shower doors and parking being impossible; amenities are lacking or faulty.
Value for Money
1
Guests state the hotel does not match its advertised star level ("definitely not a 4 star hotel, more like 2 star"), indicating poor value for price.
Food and Beverage
1
Standard quality for this hotel tier
Overall Experience
1
Overall impression is negative (headlines like "Deludente", reports of 'ghost hotel' with no staff, noise and multiple facility issues) leading to an unfavorable overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-30 06:49

Property Description

Central Location
Located just 200 meters from the heart of Trapani, Hotel Residence Le Chiavi Di San Francesco provides easy access to all the attractions and amenities the city has to offer.

Modern Amenities
Enjoy the convenience of a lift, airport transfers, and car rental service, making your stay seamless and stress-free.

Comfortable Accommodation
Each unit at the aparthotel is well-equipped with modern facilities like free WiFi, air conditioning, and a private bathroom, ensuring a comfortable and relaxing stay.

To experience the perfect blend of convenience and comfort in Trapani, book your stay at Hotel Residence Le Chiavi Di San Francesco today.

Important information:

The hotel is in a Restricted Traffic Area. If you plan to arrive by car, please contact the hotel to obtain more information.

If you plan to arrive during a holiday or on a weekend, please notify the hotel with your expected time of arrival.

The reception is open Monday-Saturday from 08:30 until 12:30 and from 16:00 until 19:30. On Sunday the reception is open from 8:30 until 13:00.

A surcharge of 20 euro applies for arrivals after 21:00. All requests for late arrival are subject to confirmation by the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 0.70 per hour.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 17 years old stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
V
Valentina • couple • it
9
Una sorpresa nel centro di Trapani!
Pros:

La struttura gode di una posizione ottimale sia per godervi il centro di Trapani sia per utilizzare i mezzi pubblici per eventuali trasferimenti sia verso le isole sia verso San Vito Lo Capo (tutti passanti dal porto a pochi minuti a piedi dalla struttura). Staff molto gentile e disponibile! Ottimo rapporto qualità prezzo per la struttura. La stanza Favignana D davvero grande e confortevole! Piccola info aggiuntiva, è un’ex casa vescovile, una scoperta bellissima!

Cons:

Il bagno un po’ datato, ma funzionale.

2026-07-23 • via Nuitee
X
Xin • couple • it
10
2026-07-21 • via Nuitee
M
Martina • family_with_children • it
5
Si salva solo la posizione
Pros:

Posizione centrale, appartamento grande e buone le pulizie

Cons:

Struttura datata. Camera vecchia, testata del letto staccata e rotta. La doccia aveva il doccino rotto. Tutti i lavandini sono incrostati. Infissi molto vecchi. Avrebbe bisogno di una bella ristrutturazione

2026-07-18 • via Nuitee
Y
Yukhta • family_with_children • de
10
Чудове місце з неймовірною атмосферою, куди хочеться повернутися знову!
Pros:

Надзвичайно затишний готель із чудовим розташуванням! Дуже привітний та гостинний персонал, який завжди готовий допомогти. Номери чисті, комфортні та стильні, а атмосфера дозволяє по-справжньому розслабитися. Також дуже сподобалося розташування — усе поруч. Все було чудово, жодних зауважень немає.

2026-07-16 • via Nuitee
M
Maciej • solo_traveller • pl
8
Cons:

Very low water pressure

2026-07-14 • via Nuitee
A
Angelo • couple • it
6
2026-07-13 • via Nuitee
L
La Ory • solo_traveller • it
8
Consigliato
Pros:

A due passi del centro e dal porto ottima posizione

Cons:

Non c e possibilità di fare asciugare panni bagnati all aria aperta al sole ( nel monolocale che abbiamo affittato noi)
Sicuramente se facessero più manutenzione sarebbe più bello

2026-07-11 • via Nuitee
M
marco • solo_traveller • it
7
2026-07-11 • via Nuitee
L
Lanticina • extended_group • it
10
2026-07-09 • via Nuitee
T
T. • solo_traveller • it
3
Pros:

La posizione è ottima
La pulizia più che siddisfacente

Cons:

La struttura è molto vecchia
La nostra camera aveva tutta la rubinetteria del bagno malfunzionante
Il bidet era inutilizzabile
Il materasso molto molto scadente

2026-07-09 • via Nuitee
E
Emily • couple • it
10
Pros:

Personale gentilissimo e molto disponibile. Posizione della struttura ottima, anche per chi vuole girare di più!!! Il monolocale ha tutto ciò che serve per avere un’ottima permanenza. Consiglio!!!

2026-07-07 • via Nuitee
M
Marco • couple • it
7
Pros:

Posizione interessante

Cons:

Igiene non delle migliori

2026-07-06 • via Nuitee
P
PAOLO • couple • it
8
Pros:

Buona posizione per chi vuole visitare Trapani a piedi.
Alloggio ampio e attrezzato di tutto.
Staff gentile e disponibile, pronto a soddisfare ogni esigenza.

Cons:

Migliorabili i servizi igienici, sanitari un pò datati.
Colazione non inclusa, grazie allo staff, però, siamo riusciti a prendere il caffe ogni qualvolta ne avessimo desiderio.
Difficoltà di parcheggio.

2026-07-04 • via Nuitee
Χριστίνα • solo_traveller • gr
8
2026-07-02 • via Nuitee
F
Francesco • solo_traveller • it
10
Ottima casa puoi raggiungere tutto a piedi, lo staff è molto gentile e siamo stati molto bene qui
Pros:

Posizione top

Cons:

Con piccoli dettagli da rivedere un po’ il bagno

2026-07-01 • via Nuitee
D
Dawid • solo_traveller • pl
9
Pros:

Stosunek jakości do ceny idealny - bardzo dobra lokalizacja, spore mieszkanie, wszystko czego potrzeba w nim było

Cons:

Lata świetności obiekt ma już za sobą, ale wciąż jest okej.

2026-07-01 • via Nuitee
M
mattias • couple • it
6
2026-06-30 • via Nuitee
S
Santi • extended_group • it
9
2026-06-28 • via Nuitee
R
Robert • couple • fr
1
2026-06-27 • via Nuitee
M
Mamma cello • couple • it
1
Struttura non idonea per le nostre aspettative
Pros:

Buona la posizione

Cons:

Acqua non potabile
Rubinetti arrugginiti
Water incrostato
Affacci su un palazzo ridotto in macerie

2026-06-24 • via Nuitee