Mercure Thurrock Stifford Hall

Hotels
Mercure
8.1 (2072 reviews)
High Road, North Stifford, Grays , Grays Thurrock , gb

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Cons:
Slow breakfast service
Some unpleasant odors
Issues with room amenities

Categories

Cleanliness
7.58
Some mentioned unpleasant smells in bathrooms affected the overall perception.
Service
8.85
Many reviews praised the staff for being friendly and helpful, though there were some criticisms regarding service speed.
Location
8.79
Convenient location praised in multiple reviews.
Room Quality
7.84
Rooms were generally clean and comfortable, but issues like poor lighting and some dissatisfaction with room size were noted.
Amenities
8.07
Basic amenities were adequate but some suggestions for improvement were highlighted.
Value for Money
7.53
Some reviews indicated disappointment regarding the perceived value relative to price.
Food and Beverage
7.58
Mixed sentiments about the quality and service speed of food and drink offerings.
Overall Experience
8.55
Despite some issues, the stay was generally positive and satisfactory for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:13

Property Description

Experience a Tranquil Getaway at Stifford Hall Hotel Thurrock

Historic Charm with Modern Comforts: Step into a piece of history at the 18th century Stifford Hall Hotel Thurrock, where the elegance of a manor house meets modern amenities like air conditioning in every room.

Culinary Delights and Scenic Views: Indulge in a dining experience at the Regency Restaurant with picturesque garden views, or unwind in the casual ambiance of the bar area.

Convenient Location for Leisure and Business: Explore top shopping destinations like Lakeside and Bluewater, visit Tilbury cruise terminal, or easily access Central London and Brands Hatch Circuit. Your perfect escape awaits at Stifford Hall Hotel Thurrock.

Important information:

Please note that bed preferences are available upon request only and cannot be guaranteed. This has to be confirmed by the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 3 per day.

Location

Guest Reviews

8.1
Based on 2072 reviews
Cleanliness: 7.58
Service: 8.85
Location: 8.79
Room Quality: 7.84
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 7.58
Overall Experience: 8.55
P
Paul couple gb
10
Excellent customer service and warm welcome.
Pros:

Monica and Aristos were excellent in their customer service and warm welcome, adding exceptional value to my parents’ stay and they are a credit to the hotel and themselves.

2026-05-29 via Nuitee
P
PATRICK couple fr
9
2026-05-28 via Nuitee
I
Ian couple gb
8
2026-05-26 via Nuitee
S
Stephan solo_traveller de
9
highly recommended
Pros:

I enjoyed the hotel, its patio and its garden.

Cons:

Car park should be free of charge, please.

2026-05-26 via Nuitee
A
Ashley couple gb
8
Pros:

Lovely grounds
Made the room lovely for our arrival

Cons:

Incident with others (nothing to do with us ) when we pulled up but overall it was okay

2026-05-25 via Nuitee
K
Kitty Lepre solo_traveller gb
10
Pros:

We had an amazing stay, we were checked in to our room on arrival around 9.30am by the lovely Amanda, we were blown away to be told a room was ready & given our keys. This above & beyond our expectations & we were so grateful as we had a wedding to attend later that day.
Every staff member we met was first class, friendly, helpful, professional & a credit to this lovely hotel.
We have stayed a few times previoulsly & have enjoyed our stays & wouldn't hesitate to recomnend & stay again.
Breakfast was served until 10am & we arrived hopeful at 9.45am & we were greeted with smiles welcomed into the dining area & ordered a lovely cooked breakfast, plenty of choice & good value.
Our room had everything we needed & extra such as tea & coffee & to my delight a bath, not many hotel have baths these days, the shower above was good & powerful too.

Cons:

Absolutely nothing

2026-05-25 via Nuitee
S
Shanet85 solo_traveller gb
1
Pros:

Nothing

Cons:

Too expensive and keeps charging me even though I only stayed one night

2026-05-24 via Nuitee
J
Jason solo_traveller gb
8
2026-05-22 via Nuitee
P
Phillip solo_traveller gb
8
Pros:

Brekky great and dinner Menu good.

Cons:

Bit old fashioned but Fine

2026-05-21 via Nuitee
V
Valerie solo_traveller gb
9
Pros:

Staff were very helpful and friendly. It was 10 minutes away from the event I was attending.

Cons:

N/a

2026-05-21 via Nuitee
J
Jonathan solo_traveller cy
10
Pros:

Everything was perfect with the hotel.

Cons:

Noisy neighbours

2026-05-20 via Nuitee
P
Philip couple gb
8
A good hotel in tghe right place for departure from Tillbury Terminal.
Pros:

Efficient friendly reception. Attentive restaurant/bar staff.

Cons:

Nothing comes to mind.

2026-05-20 via Nuitee
D
Denise couple gb
10
Excellent in all respects
Pros:

Overall standard of hotel exceeded our expectations

Cons:

Nothing

2026-05-19 via Nuitee
F
frosty solo_traveller gb
10
Pros:

Staff were amazing food was lovely so was the room

Cons:

Everything was brilliant 👏

2026-05-17 via Nuitee
K
Kevin couple gb
9
2026-05-05 via Nuitee
M
Mark couple gb
10
2026-05-03 via Nuitee
J
Judith solo_traveller gb
7
the parking was my only complaint about my stay
Pros:

Staff were very helpful ,breakfast was very good with plenty of choice ,room was clean .

Cons:

Not being informed until i arrived that there was a parking fee each night of my stay of £4 which just seemed wrong when you have no where else to park .
Sheets did not seem to properly fit the mattress.

2026-05-02 via Nuitee
A
Angela couple gb
10
Perfect
Pros:

Beautiful, comfortable, perfect location for the evening before our cruise from Tilbury. Monica on reception was so friendly, welcoming and helpful.

Cons:

There wasn’t anything not to like.

2026-05-02 via Nuitee
M
Martin solo_traveller gb
7
2026-04-28 via Nuitee
L
Laura family_with_children gb
10
Reception staff are professional and will do anything for you to have an amazing experience
Pros:

Excellent Staff friendly and so accommodating they are excellent.

Cons:

There is nothing I don't like about this beautiful hotel. I love this hotel.

2026-04-28 via Nuitee