Hotel Palacio del Carmen, Autograph Collection

Hotels
•
Autograph Collection
8.8 (1100 reviews)
Oblatas, s/n , Santiago de Compostela , es

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Excellent staff service
Quality food and drink
Comfortable and spacious rooms
Cons:
Worn furniture
Heating issues
Underutilized amenities

Categories

Cleanliness
8.23
Some reviews mention worn furniture, suggesting the cleanliness could be better.
Service
9.2
Numerous mentions of attentive and friendly staff, particularly highlighting the reception.
Location
8.74
Located in a peaceful area, a 10-minute walk from the plaza, balancing tranquility and accessibility.
Room Quality
8.69
Rooms described as cozy and well-maintained, with ample space and comfort.
Amenities
8.72
Amenities like the large garden and good breakfast pointed out, but some areas not utilized well.
Value for Money
8.88
Good value noted for quality received, with special praise for reasonable pricing.
Food and Beverage
9.23
Food quality highlighted in several reviews, especially the restaurant and breakfast.
Overall Experience
8.7
Overall impression is highly positive, with favorable comments about the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:33

Property Description

Luxury Stay in Historic Santiago de Compostela

Tranquil Atmosphere: Immerse yourself in a peaceful retreat at Hotel Palacio del Carmen, Autograph Collection. Enjoy the serene gardens and terrace for a calming experience.

Modern Amenities: Experience the perfect blend of ancient charm and contemporary comfort. Benefit from free WiFi, a well-equipped gym, and an indoor pool with salted water for ultimate relaxation.

Prime Location: Explore Santiago de Compostela's treasures with ease as the hotel is a short walk from iconic landmarks like the Cathedral and Plaza del Obradoiro.

Indulge in a luxurious stay at Hotel Palacio del Carmen, Autograph Collection. Book now for an unforgettable experience in Galicia.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCQ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 1100 reviews
Cleanliness: 8.23
Service: 9.2
Location: 8.74
Room Quality: 8.69
Amenities: 8.72
Value for Money: 8.88
Food and Beverage: 9.23
Overall Experience: 8.7
J
JOSE LUIS • extended_group • es
6
UN HOTEL QUE PODRIA SER DE 5 ESTRELLAS
Pros:

UBICACIÓN - INSTALACIONES

Cons:

AL LLEGAR AL HOTEL NOS DIERON LAS LLAVES SIN MAS. NI UNA EXPLICACION DE DONDE ERA EL DESAYUNO, HORARIO DEL DESAYUNO, INSTALACIONES DEL HOTEL.....
RESPECTO A LA HABITACION LA LIMPIEZA LAMENTABLE. EN EL BAÑO LA ENCIMERA DE LOS LAVABOS SUCIA Y UNOS PELOS EN EL PLATO DE DUCHA. AL IR A CENAR SE LO COMENTE EN RECEPCION Y QUE IBAN DE INMEDIATO. POR LA NOCHE AL IRME A DUCHAR SEGUIAN ALLI. EN UN HOTEL DE 5 ESTRELLAS NO SE PUEDEN DAR ESTAS SITUACIONES. ENTIENDO UN FALLO EN LA LIMPIEZA PERO TRAS COMUNICARLO NO SOLUCIONARLO DE INMEDIATO NO ME ENTRA EN LA CABEZA. REPITO, EN UN HOTEL DE ESTA CATEGORIA.

2026-07-09 • via Nuitee
M
Marcelo • solo_traveller • ar
10
2026-07-06 • via Nuitee
A
Aediín • couple • ie
7
2026-07-02 • via Nuitee
A
Ana • family_with_children • us
9
2026-07-02 • via Nuitee
S
Sabina • couple • it
8
Ottima posizione e servizi adeguati si mangia bene
Pros:

Le camere, la colazione, la posizione

2026-07-01 • via Nuitee
G
Geoff • couple • gb
10
Lovely hotel with friendly staff & a great bar & restaurant area
Pros:

Great location

2026-07-01 • via Nuitee
D
Daniele • couple • it
10
2026-06-30 • via Nuitee
U
Ursula • couple • ie
10
2026-06-29 • via Nuitee
Q
Quentin • couple • gb
9
2026-06-27 • via Nuitee
B
Bruce • couple • za
9
Pros:

Breakfasts were good ; bar very good
The room was spacious and clean

Cons:

Gym too small for a few people (it seems like an afterthought)
An outdoor pool in the heat would be good

2026-06-24 • via Nuitee
I
Iurii • solo_traveller • es
7
Обедала два раза и оба раза отравилась
Pros:

Приятный и отзывчивый персонал

Cons:

Спа, это просто название, не соответствует

2026-06-23 • via Nuitee
M
Murray • couple • gb
9
2026-06-23 • via Nuitee
P
Patricia • couple • pt
10
Highly recommend it.
Pros:

Beautiful property. Rooms and facilities were excellent and so was the staff.

2026-06-21 • via Nuitee
T
tali • couple • il
10
נהנינו מאוד תרומה טובה בהחלט למחיר
Pros:

מסודר, נקי, נעים, צוות אדיב, לא חסר כלום

2026-06-21 • via Nuitee
Łukasz • solo_traveller • pl
10
Pros:

Dobra lokalizacja blisko katedry i centrum. Rozległy ogród. Cicho i zielono, można miło spędzić wieczór w hotelowym ogródku przy barze/restauracji w przypadku zmęczenia gwarem starówki.

Cons:

Wszystko jest godne pochwały i nie wymaga kompromisów. Przynależność do sieci zobowiązuje i w tym przypadku obiekt wypełnia te zobowiązania. Oczywiście ma to swoją cenę, ale warto.

2026-06-20 • via Nuitee
A
Andrew M. • couple • ca
10
A sanctuary from the madding crowd!
Pros:

The history of this place claims you for a gentle, serene stay. The setting, the grounds, the meals, especially the staff all work together to ensure your stay is most comfortable, memorable and enjoyable. Although it is tucked away in a quiet enclave in the city, it is a short walk to fabulous restaurants, views of the cathedral, lovely parks and the sights and sounds of this great city.

Cons:

For a five star hotel, the room was small, but given the building’s history, it makes sense. Would have been nice to have a kettle or nespresso in the room, but then the invitation to take tea in the garden was a better option!

2026-06-18 • via Nuitee
J
judith • extended_group • es
10
Pros:

Servicio

2026-06-18 • via Nuitee
M
Mauro • couple • br
8
2026-06-17 • via Nuitee
O
Ori • extended_group • il
10
2026-06-16 • via Nuitee
M
MARIO • solo_traveller • cr
10
2026-06-15 • via Nuitee