Mercure Northampton

Hotels
•
Mercure
8.1 (3889 reviews)
Silver Street , Northampton , GB
+44 1604 739988

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent central location within walking distance of city centre
Clean rooms and bathrooms (many positive mentions)
Friendly and helpful staff (reception and breakfast teams)
Good value for money
Affordable parking
Comfortable beds and well-stocked rooms
Cons:
Inconsistent breakfast and restaurant experiences (temperature, alternatives, omelette issues)
Some rooms feel tired; a few reports of stained carpets
Accessible rooms complained as too small and accessibility parking not guaranteed
Occasional slow service and poor handling of lost items
Pool unavailable / limited amenities
Parking can be hard to find in some cases

Categories

Cleanliness
7.8
Many guests report very clean rooms, bathrooms and public areas, but a few mention stained carpets and uneven deep-cleaning standards.
Service
7.9
Staff are frequently described as friendly and helpful (reception and breakfast staff praised), but there are isolated reports of slow service and mishandled requests (lost toothbrush, breakfast preparation issues).
Location
9.2
Consistently praised as an excellent central location within walking distance of shops, transport and the city centre.
Room Quality
7.6
Rooms are generally comfortable and well stocked with comfy beds, but some guests note rooms feel a bit tired, small accessible rooms and issues like fixed/limited shower heads or phone-to-TV charging problems.
Amenities
7.7
Facilities like parking are available and inexpensive for many guests; some positives about attractive public areas, but complaints include inaccessible allocated parking, the pool being unavailable and limited accessible-room fittings.
Value for Money
8.8
Multiple mentions of great value for money and good parking rates, making overall value a clear strength.
Food and Beverage
7.5
Mixed feedback: some guests praise specific meals (restaurant fish) and good breakfasts, while others report breakfast not hot, limited alternatives, omelette issues and food seen as below expectation/expensive.
Overall Experience
8.3
Overall positive stays with many recommendations and repeat bookings, tempered by occasional service, room or food inconsistencies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Modern Rooms with Amenities
The Northampton Town Centre Hotel by Accor offers 146 modern rooms equipped with flat-screen LCD TVs, en suite bathrooms, safes, and free Wi-Fi. Guests can also enjoy tea/coffee making facilities in the comfort of their rooms.

Dining and Entertainment Options
Indulge in a wide range of beverages and cocktails at the Bar while catching sports on the big-screen TV. The Restaurant serves gourmet burgers and snacks, and 24-hour room service is available for ultimate convenience.

Free Gym Access and Secure Parking
Guests can stay active with complimentary access to the Gymnasium. Additionally, the hotel provides a gated car park for added security during your stay.

Experience comfort and convenience at the Northampton Town Centre Hotel by Accor. Book now for a delightful stay!

Important information:

Please note that bed preferences are available on request only and cannot be guaranteed. This has to be confirmed by the property. Please be aware that Mercure Northampton no longer has a swimming pool and wet facilities. Please note that the card used to make the booking has to be presented upon check-in. Please be aware a maximum of two guest requiring assistance (due to any form of disability or impairments) is permitted at the hotel on any given night due to fire, life safety policies, relating to the safe and appropriate time required to facilitate evacuation. Any guests that will require assistance from the hotel team to safely evacuate the property in case of an emergency for an overnight stay must state this at booking stage. A minimum of 48 hours’ notice is required to confirm if this is possible and the booking will not be guaranteed until actioned by the hotel and contact will be made to the guest from a front of house team member. In the event that the hotel is not made aware 48 hours prior to arrival that a guest would require assistance to evacuate the building, and we have exceeded our capability to ensure the safe evacuation then the hotel reserves the right to decline the booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LTN

Location

Guest Reviews

8.1
Based on 3889 reviews
Cleanliness: 7.8
Service: 7.9
Location: 9.2
Room Quality: 7.6
Amenities: 7.7
Value for Money: 8.8
Food and Beverage: 7.5
Overall Experience: 8.3
J
John • solo_traveller • gb
9
2026-10-31 • via Nuitee
L
Lucy • couple • gb
10
2026-10-31 • via Nuitee
H
Howard • family_with_children • gb
10
2026-10-31 • via Nuitee
S
Simon • solo_traveller • gb
8
2026-10-31 • via Nuitee
J
Janis • couple • gb
10
Pros:

Really convenient location
And clean rooms

Cons:

That can't cost my phone to the TV

2026-10-30 • via Nuitee
M
Michael • couple • gb
9
Comfortable, clean and good central location.
Pros:

Rooms were very clean and well stocked.

