The Hotel Saratoga, an Ascend Collection Hotel

Hotels
•
Ascend Collection
9.4 (1022 reviews)
3291 S Broadway , Saratoga Springs , us
+1 518-584-2350

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Spacious rooms
Good breakfast options
Convenient location
Cons:
Icy conditions outside
Bathroom maintenance issues
Some bland furnishings
Communication issues with booking

Categories

Cleanliness
8.73
Some reviews noted issues such as mildew in the bathroom and icy conditions outside.
Service
10
Staff were frequently described as friendly and helpful, with quick resolution of issues.
Location
9.5
Conveniently located near restaurants and attractions, though some mentioned it was not downtown.
Room Quality
9.54
Spacious and comfortable rooms were frequently mentioned.
Amenities
8.99
Good breakfast options and bar in the lobby were highlighted.
Value for Money
9.52
Generally good value noted, especially with quality breakfast and room size.
Food and Beverage
8.98
Breakfast was considered decent, though there were mentions of needing better presentation.
Overall Experience
9.93
Many reviews expressed a desire to return, indicating a strong positive overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:16

Property Description

Convenient Location
Located near Saratoga Race Course and Casino, Saratoga Hotel offers endless options for travelers. Just 32 miles north of Albany and near I-87, our hotel provides easy access to key attractions and transportation hubs.

Modern Amenities
Start your day with a complimentary hot breakfast and stay connected with free WiFi. For business needs, take advantage of our meeting room and business center. Unwind at our fitness center and outdoor pool, ensuring a relaxing stay for all guests.

Comfortable Accommodations
Each guest room at The Hotel Saratoga features free Wi-Fi, cable TV with HBO, a microwave, and a refrigerator. With additional perks like a gym and laundry facilities, we ensure a comfortable and convenient stay for all visitors.

Book your stay at Saratoga Hotel now for a memorable and enjoyable experience in Saratoga Springs!

Important information:

Pets are welcome upon request and charges apply.Please contact the hotel for details.

Please note, a credit card authorization form must be requested and completed in advance if a guest reserves a room and wishes to pay with a different credit card.

Shuttle service is available from 7:00 - 23:00 within 5 mi of the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ALB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.4
Based on 1022 reviews
Cleanliness: 8.73
Service: 10
Location: 9.5
Room Quality: 9.54
Amenities: 8.99
Value for Money: 9.52
Food and Beverage: 8.98
Overall Experience: 9.93
J
julie • couple • fr
5
Chambre spacieuse mais très mal insonorisée , énormément de bruit de la route ainsi que des voisins du dessus .
Pros:

La chambre est spacieuse

Cons:

Hôtel près de la route, très mal isolé , très peu dormi à cause du bruit.
Chambre avec beaucoup d’humidité .

2026-08-08 • via Nuitee
M
Marcy • solo_traveller • us
8
2026-08-08 • via Nuitee
O
OMalley • couple • us
6
Pros:

Location and room were nice

Cons:

Our room was in a separate building and it was very noisy. We could hear noises from other rooms above and around us - well into the night

2026-08-07 • via Nuitee
A
Apolline • family_with_children • fr
4
Hôtel vétuste
2026-08-05 • via Nuitee
M
Mark • family_with_children • nl
6
Mwah
Pros:

Het zwembad

Cons:

Ontbijt

2026-08-04 • via Nuitee
S
Smolinski • family_with_children • us
10
2026-08-04 • via Nuitee
G
Grace • solo_traveller • us
9
Excellent would stay here again.
Pros:

Very clean. The staff was excellent friendly, courteous and helpful the breakfast area was the best stock in the cleanest kept of any hotel I've ever stayed in even though there were many people using it ,it stayed clean the entire morning and stocked the entire morning. They even quickly responded to a text question I had before my arrival. My friend was impressed that they had tea offerings in the pods in the room.

Cons:

My only complaint was that my bed although comfortable had a giant roll to the middle dent. It was ok as I slept alone but would not have been any fun if I had a bed partner. The bed was also a bit soft for my liking but that is a personal choice. Otherwise no complaints.

2026-08-04 • via Nuitee
N
Nelson • couple • ca
10
parfait
Pros:

Déjeuner inclus

Cons:

Ce serait bien de refaire le coalking de la douche plus propre...

2026-08-03 • via Nuitee
D
Diane • extended_group • us
8
2026-07-24 • via Nuitee
A
Anna • family_with_children • us
9
2026-07-24 • via Nuitee
S
Stephen • couple • us
9
It was a surprisingly great to stay for a stopover on our road trip
Pros:

Staff was all very friendly and accommodating. The shuttle service was a huge bonus for us

Cons:

It was not convenient to restaurants etc. but the shuttle service provided transportation so we didn’t need drive.

2026-07-23 • via Nuitee
D
Derek • family_with_children • us
7
2026-07-23 • via Nuitee
K
Kim • couple • us
8
We would come back because of the price and location near the casino.
Pros:

We were upgraded to another room when we discovered that ours faced the pool area which was very noisy

Cons:

We felt like the hotel was in the process of being renovated,(scrapped paint and loose bathroom tiles and the toilet paper holder was falling off the wall) and we were discouraged to have drinks and food at the bar inside the hotel.

2026-07-22 • via Nuitee
D
Denis • solo_traveller • ca
9
Excellent
Pros:

Déjeuner

Cons:

N/a

2026-07-22 • via Nuitee
D
DeBOever • couple • us
8
It was a nice place to stay and very reasonably priced.
Pros:

The room was clean and spacious. The staff were friendly and helpful. The breakfast was a pleasant surprise- hot items plus baked goods and yogurt. Did not take the shuttle but that was a very nice option to have.

Cons:

Would have preferred to be closer to town but it’s not that far of a drive

2026-07-21 • via Nuitee
K
Katherine • solo_traveller • us
7
2026-07-21 • via Nuitee
B
Bourque • couple • us
8
Great location for any event at SPAC
Pros:

the beds were very comfortable
The staff was nice and inviting

Cons:

The shower leaked all over the floor when it was used

2026-07-21 • via Nuitee
B
Brandy • family_with_children • us
7
2026-07-20 • via Nuitee
M
Marla • couple • us
10
2026-07-20 • via Nuitee
C
Carisa • family_with_children • us
10
2026-07-20 • via Nuitee