The Oaks Hotel

Hotels
7 (1577 reviews)
Colne Road , Burnley , gb

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Free
Children allowed
Pets allowed

Facilities

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Access to nearby indoor pool
Self parking (surcharge)
Offsite parking discounted rates available
Beach yoga on site
Fitness facilities (surcharge)
See all facilities

Review Highlights

Pros:
Clean and spacious
Pool/health suite included in price
Cordial reception / easy check-in
Clean bedsheets and bathroom
Good heating
Location
Cons:
TV didn't work
Breakfast underwhelming
Public hallways and stairs look tired
Rooms distant from reception / no lifts
Building works / facilities closed
Under refurbishment
Exit road

Categories

Cleanliness
8.5
Multiple reviews praise clean premises, bedsheets and bathrooms; described as 'Clean and spacious'.
Service
8
Reception described as cordial with easy check-in and checkout; overall service comments are positive.
Location
7.5
Location noted as a pro in one review, but an 'exit road' complaint and rooms being distant from reception temper the score.
Room Quality
6
Rooms described as clean and comfortable but issues include distance from reception, no lifts, tired public areas and some refurbishment work.
Amenities
5.5
Spa/pool and health suite are positives (included in price) but several comments cite facilities closed due to building work, a broken TV and ongoing refurbishment.
Value for Money
7.5
Described as 'did the job considering the cost' — generally acceptable value given the price and offerings.
Food and Beverage
6
Breakfast specifically called 'underwhelming' — food/B&B offerings appear below expectations.
Overall Experience
7
Mixed impressions: several 'pleasant' or 'lovely' stays and good spa access, offset by building works and some closed facilities — overall an adequate experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 22:07

Property Description

Victorian Mansion Surrounded by Gardens
Experience a stay at a beautifully renovated Victorian mansion set in 4 acres of landscaped gardens. The hotel's rich heritage and original characteristics provide a tranquil and traditional atmosphere.

Historic Charm and Modern Comfort
Indulge in the perfect blend of historic charm and modern comfort at this restored hotel. Immerse yourself in the elegant surroundings and enjoy a relaxing stay.

Ideal Location for Exploring
Located on the outskirts of Burnley, the Oaks Hotel offers easy access to the stunning Pennine Countryside. Explore the picturesque surroundings and make unforgettable memories during your stay.

Book your stay now at Oaks Hotel and immerse yourself in a perfect blend of history, comfort, and natural beauty.

Important information:

Please note that all public areas and rooms are non-smoking.

Please note there will be no restaurant service or hot meals available on Christmas Day and New Years Eve.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for £5 per person per night when using an available cot.
    Children up to and including 12 years old stay for £5 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 1577 reviews
Cleanliness: 8.5
Service: 8
Location: 7.5
Room Quality: 6
Amenities: 5.5
Value for Money: 7.5
Food and Beverage: 6
Overall Experience: 7
S
Stephen • family_with_children • gb
6
Pros:

Clean and spacious

Cons:

Tv didn't work, a transmitter problem though. Breakfast was underwhelming.

2026-03-16 • via Nuitee
G
Gemma • couple • gb
8
Lovely stay and nice spa area
Pros:

The usage of the pool and health suite included in the price

Cons:

Some public hallways and stairs look a little tired

2026-03-14 • via Nuitee
S
Siddiqui • family_with_children • gb
10
Pleasant Stay at the Oaks Hotel,Burnley
Pros:

Cordial Reception.Clean Premises.Clean bedsheets.Clean bathroom.Good heating.
Comfotable stay.Easy check in and checkout.A pleasant experience.

Cons:

Rooms are a bit distance to walk from reception.No lifts.

2026-03-12 • via Nuitee
F
FAIRLESS • solo_traveller • gb
1
Pathetic,
Pros:

Hotel was a building site with no facilities open.

Cons:

Exit road.

