The Hotel Saratoga, an Ascend Collection Hotel

Hotels
•
Ascend Collection
9.4 (1101 reviews)
3291 S Broadway , Saratoga Springs , US
+1 518-584-2350

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Comfortable beds
Friendly staff
Spacious rooms
Good breakfast options
Convenient location
Cons:
Icy conditions outside
Bathroom maintenance issues
Some bland furnishings
Communication issues with booking

Categories

Cleanliness
8.73
Some reviews noted issues such as mildew in the bathroom and icy conditions outside.
Service
10
Staff were frequently described as friendly and helpful, with quick resolution of issues.
Location
9.5
Conveniently located near restaurants and attractions, though some mentioned it was not downtown.
Room Quality
9.54
Spacious and comfortable rooms were frequently mentioned.
Amenities
8.99
Good breakfast options and bar in the lobby were highlighted.
Value for Money
9.52
Generally good value noted, especially with quality breakfast and room size.
Food and Beverage
8.98
Breakfast was considered decent, though there were mentions of needing better presentation.
Overall Experience
9.93
Many reviews expressed a desire to return, indicating a strong positive overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:16

Property Description

Convenient Location
Located near Saratoga Race Course and Casino, Saratoga Hotel offers endless options for travelers. Just 32 miles north of Albany and near I-87, our hotel provides easy access to key attractions and transportation hubs.

Modern Amenities
Start your day with a complimentary hot breakfast and stay connected with free WiFi. For business needs, take advantage of our meeting room and business center. Unwind at our fitness center and outdoor pool, ensuring a relaxing stay for all guests.

Comfortable Accommodations
Each guest room at The Hotel Saratoga features free Wi-Fi, cable TV with HBO, a microwave, and a refrigerator. With additional perks like a gym and laundry facilities, we ensure a comfortable and convenient stay for all visitors.

Book your stay at Saratoga Hotel now for a memorable and enjoyable experience in Saratoga Springs!

Important information:

Pets are welcome upon request and charges apply.Please contact the hotel for details.

Please note, a credit card authorization form must be requested and completed in advance if a guest reserves a room and wishes to pay with a different credit card.

Shuttle service is available from 7:00 - 23:00 within 5 mi of the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Sep 30, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ALB

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9.4
Based on 1101 reviews
Cleanliness: 8.73
Service: 10
Location: 9.5
Room Quality: 9.54
Amenities: 8.99
Value for Money: 9.52
Food and Beverage: 8.98
Overall Experience: 9.93
M
Michael • couple • us
10
Highly recommended.
Pros:

They shuttled us to the concert venue and back for free. The bed was very comfortable which for me is priority number 1. Hotel was clean and the staff were very nice. Will be back every time we are in Saratoga Springs.

Cons:

No issue.

2026-09-19 • via Nuitee
C
Cindy • extended_group • us
9
Pleasant rest
Pros:

All was well

Cons:

Tv remote was too complicated

2026-09-19 • via Nuitee
L
Lioubov • couple • us
10
2026-09-18 • via Nuitee
D
Denise • extended_group • us
10
Nice short overnight stay for Jack Johnson concert.
Pros:

Room was clean, breakfast was good. Location pretty good. Free shuttle to concert and downtown.

Cons:

I don't remember.

2026-09-18 • via Nuitee
H
Hariram • solo_traveller • us
6
Pros:

Good value. Quiet.

Cons:

Smell in the room, shower not clean,

2026-09-17 • via Nuitee
M
Mary ann • couple • us
8
2026-09-17 • via Nuitee
T
Teresa • couple • us
10
Great stay
Pros:

Was able to check in early for an early concert at SPAC and they had a shuttle to and from the show. The staff encountered (including shuttle driver) were all great

Cons:

There was nothing I didn’t like

2026-09-16 • via Nuitee
B
Becky • extended_group • us
10
Pros:

Breakfast was delicious

2026-09-16 • via Nuitee
H
heather • solo_traveller • us
9
Pros:

Clean. Safe. Comfortable

2026-09-14 • via Nuitee
S
Sydney • family_with_children • us
6
Quick and convenient
Pros:

Staff was great and it was right near the venue. Have a shuttle take us from and back was awesome.

Cons:

The room was stark. Damage to the bathroom upon arrival. Hair left behind after house keeping. Requested an extra towel, never came. The hotel phone didn’t work. The walls are near paper thin. I can hear everything around us.

2026-09-14 • via Nuitee
B
Bixby • couple • us
10
Would not hesitate to return visit
Pros:

Everything was swell

Cons:

Spaces for vehicles was a bit limited where we had a trailer as well

2026-09-14 • via Nuitee
C
Crystal • solo_traveller • us
8
Pros:

Location was well kept and staff was very friendly. The location was very close to SPAC but the shuttle to the venue was also great to have! Also loved the noise machine in the room!

Cons:

The temperature was very hard to control on our room.

2026-09-13 • via Nuitee
T
Timothy • couple • us
6
Stay was ok. Rooms need to be in better condition for the price that is charged.
Pros:

Breakfast was good. Not enough seating for everyone.

Cons:

Stayed in a suite. 406 Much needed attention. All doors are scratched and missing paint. Toilet was loose on the floor and caulking around it was a mess. Electric box missing cover and wires just hanging everywhere.

2026-09-13 • via Nuitee
M
Maureen • couple • us
10
2026-09-13 • via Nuitee
C
Colleen • solo_traveller • us
10
Pros:

Great staff
Love staying there

Cons:

Nothing

2026-09-12 • via Nuitee
K
Kathy • couple • us
6
2026-09-11 • via Nuitee
K
Kenneth • solo_traveller • us
8
Great location for all Saratoga activities
Pros:

Staff was very helpful

Cons:

Was hoping for a separate bar

2026-09-11 • via Nuitee
C
Christopher D • couple • us
9
Nice place, enjoyable!
Pros:

The lobby decor and bar was beautiful. Excellent shuttle service.

Cons:

Maintenance needs to be stepped up.

2026-09-09 • via Nuitee
K
Katsushi • solo_traveller • jp
8
Pros:

Good refreshment by walking Saratoga Spa State Park in the morning and then visiting race course.

2026-09-08 • via Nuitee
D
Daily Ortega • solo_traveller • us
7
Pros:

Location convenient

Cons:

Room was well used. Curtains to car park did not close all the way, broken tiles, trim, toilet cover made it feel run down.

2026-09-07 • via Nuitee