Crowne Plaza Budapest by IHG

Hotels
•
IHG
9.6 (99 reviews)
1-3, Vaci Road, Budapest, 1062 , Budapest , HU
+36 1 288 5500

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Pets allowed

Facilities

Fitness facilities
Electric car charging station
Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Elevator
Fitness facilities
Conference space
See all facilities

Review Highlights

Pros:
Great service
Comfortable rooms
Excellent location
Impressive breakfast
Affordability

Categories

Cleanliness
9.33
Standard quality for this hotel tier.
Service
10
Great staff. Friendly and helpful; exceptional during a health emergency.
Location
9.8
Excellent location for exploring Budapest.
Room Quality
9.34
The room is comfortable.
Amenities
9.29
Impressive breakfast buffet.
Value for Money
9.82
Excellent place to stay and affordable.
Food and Beverage
9.28
Breakfast is very good; highly recommended.
Overall Experience
9.93
Overall excellent quality hotel; a memorable family experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:11

Property Description

Luxurious Amenities and Services
Indulge in the fitness center, garden views, and concierge services, plus complimentary Wi-Fi and a hair salon for a memorable stay.

Gourmet Dining and Event Spaces
Dine at Arrabona Restaurant or enjoy room service and a drink at the bar/lounge. Plan events in the vast conference space with 13 meeting rooms.

Comfortable Accommodations and Nearby Attractions
Relax in one of the 230 air-conditioned rooms with minibars and deluxe bathrooms. Explore nearby landmarks like St. Stephen's Basilica and Parliament Building.

To experience unparalleled comfort and convenience in Budapest, book your stay at Crowne Plaza Budapest today.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BUD

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Sustainability Certifications

    Green Globe

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9.6
Based on 99 reviews
Cleanliness: 9.33
Service: 10
Location: 9.8
Room Quality: 9.34
Amenities: 9.29
Value for Money: 9.82
Food and Beverage: 9.28
Overall Experience: 9.93
2
24alexisq • Business • London, England
10
Exceptional Service from Gabriela
Pros:

I had the pleasure of being served by Gabriela during my stay in Hungary, and I can honestly say she made the experience exceptional. I was here for work, and after long days, her warm welcome, professionalism, and genuine kindness always made me feel comfortable and appreciated.

Gabriela went above and beyond to ensure everything was perfect. She was attentive, friendly, efficient, and always had a smile on her face. Her positive attitude and outstanding customer service truly stood out and made a lasting impression.

She is a real credit to the hotel, and I hope her hard work and dedication are recognised. Thank you, Gabriela, for making my stay so enjoyable. I would happily return, knowing I’d receive such excellent service again.

2026-07-27 • via Tripadvisor
M
mariobQ144KW • Business
10
Peaceful and lovely experience
Pros:

I had an amazing stay at the Crowne Plaza, the location is super convenient, my room was very spacious, clean and quiet! The breakfast its so good and the staff has taken care of me everyday, they are super professional and speak many languages and that makes the experience much more enjoyable! Gabriela has been the most caring during my stay and made me feel at home! I will definitely come back here for my next business trip!

2026-07-27 • via Tripadvisor
S
Sgolden77 • Business
10
Fantastic
Pros:

Fantastic hotel with fantastic staff. The hotel is immaculate . The food was really nice and there was so much to choose from. Would definitely recommend.

2026-07-22 • via Tripadvisor
N
Nataliia • family_with_children • ua
8
2026-07-21 • via Nuitee
J
Jacobus • family_with_children • nl
9
Aanrader voor een paar dagen Boedapest.
Pros:

Schoon
Uitstekend ontbijt
Ruime kamers
Goede douch
Faciliteiten

Cons:

Parkeergarage is klein, maar verder echt een top hotel!

2026-07-21 • via Nuitee
D
Diego • family_with_children • co
10
2026-07-20 • via Nuitee
S
Soltész • family_with_children • hu
10
Minden rendben volt
Pros:

Reggeli kiváló és bőséges.
Személyzet nagyon rendben.
Minden kifogástalan volt
Jó elhelyezkedése van a hotelnak

Cons:

Minden jó volt

2026-07-20 • via Nuitee
L
L4120MAdanielh • Family
10
I would not stay anywhere else
Pros:

The Location is amazing, the rooms really comfy, but the best about this hotel is the Service. Specifically during the breakfast, the service of Diana is the best!

2026-07-19 • via Tripadvisor
L
L1282AIcarlosl • Family
10
Good service by Gaby
Pros:

Everyone was very kind, especially Gaby; she provided excellent service and was very attentive.

2026-07-19 • via Tripadvisor
Ármin • solo_traveller • hu
10
2026-07-19 • via Nuitee
G
Gergő • solo_traveller • hu
9
Biztos, hogy jövünk még!
Pros:

Abszolút Budapest szívében található, közvetlen átjárás a Westend-be, Nyugati pályaudvar 100 méter. Minden nagyon tetszett két gyerekkel. A reggeli bőséges és finom. A klíma jéghideg, a szoba jól felszerelt, nagyon kényelmes ágyak, óriás méretű ágynemű :) Ami feltűnő, hogy az égadta világon semmilyen zaj nem jön be kintről olyan jók a nyílászárók, pedig a Nyugati pályaudvar is ott van szinte az ablak alatt.

Cons:

Az látszik a szállodán, hogy első sorban külföldi vendégek vannak többségben, legtöbbször angolul is szólt hozzánk a személyzet, és a szobába például mindkét tv-n 5db Magyar nyelvű csatorna volt, de ez legyen a legnagyobb gond.

2026-07-19 • via Nuitee
R
Rudolf Josef • solo_traveller • at
10
2026-07-19 • via Nuitee
N
Nikolay • solo_traveller • bg
9
2026-07-19 • via Nuitee
K
Krisztina • solo_traveller • hu
10
2026-07-18 • via Nuitee
T
Thomas • family_with_children • dk
9
Pros:

Lækkert hotel.

Cons:

Sovesofaen fyldte for meget.

2026-07-18 • via Nuitee
M
Murad • family_with_children • az
10
I booked this hotel twice in a month and each stay was wonderful because off hotel comfort, quality of service and break
Pros:

Facility, service, breakfast, location

Cons:

All was good

2026-07-16 • via Nuitee
M
Michelle • couple • za
9
2026-07-15 • via Nuitee
S
S • family_with_children • nl
8
2026-07-14 • via Nuitee
J
Jussi • solo_traveller • fi
9
2026-07-14 • via Nuitee
L
Love_To_Travel_XO13 • Couples
10
Absolutely Outstanding in Every Way
Pros:

What an absolutely outstanding hotel. A percent location. The most comfortable bed we have ever slept in. Incredibly clean property. But the best pet is the employees who are of the highest quality and outstanding customer service.

A true gentleman named Bence at the front desk is without a doubt the best, kindest, nicest person we have ever met. He was so personable and engaging from the moment we arrived. He made us feel like we were the most important guests that have ever stayed at the Crowne Plaza Budapest. He represents the company so well and I will want to return because of him.

I’d recommend a room with access to the lounge. The lounge is beautiful with a rooftop patio, indoor and outdoor space, great drinks and food, wine and sports with an amazing view of the city.

I highly recommend this hotel to everyone visiting Budapest. And if you are using the main Budapest-Nyugati train station, this hotel is literally attached to it.

The Crowne Plaza Budapest in every way. I am so happy we stayed there.

2026-07-13 • via Tripadvisor