Art Hotel Narita

Hotels
Mystays Hotel Group
7.4 (5698 reviews)
Kosuge 700 , Narita , jp

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great onsen
Excellent breakfast
Cons:
Cleanliness issues
Old rooms
High restaurant prices

Categories

Cleanliness
6.3
Several reviews mentioned dirtiness and old facilities, impacting the overall impression.
Service
7.8
Staff is described as friendly and helpful, contributing positively to the experience.
Location
8.3
Convenient location near Narita Airport, appreciated by guests.
Room Quality
6.3
Rooms are noted as old and needing renovation, which detracts from the experience.
Amenities
7.8
Good amenities including onsen and breakfast options, contributing positively.
Value for Money
7.2
Mixed feelings on price point, especially with room conditions.
Food and Beverage
8.3
Breakfast and dining options are highly praised, adding value to the stay.
Overall Experience
7.2
A balanced experience with positive aspects but significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:53

Property Description

Luxurious Hot Spring Bath
Experience ultimate relaxation at Art Hotel Narita with a chargeable natural hot spring bath and sauna rooms. The perfect way to unwind after a day of exploring.

Convenient Amenities
From free wired internet access to a souvenir shop for last-minute gifts, this hotel has everything you need for a comfortable stay. Don't forget about the coin-launderette and internet corner on-site.

Prime Location
Located just a 15-minute drive from Narita Omotesando and Naritasan Shinsho-ji Temple, Art Hotel Narita offers convenience and comfort for your stay in Narita.

Book your stay at Art Hotel Narita now and indulge in a relaxing getaway with top-notch amenities and a prime location.

Important information:

For guests booking Late Check-in and Early Check-out rates, please note the following:
- Check-in is only available after the indicated time.
- Check-out time cannot be extended.
- Guests also cannot switch to another room to say for more than 1 night.

The hot spring bath is open from 12:00 till 23:00 (entry till 22:30).

From February 1, 2024, the shuttle bus schedule between Narita Airport and the hotel will change.
Please check with the hotel reception for details.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 300 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for ¥1,100 per person per night when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 5698 reviews
Cleanliness: 6.3
Service: 7.8
Location: 8.3
Room Quality: 6.3
Amenities: 7.8
Value for Money: 7.2
Food and Beverage: 8.3
Overall Experience: 7.2
A
Ana May family_with_children jp
10
2026-07-24 via Nuitee
A
Ana May family_with_children jp
10
Great !!!
Pros:

The location its near at the airport

Cons:

Not applicable

2026-07-24 via Nuitee
J
Jared solo_traveller us
10
2026-07-24 via Nuitee
M
Masumi solo_traveller jp
8
2026-07-24 via Nuitee
L
Luis Alberto family_with_children jp
7
Cons:

Las instalaciones se ven muy deterioradas

2026-07-24 via Nuitee
Y
Y family_with_children tw
7
Pros:

離機場近,有接駁車,價格低

Cons:

花園房太舊

2026-07-23 via Nuitee
M
Mindi solo_traveller us
9
2026-07-23 via Nuitee
A
Ayumi solo_traveller jp
8
2026-07-23 via Nuitee
K
Kanako family_with_children jp
4
ガッカリ。泊まるなら古臭さを覚悟して!
Pros:

朝食はバラエティがあり、地元の食材を使用していて好感がもてた。

Cons:

建物が古い、設備が古い。室内のお風呂は浴槽にヒビが入っているし、虫が出ていた。館内が湿気で壁紙は剥がれてきているし、階段の壁紙は落下の危険があったが注意の貼り紙等はなく安全への配慮がたりない。大浴場の案内が不足しており、入浴料を一度払えば滞在中は何度でも入れる事などはフロントで案内すべきだと思った。部屋の中が凄く音が反響した(謎に)がそういう部屋だという説明は特になかった。

2026-07-23 via Nuitee
M
Mitzie family_with_children us
8
I will definitely come back in the near future as long as my concerns above are addressed. Thank you.
Pros:

Proximity to the airport and mall. I also like tye unreserved free shuttle service to and from hotel/airport.

Cons:

Needs updated air conditioning system, room temperature is probably better during winter but not during summer. Unable to make the room cool enough for more comfort when the weather is too hot. Ended up receiving an electric fan which I am still thankful but should not be address this way.
My biggest concern is the family mart staff working inside the hotel. I informed the front desk staff during our check out that the attitude of the family mart staff particularly on the night of 7/20/26 between 7pm-8pm, is unacceptable - not friendly, not accommodating and obviously have no patience to foreigners (I will not elaborate further but the manager is more than welcome to send an email as needed).

2026-07-23 via Nuitee
T
TERUMI family_with_children jp
7
老朽化がひどいが、寝るだけなら問題ない
Pros:

寝具は綺麗で快適に過ごせました。
料金も格安でした。

Cons:

ガーデンツインルームでしたが、建物の老朽化が激しく、廊下が暗く、臭かった。
冷蔵庫が全く冷えなかった。

2026-07-22 via Nuitee
W
Whitted family_with_children us
1
Knock down the whole hotel and rebuild.
Pros:

Nice location and pretty on the outside

Cons:

First room they put us in was in a basement and the whole downstairs had water damage, mold and mildew. All items in the room were damp and the room had a musty odor. The second room was on the 10th floor and a little better, but there was water damage everywhere.

2026-07-22 via Nuitee
J
Jordan extended_group au
8
2026-07-21 via Nuitee
J
Jasmin extended_group ph
8
2026-07-20 via Nuitee
S
shizue solo_traveller jp
10
ラッキー
Pros:

部屋が広くて清潔でした。

Cons:

風呂が遠かった

2026-07-20 via Nuitee
Y
YUKA family_with_children ca
8
2026-07-20 via Nuitee
M
masayoshi couple jp
8
2026-07-20 via Nuitee
J
Jennifer family_with_children co
6
Desayuno 10/10
Pros:

El desayuno fue excelente

Cons:

Las instalaciones del las habitaciones muy viejas , pero limpias.

2026-07-20 via Nuitee
F
Furkan couple cy
1
2026-07-19 via Nuitee
りと extended_group jp
8
有難かったです。
Pros:

部屋も広く快適でした。

Cons:

清潔感が少し欠ける感じがしました。

2026-07-19 via Nuitee