Hilton Promenade Branson Landing

Hotels
Hilton Hotels & Resorts
8.5 (713 reviews)
3 Branson Landing , Branson , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Fantastic staff
Cons:
Cleanliness issues
High cost relative to offerings

Categories

Cleanliness
7.96
There were multiple mentions of dirty rooms and issues with housekeeping.
Service
9.43
Feedback highlighted fantastic staff, although there were significant complaints about customer service inconsistencies.
Location
9.47
Many positive remarks about the hotel's location being close to shops and attractions.
Room Quality
8.42
Rooms were described as spacious with comfortable beds, though issues with cleanliness were noted.
Amenities
7.95
Mixed reviews about amenities; positive mentions of pools, but complaints about lack of soap and coffee.
Value for Money
7.41
Several comments indicated that the pricing did not match the offered experience.
Food and Beverage
8.46
General satisfaction, though mentions of missing free breakfast were noted.
Overall Experience
8.93
Overall, guests reported a positive experience but with some reservations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:47

Property Description

Luxurious Lakefront Hilton in Branson Landing

Indulgent Accommodations: The Hilton Promenade Branson Landing offers spacious guestrooms with rosewood furnishings, luxury bedding, and modern amenities like flat-screen TVs and work desks.

Culinary Delights: Guests can savor international cuisine made from locally sourced ingredients at the Branson Restaurant, or visit Level 2 Steakhouse and Clear lounge for a delightful dining experience.

Convenient Location: Nestled on Lake Taneycomo and just minutes away from Tanger Outlet Mall, this Hilton is a short drive from Payne Stewart Golf Club and the vibrant theatre district, offering a perfect blend of relaxation and entertainment.

Book your stay at the Hilton Promenade Branson Landing for a truly unforgettable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SGF

Location

Guest Reviews

8.5
Based on 713 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 7.95
Value for Money: 7.41
Food and Beverage: 8.46
Overall Experience: 8.93
J
james solo_traveller us
9
Pros:

Nice location

Cons:

A little issue getting on the internet, but the hotel gave good customer service to help us

2026-08-28 via Nuitee
L
Larry couple us
10
Stay was excellent
Pros:

Great location

Cons:

None

2026-08-24 via Nuitee
H
henry couple us
7
Pros:

Location was perfect, bed was great, very clean everywhere.

Cons:

Wasn't a breakfast offered.

2026-08-24 via Nuitee
M
molly solo_traveller us
10
Pros:

We liked everything

Cons:

There was nothing we didn't like

2026-08-24 via Nuitee
B
Bruce solo_traveller us
9
2026-08-23 via Nuitee
R
Rachelle couple us
7
Pros:

Location was excellent. Staff was courteous and room was clean.

Cons:

We received a ADA room and we did not like that part. Motorized black out shade was broke so we could not open it. Room stayed dark.

2026-08-20 via Nuitee
A
Angela extended_group us
8
Great stay at the Hilton on the Promenade! Great location great customer service
Pros:

Location, workout room, and pool and beautiful property

Cons:

Our sheets weren’t clean and I wish they had coffee in the morning

2026-08-20 via Nuitee
S
Shinka solo_traveller us
2
Pros:

I loved the location

Cons:

Our rooms weren't clean

2026-08-18 via Nuitee
B
Billy solo_traveller us
10
Pros:

The location and ease of getting to places

Cons:

The uncomfortable couch and chair

2026-08-17 via Nuitee
J
Jim couple us
2
Pros:

The location was perfect for what we wanted.

Cons:

No AC. Reported it to front desk 3 times. Received 3 different excuses and was only given a fan. No offers from the Hotel to change rooms. And we're Hilton members.

2026-08-17 via Nuitee
D
Danny couple us
10
All in all it was a great stay and hopefully we can go again sometime this year.
Pros:

It was all great. The rooms were great and very clean. It was nice to have everything you need and not have to worry about going out.

Cons:

I was not expecting to have a charge on my bill for using the parking garage. Seems like that should be part of staying there.

2026-08-17 via Nuitee
S
Strawberry family_with_children us
10
2026-08-14 via Nuitee
A
Andrew solo_traveller us
9
2026-08-13 via Nuitee
L
Lindsay solo_traveller us
8
2026-08-11 via Nuitee
A
Alex couple us
10
2026-08-10 via Nuitee
J
Jana couple us
10
Pros:

Location

2026-08-09 via Nuitee
A
Allen couple us
4
Very disappointed overall. The hotel location is nice and staff were friendly but overall I was very
Pros:

We did not eat breakfast but we have in the past and it is very good. However we did have room service dinner which was not very good!

Cons:

Bed was uncomfortable, pricing was too high for the services provided. Restaurant meal for dinner was not good but very expensive. Room was not as clean as it could have been. Even took some pictures. We had either some fleas or gnats in bathroom and bedding. I just saw a few but that was enough.

2026-08-07 via Nuitee
R
Rodney couple us
2
The manager should have been notified sooner of problems so it could have been resolved sooner
Pros:

Location

Cons:

We didn’t stay. Had problem with room had to leave

2026-07-24 via Nuitee
A
Amanda family_with_children us
10
2026-07-12 via Nuitee
C
Coleen extended_group us
10
2026-07-07 via Nuitee