Hilton London Watford

Hotels
•
Hilton Hotels & Resorts
7 (2188 reviews)
Elton Way , Watford , gb

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Cons:
Parking fees
Need for room updates
Inconsistent service

Categories

Cleanliness
6.96
The rooms were described as clean and tidy by several guests. However, there were mentions of maintenance issues.
Service
7.93
Staff was consistently noted as friendly and welcoming, contributing to positive experiences.
Location
7.47
The location was generally praised as suitable for guests, but some reviews indicated it could be more convenient.
Room Quality
6.42
Some guests pointed out issues like worn bedding and a need for updates, while others found their rooms comfortable.
Amenities
5.95
The fitness facilities were mentioned positively, but towel quality and value regarding amenities were criticized.
Value for Money
6.41
Guests expressed that they expected more considering the cost, especially in relation to parking fees.
Food and Beverage
7.96
Breakfast and food quality received high praise, with a variety of options available.
Overall Experience
6.93
The overall experience was mostly positive, with some guests noting specific areas of concern that detracted from their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 08:03

Property Description

Modern Rooms with 24-Hour Room Service
Experience comfort and convenience in our modern rooms at Hilton London Watford. Enjoy 24-hour room service, a TV with cable channels, and tea/coffee facilities for a relaxing stay.

On-Site Gym with Cardio Equipment and Free Weights
Stay active during your visit with our well-equipped gym featuring cardiovascular machines and a variety of free weights for your workout needs.

Dining Options at Jaime's Restaurant and The Patio Bar
Indulge in delicious meals at Jaime's Restaurant, offering breakfast and dinner with an à la carte menu. Unwind at The Patio Bar, serving snacks all day and equipped with a widescreen TV for entertainment.

Book your stay at Hilton London Watford now for a perfect blend of comfort, convenience, and great amenities.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 10 per stay.

Location

Guest Reviews

7
Based on 2188 reviews
Cleanliness: 6.96
Service: 7.93
Location: 7.47
Room Quality: 6.42
Amenities: 5.95
Value for Money: 6.41
Food and Beverage: 7.96
Overall Experience: 6.93
S
Simon • family_with_children • us
1
Hot
Pros:

No air conditioning. The heat was horrendous.

2026-06-10 • via Nuitee
J
JOHN • solo_traveller • gb
2
This has damaged my opinion of Hilton - having been a regular customer over the past 12 years.
Pros:

room a good standard, eventually - see below

Cons:

I booked and paid for a double room on 8th April 2026 (booking reference 5804672496)
On arriving at the hotel on 13th May (5 weeks after the room was booked and paid for) I was told they could only offer a twin room as no double rooms available. I told the staff on reception this was totally unacceptable as I booked and paid for a double room 5 weeks earlier. To have no double rooms available on my arrival was shocking and unprofessional.
It was only when I made these points they offered me an available double room - I was bemused why they initially stated they could only offer a twin room when a double was available - as per my booking and payment.

2026-06-10 • via Nuitee
C
chenease • couple • gb
9
Great reception service, hotel is clean and well looked after, housekeeping let the stay down
Pros:

Peter on reception gave great customer service and was extremely helpful

Cons:

I had booked late check out till 1pm and at 9:30am roughly house keeping banged on the door and let themselves in. I then advised I was still in the room. Again at 11:45 roughly, they just let themselves in this time and did not knock, again I told them I was here until 1pm. There needs to be a better system and more respect for customers

2026-06-08 • via Nuitee
P
Peter • solo_traveller • gb
10
2026-06-07 • via Nuitee
M
Michael • couple • gb
8
Convenient
Pros:

N/a

Cons:

N/a

2026-06-07 • via Nuitee
P
Peter • solo_traveller • gb
10
Pros:

Gym is top notch

Cons:

Gym is getting busy

2026-06-06 • via Nuitee
P
Peter • solo_traveller • gb
10
Pros:

Been staying at the Watford Hilton for two nights each week for nearly a year. There's a reason I am staying here. It is nice, welcoming, has great staff, brilliant gym (bit busy), good steaks and a knockout breakfast (and breakfast team).

Keep up the good work!

Cons:

Having to pay for parking

2026-06-06 • via Nuitee
P
Peter • solo_traveller • gb
10
Pros:

Breakfast is 2nd to none

Cons:

Someone else was in the garden

2026-06-06 • via Nuitee
P
Peter • solo_traveller • gb
10
Pros:

The staff always go out of their way to accommodate and make you feel at home.

Cons:

Gym is getting busy

2026-06-06 • via Nuitee
P
Peter • solo_traveller • gb
10
Pros:

Steaks, Staff and breakfast

Cons:

Gym is getting busier

2026-06-06 • via Nuitee
S
Stephen • couple • de
6
Maybe our expectations were too high. Comfortable and clean rooms, pity that corridors weren`t.
Pros:

Good location and comfortable overnight stay. Breakfast was excellent and the friendly, helpful staff were superb in brighten the start to the day.

Cons:

I requested a room on the lower floors, due to our young dog`s difficulty with lifts.
On our 3rd floor we found several room service trays still with scraps of the meal. Of course our dog was curious to these scents. We met with friends and on our return late at night, tehse trays were still outside the rooms.

2026-06-05 • via Nuitee
J
James • family_with_children • es
7
Nice bar and restaurant. Great breakfast. Some of the rooms are a bit tired.
Pros:

Nice bar and restaurant. Great breakfast.

2026-06-03 • via Nuitee
R
richard • extended_group • gb
7
Convenient
Pros:

Breakfast good location good

Cons:

Some staff a little unfriendly

2026-06-03 • via Nuitee
D
David • solo_traveller • gb
8
Pros:

Nice hotel

Cons:

N/A

2026-06-01 • via Nuitee
R
Roy • couple • gb
10
Delightful
Pros:

It was ideally located for visit to Warner Brothers Studio Tour

Cons:

Food is a little on the expensive side

2026-06-01 • via Nuitee
J
Joel • solo_traveller • gb
10
2026-05-31 • via Nuitee
S
Suki • extended_group • gb
9
Brilliant Easy Hotel
2026-05-31 • via Nuitee
I
Iulian • solo_traveller • gb
9
2026-05-29 • via Nuitee
M
Mark • couple • gb
8
2026-05-28 • via Nuitee
M
MaryQ6277UF • Friends getaway
2
Bad staff culture
Pros:

Location is great, check in staff are miserable, rude with delusions of grandeur. If you can avoid staying here, then avoid it. They actively go out of their way not to help guests and other staff members, not something one would associate with the Hilton brand. Deputy Front desk manager was rude when checking in and couldn’t even smile when greeting guests.

2026-05-27 • via Tripadvisor