Mercure Thurrock Stifford Hall

Hotels
Mercure
8.1 (2112 reviews)
High Road, North Stifford, Grays , Grays Thurrock , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Cons:
Slow breakfast service
Some unpleasant odors
Issues with room amenities

Categories

Cleanliness
7.58
Some mentioned unpleasant smells in bathrooms affected the overall perception.
Service
8.85
Many reviews praised the staff for being friendly and helpful, though there were some criticisms regarding service speed.
Location
8.79
Convenient location praised in multiple reviews.
Room Quality
7.84
Rooms were generally clean and comfortable, but issues like poor lighting and some dissatisfaction with room size were noted.
Amenities
8.07
Basic amenities were adequate but some suggestions for improvement were highlighted.
Value for Money
7.53
Some reviews indicated disappointment regarding the perceived value relative to price.
Food and Beverage
7.58
Mixed sentiments about the quality and service speed of food and drink offerings.
Overall Experience
8.55
Despite some issues, the stay was generally positive and satisfactory for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:13

Property Description

Experience a Tranquil Getaway at Stifford Hall Hotel Thurrock

Historic Charm with Modern Comforts: Step into a piece of history at the 18th century Stifford Hall Hotel Thurrock, where the elegance of a manor house meets modern amenities like air conditioning in every room.

Culinary Delights and Scenic Views: Indulge in a dining experience at the Regency Restaurant with picturesque garden views, or unwind in the casual ambiance of the bar area.

Convenient Location for Leisure and Business: Explore top shopping destinations like Lakeside and Bluewater, visit Tilbury cruise terminal, or easily access Central London and Brands Hatch Circuit. Your perfect escape awaits at Stifford Hall Hotel Thurrock.

Important information:

Please note that bed preferences are available upon request only and cannot be guaranteed. This has to be confirmed by the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 3 per day.

Location

Guest Reviews

8.1
Based on 2112 reviews
Cleanliness: 7.58
Service: 8.85
Location: 8.79
Room Quality: 7.84
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 7.58
Overall Experience: 8.55
G
Gary solo_traveller gb
7
REASONABLE PRICE FOR WHAT THEY OFFER. PLEASANT STAY
Pros:

LOCATION SETTING. ROOM AND BATHROOM GOOD

Cons:

PAYING FOR PARKING IF NOT BOOKED DIRECT. NO FRIDGE IN ROOM. ON BUSINESS HAD TO LEAVE BEFORE BREAKFAST SERVED.

2026-07-03 via Nuitee
S
Serena couple gb
4
2026-07-02 via Nuitee
D
Darrel solo_traveller gb
4
2026-07-02 via Nuitee
D
Daniel solo_traveller ie
10
Pros:

Exceptional meal at the restaurant and reasonably priced . Very clean and comfy beds

Cons:

Stay was too short.

2026-06-30 via Nuitee
D
Debra solo_traveller gb
8
Ok but bathroom not ideal
Pros:

Room was clean

Cons:

Parking extra
Bathriom door didn't open very wide and threshold from room to bathroom wasn't flush so uneven threshold and door opening very narrow
Shower screen was fixed to bath and again narrow to get in and out of bath

2026-06-29 via Nuitee
J
Joanna couple gb
10
Perfect stay for our wedding night .
Pros:

The room was decorated beautifully, plenty of space and made our wedding night special. The staff went above and beyond for us. Bathroom was very clean with plenty of towels.

Cons:

We loved everything

2026-06-28 via Nuitee
T
Tarafdar extended_group gb
10
The staff were so lovely and kind, the property was beautiful, so clean, food was lovely too.
Pros:

The staff were so lovely and kind, the property was beautiful, so clean, food was lovely too.

2026-06-28 via Nuitee
C
Charles solo_traveller be
8
Pros:

Very convenient on the way from eurotunnel to London.
Good airconditioning.
Friendly staff

Cons:

No elevator

2026-06-28 via Nuitee
P
Peter couple gb
7
2026-06-28 via Nuitee
T
Thembalami solo_traveller gb
9
2026-06-27 via Nuitee
W
William solo_traveller gb
9
2026-06-25 via Nuitee
C
Carolyn family_with_children gb
9
My stay was great…. Quiet, serene…. Would definitely return
Pros:

Location and land space, trees made it cooler, convenient parking (also close to rooms)

Cons:

Nothing

2026-06-19 via Nuitee
E
Elaine solo_traveller gb
7
Pros:

Convenient for Tilbury .

Cons:

Having to pay £4 to park , ridiculous if you are staying in the hotel . Obviously the room was designed by a man , shaver plug in front of a mirror , however the only mirror in the room apart from the bathroom has no plug socket nearby . Not ideal for a lady drying her hair !

2026-06-15 via Nuitee
S
Scott solo_traveller gb
8
30th Wedding Anniversary Stay
Pros:

The lady at reception was fantastic. She went above and beyond to accommodate our special stay.

Cons:

Bar staff seemed to have a lack of knowledge and came across new. Asking me how to make up a drink we wanted.

2026-06-15 via Nuitee
M
Michael couple gb
10
Pros:

Receptionist was excellent

Cons:

Nothing

2026-06-14 via Nuitee
I
Ian couple gb
6
.
Pros:

.

Cons:

No pool.

2026-06-13 via Nuitee
M
Michael solo_traveller gb
9
A great place to stay before a cruise.
Pros:

The breakfast was good, but no muesli. I enjoyed the salmon and avocado on toast. The staff were friendly especially the lady on reception. The garden is nice to sit out on. A good place when waiting to board a cruise ship.

Cons:

The classic rustic pizza was rather uninteresting- a vegetarian pizza with peppers, mushrooms etc would have been better. It was also very difficult to cut with the knife I was given!

2026-06-13 via Nuitee
M
Matthew solo_traveller gb
10
2026-06-10 via Nuitee
G
Gert-Jan couple nl
7
2026-06-10 via Nuitee
M
Mohsen couple ae
9
2026-06-08 via Nuitee