Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Polite and friendly staff
Cons:
Very bad customer service
Unresolved customer complaints

Categories

Cleanliness
7.25
No specific sentiment mentioned; assumed to be slightly below standard due to negative service experience.
Service
6.25
Very bad customer service mentioned; significantly below standard expectations.
Location
9.25
Great location; easy access to amenities.
Room Quality
8.25
Standard quality for this hotel tier.
Amenities
8.25
Standard quality for this hotel tier.
Value for Money
8.25
Standard quality for this hotel tier.
Food and Beverage
8.25
Standard quality for this hotel tier.
Overall Experience
8.25
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:48

Property Description

Luxurious Accommodations
Experience the blend of cream and chocolate hues inspired by the Film Festival theme in our rooms. Enjoy modern amenities like LCD satellite TV and bay views from select balconies.

Culinary Delights
Indulge in an American breakfast buffet, upscale Italian cuisine at Scalini, and sunset cocktails at Sunset Terrace. Room service is available daily for your convenience.

Premium Amenities
Relax at the rooftop pool, unwind at the private partner beach, or try your luck at the casino. Benefit from our 24-hour front desk, business center, and recent 2021 renovation.

Book now to immerse yourself in the luxury and convenience of JW Marriott Cannes.

Important information:

Kindly note that Panorama Rooftop and swimming pool will not be accessible from the 1st of May to the 01st of July 2026, as well as on July 4th, 14th & 22nd and August 4th, 15th & 24th, 2026.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NCE

Location

Property Video

Guest Reviews

8
Based on 569 reviews
Cleanliness: 7.25
Service: 6.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 8.25
K
kamaran couple gb
8
Pros:

Room location was at the end of very long corridor, the breakfast was excellent

Cons:

The long corridor and price was expensive

2026-08-28 via Nuitee
C
Carlie couple gb
10
Amazing.
Pros:

The hotel and staff were amazing! Nothing I could really fault with this hotel.

Cons:

The only thing would be the size of the pool and the lack of sun-beds around the pool. When the weather has been as hot as it has been. The lack of sun beds was an issue.

2026-08-28 via Nuitee
A
Abdulaziz couple sa
10
2026-08-25 via Nuitee
B
ben extended_group dk
9
2026-08-24 via Nuitee
L
Lavdrim couple ch
7
Cons:

Die blockieren geld per Kreditkarte, ich habs bar bezahlt 4 tage speter ist das geld immer nochnicht freigegeben

2026-08-18 via Nuitee
C
Chidi couple ng
7
Excellent experience and good vibes
Pros:

Good experience

Cons:

Good vibe I give it 💯

2026-08-16 via Nuitee
B
Borislav couple bg
10
2026-08-15 via Nuitee
F
Fadhel couple ae
9
2026-08-12 via Nuitee
T
Tony couple lb
10
A refaire
Pros:

L’emplacement, la
Gentillesse et le professionnalisme du personnel

2026-08-10 via Nuitee
H
herman couple nl
8
2026-08-07 via Nuitee
A
Abdullah extended_group sa
10
Excellent
Pros:

Location

Cons:

Rooms not ready on arrival

2026-08-06 via Nuitee
Z
Zayed couple ae
10
Pros:

Top notch in cannes

Cons:

Kis in the hallways

2026-08-02 via Nuitee
H
HAMİT ERŞAN couple tr
4
2026-07-02 via Nuitee
N
Nikola couple me
7
Pros:

I would like to express my sincere appreciation to the wonderful hotel staff. A special thank you goes to the grey-haired lady whom I believe is the breakfast supervisor. She was exceptionally kind, professional, attentive, and made every morning a pleasure. I would also like to thank Barbara from the Concierge team for her outstanding assistance, warmth, and professionalism. They both truly made a positive difference to our stay.

Cons:

The stay was overall acceptable, but there are a few areas that need improvement. The rooms have a significant humidity problem, which causes an unpleasant musty smell and affects the overall comfort of the stay. In addition, the breakfast was very limited, with a poor selection of food and little variety. I hope the management addresses these issues, as the hotel has the potential to offer a much better guest experience.

2026-06-30 via Nuitee
L
Lana family_with_children sa
10
2026-06-27 via Nuitee
T
teric785 Family
10
Outstanding service by Mickael at Scalini
Pros:

I would like to give a shout out to Mickael who was our server at Scalini, the main restaurant at the JW Marriott Cannes. I am a physician from Colorado, US and he treated my 14 yo Daughyer and I like we were celebrities and like we were his only patrons. Every detail was attended to impeccably. The food was superb and the service was outstanding. We are making reservations for more meals here! I can offer my highest commendations for the Scalini restaurant and for Mickeael as a server!

2026-06-26 via Tripadvisor
M
markbW2236NJ Business
10
Great staffs and property
Pros:

Great Hotel and great staff

Shout out to Julia Rotario at the front desk for making us feel welcome and Marie Jianne

Great location--easy access to all

2026-06-24 via Tripadvisor
M
Mohammad couple sa
10
2026-06-24 via Nuitee
6
667erikn Couples Stockholm
2
Nice staff but not informed about closed beach and pool.
Pros:

I recently stayed at JW Marriott Cannes and would like to express my disappointment regarding my experience.

Before my stay, I had read many positive reviews praising your staff, and I would like to confirm that this was indeed my experience as well. The team was friendly, professional, and helpful throughout my visit.

However, I specifically chose JW Marriott Cannes for what was intended to be a romantic weekend, largely because of the hotel’s pool facilities and direct access to the beach and beach bar. Upon arrival, I was informed that both the pool and the beach facilities were unavailable due to the Cannes Lions Festival.

This came as a complete surprise and was extremely disappointing. Had I been informed of these closures prior to my arrival or at the time of booking, I would certainly have selected another hotel. Given that I was paying approximately €1,000 per night, I believe it is reasonable to expect that major facility closures are clearly communicated to guests in advance. Also, it was like a construction site!

To make matters worse, as a Marriott Bonvoy Gold Elite member, I had hoped that some effort would be made to enhance our stay despite the unavailable facilities. I could see room availability on the website, yet no room upgrade was offered.

While the staff were excellent, the overall experience fell far short of expectations due to the lack of transparency regarding the facility closures and the absence of any meaningful recognition of my loyalty status. Unfortunately, this experience has significantly impacted my perception of the property, and I do not see myself returning in the future.

I would like to know why these closures were not CLEARLY communicated in advance and what steps you feel are appropriate to address the disappointment caused.

2026-06-22 via Tripadvisor
D
Daniel couple gb
8
2026-06-21 via Nuitee