Children allowed
Pets allowed

Facilities

Fitness facilities
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Cons:
Lift inefficiency
Limited coffee options
Breakfast variety needs improvement

Categories

Cleanliness
7.99
Reference to unclean coffee cups and issues with bathroom water temperature.
Service
9.46
Staff described as delightful, cheerful, and genuinely apologetic about issues.
Location
9.5
Wonderful location with easy access to nearby attractions.
Room Quality
8.45
Rooms are spacious and comfortable but lack some amenities like a bath.
Amenities
7.48
Minimal coffee offerings and issues with lift efficiency.
Value for Money
8.94
Described as good value for the quality of the hotel.
Food and Beverage
7.99
Breakfast variety and quality mentioned as lacking, but on-site restaurant quality noted.
Overall Experience
8.96
A good hotel trying its best under duress, with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:46

Property Description

Luxurious 4-Star Accommodation
Located just 200 meters from EUR Fermi Metro Station, Hilton Rome Eur La Lama offers a luxurious 4-star stay in Rome. The hotel boasts a terrace, a restaurant, and a bar for guests to unwind and enjoy.

Convenient Location
Situated less than 1 km from the PalaLottomatica Arena, with easy access to Laurentina and Basilica San Paolo Metro Stations, exploring the city is effortless from Hilton Rome Eur La Lama.

Comfortable Rooms and Amenities
Each room is equipped with a TV, some offering stunning city views. Guests can indulge in room service, benefit from the 24-hour front desk, and enjoy a relaxing bath or shower in their private bathroom.

Book your stay at Hilton Rome Eur La Lama for a luxurious and convenient Roman getaway.

Important information:

If you are booking a prepaid rate and require an invoice, please contact the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 30 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 2837 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9.5
Room Quality: 8.45
Amenities: 7.48
Value for Money: 8.94
Food and Beverage: 7.99
Overall Experience: 8.96
A
Ayelih • extended_group • fr
8
2026-07-11 • via Nuitee
M
Massimo • extended_group • it
10
2026-07-09 • via Nuitee
G
gisella • family_with_children • it
8
2026-07-09 • via Nuitee
Y
YAN • family_with_children • es
10
2026-07-09 • via Nuitee
H
heatherwF2449GY • Couples
2
Beautiful property, but unacceptable handling of serious guest property damages
Pros:

We had a deeply disappointing experience at Hilton Rome EUR La Lama involving serious damage to our professional electronic equipment after our luggage was handled by hotel staff.

The hotel itself may appear modern and upscale, but our experience after the incident was unacceptable. We discovered the damage after the luggage handling, reported it, and provided documentation, including photos/videos and metadata showing the timing of discovery. The damaged equipment was not casual personal property; it was work equipment that directly affected our ability to operate our business while traveling.

Rather than resolving the issue in a professional and guest-focused way, the matter was routed through Zürich, the insurer, and the claim was later denied. Their position was essentially that they could not prove the damage happened at the hotel. We strongly disagree and believe the evidence we provided was not fairly addressed.

The part that bothers us most is the lack of accountability. A hotel operating under the Hilton brand should have a serious process for handling guest property, preserving evidence, investigating luggage incidents, and treating guests fairly when expensive belongings are damaged. Instead, we experienced delay, denial, and a response that felt dismissive.

Travelers should be very cautious if bringing laptops, monitors, camera gear, medical equipment, or other valuable items to this hotel. Based on our experience, if something happens to your property after hotel staff handles it, you may be left fighting with the hotel and insurer rather than receiving a fair resolution.

We expected much better from Hilton. This experience has seriously damaged our trust in the brand.

2026-07-08 • via Tripadvisor
F
Francesco Leonello • solo_traveller • it
9
Cons:

I DISPENSER DEL BAGNO SCHIUMA ERANO VUOTI

2026-07-08 • via Nuitee
J
Jessy • family_with_children • be
1
Don’t go there with your family if you wanna have a relaxed time
Cons:

I am writing to share my disappointment regarding our recent stay at your hotel in Rome. As a family who specifically chose Hilton because of its reputation for excellent hospitality and service, our experience unfortunately fell far below our expectations.

