Hilton London Watford

Hotels
•
Hilton Hotels & Resorts
7 (2161 reviews)
Elton Way , Watford , gb

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Cons:
Parking fees
Need for room updates
Inconsistent service

Categories

Cleanliness
6.96
The rooms were described as clean and tidy by several guests. However, there were mentions of maintenance issues.
Service
7.93
Staff was consistently noted as friendly and welcoming, contributing to positive experiences.
Location
7.47
The location was generally praised as suitable for guests, but some reviews indicated it could be more convenient.
Room Quality
6.42
Some guests pointed out issues like worn bedding and a need for updates, while others found their rooms comfortable.
Amenities
5.95
The fitness facilities were mentioned positively, but towel quality and value regarding amenities were criticized.
Value for Money
6.41
Guests expressed that they expected more considering the cost, especially in relation to parking fees.
Food and Beverage
7.96
Breakfast and food quality received high praise, with a variety of options available.
Overall Experience
6.93
The overall experience was mostly positive, with some guests noting specific areas of concern that detracted from their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 08:03

Property Description

Modern Rooms with 24-Hour Room Service
Experience comfort and convenience in our modern rooms at Hilton London Watford. Enjoy 24-hour room service, a TV with cable channels, and tea/coffee facilities for a relaxing stay.

On-Site Gym with Cardio Equipment and Free Weights
Stay active during your visit with our well-equipped gym featuring cardiovascular machines and a variety of free weights for your workout needs.

Dining Options at Jaime's Restaurant and The Patio Bar
Indulge in delicious meals at Jaime's Restaurant, offering breakfast and dinner with an à la carte menu. Unwind at The Patio Bar, serving snacks all day and equipped with a widescreen TV for entertainment.

Book your stay at Hilton London Watford now for a perfect blend of comfort, convenience, and great amenities.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 10 per stay.

Location

Guest Reviews

7
Based on 2161 reviews
Cleanliness: 6.96
Service: 7.93
Location: 7.47
Room Quality: 6.42
Amenities: 5.95
Value for Money: 6.41
Food and Beverage: 7.96
Overall Experience: 6.93
I
Iulian • solo_traveller • gb
9
2026-05-29 • via Nuitee
M
Mark • couple • gb
8
2026-05-28 • via Nuitee
M
MaryQ6277UF • Friends getaway
2
Bad staff culture
Pros:

Location is great, check in staff are miserable, rude with delusions of grandeur. If you can avoid staying here, then avoid it. They actively go out of their way not to help guests and other staff members, not something one would associate with the Hilton brand. Deputy Front desk manager was rude when checking in and couldn’t even smile when greeting guests.

2026-05-27 • via Tripadvisor
C
chenease • couple • gb
1
Awful booking system, poor customer service will not be booking here again
Pros:

Reception is modern and clean

Cons:

First stay my room was over sold, second stay I had booked and paid for a queen room and was given a single room with no light and no air con and was told this is all that’s left

2026-05-27 • via Nuitee
D
David • couple • gb
2
I will not be using Hilton sub-standard hotels again.
Pros:

The staff were friendly and professional but let down by a tired and out-dated hotel.

Cons:

The new booking-in system took way too long and when we eventually got to our room it was too hot. The room smelt mouldy and the bathroom had mould and was in very poor state. The room didn't have air conditioning, and with temperatures at 38 degrees, the room was far too hot - the fan provided just circulated hot air. Not worth £165. Time to catch up and modernise.

2026-05-27 • via Nuitee
P
Paul • couple • gb
5
Could do better
Pros:

Well presented communal areas.

Cons:

No light in the room. Only lamps…. Which means you have to walk into the room the dark to turn a light on.
I what was one the hottest May Day on record, there was no function to cool the room. Only a fan!
The property was dealing with a “new system”. This caused a very big delay in checking in, with long queues. My father who stayed at the same time was randomly charged nearly £90 by mistake off the hotel.

2026-05-27 • via Nuitee
M
Milan • solo_traveller • rs
5
2026-05-27 • via Nuitee
C
Christine • couple • gb
10
2026-05-26 • via Nuitee
T
Todd • couple • gb
2
2026-05-26 • via Nuitee
R
Robert • couple • gb
10
2026-05-25 • via Nuitee
D
Dobrea • couple • gb
5
Pay a lot but get nothing
Pros:

Noting

Cons:

Don’t have air con, I couldn’t sleep at all, is not normal to not have

2026-05-25 • via Nuitee
R
R M • solo_traveller • gb
6
Pros:

I recently stayed at this hotel with my family and booked two rooms.
> The staff were excellent, especially Saim on reception — very polite, professional, and genuinely helpful.
>
> Unfortunately, the rooms were not comfortable at all. The hotel was very noisy, possibly because there is a bar downstairs, which made it difficult for us to rest properly.
>
> The restaurant staff were also very good — quick, friendly, and helpful.
> However, the food quality was disappointing, and the prices were quite expensive for what was offered.
>
> Overall, the service from the staff was great, but the rooms and food need major improvement.

Cons:

Food and beds

2026-05-25 • via Nuitee
S
Steven • extended_group • gb
8
Hull City won the Championship play-off and therefore promoted to the Premier League, can't beat it
Pros:

It did what it said on the tin.

Cons:

Distance from the nearest Train/Tube station

2026-05-24 • via Nuitee
K
Kunashe Homes • solo_traveller • gb
10
Pros:

The location

Cons:

The toilet was not flushing properly

2026-05-24 • via Nuitee
C
Cann • extended_group • gb
8
Would visit again when the room renovation is completed. i
Pros:

The staff on the whole were friendly and helpful.
The room we were in needed upgrading.
The bedside lampstand was extremely dusty

Cons:

Breakfast was let down by the poor sausages including the veggie option.
Bake beans like warm
Dinning room menu expensive for what you are getting. 2nd night both meals were dry and not enjoyable. Drinks expensive

2026-05-20 • via Nuitee
C
Chris • couple • gb
8
Location great, rooms dated
Pros:

Location is great, staff friendly lots of car parking

Cons:

Very dated rooms ( I know there are current renovations going on )

2026-05-20 • via Nuitee
M
Mark • solo_traveller • gb
1
2026-05-20 • via Nuitee
K
Karen • solo_traveller • gb
5
Very very overpriced
Pros:

All good except bedroom

Cons:

Bedroom desperately needs refurbishment

2026-05-20 • via Nuitee
G
Grainne • family_with_children • ie
5
Pros:

Poor Gluten free options for breakfast for a coeliac child. Staff seemed to struggle with the concept of gluten free and what it meant. Awful bread provided. My child ended up having yogurt and bacon for breakfast.

Cons:

Attention to food needs of a gluten free / coeliac

2026-05-18 • via Nuitee
S
Selina • solo_traveller • gb
10
2026-05-16 • via Nuitee