Radisson Blu Hotel, Birmingham

Hotels
•
Radisson Blu
8.1 (8005 reviews)
12 Holloway Circus , Birmingham , GB
+44 121 654 6000

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Dusty rooms
Poor amenities
Issues with food quality

Categories

Cleanliness
7.35
The room was dusty and had dust on lamps and amenities.
Service
9.35
Staff were described as friendly and helpful.
Location
9.35
Multiple reviews praise the central location and convenience.
Room Quality
7.85
Some rooms were comfortable while others faced issues with cold temperatures and air conditioning.
Amenities
6.35
Issues with the TV functionality and general amenities were noted.
Value for Money
8.85
Overall, good value despite mixed reviews on facilities.
Food and Beverage
7.35
Breakfast was mentioned as overcooked and some meals were unavailable.
Overall Experience
8.35
Overall, guests had a positive stay with some issues impacting experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:44

Property Description

Luxurious Accommodation
Experience stylish, air-conditioned rooms with free Wi-Fi and stunning city views in this modern 4-star hotel located in a 39-story glass skyscraper.

Convenient Location
Situated just 500 meters from Birmingham New Street Rail Station, this hotel is a stone's throw away from the Bullring shopping centre, ICC, and the bustling business district.

Dining and Entertainment
Indulge in a unique dining experience at the on-site Collage restaurant, or unwind with a cocktail at The Lobby Bar and Collage Bar. Perfect for business or leisure travelers.

Book your stay now and enjoy the best of Birmingham's hospitality!

Important information:

June 1 2025, Radisson Blu Hotel, Birmingham will be a cashless property. From this date, cash will no longer be accepted in any of our outlets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHX

Location

Guest Reviews

8.1
Based on 8005 reviews
Cleanliness: 7.35
Service: 9.35
Location: 9.35
Room Quality: 7.85
Amenities: 6.35
Value for Money: 8.85
Food and Beverage: 7.35
Overall Experience: 8.35
J
James • couple • gb
10
2026-10-31 • via Nuitee
J
jonathan • couple • gb
9
Great stay - would use again
Pros:

Good location near New Street station
We had a great view from the 16th floor
Staff were very helpful and friendly

Cons:

Nothing significant

2026-10-31 • via Nuitee
R
Roheya • solo_traveller • gb
10
2026-10-31 • via Nuitee
S
Sin • couple • gb
10
2026-10-31 • via Nuitee
Y
Yugen • couple • gb
8
Dispute the AC discomfort, still a very enjoyable stay
Pros:

Staff
Customer Service
Location
Quite floor

Cons:

AC not working, room was stuffy from stale air flow

2026-10-31 • via Nuitee
S
Shalika • couple • gb
10
2026-10-30 • via Nuitee
S
Sandeep • solo_traveller • gb
6
Pros:

Pillows and Bed good. Breakfast decent. Location good

Cons:

Corridors outside room leaking, smell. They no longer do any streaming on tvs which they used to. They said yes to a wake up call and then forgot.
Conditioner in bath was empty.
Shower was intermittent and stopped working during my shower 3 times, which was so annoying. Was really hot water as thermostat was not working either.
They also dont have plugs near the bed, just usb ports

2026-10-30 • via Nuitee
A
Abd-Ur Raheem • couple • gb
8
Nice play of course
Pros:

Excellent building and great size rooms.

Cons:

Breakfast was ok and our AC/ heating unit didn’t work but they brought us a portable heater which worked very well. Thank you.

2026-10-30 • via Nuitee
R
Robert • couple • gb
9
2026-10-29 • via Nuitee
A
Abdulrazak • family_with_children • ng
10
2026-10-28 • via Nuitee
T
Thomas • couple • gb
10
Perfect location for a city centre event like a concert and some shopping in the bull ring. Breakfast was delicious too
Pros:

Extremely welcoming and convenient location for my reasons of stay

Cons:

Nothing

2026-10-28 • via Nuitee
J
Jack • solo_traveller • gb
3
Location great, not a 4 star hotel, tired and dated and not clean at all
Pros:

Great location to Birmingham New Street Train Station

Cons:

The carpet in the room was stained everywhere, the bathroom was dated and looked tired. Also the noise from the air vent all night made my night sleep unbearable, you could see loose wiring in the vents and it kept tapping all night, this was after I moved 2 rooms before hand due to the noise of the room next to the elevator and dirty room

2026-10-28 • via Nuitee
C
COLIN • couple • gb
10
2026-10-28 • via Nuitee
N
Nicola • couple • gb
1
Grubby, dirty walls,stained bedding, stains on bathroom floor. Disgusting.walked into the room and straight back out. Wo
Pros:

The staff were friendly and helpful

Cons:

Everything

2026-10-28 • via Nuitee
A
Amjad • extended_group • gb
8
2026-10-28 • via Nuitee
H
Hai • family_with_children • gb
7
Cons:

The room is reasonably clean, but there is a slight musty smell and quiet background noise at night

2026-10-28 • via Nuitee
J
Jake • solo_traveller • gb
10
2026-10-27 • via Nuitee
N
niki • family_with_children • gb
10
Pros:

We had issues with our first room, we were moved so quickly and the staff were amazing

2026-10-26 • via Nuitee
J
Jade • couple • gb
6
Ideal.
Pros:

Great location & fab staff!

Cons:

Nightmare with rooms! First room no working a/c or heating. Second room no working lights.

2026-10-26 • via Nuitee
B
Benedicta • couple • gb
5
Overall the stay was okay .
Pros:

I like where the hotel is located , close to the bullring and just a few minutes walk to convenience stores .

Cons:

We had a problem with the heating in the room , it was not working . A staff came to attempt to fix it and wasn’t able to we requested to move rooms however they didn’t seem keen to move us rooms although I was cold a suffer either a condition . Eventually another staff member came and was able to sort the heating in the room . In the morning the receptions who was a male appeared to be very unfriendly and stern which I did not appreciate at all . However staff who had checked us in the night before was lovely and communicated in a warm manner , the staff at the bar Markos was also lovely and treated us well and accommodated us when we asked for a drink and what he would recommend. Thank you .

2026-10-26 • via Nuitee