Bristol Marriott Royal Hotel

Hotels
Marriott Hotels & Resorts
8.7 (8989 reviews)
College Green , Bristol , gb

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Overpriced
Noise disturbances

Categories

Cleanliness
8.04
Issues with cleanliness noted such as stains on ceiling and dirty windows.
Service
9.31
Staff were described as friendly and willing to help.
Location
9.55
Great location mentioned multiple times in reviews.
Room Quality
8
Issues with comfort and noise were highlighted.
Amenities
8.93
Amenities were generally good but missing some basic items.
Value for Money
7.99
Several reviewers mentioned the hotel was overpriced for the quality.
Food and Beverage
8.54
Breakfast was described positively, but some issues with service.
Overall Experience
9.21
Mixed feelings but overall positive with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:30

Property Description

Victorian Charm and Prime Location
Experience the elegance of the Bristol Marriott Royal Hotel, ideally situated next to Bristol Cathedral and the picturesque waterfront.

Luxurious Rooms with Stunning Views
Indulge in rooms offering breathtaking vistas of the river, College Green, or Bristol Cathedral. Enjoy modern amenities like satellite TV and tea/coffee facilities for a comfortable stay.

Culinary Delights and Relaxation
Savor delectable meals at Miller & Carter restaurant, featuring premium steaks and seafood. Unwind with cocktails and drinks at the Bar after a day of sightseeing.

Immerse yourself in Bristol's vibrant arts scene and explore nearby museums and galleries, just a short stroll away. Book now to elevate your stay at Bristol Marriott Royal Hotel.

Important information:

Parking is available for GBP 17 per 24 hours, and GBP 7 for up to 2 hours.

Please note that a valid credit card corresponding to the name on the booking is required at check-in.

Please note that bookings for 3-4 guests in a room will be charged for the extra breakfasts at the hotel, as multiple occupancy bookings only include up to two breakfasts.

Please note that one dog will incur an additional cleaning charge of GBP 30, two dogs will incur a charge of GBP 50, and for stays of more than 7 days, an additional fee of GBP 50 per week applies.

Please note that a maximum of 2 dogs is allowed per room.

Please note, no dogs are allowed in food and beverage outlets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRS

Location

Guest Reviews

8.7
Based on 8989 reviews
Cleanliness: 8.04
Service: 9.31
Location: 9.55
Room Quality: 8
Amenities: 8.93
Value for Money: 7.99
Food and Beverage: 8.54
Overall Experience: 9.21
A
amal family_with_children ae
9
I recommend
Pros:

Every thing was good

Cons:

There was some noise because some maintenance ongoing upper floor

2026-09-12 via Nuitee
A
amal couple ae
9
2026-09-12 via Nuitee
Y
YALCIN family_with_children tr
7
Pros:

Her ikiside iyiy di.

2026-09-12 via Nuitee
Y
Yousef solo_traveller jo
9
2026-09-12 via Nuitee
G
Gary couple gb
5
Disappointing for such a grand stylish hotel. Carpets threadbare to rooms after such a great entrance.
Pros:

Location good. Car park facility, breakfast ok

Cons:

Asked for room with a walk in shower facility but did not get that even though one was available. No answer from my messages sent to the hotel then a message that they couldn’t answer my question. Accessible room a long distance away from reception. Not enough milk cartons in the room for tea and coffee. Need to check batteries in the door as we were locked out of our late evening when we returned from a concert which wasn’t ideal.

2026-09-12 via Nuitee
D
David couple gb
10
2026-09-11 via Nuitee
P
Peter extended_group gb
9
2026-09-11 via Nuitee
M
Marco extended_group it
10
2026-09-11 via Nuitee
P
pauline couple gb
9
Comfortable quality hotel in central location
Pros:

Beautiful hotel with generous sized good quality rooms.
Most importantly as we were due to arrive very late the 24 hour check-in was invaluable

Cons:

Nothing

2026-09-10 via Nuitee
R
Rojas Guzmán couple es
6
no volvere a este hotel
Pros:

solo la ubicacion

Cons:

el restaurante , lamentable caro malo y la atención muy mala tardaron mas de una hora la cena
El desayuno , se supone era bufet, cobra aparte el cafe capuchino y el agua, escaso y muy6 malo
No advirtieren en recepción que el restaurante es aparte y que se cobra aparte del bufet , que por cierto carísimo

2026-09-09 via Nuitee
C
Clare solo_traveller gb
9
Pros:

It's a very beautiful stylish historical hotel.

Cons:

Didn't like paying a further £30 charge for my dog as I had booked to include the dog. Didn't like £50 charge taken from my card as I would pay my bill myself. Time delay repaying the £50

2026-09-09 via Nuitee
J
Jatinder extended_group gb
9
2026-09-08 via Nuitee
R
Robinson solo_traveller gb
10
Highly recommended
Pros:

Staff were extremely pleasant and friendly, room clean and comfortable, food very tasty

Cons:

No issues at all

2026-09-08 via Nuitee
D
Darren solo_traveller gb
10
2026-09-07 via Nuitee
N
Nick couple gb
8
Pleasant enough and ideal location.
Pros:

Air con.

Cons:

More pillows. Water in the room.

Needs more seating in the hotel bar.

2026-09-07 via Nuitee
M
Michael Creagh couple gb
8
Pros:

good breakfast

2026-09-07 via Nuitee
L
lesley couple gb
9
2026-09-07 via Nuitee
S
Suzanne extended_group gb
9
Great place to visit with attentive staff and the food options were excellent.
Pros:

Wonderful building with plenty of space and convenient location. On site parking was a bonus

Cons:

Nothing

2026-09-07 via Nuitee
K
Kathleen couple ie
5
Fabulous stay but damage deposit not returned
Pros:

A beautiful hotel set in a prime location. We stayed here over a month ago and paid a 50 pound damage deposit. Only on checking our bank account 2 weeks later did we notice that the deposit was never returned.
We've contacted Marriott Bristol 3 times regarding our money and was assured it would be returned. A month later and the deposit still hasn't been returned. We will now make a complaint to Marriott Head Office. It's the principle and the fact if we hadn't checked our account it would have gone unnoticed. I would urge everybody to double check after they leave to ensure the damage deposit has being returned. Marriott do better.

Cons:

See above.

2026-09-07 via Nuitee
E
Elizabeth couple gb
4
Very poor considering they are trying to upgrade to a 5 star hotel
Pros:

The position

Cons:

Supposedly a deluxe newly upgraded room. Wardrobe badly designed, door held together by tape, poor coffee making facilities and skimpy clean. Was told my parking fee would be refunded but not received yet.

2026-09-07 via Nuitee