The Westin Trillium House, Blue Mountain

Hotels
•
Westin
8.7 (1209 reviews)
220 Gord Canning Drive , Blue Mountains , ca

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Dirty pool
High prices
Bedding issues

Categories

Cleanliness
8.03
Several reviews mention dirty pool area and maintanance issues.
Service
9.5
Most reviews highlight friendly and accommodating staff.
Location
9.54
Multiple guests praised the convenient location.
Room Quality
8.49
Rooms described as spacious and comfortable but some issues with bedding.
Amenities
9.02
Good amenities but noted issues with the jacuzzi and appliances.
Value for Money
7.48
Many guests felt the prices were too high for the amenities offered.
Food and Beverage
8.53
Some reviews mentioned restaurant cleanliness issues.
Overall Experience
9
Majority of guests expressed a positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:41

Property Description

Luxurious Mountain Retreat

Spectacular Views: Each room at our hotel offers a French or full balcony with stunning mountain or village views, providing a picturesque backdrop to your stay.

Relaxation and Recreation: Unwind in our heated outdoor pool or one of the two hot tubs, or indulge in an in-room spa treatment. Let us arrange various activities such as hiking, rock climbing, skiing, and snowboarding for you.

Culinary Delights: Enjoy delectable American cuisine at Oliver and Bonacini Café Grill, or savor a drink at the bar. Room service is also available for a cozy night in.

Book your stay at The Westin Trillium House for a memorable mountain getaway!

Important information:

Your lodging booking is limited to residents of the same household. Additionally, congregating with other households indoors including your guestroom or suite is not permitted. Please follow all current Public Health guidelines.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Swimming pool: Closed from Tue, Sep 8, 2026 until Sun, Nov 1, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 1209 reviews
Cleanliness: 8.03
Service: 9.5
Location: 9.54
Room Quality: 8.49
Amenities: 9.02
Value for Money: 7.48
Food and Beverage: 8.53
Overall Experience: 9
C
Cruz • family_with_children • br
10
2026-06-11 • via Nuitee
P
Paramanathan • couple • ca
10
2026-06-10 • via Nuitee
Y
Yarmohammadi • family_with_children • ca
8
2026-06-09 • via Nuitee
G
Gursevak • couple • ca
10
2026-06-08 • via Nuitee
S
Safa • extended_group • ca
10
It was an amazing experience
Pros:

Very clean
Family friendly

Cons:

Nothing

2026-06-01 • via Nuitee
S
Safa • family_with_children • ca
10
2026-06-01 • via Nuitee
C
Colin • couple • ca
8
A great getaway location
Pros:

Location for access to the blue mountain area and activities

Cons:

No breakfast buffet, HVAC was loud and I it was hard to cool the room.

2026-05-31 • via Nuitee
R
Reza • solo_traveller • ca
8
2026-05-28 • via Nuitee
S
Singh • family_with_children • ca
10
2026-05-28 • via Nuitee
G
Global35996281042 • Family • Bayfield, Bluewater, Huron County, Ontario
10
Exceptional Service as always
Pros:

Excellent getaway stay for the day.

2026-05-26 • via Tripadvisor
D
Damion • solo_traveller • ca
3
Not our best experience
Pros:

The room was okay. The location was okay.

Cons:

At check the clerk was trying to offer an upgrade to us. When I asked where the upgrade was she said it's on the first floor. How the heck does an upgrade from a king suite be on the first floor? She appeared to try and took us for idiots. That whole check in process left a terrible taste for the duration of the get away. I don't think we will go back to this place. Furthermore we were charged 44 per day for parking which to me was a bit ridiculous and it's a pet friendly place which I should have taken into consideration. An alarm went off early in the morning because someone was smoking in the elevator as per another guest.

2026-05-19 • via Nuitee
N
Natasa • family_with_children • ca
10
2026-05-19 • via Nuitee
R
Rachel • family_with_children • us
10
2026-05-19 • via Nuitee
K
Keri • couple • ca
9
Returning for sure!
Pros:

Great location, staff was amazing

Cons:

I wish there was 24/7 complementary hot drinks available in the lobby. Free wifi would be nice at this price point.

2026-05-16 • via Nuitee
R
Rachel • family_with_children • us
10
Pros:

The staff was so helpful and nice. Rooms are large with comfortable beds

2026-05-15 • via Nuitee
H
Hillary • couple • ca
10
2026-05-04 • via Nuitee
N
Natalie • family_with_children • ca
8
2026-04-23 • via Nuitee
A
allC3182GM • Couples
4
Decent Hotel, Poor Management Accountability
Pros:

The Westin Trillium House hotel itself is fine — attentive staff, comfortable rooms, and pet-friendly service. However, when a serious staff misconduct incident occurred at a partner attraction during our stay, local management's response was a generic form letter. Despite my explicit request for confirmation that video footage had been reviewed, no such confirmation was ever provided. I had to escalate to Marriott corporate myself to receive any resolution. If something goes wrong during your stay, do not expect management to investigate or resolve it.

2026-04-21 • via Tripadvisor
• couple • ca
8
2026-04-13 • via Nuitee
S
stevekI386CY • Family • Marshalltown, Iowa
10
Perfect getaway
Pros:

This place was fantastic, a short trip up to Toronto and drive to the Westin Blue Mountains. The accommodation was top notch, we were upgraded to a two-bedroom suite, perfect for five of us. The resort area reminded me of a Disney village with shops, restaurants and activities for all (zip lines, roller-coaster, gondola) the Concierges was Mark Ripco, there is nothing I can say that could do justice to this man. He became my wife and mother-in-law’s new best friend, providing advice on where to eat at the resort and in town. What activities to do and so much more. In a perfect world every place would have a Mark! Thank you Mark for making our trip PERFECT!

2026-04-08 • via Tripadvisor