Sofia Palace Hotel by HMG

Hotels
8.1 (4353 reviews)
8 Tri ushi street , Sofia , BG

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Central location / close to historic centre
Very good / varied breakfast
Comfortable beds and spacious rooms
Helpful staff in many cases (parking assistance)
Good price / value for money
Parking available (though limited)
Convenient for public transport
Cons:
Inconsistent service: a few rude or inattentive staff experiences
Tight or limited garage parking
Some rooms show wear: dated decor, worn furniture, shower/drain issues
Occasional cleanliness issues (terrace, fruit quality)
Noisy/old air-conditioning in some units
Street access poorly lit at night

Categories

Cleanliness
8.2
Generally reported as clean in multiple reviews (e.g. 'very very clean', 'tranquilo y limpio'), though isolated issues noted (dirty terrace, occasional poor fruit quality and sticky/worn sofa areas).
Service
7.4
Mixed: many comments praise friendly, helpful reception staff and good service (parking assistance), but there are notable negative incidents (staff with earphones mocking guests, unpleasant check-in/check-out experiences).
Location
8.8
Strong positive consensus: central, close to historic centre, good public transport links and easy walking to sights; a few mentions of a poorly lit access street at night.
Room Quality
7.8
Rooms often described as spacious and comfortable with good beds/mattresses, but several reviews note ageing decor, worn furniture, shower/drain issues and occasional noisy AC.
Amenities
7.5
Parking/garage availability is appreciated but tight and limited; kitchenette/apartment equipment is minimal in some units; some complaints about AC noise and terrace cleanliness.
Value for Money
8.3
Repeated positive mentions of good price/quality ratio and convenient offerings (breakfast box when needed), though a few guests felt standards closer to three stars.
Food and Beverage
8.8
Breakfast repeatedly praised as excellent, varied and copious across many reviews, with a few minor negatives (bruised fruit on one occasion).
Overall Experience
8
Overall positive stays driven by location, comfortable rooms and strong breakfasts, tempered by occasional service lapses and some dated/maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 07:58

Property Description

Luxurious Accommodation
Sofia Palace Hotel by HMG, located just 300 meters from the main shopping street Vitosha, offers elegant rooms equipped with modern amenities such as flat-screen TVs, air conditioning, and private bathrooms.

Convenient Facilities
Guests can enjoy the convenience of a restaurant, private parking, fitness centre, and bar on-site. The 24-hour front desk, airport transfers, and free WiFi further enhance the stay experience, ensuring a seamless and comfortable visit.

Prime Location
With key attractions like Ivan Vazov Theater, Cathedral Saint Alexandar Nevski, and NDK in close proximity, Sofia Palace Hotel is the ideal choice for travelers seeking both luxury and convenience in the heart of Sofia.

Book now for an unforgettable stay at Sofia Palace Hotel by HMG, where luxury meets comfort seamlessly.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Location

Guest Reviews

8.1
Based on 4353 reviews
Cleanliness: 8.2
Service: 7.4
Location: 8.8
Room Quality: 7.8
Amenities: 7.5
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 8
W
Wiesława • solo_traveller • pl
8
Dobra jakość w dobrej cenie
Pros:

Dobre śniadania. Czysto, duża łazienka. Hotel spełnił moją prośbę, to było bardzo mile

2026-09-19 • via Nuitee
F
François • couple • ca
8
Bon rapport qualité-prix et excellent petit-déjeuner
Pros:

L’emplacement est parfait près du métro, de la rue marchande et des attractions du centre-ville.
Nous avions la chambre #502, très grande avec coin salon. La chambre était propre et bien équipée. Le petit-déjeuner est varié et complet.

Cons:

Le signal Wi-Fi est capricieux. Il manque un ou deux supports/tables pour les valises dans la chambres.

2026-09-18 • via Nuitee
G
George • solo_traveller • gr
10
2026-09-18 • via Nuitee
Z
Zsolt • couple • hu
9
Jó lokáció és ár/érték arány, kiváló reggelivel!
Pros:

Kiváló reggeli, nagyon jó lokáció jellemzi a szállást. Ár/érték arányban verhetetlen, elfogadható környéken, ugyanakkor 10 perc sétára a központi részektől.

Cons:

Az utca túloldalán van sajnos egy romos és néhány elhagyatott irodaépület is, de egyébként bizotnságos, jó környéken van.

2026-09-17 • via Nuitee
D
Dublin442 • solo_traveller • hu
8
2026-09-17 • via Nuitee
S
sabrina • solo_traveller • it
3
2026-09-17 • via Nuitee
G
giulia • solo_traveller • it
7
2026-09-17 • via Nuitee
S
Stefka • couple • at
5
2026-09-16 • via Nuitee
S
Silke • solo_traveller • de
4
Pros:

Frühstücksangebot war okay. Kühlschrank mit Getränken vorhanden und ein Wasserkocher stand zur Verfügung.

Cons:

Zimmer zum Hof gelegen, Anhaltender Geräuschpegel von Klimaanlagen, Lüftungsanlagen (vom Parkhaus) die Nacht durch. Das Fenster liess sich nicht schliessen (Schliessmechanismus defekt).
Sauberkeit im Bad (WC, Boden und Mülleimer) liessen zu Wünschen übrig.

2026-09-16 • via Nuitee
J
JUAN ANDRÉS • solo_traveller • es
10
Pros:

Muy rico desayuno y muy buena ubicación. El personal nos guardó las maletas en una sala antes del check in y después del check out

2026-09-16 • via Nuitee
I
Ingrid • couple • nl
8
Prima hotel op een centrale locatie in Sofia
Pros:

Het hotel ligt heel centraal in het centrum van Sofia. De kamer was netjes en werd ook iedere dag schoongemaakt. Gezien de temperatuur buiten was de airco op de kamer heel prettig. Het ontbijt was lekker en uitgebreid.

Cons:

Onze kamer lag aan een binnenplaats waar een aantal airco buitenunits hingen en deze maakten behoorlijk wat lawaai en dat was m.n. in de nacht best hinderlijk.

2026-09-15 • via Nuitee
B
Bartosz • couple • pl
1
2026-09-15 • via Nuitee
P
Panagiotis • solo_traveller • gr
7
2026-09-15 • via Nuitee
A
Adrian • family_with_children • ro
10
Pros:

Perfect location when I visit Sofia, the staff is very friendly and helpful! I love the parking also! Thank you, and will visit again for sure!

2026-09-15 • via Nuitee
B
Brigitte • solo_traveller • at
7
Pros:

Lage gut. Zi sauber

Cons:

Schlicht und dumpf eingerichtet.
Personal neutral

2026-09-15 • via Nuitee
R
Rocio • solo_traveller • es
7
2026-09-13 • via Nuitee
G
Gilberto Eliud • solo_traveller • it
10
2026-09-13 • via Nuitee
S
Sonya • couple • ch
8
Pros:

It’s in a nice location. It’s a bit dated but very clean and was well equipped. Breakfast was wonderful. Staff were very friendly and professional.

Cons:

The walls are thin and our upstairs neighbour was quite loud which made getting to sleep difficult.

2026-09-13 • via Nuitee
R
rami omid • solo_traveller • il
8
2026-09-13 • via Nuitee
C
Carine76 • solo_traveller • fr
9
2026-09-13 • via Nuitee