Bristol Marriott Royal Hotel

Hotels
•
Marriott Hotels & Resorts
8.7 (8620 reviews)
College Green , Bristol , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Overpriced
Noise disturbances

Categories

Cleanliness
8.04
Issues with cleanliness noted such as stains on ceiling and dirty windows.
Service
9.31
Staff were described as friendly and willing to help.
Location
9.55
Great location mentioned multiple times in reviews.
Room Quality
8
Issues with comfort and noise were highlighted.
Amenities
8.93
Amenities were generally good but missing some basic items.
Value for Money
7.99
Several reviewers mentioned the hotel was overpriced for the quality.
Food and Beverage
8.54
Breakfast was described positively, but some issues with service.
Overall Experience
9.21
Mixed feelings but overall positive with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:30

Property Description

Victorian Charm and Prime Location
Experience the elegance of the Bristol Marriott Royal Hotel, ideally situated next to Bristol Cathedral and the picturesque waterfront.

Luxurious Rooms with Stunning Views
Indulge in rooms offering breathtaking vistas of the river, College Green, or Bristol Cathedral. Enjoy modern amenities like satellite TV and tea/coffee facilities for a comfortable stay.

Culinary Delights and Relaxation
Savor delectable meals at Miller & Carter restaurant, featuring premium steaks and seafood. Unwind with cocktails and drinks at the Bar after a day of sightseeing.

Immerse yourself in Bristol's vibrant arts scene and explore nearby museums and galleries, just a short stroll away. Book now to elevate your stay at Bristol Marriott Royal Hotel.

Important information:

Parking is available for GBP 17 per 24 hours, and GBP 7 for up to 2 hours.

Please note that a valid credit card corresponding to the name on the booking is required at check-in.

Please note that bookings for 3-4 guests in a room will be charged for the extra breakfasts at the hotel, as multiple occupancy bookings only include up to two breakfasts.

Please note that one dog will incur an additional cleaning charge of GBP 30, two dogs will incur a charge of GBP 50, and for stays of more than 7 days, an additional fee of GBP 50 per week applies.

Please note that a maximum of 2 dogs is allowed per room.

Please note, no dogs are allowed in food and beverage outlets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRS

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 17 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £0 per person per night when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 2 years old to 12 years old stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 8620 reviews
Cleanliness: 8.04
Service: 9.31
Location: 9.55
Room Quality: 8
Amenities: 8.93
Value for Money: 7.99
Food and Beverage: 8.54
Overall Experience: 9.21
K
Kathryn • family_with_children • gb
9
2026-06-13 • via Nuitee
C
Caroline • couple • gb
3
Like a sauna
Pros:

Good location

Cons:

Air con not working and windows didn’t open. Room was like a sauna. Asked to be moved but they were full. Waited until 11pm to be told there was nothing they could do. If they had told me earlier I would have found a different hotel

2026-06-13 • via Nuitee
D
Duygu • solo_traveller • tr
9
2026-06-13 • via Nuitee
E
Emma • couple • gb
10
Pros:

Comfortable hotel right in the centre of Bristol

2026-06-13 • via Nuitee
K
Karen • solo_traveller • gb
8
Pros:

Excellent location for meeting I was attending.
Smart entrance.
Comfortable and quiet room.

Cons:

Mould in shower.

2026-06-13 • via Nuitee
R
Raquel • family_with_children • gb
8
2026-06-13 • via Nuitee
B
Barry • couple • gb
9
A very good hotel in a wonderful building, also a great location.
Pros:

The room was of a good size and very comfortable. Breakfast was good quality and well cooked.

Cons:

Unfortunately the air conditioning had failed, but the staff tried their best to make amends.

2026-06-12 • via Nuitee
A
Ally • couple • gb
8
2026-06-11 • via Nuitee
S
Samantha • solo_traveller • gb
10
2026-06-11 • via Nuitee
M
Małgorzata • family_with_children • pl
9
Pros:

Doskonała lokalizacja, piękne wnętrza i wygodne łóżka.

2026-06-11 • via Nuitee
G
Gillian • couple • gb
6
Comfortable hotel, great location but they need to improve on breakfast and housekeeping
Pros:

The hotel is in a beautiful building and situated in a great location. Our Superior King room was bright and spacious and very comfortable. There is an underground car park located next to the hotel, for a charge, which makes it very convenient. The staff generally were very pleasant. We ate the second night in the Miller & Carter restaurant, in the hotel, and were very pleasantly surprised by the quality of the food and the good service.

Cons:

We only stayed for 2 nights, but on returning to our room on the second afternoon at 3:45, it had not been cleaned. I phoned down to At Your Service 6 times, not getting a response and my husband also tried on an outside line. Eventually at 4:20 I got a response, the lady was apologetic and said someone will be up immediately. The cleaner didn't arrive until 5:30 and when I asked why it hadn't been cleaned, she said that she had been very busy! We thought this was very poor, but in relaying our complaint at checkout, they waived our 2 day parking charge, which was appreciated. We were very disappointed with the breakfast, as expected more from a Marriott Hotel. It was all self-service, but by the time the eggs were brought out, they were cold. My husband loves to have Eggs Royale as a luxury, which was on the In-Room Menu, but not available in their restaurant! The bacon was not very appetising as it was fatty and not crispy -as most hotels serve it now. My final disappointment was when I asked for a cappuccino at breakfast, as did not enjoy their filter coffee, and was told I could have one, but there would be a charge! Even at small boutique hotels and B & B's , I've been offered a choice of coffee in the morning!

2026-06-11 • via Nuitee
T
Toby • couple • gb
1
Still waiting for a refund!
Pros:

We didn’t stay as Aircon wasn’t working

2026-06-10 • via Nuitee
M
McMeiken • couple • gb
8
Good for short break in Bristol
Pros:

Convenient location, quiet area and room, attentive helpful staff. Good breakfast.

2026-06-10 • via Nuitee
M
Matt • solo_traveller • gb
9
2026-06-10 • via Nuitee
L
Lara • couple • gb
4
2026-06-10 • via Nuitee
P
Pascale • couple • ch
9
2026-06-09 • via Nuitee
L
Lynda • couple • gb
8
Staff very helpful
Pros:

Comfortable room

Cons:

More varied lunch choices

2026-06-09 • via Nuitee
L
Louanne • extended_group • gb
10
2026-06-08 • via Nuitee
A
Ali • couple • gb
3
2026-06-08 • via Nuitee
R
Ray • solo_traveller • gb
4
Very disappointing
Pros:

Ideal location

Cons:

NO AIR CONDITIONING WORKING IN ROOM. THE windows let only little air into room and even with a noisy fan blowing all night it was too stuffy to sleep.

2026-06-08 • via Nuitee