Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Excellent food
Cons:
Room cleanliness issues
Service delays due to incidents

Categories

Cleanliness
7.51
Room and towels smelt of cigarette smoke, below expectations for a 5-star hotel.
Service
8.98
General Manager and staff provided excellent service, accommodating various guest needs.
Location
9.02
Centrally located, convenient access to the airport and local attractions.
Room Quality
7.47
Room was a bit dark, temperature couldn't be adjusted correctly.
Amenities
8
Standard amenities but heating system caused discomfort.
Value for Money
7.96
Generally a fair value, though issues with room conditions affected perception.
Food and Beverage
9.01
Breakfast and dining options received high praise for quality.
Overall Experience
8.48
While some issues were faced, overall the experience was enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:59

Property Description

Panoramic Views and Personalised Service
Experience breathtaking views of Erciyes Mountain from our bright and airy rooms while enjoying top-notch personalized service.

Health Centre and Relaxation Facilities
Indulge in a rejuvenating experience at our health centre with massage facilities, indoor pool, fitness room, and sauna, ensuring a tranquil stay.

Convenient Location and Historical Attractions
Located just a short drive from the airport and business district, explore nearby historical sites like Heraclius' Tomb and Surp Krikor Lusovoric Church.

Book now for an unforgettable stay at Wyndham Grand Kayseri, where luxury and comfort await you.

Important information:

Please note that the rates on this website are quoted in EUR but that guests are charged in local currency at the front desk. Rates are based on the daily exchange rate.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ASR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for € 5 per person per night when using an existing bed.
    Children up to and including 6 years old stay for free when using an available extra bed.
    People 7 years old and over stay for € 5 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1472 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 7.47
Amenities: 8
Value for Money: 7.96
Food and Beverage: 9.01
Overall Experience: 8.48
T
Turgay couple de
9
2026-07-01 via Nuitee
T
Turgay couple de
9
Pros:

Her şey çok güzeldi çok merkezi yerde herkese tavsiye ediyoruz yine geleceğiz

2026-07-01 via Nuitee
I
Irum extended_group pk
10
It was a comfortable and achievable stay. We found everything around our location. 😊
Pros:

It is located in the heart of city.

Cons:

Nothing

2026-06-29 via Nuitee
N
Neslihan solo_traveller be
1
Affreux
Pros:

Non

Cons:

Tout

2026-06-29 via Nuitee
Станислав couple ru
10
Pros:

Расположение ,в целом отель отличным

Cons:

Кондиционер плохо работал ,пришли сказали починят ,но ничего не починили ,спасли в очень теплом помещении )

2026-06-29 via Nuitee
S
Spomenka solo_traveller hr
10
Pros:

Great hotel in the centre of town.

2026-06-28 via Nuitee
E
Emrullah Serdar couple tr
10
Mükemmmel
Pros:

Temizlik güler yüz ve müthiş kahvaltı ,özellikle pastırmalı omlet

Cons:

Oda camları daha temiz olabilirdi

2026-06-27 via Nuitee
D
Deniz family_with_children at
8
Pros:

Das Personal ist sehr höflich und hilfsbereit.
Die Zimmer waren sauber und bequem.

2026-06-23 via Nuitee
U
Umut_Guney family_with_children de
4
Das Hotel ist veraltet und daher ist sein Preis nicht wert...
Cons:

Das Bad in unserem Zimmer hat von anfang nach Kanalisation gestunken. Wir haben es nach 2 Tagen reklamiert, aber ist nicht besser geworden, auch wenn ein Techniker die Röhre im Bad überprüft hat.

2026-06-23 via Nuitee
P
Piock couple at
9
2026-06-18 via Nuitee
G
Gerardus couple nl
7
Uitstekende locatie, maar het interieur is dringend aan renovatie toe.
Pros:

Locatie is een pluspunt. Gratis parkeren.

Cons:

Als veelreiziger met ervaring in luxe hotels biedt Wyndham Grand Kayseri een sterke locatie tegenover het centrum, kasteel en bazaar, dicht bij luchthaven en winkelcentrum. De ontvangst is vriendelijk, maar de lobby oogt gedateerd. De Executive Room is ruim en goed uitgerust, maar het interieur is een rommelige mix uit de jaren 2000, met slijtage en te weinig verlichting. De airco is beperkt instelbaar en de kamer rook licht naar oud rookwaar. De badkamer is compleet met goede voorzieningen, maar sommige elementen zijn versleten en de regendouche is deels verstopt. Door vroege vertrek geen ontbijt geprobeerd. Ondanks veroudering biedt het hotel een goede prijs‑kwaliteitverhouding, mede door locatie, netheid en service. Wel dringend toe aan renovatie; feitelijk geen volwaardige vijfsterrennorm meer.

2026-06-17 via Nuitee
O
osman Baudienstleistung family_with_children de
8
Pros:

Super

2026-06-14 via Nuitee
W
Wei Cheng solo_traveller tw
10
2026-06-14 via Nuitee
M
Mustafa solo_traveller nl
9
2026-06-13 via Nuitee
E
Elbra couple fr
10
2026-06-12 via Nuitee
O
Olga solo_traveller ru
10
Pros:

Отель находится прямо в центре города. Большой бассейн и тренажёрный зал открыты с 8 до 23. За углом крупный супермаркет, работает до 21. Рядом с отелем остановка, откуда идёт автобус до автостанции (мы уезжали в Гёреме). Расположение прекрасное. Завтрак не пробовали, не могу ничего сказать. Номера стандартные, вполне приличные.

Cons:

Общего освещения в номерах нет, только от стоячих торшеров.

2026-06-11 via Nuitee
Özden solo_traveller at
10
Harika
Pros:

Hepsini

Cons:

Hepsini

2026-06-11 via Nuitee
Özden family_with_children at
10
Harika
Pros:

Hersey harikaydi

Cons:

Hersey harika

2026-06-11 via Nuitee
I
Iulian couple ro
6
Cel mai slab din ultimii ani
Pros:

Locația

Cons:

Un miros greu ,de lucruri vechi,prosoape foarte uzate,televizor nefunctional

2026-06-10 via Nuitee
A
Ahmet extended_group nl
5
Pros:

Locatie

Cons:

Hygiëne (stank, vliegen)

2026-06-09 via Nuitee