Four Points by Sheraton Atlanta Airport West

Hotels
•
Four Points by Sheraton
7.9 (779 reviews)
3520 North Desert Drive , Atlanta , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Clean establishment
Cons:
Poor cleanliness
Room quality issues
Rude front desk

Categories

Cleanliness
7.29
Room could have been cleaner and issues noted regarding dirtiness.
Service
8.76
Mixed reviews; some found staff accommodating while others reported poor service.
Location
9.8
Great location noted in multiple reviews.
Room Quality
7.25
Rooms showed signs of wear and issues reported with amenities.
Amenities
6.78
Missing basic amenities in rooms.
Value for Money
6.24
Overcharged and lack of complimentary services reported.
Food and Beverage
7.29
Breakfast not complimentary; issues with breakfast service.
Overall Experience
9.76
Despite issues, some guests enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:08

Property Description

Convenient Location and Amenities

Located near Hartsfield Atlanta International Airport and Interstate 85, Four Points by Sheraton Atlanta Airport West offers comfortable accommodations and free airport shuttle service. Guests can enjoy a complimentary weekday newspaper and access to on-site fitness facilities and a seasonal outdoor swimming pool.

Pet-Friendly and Accessible Attractions

This pet-friendly hotel is conveniently situated close to Interstate 285 and provides easy access to popular attractions like Six Flags over Georgia, Atlanta Motor Speedway, and the Mercedes Benz Stadium.

Additional Services

The hotel offers a complimentary airport shuttle service from 5am to 12 midnight, ensuring a hassle-free stay for guests. Book your stay at Four Points by Sheraton Atlanta Airport West for a seamless travel experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ATL

Location

Guest Reviews

7.9
Based on 779 reviews
Cleanliness: 7.29
Service: 8.76
Location: 9.8
Room Quality: 7.25
Amenities: 6.78
Value for Money: 6.24
Food and Beverage: 7.29
Overall Experience: 9.76
S
Shaterika • couple • us
10
2026-09-19 • via Nuitee
B
Brenda • solo_traveller • us
9
It meet my needs
Pros:

It was convenient for me while I was traveling and easy to find.

Cons:

Didn't like that I had to walk to the front of the building to use the elevator when I was taking my luggage up from my car which I had to park in the back

2026-09-18 • via Nuitee
J
Jamila • family_with_children • us
7
Pros:

The air was set and was no way to change the temperature in the room to make it more comfortable to sleep

Cons:

Just the not being able to control the temperature

2026-09-10 • via Nuitee
J
Jasmine • solo_traveller • us
10
Pros:

Everything

2026-09-07 • via Nuitee
R
Rasheen • couple • us
9
2026-09-07 • via Nuitee
G
Graciela y William • solo_traveller • uy
7
Pros:

Habitación para dos personas, cómoda. Desayuno muy bueno

Cons:

La piscina tenía el agua turbia, no la pude usar. Sobre el escritorio falta un poco de luz

2026-09-03 • via Nuitee
I
Ilrana • couple • us
9
2026-08-14 • via Nuitee
F
Francisco • solo_traveller • br
8
2026-08-13 • via Nuitee
L
Ladarius • couple • us
8
2026-08-13 • via Nuitee
S
sade • couple • us
1
i hated it
Pros:

they lie for your deposit

Cons:

they lie for your deposit

2026-08-12 • via Nuitee
I
Ilrana • couple • us
8
Dirty bedding and took too long to replace when i called so had to go get it myself and make the bed.
Pros:

Close to everything

Cons:

Parking and low staff. Bedding was dirty. I had to make my own bed after driving 12 hrs. Exhausting.

2026-08-10 • via Nuitee
A
Andrea • solo_traveller • us
10
I will come again and again
Pros:

It was beautiful the staff was amazing

Cons:

Everything it was beautiful

2026-08-08 • via Nuitee
D
Demeterius • couple • us
9
Great place, great price, perfect location.
Pros:

The staff was friendly and helpful. The location was perfect.

2026-08-06 • via Nuitee
2
235mirjamf • Business
10
The very best!
Pros:

Ade at the hotel bar is awesome. Such a nice person just to chat with. He really enlightenes this hotel bar with his smile!

2026-07-23 • via Tripadvisor
3
386harryg • Family
10
Great airport hotel experience
Pros:

Solid hotel with a great shuttle and breakfast! Shout out to Laurie for a great shuttle experience on an otherwise bad airport travel day

2026-07-22 • via Tripadvisor
M
Msmitty37 • Family • Zurich
6
Mostly good, but difficult arrival
Pros:

Great departure in the shuttle with Lauri. So friendly to start the day and very helpful. Unfortunately the arrival was not good at all. The shuttle is way too small fir the number of people arriving from the airport and only runs every half hour so we ended up having to take a taxi

Hotel is otherwise very nice

2026-07-22 • via Tripadvisor
N
nickcL7090VV • Business
10
Reliable friendly van service
Pros:

Reliable van service, love the ability to call the hotel, get a code, and see the location of the van. Never an issue, which is a big deal! Easy check-in. Good breakfast. Our van driver was Laurie, she was awesome. She ensures the van leaves on time.

2026-07-22 • via Tripadvisor
J
J7605QYanthonyj • Solo travel
10
Hotel Parking To Go To Airport
Pros:

Laurie was friendly, professional & speedy. Overall great experience. Would park again.

2026-07-22 • via Tripadvisor
A
andrewwH9798FL • Solo travel
10
Great service!
Pros:

The room was clean and affordable, good breakfast included, and our shuttle driver Laurie made sure we got onto a very busy shuttle and right on time for our trip to the airport in the morning!

2026-07-22 • via Tripadvisor
1
107salemh • Business
6
Good enough hotel
Pros:

Good enough hotel for short stays, driver Laurey was specially helpful and friendly when it came time to get to and from the airport!

2026-07-21 • via Tripadvisor