Malmaison Oxford

Hotels
Frasers Hospitality
8.6 (5183 reviews)
3, Oxford Castle, New Road , Oxford , gb

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Unique hotel experience
Great location
Cons:
Heating issues
Food quality inconsistencies
Room comfort

Categories

Cleanliness
8.23
Some reviews mentioned issues with room heating and general wear in certain rooms.
Service
9.2
Staff were consistently noted as friendly and helpful throughout multiple reviews.
Location
9.24
Multiple reviews highlighted the excellent and unique location of the hotel.
Room Quality
8.19
Several guests mentioned issues with room comfort and heating.
Amenities
8.72
The hotel offers various amenities, though some mentioned limitations on entertainment options.
Value for Money
8.68
Guests felt that while the hotel is pricey, the experience is generally worth it.
Food and Beverage
7.73
Food quality, especially during special occasions, was mentioned as lacking.
Overall Experience
8.8
Overall, guests enjoyed their stay and appreciated the unique aspects of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:58

Property Description

Luxurious Boutique Hotel in Historic Oxford

Stylish Accommodation: Indulge in the unique luxury of our converted Victorian prison rooms featuring power showers, mood lighting, and satellite TV.

Gastronomic Delights: Experience the divine brasserie and 2 bars offering a culinary journey within the fabulous original architecture of Malmaison Oxford.

Convenient Amenities: Enjoy free Wi-Fi throughout the property, full cooked or continental breakfast options, and the availability of wired internet in your room for a seamless stay.

Book now to experience a captivating blend of history and luxury at Malmaison Oxford!

Important information:

When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.

The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our seasonal menu and a side dish. Supplements apply to certain items. Inclusions only apply for adults.

Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel:

0-4 years old – Breakfast Complimentary/
5- 11 years old – Breakfast charged at 50% full price/
12 and over breakfast charged at full adult price.
Kids Dinner Menu also available.

Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (£30 per night) directly with the hotel.

From 29 October 2025, a £5 daily congestion charge will apply to cars driving through central Oxford – please check if you need a permit.

There is a limit of 30 onsite parking spaces at the hotel which must be booked in advance by contacting the hotel to the contact number provided on the confirmation after booking. The charge is GBP 34 for an overnight stay from 15:00 until 12:00 the next day. Spaces are subject to availability and must be booked prior to your stay in order to guarantee a reserved space. You will be asked to leave your keys with our reception team upon arrival. Please contact the hotel for further details. Valet parking is also available.

When traveling with a dog, please note that an extra charge of £25 for 1 dog or £40 for maximum 2 dogs, per night applies . Dogs are allowed in designated guest rooms-please notify the hotel in advance.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for £45 per person per night when using an existing bed.
    Children up to and including 11 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 34 per day.

Location

Guest Reviews

8.6
Based on 5183 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 7.73
Overall Experience: 8.8
O
Odin couple gb
8
2026-06-13 via Nuitee
L
Liu couple sg
9
2026-06-12 via Nuitee
K
karen couple gb
10
Excellent stay
Pros:

Lovely location and quirky hotel, the history of the jail was fascinating

Cons:

Some building work was being undertaken so lifts were out of order but did not spoil the stay

2026-06-12 via Nuitee
A
April solo_traveller gi
10
2026-06-11 via Nuitee
K
Kai solo_traveller gb
10
2026-06-11 via Nuitee
M
Michael couple gb
10
2026-06-11 via Nuitee
P
Peter couple au
10
Location great, staff great, especially manager Eve, food excellent and facilities were excellent
2026-06-10 via Nuitee
Y
YU-PING couple tw
9
Pros:

Reception staff Jonny is very friendly and professional in keeping our car safe and providing helpful information. Thank you

2026-06-10 via Nuitee
S
Sharon solo_traveller gb
10
Pros:

Attentiveness of staff, very helpfull and polite, clean, good food,

Cons:

Nothing. Enjoyed everything no complaints

2026-06-09 via Nuitee
H
Harris couple gb
10
Perfect
Pros:

Our visit was a special occasion following a proposal. The staff went above and beyond to make our stay perfect, decorating our room with rose petals and providing complimentary champagne, which they didn’t have to do but kindly did.
The room was clean and well stocked with water, tea, and coffee. All the staff we spoke to, from the receptionists to the valet, were professional, polite, and helpful.
I cannot recommend this hotel highly enough and definitely won’t stay anywhere else!
Thank you again to everyone for making our stay perfect.

2026-06-09 via Nuitee
V
Victoria couple gb
10
2026-06-08 via Nuitee
A
Anthea couple gb
9
Thank you. Felt like an experience to stay there. Staff were amazing.
Pros:

Really interesting building. Lots of history and character. Decoration/conversion to hotel rooms done very well. Staff were knowledgeable and excellent.

Cons:

Nothing

2026-06-08 via Nuitee
E
Emma couple gb
10
Perfect stay for couples - interesting decor
Pros:

The property is located in the heart of the city was a perfect location

Cons:

Nothing was a very interesting place to stay

2026-06-08 via Nuitee
N
Neil couple au
10
Great fun
Pros:

Stay was excellent . I’ll be back

2026-06-08 via Nuitee
C
Chloe couple gb
7
2026-06-08 via Nuitee
A
Alexander couple ca
10
2026-06-07 via Nuitee
S
Stephen couple gb
7
2026-06-07 via Nuitee
A
Anders solo_traveller se
9
2026-06-07 via Nuitee
M
martina solo_traveller gb
10
Pros:

The staff
Food adrian from the reasturant was excellent

2026-06-07 via Nuitee
D
D.B. solo_traveller ch
10
2026-06-07 via Nuitee