Before our arrival, we made two very clear requests. Firstly, we requested a room with a bathtub, as we are travelling with two young children and a bath is an important part of their daily routine. Secondly, we booked two rooms and specifically requested that they be connected or at the very least located next to each other.

Upon arrival, neither request had been accommodated. Not only was there no bathtub in our room, but our two rooms were also separated. As a family travelling with small children, having two separate rooms on different locations makes very little sense. We had to insist before an alternative was offered and the rooms were eventually connected. This was stressful and unnecessary, especially considering these requests had been communicated well in advance.

Unfortunately, this was only the beginning of several disappointing experiences.

After checking in, we asked about the laundry service. We were assured that our clothes could easily be washed and that, if we handed them in before midday, they would be returned later that day. Instead, at approximately 3:30 PM, our clothing was returned folded, wrapped in plastic, and completely unwashed. To make matters worse, we were presented with a bill of €96 for a service that had not been carried out.

When we pointed this out, the staff acknowledged the mistake and said they would “see what they could do.” Our clothes were collected again and only returned much later that evening after finally being washed. While the issue was eventually corrected, it caused considerable inconvenience and wasted a large part of our day.

Throughout our stay, there were also continuous problems with the elevators.

2026-07-07 • via Nuitee
M
Marc • solo_traveller • be
9
Répond totalement aux attentes, très bel hôtel et top service
Pros:

Très bel hôtel, bien tenu, personnel aux petits soins, un très bel endroit bien situé.

2026-07-07 • via Nuitee
P
Pascale • solo_traveller • ro
10
2026-07-07 • via Nuitee
A
Angelo • solo_traveller • it
7
Bello e comodo
Pros:

Ottima colazione, il letto king molto bello e comodo silenzioso ed elegante

2026-07-06 • via Nuitee
F
Federica • couple • it
10
Posto meraviglioso, lo consiglio a tutti, merita tantissimo!
Pros:

Tutto! Impeccabile!

2026-07-06 • via Nuitee
M
Muset • family_with_children • ro
10
Excelent !
Pros:

Luxos, acces usor la metrou si autobuz, mic dejun bogat.

Cons:

Curatenia in camera se facea superficial! Nu se lua gunoiul extra lasat de la cumparaturi in fiecare zi, se putea face mai bine curat in camera la nivel de Hilton !

2026-07-05 • via Nuitee
M
Marco • solo_traveller • it
8
2026-07-05 • via Nuitee
M
mot407 • Business
10
Special Thanks to
Pros:

Hotel is very comfortable and staff are very friendly
Special thank to Mr.Alessandro receptionist very helpful and friendly did our check in super fast and helped me with information about this beautiful city

2026-07-04 • via Tripadvisor
G
Giovanni • solo_traveller • it
1
Terribile
2026-07-04 • via Nuitee
A
antonio • solo_traveller • it
8
2026-07-04 • via Nuitee
A
Alberto • couple • it
9
2026-07-03 • via Nuitee
G
Giulia • extended_group • it
10
2026-07-02 • via Nuitee
M
Matthias • solo_traveller • at
9
2026-07-02 • via Nuitee
P
Paolo • solo_traveller • it
10
Eccellente e tutto il personale meraviglioso
Pros:

Tre giorni meravigliosi in una nuova e bella realtà della Capitale. Eccellenza in ogni settore. Prima colazione completa e vastissima, molto simile alla mia abituale. Ristorante ottimo. Molto professionale, ben formato, giovane e motivato l’intero personale di sala, ottimi cucina e chef, ricevimento, sicurezza, manutenzioni, bar e ristorazione, pulizia camere, con attenzione massima a ogni necessità dell’ospite. Controlli giusti per gli ingressi di chi sarebbe venuto a trovarmi, con esigenza di comunicazione preventiva: una garanzia per chi soggiorna.
Non tutti gli Hilton sono a livelli così alti.
Va tenuto conto anche dell’alto indice di difficoltà, enorme struttura, numeri alti: occorre essere particolarmente abili a sostenere questo. Un sincero plauso a tutti.
Arredamento stupendo. Edificio ben costruito.

Cons:

Nulla.
Non ho trovato difetti.

2026-07-02 • via Nuitee