Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Quality breakfast
Cons:
Cleanliness issues
Noise from neighbors
Outdated room facilities

Categories

Cleanliness
7.71
There were mentions of dust and issues regarding cleanliness in one of the reviews.
Service
9.18
Reviews highlight very friendly staff and helpful service.
Location
8.92
The location is frequently praised as being convenient and well-placed.
Room Quality
7.97
Some reviews mentioned outdated rooms and issues with sound insulation.
Amenities
8.4
Good amenities like coffee machines and complimentary items were noted.
Value for Money
8.66
Value for money was regarded positively with reference to the pricing and service quality.
Food and Beverage
8.21
Breakfast is praised, but it is noted to be expensive.
Overall Experience
8.18
Overall positive sentiments from various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:47

Property Description

Central Location and Easy Accessibility:
Situated in the heart of the city next to the charming Suze canal and shopping area, Mercure Biel hotel is a convenient stroll from the main station, ensuring a hassle-free arrival and departure.

Luxurious Amenities:
Indulge in comfort with well-equipped rooms featuring private bathrooms, minibars, and complimentary WiFi. Unwind at the top-floor sauna and fitness center, offering panoramic views and relaxation.

Gastronomic Delights and Nightlife:
Savor seasonal dishes and exquisite wines at the Barrique restaurant, or sip on quality drinks at the lively L'heure Bleue bar, perfect for unwinding until the early hours.

Ready to experience the perfect blend of convenience, luxury, and entertainment? Book your stay at Mercure Biel hotel now!

Important information:

Please note that the restaurant is closed on Saturdays and Sundays and the bar is closed on Sundays.Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRN

Location

Guest Reviews

8.4
Based on 1646 reviews
Cleanliness: 7.71
Service: 9.18
Location: 8.92
Room Quality: 7.97
Amenities: 8.4
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.18
I
Isabelle couple fr
9
Excellente idée de séjour pour 2 nuits
Pros:

Chambre, petit déjeuner, emplacement et l’extrême amabilité du personnel

Cons:

Le parking de l'hôtel pourrait être moins cher

2026-08-08 via Nuitee
D
Don_Patricio solo_traveller ch
9
Tolles Hotel an guter Lage
Pros:

Sehr freundliche Mitarbeiter. Grosse Zimmer. Bequeme Betten. Gute Lage. Wir kommen gerne wieder. :-)

Cons:

Parkhauseinfahrt und Parkplätze sehr eng. Frühstück ist in unseren Augen sehr teuer (26.--), daher haben wir dieses nicht in Anspruch genommen.

2026-08-08 via Nuitee
G
Greta couple ch
10
Pros:

Der kleine Balkon auf die Schule war wirklich süss. Das Zimmer war schön eingerichtet.

Cons:

Es gab Probleme mit der Zimmerkarte, allerdings hat der Empfang dies immer lösen können.

2026-08-07 via Nuitee
P
peter solo_traveller ch
6
Pros:

Lage

Cons:

Badezimmer

2026-08-07 via Nuitee
A
Annika couple ch
8
2026-08-07 via Nuitee
U
Urs couple ch
10
Sehr gut
Pros:

Sehr freundliches Personal, hervorragendes Frühstück

Cons:

Nichts

2026-08-05 via Nuitee
S
Serpil couple ch
10
2026-08-03 via Nuitee
R
romi solo_traveller ch
10
Pros:

Die Nähe zur Altstadt und zum See...alles zu Fuss gut erreichbar....aber auch der Bus hält in der Nähe. Freundliches Personal..schöne Zimmer mit Klimaanlage...unkompliziertes Checkin...obwohl wir zu früh da waren bekamen wir schon ein Zimmer. Wunderbares Frühstücksbüffet....das man auch draussen sitzend geniessen kann. Empfehlenswert!

2026-08-03 via Nuitee
I
ISABEL solo_traveller es
8
2026-08-03 via Nuitee
J
jean-louis extended_group fr
9
Je recommande vivement l’hôtel
Pros:

L’emplacement, le confort de la chambre, la climatisation, le petit déjeuner, le personnel

Cons:

´

2026-08-03 via Nuitee
C
Carina couple ch
8
2026-08-03 via Nuitee
K
Karin couple ch
7
2026-08-03 via Nuitee
I
Iphigénie solo_traveller ch
9
2026-07-24 via Nuitee
C
Carlos solo_traveller ch
7
Well located but with medium service and deffocient breakfast
Pros:

Location

Cons:

Breakfast
Staff not very helpful

2026-07-23 via Nuitee
J
Jean-Paul solo_traveller fr
8
2026-07-22 via Nuitee
O
Oliver solo_traveller dk
9
2026-07-21 via Nuitee
J
joseph solo_traveller gb
8
Pleasant
Pros:

Quality of the room

Cons:

Too expensive, the cooked breakfast was very limited and warm to cold

2026-07-21 via Nuitee
O
Oliver extended_group dk
8
2026-07-21 via Nuitee
A
Aurora couple es
10
2026-07-21 via Nuitee
J
Justin solo_traveller ch
8
2026-07-19 via Nuitee