Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Quality breakfast
Cons:
Cleanliness issues
Noise from neighbors
Outdated room facilities

Categories

Cleanliness
7.71
There were mentions of dust and issues regarding cleanliness in one of the reviews.
Service
9.18
Reviews highlight very friendly staff and helpful service.
Location
8.92
The location is frequently praised as being convenient and well-placed.
Room Quality
7.97
Some reviews mentioned outdated rooms and issues with sound insulation.
Amenities
8.4
Good amenities like coffee machines and complimentary items were noted.
Value for Money
8.66
Value for money was regarded positively with reference to the pricing and service quality.
Food and Beverage
8.21
Breakfast is praised, but it is noted to be expensive.
Overall Experience
8.18
Overall positive sentiments from various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:47

Property Description

Central Location and Easy Accessibility:
Situated in the heart of the city next to the charming Suze canal and shopping area, Mercure Biel hotel is a convenient stroll from the main station, ensuring a hassle-free arrival and departure.

Luxurious Amenities:
Indulge in comfort with well-equipped rooms featuring private bathrooms, minibars, and complimentary WiFi. Unwind at the top-floor sauna and fitness center, offering panoramic views and relaxation.

Gastronomic Delights and Nightlife:
Savor seasonal dishes and exquisite wines at the Barrique restaurant, or sip on quality drinks at the lively L'heure Bleue bar, perfect for unwinding until the early hours.

Ready to experience the perfect blend of convenience, luxury, and entertainment? Book your stay at Mercure Biel hotel now!

Important information:

Please note that the restaurant is closed on Saturdays and Sundays and the bar is closed on Sundays.Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs CHF 22 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 1544 reviews
Cleanliness: 7.71
Service: 9.18
Location: 8.92
Room Quality: 7.97
Amenities: 8.4
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.18
T
Tania solo_traveller au
10
A perfect stay
Pros:

Everything was just perfect for us. The extremely helpful staff made sure we had connecting rooms as we were travelling with young kids. We made the most of the new kid's corner that the hotel have recently arranged. It was super...for the adults too!
Rooms were spacious and orderly and the whole experience of checking in early and leaving left luggage was seamless.

Cons:

We just stayed 1 night!

2026-06-20 via Nuitee
A
Alejandro extended_group ch
9
Excellent choice for business travellers
Pros:

The location is awesome with the bus no.2 passing nearby heading to the main watchmakers facilities. The cleanliness is perfect, very good bed and awesome breakfast with everything you'll need.

Cons:

Checkin and check out can be a little time consuming specially with other co-workers.

2026-06-18 via Nuitee
A
Aline couple ch
8
War alles top
Pros:

Sehr gut

Cons:

-

2026-06-18 via Nuitee
G
Giulio solo_traveller ch
7
Va
Pros:

Il personale é gentile, la camera abbastanza grande ed il posto silenzioso. Vi é anche una zona SPA, che però non ho visitato per cui non posso giudicarla.

Cons:

A confronto con altri alberghi di più modesta classe, non ho trovato una grande differenza, se non un minibar ed un tresor nella camera, diciamo non ho avuto l'effetto WHOW. Uno dei lavandini in bagno non scaricava, per fortuna ve n'erano due, il pavimento nel bagno non era pulitissimo, controluce si vedevano delle macchie. Per il prezzo mi attendevo qualcosa di meglio.

2026-06-18 via Nuitee
A
Anthony couple ch
8
2026-06-17 via Nuitee
T
Trevor solo_traveller be
8
Pros:

Clean. Comfortable bed. Very friendly staff.

Cons:

The room didn't contain a suitable desk for working on my laptop. The shower gel container was empty.

2026-06-17 via Nuitee
J
Jürgen couple au
10
a real pleasure and generally a great experience
Pros:

the staff were incredibly helpful and friendly

Cons:

limited parking

2026-06-15 via Nuitee
J
JC couple ch
8
2026-06-13 via Nuitee
F
Francesca couple it
8
Comodo e pulito
Pros:

Comodo in centro, camera pulita e colazione super ricca

Cons:

Il parcheggio al nostro arrivo non era disponibile e abbiamo dovuto parcheggiare a pagamento

2026-06-11 via Nuitee
N
Niffenegger extended_group ch
9
2026-06-11 via Nuitee
L
LUANA extended_group ch
8
2026-06-10 via Nuitee
K
König solo_traveller ch
10
2026-06-10 via Nuitee
X
Xavier solo_traveller fr
7
Hôtel fonctionnel
Pros:

Hotel irréprochable sur les fondamentaux

Cons:

Décoration très froide et impersonnelle

2026-06-10 via Nuitee
S
Simone solo_traveller ch
9
Pros:

Super Lage! Sehr feeundliches Personal!

2026-06-10 via Nuitee
H
Heinz solo_traveller de
9
2026-06-08 via Nuitee
P
patrick solo_traveller ch
9
Pros:

La grandeur de la chambre....la place, les meubles, Aquatis et Moxy Lausanne, c'est horriblement étriqué en comparaison. Et pour le prix en plus....

2026-06-08 via Nuitee
P
Patrizio couple ch
8
2026-06-08 via Nuitee
V
Volker solo_traveller de
8
Top
Pros:

Lage sehr ruhig aber zentral waren sehr freundlich und das Hotel war sauber

2026-06-08 via Nuitee
T
Thomas solo_traveller de
9
2026-06-08 via Nuitee
P
Patricia couple de
9
Perfekt für eine Reise nach Biel
Pros:

Ruhig,sauber , sehr bequeme Betten.
Zentral gelegen ,auch der Hbf war fussläufig sehr gut zu erreichen
Das Frühstück war ebenfalls ausgezeichnet

2026-06-08 via Nuitee