Holiday Inn Express & Suites - Grand Rapids Airport - South by IHG

Hotels
•
Holiday Inn Express
8.8 (1493 reviews)
4888 Town Center Drive SE , Grand Rapids , US
+1 616-512-8222

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Close to airport
Friendly staff
Clean and comfortable rooms
Good value for money
Cons:
Neglected common areas
Noise from AC and external lights
Inconsistent housekeeping

Categories

Cleanliness
7.94
Hallways and floors in common areas were neglected. Dirty elevator floors noted.
Service
9.41
Staff was very friendly and helpful, especially in returning lost items.
Location
9.45
Close to GR Ford Airport with convenient shuttle service.
Room Quality
8.4
Rooms were spacious and comfortable, though some issues with noise and cleanliness were reported.
Amenities
8.93
Free breakfast and shuttle to the airport were appreciated, but there were minor issues with TV channels.
Value for Money
8.89
Generally good value, but higher prices noted when booking through third parties.
Food and Beverage
8.44
Breakfast was decent, but some guests had complaints about the K-cup coffee availability.
Overall Experience
8.91
Good for a short stay, with some concerns about cleanliness and noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:47

Property Description

Convenient Location
Holiday Inn Express & Suites - Grand Rapids Airport - South, an IHG Hotel, offers a prime location near Calvin College and just a short distance from Gerald R. Ford International Airport.

Modern Amenities
Enjoy a range of amenities including a fitness centre, indoor pool, and free WiFi throughout the property. The hotel also provides a free shuttle service, concierge services, and a 24-hour front desk for your convenience.

Comfortable Accommodations
Relax in well-equipped rooms featuring flat-screen TVs, private bathrooms, and air conditioning. Whether you're here for business or leisure, the hotel offers a business centre, snack bar, and more to cater to all your needs.

Book your stay at Holiday Inn Express & Suites - Grand Rapids Airport - South, an IHG Hotel for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRR

Location

Guest Reviews

8.8
Based on 1493 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 8.44
Overall Experience: 8.91
L
Lisa • solo_traveller • us
8
2026-09-19 • via Nuitee
P
Paul • solo_traveller • ke
9
A good place with nice breakfast
Pros:

The break fast was quite good. Rooms good size.no no noise. I took long time for prayer i am a pastor and it was good. I was a tourist and the location was ok to Airport

Cons:

Breakfast to be at 600 AM instead of 630 AM
MANY GUEST missised it.

2026-09-18 • via Nuitee
R
Robin • solo_traveller • us
10
2026-09-16 • via Nuitee
P
Paul • couple • gb
10
Excellent Value For Money Stay
Pros:

Clean and functional, excellent value for money

Cons:

All good

2026-09-13 • via Nuitee
B
Barry • couple • us
10
2026-09-12 • via Nuitee
L
Lisa • couple • us
10
2026-09-11 • via Nuitee
J
Joan • couple • us
10
Whirlwind trip to Grand Rapids
Pros:

Clean, seemed new and updated. Comfortable beds. Friendly staff and close to retail district

Cons:

Nothing

2026-09-10 • via Nuitee
S
Sandra • couple • us
10
Stayed overnight to take friend to airport. There was no gluten free option for her for breakfast That was disappointi
Pros:

Met my needs

Cons:

Close to airport

2026-09-08 • via Nuitee
S
Shumpei • solo_traveller • us
3
It was just okay.
Pros:

It’s a good value for the price.

Cons:

The bathroom exhaust fan didn’t work, and the room key stopped working the next day. Other than that, no complaints.

2026-09-07 • via Nuitee
P
Peter • couple • us
9
Pros:

Comfortable. Good value. Good location for Ionia Freak Fair.

2026-09-05 • via Nuitee
D
Denise • couple • us
10
Holiday Inn Consistency We Have Come to Expect!
Pros:

Everything was great... breakfast was ample. Eggs, bacon pancakes and more! Bed was comfy. Clean room and loved the bathroom products. Would stay again on our trip to visit family in the area. Holiday Inn always consistently clean and provides what is listed and expected.

Cons:

Nothing. Everything was great.

2026-09-04 • via Nuitee
L
Lorraine • couple • us
10
Would stay again
Pros:

Close to airport,room was clean and bed was comfortable

Cons:

We liked everything

2026-09-02 • via Nuitee
C
Chelsie • couple • us
8
Nice. Definitely would stay again. Very good breakfast.
Pros:

Friendly.

Cons:

It wasn't a bad stay.

2026-09-01 • via Nuitee
A
Andrew • solo_traveller • za
8
2026-08-26 • via Nuitee
A
Amparo • solo_traveller • es
9
2026-08-26 • via Nuitee
J
Jean • couple • us
10
A comfortable stay. Very pleasant property.
Pros:

I stayed at the hotel after a late flight. I appreciated the fact that I was comfortable about them holding the room for me.

2026-08-26 • via Nuitee
J
Judith • couple • us
9
Average
Pros:

Fit nicely in travel plans

Cons:

Bed belt like it was supported by plywood!

2026-08-26 • via Nuitee
A
Amparo • solo_traveller • es
9
2026-08-26 • via Nuitee
M
Michael • couple • gb
10
Pros:

Coffee on demand free

2026-08-25 • via Nuitee
D
Daniel • solo_traveller • us
10
Would stay again.
Pros:

Curtains blocked out all light. Breakfast was great. Room felt clean and modern.

2026-08-24 • via Nuitee