NH Collection México City Centro Histórico

Hotels
8.6 (1766 reviews)
Palma, 42 Centro , Mexico City , mx

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Delicious breakfast
Cons:
Dirty pillows
Limited food options
Room comfort issues
Reception staff inconsistencies

Categories

Cleanliness
8.39
Some reviews mention cleanliness positively but there is one review about dirty pillows.
Service
9.16
Friendly staff mentioned in multiple reviews but a few complaints about reception service.
Location
9.4
Excellent location mentioned in many reviews, central and convenient.
Room Quality
7.85
Concerns about uncomfortable room conditions and limited space.
Amenities
8.88
Amenities generally rated well with specific praises for breakfast.
Value for Money
8.34
Mixed comments on value considering some issues in room quality.
Food and Beverage
7.89
Limited menu options and mixed reviews on food quality.
Overall Experience
8.86
Overall positive experience despite some mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:03

Property Description

Luxury and Convenience at NH Collection Mexico City Centro Histórico

Exquisite Dining and Wellness Facilities: Indulge in culinary delights at the hotel's restaurant, stay active at the fitness centre, or unwind with a drink at the bar and shared lounge.

Comfortable Rooms with Modern Amenities: Enjoy a restful stay in guest rooms featuring air conditioning, flat-screen TV, coffee machine, and a sleek private bathroom for your comfort.

Prime Location and Nearby Attractions: Explore the city's iconic landmarks such as Zocalo Square and Metropolitan Cathedral, with the convenience of the airport just 8 km away.

Book now for an unforgettable experience at NH Collection Mexico City Centro Histórico.

Important information:

Upon check-in photo identification and credit card is required for incidental charges. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. The information provided in the selected currency is for information purposes only. Charges will always be charged in the local currency. Please note that dogs and cats are allowed upon request and subject to approval. The maximum weight is 25kg. A charge of 630 MXN per pet, per night will be applied (max of 2 pets per room). Guide dogs stay free of charge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Guest Reviews

8.6
Based on 1766 reviews
Cleanliness: 8.39
Service: 9.16
Location: 9.4
Room Quality: 7.85
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 8.86
O
Ophelie couple fr
6
Passable
Pros:

Lit confortable

Cons:

Hotel situé dans le centre historique, quartier très bruyant et pouvant être difficile d’accès en voiture
Chambre plutot confortable mais impossibilité d’aerer la piece. Odeur de la chambre non agréable.
Climatisation obligatoire car on ne peut pas aérer, faisant énormément de bruit (plus de bruit qu’un climatiseur classique)

2026-07-25 via Nuitee
J
Juan Francisco solo_traveller co
9
2026-07-24 via Nuitee
J
Judith couple at
9
2026-07-24 via Nuitee
E
Erwin solo_traveller mx
1
No quieren facturar
Pros:

Una semana para favturar sigo esperando la segunda fabtura y nada.

Cons:

La comida fria en el restaurante y sigo esperando la factura.

2026-07-23 via Nuitee
M
Martin couple us
10
There’s nothing
Pros:

I was so happy because everything was close where I wanna go. Thank you.

Cons:

There’s nothing I could say about this place. It’s wonderful.

2026-07-22 via Nuitee
A
Alicia solo_traveller ar
8
2026-07-21 via Nuitee
C
Calin solo_traveller ro
9
2026-07-21 via Nuitee
R
Raymond couple gb
7
Not bad but could’ve been better!
Pros:

The staff were pleasant and helpful and the barman was a Gentleman. The lift was quick and our room was close to said lift. The shower was pretty decent and I liked the fact the room was free of carpets.

Cons:

The net and heavy curtains were filthy and definitely needed a good wash (dust was coming from them). The laminate floor was lifting in places and the room generally could have done with a bit of a tidy up. The location was too central, our stay was during the World Cup and we arrived on a Friday evening and it was almost impossible to get to the hotel in a taxi. When venturing out in the evening it was hard to get anywhere due to the sheer volume of people, we should have stayed further out!

2026-07-20 via Nuitee
R
rolf extended_group ch
8
Pros:

very good location, nice breakfast, ok gym

Cons:

—-

2026-07-20 via Nuitee
K
Kajan family_with_children gb
8
2026-07-18 via Nuitee
S
Silvia Teresa family_with_children es
8
Pros:

Ubicación excelente.
Cama muy cómoda.

Cons:

El ambientador que hay tanto en el lobby como en la zona del restaurante es muy desagradable.

2026-07-17 via Nuitee
A
Andrea solo_traveller it
9
2026-07-15 via Nuitee
L
Lee solo_traveller gb
9
Very nice hotel, good value, with great, friendly staff
Pros:

Staff at check in were lovely, very friendly & helpful
Breakfast was good, with a nice mix of breakfast options
Room was very clean, comfortable & the bathroom was very nice. Felt I got really good value with the price paid overall.
Location is great - 5 minute walk from the historic centre, pretty much right in the middle of the city

Cons:

Nothing major
Not the hotel's fault, but there was always traffic outside, so taxis took a while to get through it & arrive
Very minor issue though & it wouldnt put me off staying again if visiting Mexico City

2026-07-14 via Nuitee
H
hongyang solo_traveller mx
1
2026-07-13 via Nuitee
G
Ghazal family_with_children pt
9
2026-07-13 via Nuitee
R
Rojas couple us
10
Excelente
Pros:

Servicio y limpieza

Cons:

Todo bien

2026-07-11 via Nuitee
E
Emrah extended_group ch
8
2026-07-10 via Nuitee
M
mark couple gb
7
Good hotel for a couple of nights
Pros:

Good location, friendly helpful staff.

2026-07-07 via Nuitee
P
Paolo solo_traveller it
9
Cons:

Non vi era una finestra apribile

2026-07-03 via Nuitee
J
Jennifer family_with_children gt
9
2026-07-03 via Nuitee