Royal Garden Apartments New Town

Hotels
Independent
9.4 (75 reviews)
2 Queen Street, York Buildings, Edinburgh, Scotland, EH21HY , Edinburgh , GB

Facilities

Free WiFi
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Smoke-free property
Housekeeping on request

Review Highlights

Pros:
Excellent central location
Spacious, well-renovated apartments
Clean and tidy rooms
Helpful / friendly staff (when available)
Well-equipped kitchens and complimentary tea/coffee
Bag storage and convenient check-in/out
Cons:
Confusing / inconsistent heating/thermostat across rooms
Staff not always on site / delayed response times
Some noise (tram) and occasional thin walls
Windows in some studios non-opening; limited wardrobe space
Late standard check-in time (16:00) / early check-in fees
Bathroom design (no full shower screen) can cause splashing

Categories

Cleanliness
9.8
Multiple guests explicitly described rooms as clean, tidy and recently renovated; overall cleanliness highly positive.
Service
9.1
Staff described as very nice and helpful by several guests, but some reports of staff not being on site during daytime hours and delayed responses when heating problems occurred.
Location
10
Repeatedly praised as central, quiet (despite central location), and convenient to shops, restaurants and transport; many guests called the location perfect.
Room Quality
8.8
Rooms described as spacious and well renovated, but several guests experienced problematic heating controls, non-opening windows in some studios and limited wardrobe storage.
Amenities
9.3
Good in-room facilities noted (well-equipped kitchen, tea/coffee, bag storage), though thermostat/heating interface mismatches and lack of wardrobe in some studios were downsides.
Value for Money
9.4
Guests frequently recommended the property and found the apartment sizes and renovations good for groups; early check-in fees were a minor negative for some.
Food and Beverage
9.2
Little on-site F&B noted; guests recommended a nearby restaurant and appreciated complimentary tea/coffee, with only small comments about minor breakfast condiments.
Overall Experience
9.6
Overall very positive — many would stay again; main recurring issues were heating/thermostat confusion, occasional noise and limited on-site staff hours.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-13 19:46

Property Description

Experience the charm of Edinburgh at Sonder Royal Garden, your perfect home away from home in the heart of the city.

Spacious Accommodations
Relax in one of our 19 uniquely furnished guestrooms, each featuring fully-equipped kitchens complete with refrigerators and ovens, allowing you to feel right at home during your stay.

Exceptional Amenities
Enjoy complimentary wireless internet access, luggage storage, and concierge services to enhance your travel experience. Our dedicated staff ensures your every need is met while you unwind in comfort.

Prime Location
Discover the vibrant surroundings with key attractions like the Scottish National Portrait Gallery and St. Andrew Square just a stone's throw away. Whether you're in the mood for shopping, dining, or exploring history, everything is within easy reach.

Don't miss out on the opportunity to experience Edinburgh from the comfort of Sonder Royal Garden – book your stay today!

Important information:

  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • The property is professionally cleaned.
  • Guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

9.4
Based on 75 reviews
Cleanliness: 9.8
Service: 9.1
Location: 10
Room Quality: 8.8
Amenities: 9.3
Value for Money: 9.4
Food and Beverage: 9.2
Overall Experience: 9.6
H
Helen couple gb
7
A very spacious clean apartment but some minor things for improvement.
Pros:

Spacious property dishwasher a bonus. Easy check in and out. Liked the coded door system. All very clean. Good location for some galleries but a fair walk to the old town.

Cons:

Sofa very tired and not comfortable. Road noise to front constant as it’s a very busy road. Be aware and book the garden view apartments. Bathroom mirror hard to use to do make up or put lenses in due to deep recess. No voile curtain in bedroom so people could look in from busy road. Lighting in bedroom also very dim. No easy plug socket near bedside table for phone charger. No fan for hotter weather. Feels like it lacks modern tech and general female design needs.

2026-07-04 via Nuitee
Y
Yasmin solo_traveller ae
9
2026-07-04 via Nuitee
V
Viliana solo_traveller ro
10
Pros:

Great location, we needed to be close to the bus station for our trips. The apartment was super clean and comfy, with everything one might need. Lovely view of the gardens.

Cons:

-

2026-07-04 via Nuitee
G
Gregory couple au
8
2026-07-03 via Nuitee
A
Abdulaziz couple sa
8
2026-07-03 via Nuitee
L
Lori couple us
10
Great location!
2026-07-02 via Nuitee
L
Lulu extended_group sa
10
Pros:

نظيف ومكانه مممناز

2026-07-02 via Nuitee
C
corinne family_with_children us
8
2026-07-02 via Nuitee
A
Andrea couple se
7
Bra läge stl och hade allt man behöver i ett självhushåll.
Pros:

Bra läge

Cons:

Badkaret var inte rent och hårda sängar.

2026-07-01 via Nuitee
M
MAYUMI extended_group jp
8
最高。又泊まりたい
Pros:

リビングはゆっくり大きなテレビが見れて最高!
全てが、綺麗で、お部屋も2ベッドルーム
食洗機、ランドリー、冷蔵庫と全てそろっている。特にランドリーは助かりました

Cons:

お部屋の温度調整の方法がわからず、1日目は寒い思いをしました。
ホテルキーが全て、携帯からで、娘が居たので出来ましたが、年配には難しい

2026-07-01 via Nuitee
I
IBRAHEM family_with_children qa
9
Wonderful stay
Pros:

Clean apartment, nice location, everything was perfect.

2026-06-30 via Nuitee
A
Altan solo_traveller tr
9
2026-06-29 via Nuitee
F
Florine solo_traveller ch
10
Pros:

Sehr freundliche Receptionistin die alle erklärt und super Tips gegeben hat!
Sehr gute Location.

2026-06-29 via Nuitee
J
Jerusha couple us
9
2026-06-28 via Nuitee
D
Debra couple au
10
Perfect apartment in great location.
Pros:

Front office staff were exceptional. Great location and apartments were spacious and beautifully appointed. Views of the gardens and out to the ocean were so special. Access to the lovely gardens was an unexpected treat. Also a lift!!!

Cons:

Nothing really.

2026-06-28 via Nuitee
D
DAVINA solo_traveller gb
8
2026-06-27 via Nuitee
M
Mohanmeet solo_traveller in
6
Overpriced and underwhelming
Pros:

The location, very near to the train station, was ideal.

Cons:

Stayed for three nights. The pricing for the third was triple that of the first. Definitely felt shortchanged. The passages to the room were claustrophobic and the bars on the doors made it seem like a prison. The bedroom carpet could have been cleaner. The sitting room was decorated very sparsely.

2026-06-27 via Nuitee
S
Sevin couple de
10
It was fantastic apartment, with everything you need. Super clean and super centeral , highly recommended to anyone
Pros:

Literally everything

Cons:

Nothing

2026-06-26 via Nuitee
H
Helmfried solo_traveller at
10
2026-06-26 via Nuitee
D
Diana couple es
10
2026-06-26 via Nuitee