2026-03-07 • via Nuitee
M
mcdonald • family_with_children • gb
9
2026-02-28 • via Nuitee
P
phillip • extended_group • gb
5
Did the job considering the cost
Pros:

Location

Cons:

Under refurbishment

2026-02-23 • via Nuitee
D
Deborah • family_with_children • gb
9
2026-02-11 • via Nuitee
C
Chris • couple • gb
8
Handy for staying in Burnley
Pros:

Handy for Burnley

Cons:

Nothing

2026-02-10 • via Nuitee
M
markjR1219LY • Business • York, North Yorkshire, England
2
Not the standard you pay for
Pros:

Booked the usual superior King Size room I usually book once a month for work, checking in, room has been taken, was given a standard double room, if I wanted a view of a roof 5 yards from my window I would of booked that, gutter broken leading to constant dripping all night, noice from people working past, that’s why I book the superior king size, one of three rooms that your not disturbed, I have paid for the superior room & didn’t get that, but was told the duty manager would be phoning me later that day after check out, still waiting, checked out 10 days ago! Don’t stop in room 363 if raining outside.

2026-01-31 • via Tripadvisor
M
Mike, Peterborough • solo_traveller • gb
8
Pros:

Sausage butties for breakfast

2026-01-27 • via Nuitee
R
RAYNOR • family_with_children • gb
7
2026-01-26 • via Nuitee
T
Tracy • family_with_children • gb
1
If it hadn’t been for the friendly staff I would be asking for a refund
Cons:

We were very disappointed with our stay :- our bedrooms were to hot and the radiators wouldn’t turn down so we had to use fans in one room three fans
The plugs didn’t fit in the holes so couldn’t have baths there was only two plug sockets in each room
One bath had to be cleaned out as there was pubic hair in it
The door keys on one room kept running which was a problem having to go back to reception
And we were going to be charged five pounds a head for swimming with 12 in our family it would have worked out very expensive after a little moan it was agreed to not pay as I had paid in full before the hotel had changed hands
I have stayed there twice before and I was very disappointed with the extreme difference.

2026-01-20 • via Nuitee
C
Carole • couple • gb
5
2026-01-20 • via Nuitee
M
Mark • couple • gb
1
Avoid
Pros:

The mattress was comfy

Cons:

The building is lovely from the outside but when you get to the rooms a totally different story,it needs a total revamp in decorating dirty carpets ,dust,window latches that don't work light bulbs that don't work,holes in hallway carpet cracked tiles in bathroom,we would not stay here again we checked out after our first night and that's only because we got there quite late otherwise we would not have stayed there,very disappointing and can't believe we paid what we did to stay there so overpriced.

2026-01-19 • via Nuitee
M
Mian • family_with_children • gb
1
2026-01-19 • via Nuitee
L
lorna • couple • gb
5
Adequate
Pros:

the room was clean and comfortable with every thing but a fridge

Cons:

as a dog owner needing a room we were located at the very rear of the hotel at the end of a long corridor which felt like we were underground it a small window with no view and little natural light It was a long way to take the dog for tiddles especially in the night
No fridge

2026-01-19 • via Nuitee
I
Igor • family_with_children • gb
1
AVOID AT ALL COST .
Pros:

Nothing

Cons:

Everything

2026-01-19 • via Nuitee
I
Igor • family_with_children • gb
1
Avoid unless you are happy to pay 7 £ for pool that should be included as part of stay
Pros:

Poor service and facilities.
Very misleading information and pictures from hotel did not mirror actual condition of the hotel

2026-01-19 • via Nuitee
Q
Qamar • couple • gb
8
Comfortable stay and convenient for car users.
Pros:

For the price it was adequate but for the style of business one would hope for table clothe, more extravagant plates, cutlery and pleasanter presentation of cereals.

Cons:

No lifts and too many ups and down stairways - we are old and feel thos, but know nothing can be done as it is a Listed Building.

2026-01-19 • via Nuitee
P
philip • family_with_children • gb
1
Very dissapointing
Cons:

Rooms nothing anywhere near to the photos on your website, extremley dated, dirty and even a health and safety risk
One member of staff between the reception and bar. |reception and cleaning staff taking orders for breakfast.
£12 each for a full english and there were items missing from the menu description.

2026-01-19 • via Nuitee