Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Helpful staff
Comfortable rooms
Good amenities
Cons:
Cleanliness issues
Noise from outside

Categories

Cleanliness
7.41
Issues with toilet cleanliness and a lack of responsiveness to maintenance requests.
Service
8.88
Staff were very helpful and accommodating, offering a free breakfast for internet issues.
Location
8.42
Generally good for accessibility but noise from the street can be disruptive.
Room Quality
7.87
Rooms were large and comfortable, but some maintenance issues were present.
Amenities
8.9
Great bar area and breakfast selection, contributing to a positive experience.
Value for Money
7.86
Generally good value with discounts on parking but issues with room maintenance reduce perceived value.
Food and Beverage
8.91
Enjoyable breakfast and a great bar experience.
Overall Experience
8.18
A very good stay overall, with some issues but still likely to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:43

Property Description

Stylish 4-Star Accommodation
Located in the heart of Reading, Pentahotel Reading offers chic accommodation with a guest lounge and games room. The spacious air-conditioned rooms are equipped with modern amenities including a 38-inch flat-screen TV, free in-room movies, and free WiFi.

Luxurious Amenities
Each room features a workspace, satellite TV with Google Chromecast, and complimentary mineral water. Guests can enjoy a private bathroom with upscale toiletries and a rain shower for a touch of luxury during their stay.

Dining and Recreation
Indulge in snacks, cocktails, and meals at the elegant pentalounge or savor European cuisine at the on-site restaurant. Stay active at the fitness centre or unwind in the games room with a PlayStation and American pool table.

Experience convenience and luxury at Pentahotel Reading - book your stay now!

Important information:

Breakfast is free of charge for children aged 0-6 years. Children between 6 and 12 years old receive a 50% discount on breakfast only when a rate inclusive of breakfast has been booked.

For security reasons, unaccompanied children under the age of 16 are not permitted to stay at our hotels.

Guests aged under 18 can stay at a Pentahotel only if accompanied by a parent or legal guardian. Alternatively, they must provide a signed document confirming parental or guardian consent.
This document should include:
- Full name, date and place of birth, passport number, date of issue, and issuing office for both the minor and the legal guardian.
- Copies of the passports of both the legal guardian and the minor(s).
Failure to provide these documents will result in the refusal of the stay

Kindly note that the property only accepts payments by credit or debit card and cannot take cash. For advance purchase rates where payment has been taken prior to arrival, please ensure you present the debit/credit card used for payment upon check-in.

For prepaid rates where payment has been taken prior to arrival, please ensure you present the debit/credit card used for payment upon check-in, otherwise, another means of payment may be requested.

All guests are required to show photo identification upon check-in.

Public parking is available at the Q Park nearby. Parking spaces must be reserved in advance, and the hotel can offer a 40% discount on rates.

Pentahotels has a strict no-smoking policy in our nonsmoking rooms. Smoking in nonsmoking units will incur an additional charge of GBP 250.

A cleaning service is available upon request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 6027 reviews
Cleanliness: 7.41
Service: 8.88
Location: 8.42
Room Quality: 7.87
Amenities: 8.9
Value for Money: 7.86
Food and Beverage: 8.91
Overall Experience: 8.18
S
Sallyann • couple • gb
7
Lovely hotel, but the room was far too hot and uncomfortable during the night.
Pros:

Lovely room, price is good, great location for us and super friendly staff.

Cons:

The room was incredibly hot and the window only opened a fraction. We assumed the switch on the wall was for A/C, it was not. Due to this, I would never stay again in the height of summer as the heat of the room made me feel quite unwell. Shame.

2026-07-25 • via Nuitee
T
Tony • solo_traveller • es
4
2026-07-25 • via Nuitee
E
ESGMike • solo_traveller • gb
7
2026-07-25 • via Nuitee
A
Adrian • solo_traveller • gb
1
2026-07-25 • via Nuitee
D
Dr Najaat • solo_traveller • gb
9
2026-07-24 • via Nuitee
J
June • couple • gb
6
reasonable but you could do better staff should be easy to spot to raise issues
Pros:

games in reception room in general

Cons:

I appreciate that rooms are not cleaned any more but you do need more tea coffee milk etc I did have problems getting extra supplies
Breakfast ---- fruit very limited , cold porridge , no staff available to replenish dishes etc ie no bacon available on day 1 . no orange no staff available

2026-07-24 • via Nuitee
M
Martin • extended_group • at
8
Sehr zufrieden
Pros:

Atmosphäre

Cons:

Klimaanlage hat nicht ausreichend funktioniert

2026-07-24 • via Nuitee
A
Alan • couple • gb
9
2026-07-23 • via Nuitee
S
Stacey • solo_traveller • gb
8
Pros:

Great location, nice clean room.

Cons:

There was a fault with the TV, but the staff apologised when I let them know when checking out.

2026-07-23 • via Nuitee
P
Philip • solo_traveller • gb
10
2026-07-23 • via Nuitee
L
Louise • couple • gb
9
2026-07-23 • via Nuitee
F
Foster • couple • gb
9
Great stay and would recommend to others
Pros:

Good location, nice room very big bed. 3pm checkout on Sundays which was great!

Cons:

Nothing

2026-07-23 • via Nuitee
J
Jill • couple • gb
8
Overall the stay was good.
Cons:

The air conditioning didn't reach very far at all on one of the hottest days of the year. It was quite stifling in the room.

2026-07-23 • via Nuitee
C
Cassia • solo_traveller • br
10
Pros:

Limpeza e localização

Cons:

Melhorar as opções do café da manhã

2026-07-22 • via Nuitee
T
Tracey • solo_traveller • gb
7
2026-07-21 • via Nuitee
A
April • solo_traveller • ie
6
2026-07-21 • via Nuitee
J
Jillian • extended_group • au
8
Lovely reception, bar and recreation area - rooms were large and comfortable.
Pros:

The rooms were very big and the beds were very comfortable

Cons:

The toilet was hard to flush

2026-07-21 • via Nuitee
G
Gill • couple • gb
9
2026-07-20 • via Nuitee
I
Israel • couple • gb
1
2026-07-20 • via Nuitee
G
Graham • family_with_children • hr
8
Centrally located hotel with decent rooms and friendly staff.
Pros:

Room was grand. Bar downstairs was fun. Gym was well-equipped.

2026-07-20 • via Nuitee