Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Quality breakfast
Cons:
Cleanliness issues
Noise from neighbors
Outdated room facilities

Categories

Cleanliness
7.71
There were mentions of dust and issues regarding cleanliness in one of the reviews.
Service
9.18
Reviews highlight very friendly staff and helpful service.
Location
8.92
The location is frequently praised as being convenient and well-placed.
Room Quality
7.97
Some reviews mentioned outdated rooms and issues with sound insulation.
Amenities
8.4
Good amenities like coffee machines and complimentary items were noted.
Value for Money
8.66
Value for money was regarded positively with reference to the pricing and service quality.
Food and Beverage
8.21
Breakfast is praised, but it is noted to be expensive.
Overall Experience
8.18
Overall positive sentiments from various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:47

Property Description

Central Location and Easy Accessibility:
Situated in the heart of the city next to the charming Suze canal and shopping area, Mercure Biel hotel is a convenient stroll from the main station, ensuring a hassle-free arrival and departure.

Luxurious Amenities:
Indulge in comfort with well-equipped rooms featuring private bathrooms, minibars, and complimentary WiFi. Unwind at the top-floor sauna and fitness center, offering panoramic views and relaxation.

Gastronomic Delights and Nightlife:
Savor seasonal dishes and exquisite wines at the Barrique restaurant, or sip on quality drinks at the lively L'heure Bleue bar, perfect for unwinding until the early hours.

Ready to experience the perfect blend of convenience, luxury, and entertainment? Book your stay at Mercure Biel hotel now!

Important information:

Please note that the restaurant is closed on Saturdays and Sundays and the bar is closed on Sundays.Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRN

Location

Guest Reviews

8.4
Based on 1665 reviews
Cleanliness: 7.71
Service: 9.18
Location: 8.92
Room Quality: 7.97
Amenities: 8.4
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.18
W
Willy • couple • ch
9
Pros:

Frühstück fast zu reichhaltig (warme Speisen)

Cons:

Bei unserer Buchung war das Frühstück nicht inbegriffen.
Da es eher auf Brunch ausgerichtet war, empfanden wir es eher als zu teuer.

2026-09-17 • via Nuitee
P
Pasqualetto • solo_traveller • ch
9
Pros:

Grande chambre. Boissons à disposition.

2026-09-17 • via Nuitee
J
Juan Luis • couple • es
9
2026-09-17 • via Nuitee
N
Nigel • solo_traveller • gb
8
great for the city
Pros:

was just perfect from my 2 night stay

Cons:

Breakfast buffet could have been better

2026-09-16 • via Nuitee
M
Michelle • couple • ie
8
Enjoyed
Pros:

Clean good breakfast

Cons:

Nothing

2026-09-13 • via Nuitee
F
Faisal • couple • de
8
2026-09-12 • via Nuitee
M
Murat • couple • fr
10
Pros:

Tout , personnelle à l’écoute et trouve très vite des solutions à tout

Cons:

Rien

2026-09-11 • via Nuitee
M
Marie • solo_traveller • ch
9
2026-09-10 • via Nuitee
J
Jürg Brühlmann • couple • ch
8
ok
Pros:

zentrale lage
standard ausstattung

Cons:

mühsames check-in:
habe alle angaben per booking eingegeben und hinterlegt, trotzdem wurde personalausweis, kreditkarte meiner partnerin nochmals erfasst, weil sie vor mir eincheckte
mit neiner kredotjarte habe ich bezahlt, trotzdem wurde die kreditkarte der partnerin ebenfalls belastet, der betrag wurde nach 2h wieder retourniert.

2026-09-10 • via Nuitee
I
Ingrid • extended_group • ch
7
2026-09-10 • via Nuitee
M
Marlyse • couple • ch
9
tout sait bien passé
Pros:

tout était très bien

2026-09-10 • via Nuitee
K
Karsten • solo_traveller • de
8
2026-09-08 • via Nuitee
L
Lucia • solo_traveller • ch
9
2026-09-07 • via Nuitee
S
Silvia • couple • ch
9
Hat alles in allem super gepasst und wir würden wieder hier übernachten.
Pros:

Das Zimmer und das Bad waren sehr geräumig, grösser als erwartet. Die Lage ist top, wir konnten alles zu Fuss in wenigen Minuten erreichen. Das Frühstück haben wir ausserhalb gegessen, da wir den Preis zu hoch fanden für unser Essverhalten am Morgen.

Cons:

Schade ist, dass wir nicht beim Hotel parkieren konnten. Im etwas weit entfernten Parkhaus fanden wir die Preise dann sehr hoch für Hotelgäste.

2026-09-07 • via Nuitee
A
Anna • extended_group • ch
9
Angenehmes Stadthotel
Pros:

Das Personal war sehr freundlich, grosse Auswahl beim Frühstück (exzellentes Birchermüesli!), Kaffeemaschine im Zimmer, sehr gute Lage zum Bahnhof und zur Altstadt

Cons:

Zimmer etwas ringhörig.

2026-09-06 • via Nuitee
A
Alicia • couple • ch
1
2026-09-04 • via Nuitee
L
Laura • solo_traveller • it
8
Pros:

La colazione, in particolare il pan brioche! :-) Inoltre camere ben insonorizzate, zona tranquilla. Parcheggio sotto la struttura molto comodo. Ristorante ottimo e accogliente.

Cons:

Camera un po buia e angusta, poco spaziosa. Servizi super basic, anche se c'era comunque ciò che serviva per un soggiorno di una notte. Parcheggio molto stretto, soprattutto l'entrata!

2026-09-04 • via Nuitee
S
Silvia • solo_traveller • es
10
Pros:

El estudio para tres personas excelente. Cocina bien equipada. Todo impecable.
La amabilidad del personal de recepción.

2026-09-04 • via Nuitee
C
Christine • solo_traveller • ch
9
Tolles Hotel an guter Lage
Pros:

Sehr zentral gelegen, sauber und tolles Frühstück

2026-09-04 • via Nuitee
U
Urs • couple • ch
10
Pros:

Frühstück sensationell, Personal sehr freundlich, Zimmer sehr schön

Cons:

nichts

2026-09-04 • via Nuitee