Cons:

Nothing

2026-10-29 • via Nuitee
S
Sharyn • family_with_children • au
8
2026-10-29 • via Nuitee
C
Castro • couple • gb
6
Cons:

Parking , service slow. Food below average and expensive

2026-10-29 • via Nuitee
G
Genna • couple • gb
9
Great value for money. Lots of places to eat and drink close by.
Pros:

Great location for walking into the city center. Hotel is clean fresh and warm. Staff are friendly.
Parking good value at £5 per car per stay.

Cons:

Nothing.

2026-10-29 • via Nuitee
J
Julie • couple • gb
8
Very nice and friendly checking in staff. Easy parking
Pros:

Very clean bathroom and bedroom

Cons:

Quite hard to find

2026-10-28 • via Nuitee
J
John • couple • gb
9
2026-10-28 • via Nuitee
G
Gary • couple • gb
10
We had an excellent day
Pros:

Staff very helpful couldn’t help you enough rooms clean the foyer the bar restaurants all extremely clean and tidy. Breakfast is very good.

Cons:

There was nothing I did not like about the property

2026-10-27 • via Nuitee
E
Egita • couple • gb
8
2026-10-25 • via Nuitee
C
C • family_with_children • gb
5
The staff overall were friendly and accommodating, thank you!
Pros:

I was very close to the lift so thank you for that. The staff I found was so friendly at the reception. On my first nights stay (Friday) the staff in the restaurant area were really, really helpful and the fish meal was brilliant and did and would recommend it to family/friends. At breakfast the front line staff were really accommodating, friendly and never felt rushed. Best of all the location was excellent as it is situated to shops, bus/train, the city centre in walking distance so I will be recommending it to family/friends and will be booking it come back next year may the Almighty spare life!

Cons:

I booked Friday to Sunday and then booked an extra day stay to Monday and had to change rooms and left my toothbrush which suctioned dot the mirror in the bathroom and was told they couldn’t find it, I would have rather been told they threw it in the been because I left it there and not been lied to! Booking the hotel would have been nice if I could have been able to allocate the floor and room I would have liked because I felt I was up too high just in case of an emergency! I had to ask for bin bags for the bathroom bin which I thought would be standard especially for an accessible room! I found the carpet in the room dirty from the stains which look off putting and look like it needed a real deep clean. The breakfast was not up to scratch because the cook couldn’t make me an omelette to what I asked, had to send it back twice until I just gave up and had to have cold breakfast. I don’t eat pork or veggie sausage and would feel by now you should be able to offer fish fingers, chicken/lamb sausages as an alternative. Also the food (hash browns, mushrooms, beans) I found was warm rather than hot! I couldn’t stay at your hotel in the winter months! I also feel I should be able to book an accessible parking space when booking my accessible room! The accessible room I found was not big enough to accommodate me as I had to access my suitcase from the floor as there is nowhere to put it so that’s its on an accessible level! Bending on the floor to have get in an out of the suitcase and lifting it onto the bed which I find is not hygenic is hard work! If I had brought my wheelchair/rollator there would not have been enough room for them in the room! Not all disable people require a wet floor room and could do with a bath to soak their joints/muscles after long day(s). I wished the swimming pool could have been in use.

2026-10-25 • via Nuitee
S
Simon • family_with_children • gb
10
Short stay
Pros:

Very clean, perfect location, staff brilliant, lovely hotel

2026-10-25 • via Nuitee
कट्टर हिन्दू • couple • gb
10
2026-10-25 • via Nuitee
V
Victoria • family_with_children • gb
9
2026-10-25 • via Nuitee
L
Linda • couple • gb
9
Would stay again
Pros:

Very nice place

Cons:

Area

2026-10-24 • via Nuitee
V
Victor • couple • gb
9
Good location, good value
Pros:

Very plush downstairs, good location

Cons:

Bit tired in the rooms

2026-10-23 • via Nuitee
L
Lucia • couple • sk
9
Pros:

Zvysok super :)

Cons:

Sprcha mala len pevnu sprchovu hlavicu takze pokial clovek nechce umyvat aj vlasy je to celkom zaujimave :)

Ranajky su take klasicke anglicke. Nic specialne :)

2026-10-23 • via Nuitee