The Westin Trillium House, Blue Mountain

Hotels
•
Westin
8.7 (1230 reviews)
220 Gord Canning Drive , Blue Mountains , ca
+1 705-443-8080

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Dirty pool
High prices
Bedding issues

Categories

Cleanliness
8.03
Several reviews mention dirty pool area and maintanance issues.
Service
9.5
Most reviews highlight friendly and accommodating staff.
Location
9.54
Multiple guests praised the convenient location.
Room Quality
8.49
Rooms described as spacious and comfortable but some issues with bedding.
Amenities
9.02
Good amenities but noted issues with the jacuzzi and appliances.
Value for Money
7.48
Many guests felt the prices were too high for the amenities offered.
Food and Beverage
8.53
Some reviews mentioned restaurant cleanliness issues.
Overall Experience
9
Majority of guests expressed a positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:41

Property Description

Luxurious Mountain Retreat

Spectacular Views: Each room at our hotel offers a French or full balcony with stunning mountain or village views, providing a picturesque backdrop to your stay.

Relaxation and Recreation: Unwind in our heated outdoor pool or one of the two hot tubs, or indulge in an in-room spa treatment. Let us arrange various activities such as hiking, rock climbing, skiing, and snowboarding for you.

Culinary Delights: Enjoy delectable American cuisine at Oliver and Bonacini Café Grill, or savor a drink at the bar. Room service is also available for a cozy night in.

Book your stay at The Westin Trillium House for a memorable mountain getaway!

Important information:

Your lodging booking is limited to residents of the same household. Additionally, congregating with other households indoors including your guestroom or suite is not permitted. Please follow all current Public Health guidelines.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Swimming pool: Closed from Tue, Sep 8, 2026 until Sun, Nov 1, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 1230 reviews
Cleanliness: 8.03
Service: 9.5
Location: 9.54
Room Quality: 8.49
Amenities: 9.02
Value for Money: 7.48
Food and Beverage: 8.53
Overall Experience: 9
M
Mohab • family_with_children • ca
9
2026-07-24 • via Nuitee
M
Maria • couple • ca
7
2026-07-24 • via Nuitee
R
Ronald • family_with_children • ca
10
Great spot. Hope to stay longer next time.
Pros:

Nice facilities, comfortable room, friendly, helpful staff.

Cons:

Would have liked a personal parking space right next to the elevators with my name on it. But I might be asking too much...

2026-07-24 • via Nuitee
B
Bury • family_with_children • gb
10
Pros:

The restaurant was lovel

2026-07-23 • via Nuitee
Y
Yan • solo_traveller • il
10
2026-07-23 • via Nuitee
M
Melanie_M_Melanie_M • Family
2
Parking Lot Views for primo pricing
Pros:

The Westin Trillium is a stain on the Blue Mountain name and the Westin name. When I booked, the views promised were resort view or mountain view. Nowhere was “parking lot” view mentioned. These rooms should not be sold at the same tier as the other rooms in the category. We asked to change rooms and were told they couldn’t. Unacceptable. Nobody should be staying in this room at full price in my opinion. The Westin doesn’t care though. What a disappointment. I can’t believe we paid more to stay here than in one of the little hotels.

2026-07-22 • via Tripadvisor
T
Tracey • solo_traveller • ca
7
Overall, the room was very comfortable, clean, and well maintained. However, having now stayed at both the Westin Trilli
Pros:

Location in the village close to everything.

Cons:

My room was on the first floor, and although the description listed it as having a “balcony,” it was actually a small concrete patio that was overgrown with weeds. This was quite disappointing, especially compared to my previous stay, when I had an upper-floor balcony overlooking the village. Because of the layout and lack of view, I didn’t use the outdoor space at all during this trip.

2026-07-22 • via Nuitee
K
Krystel • family_with_children • ca
10
Pros:

Great hotel!

2026-07-19 • via Nuitee
J
John • couple • ca
8
Was a nice comfy stay.
2026-07-19 • via Nuitee
B
Brittany • extended_group • gr
1
2026-07-18 • via Nuitee
A
Anas • family_with_children • ca
10
2026-07-18 • via Nuitee
C
Carlo Saldana • extended_group • ca
10
2026-07-17 • via Nuitee
E
Elizabeth • family_with_children • ca
8
2026-07-13 • via Nuitee
G
gurpreet • couple • ca
10
Pros:

yes

Cons:

no

2026-07-13 • via Nuitee
P
Prateek • couple • ca
10
2026-07-13 • via Nuitee
C
Carmit Elle • family_with_children • ca
8
Amazing
Pros:

Everything

Cons:

Nothing

2026-07-12 • via Nuitee
Y
Yvonne • couple • ca
10
Overall a memorable anniversary celebration. Fully appreciated the late checkout!!
Pros:

Really appreciated the anniversary greetings along with wine, chocolates & Carmel corn. Loved that we had a covered balcony so that we could sit outside while watching the summer rain and view of ski hills enjoying or treats. Staff were very attentive!!

2026-07-11 • via Nuitee
H
Helen • couple • ca
8
Pros:

Location in Blue Mountain is excellent, we had a very good 5th floor suite with an amazing view! Close to lots of outdoor activities, food in the O&B restaurant was well presented, and very good. Service everywhere in the hotel was top notch! Our room was especially chosen to fit our needs. Would definitely come back

2026-07-10 • via Nuitee
G
Gabriela • solo_traveller • ca
5
Pros:

The hotel is placed inside the Village and the ambiance is excellent

Cons:

We waited for 55 minutes for 1 plate of chicken tenders at Oliver and Bonacici. It was very very dirty, the room and the general hotel. The pools have just had maintenance and they look worn, dirty and full off debrie.
Sad to see this hotel deteriorate so badly.

2026-07-06 • via Nuitee
S
Sara • family_with_children • ca
7
Pretty good
Pros:

Location

Cons:

The pullout couch was very uncomfortable

2026-07-06 • via Nuitee