ANA Holiday Inn Sapporo Susukino by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.3 (385 reviews)
Chuo-ku South 5 West 3-7 , Sapporo , jp
+81 11-512-5533

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Convenient location
Cons:
Cleanliness issues
Congested room layout

Categories

Cleanliness
7.51
Mention of mold in the bathtub and hair on the bed indicate cleanliness issues.
Service
8.98
Staff was noted as friendly and helpful, contributing positively to the experience.
Location
9.02
Many reviews highlight the excellent location with easy access to attractions.
Room Quality
7.97
Rooms were generally spacious and comfortable, though some felt congested.
Amenities
8
Basic amenities met expectations, though improvements in specifics were noted.
Value for Money
8.46
Reasonable pricing for the overall experience provided.
Food and Beverage
8.01
Breakfast received positive remarks, though some items could be improved.
Overall Experience
8.48
Overall satisfaction reflected in positive sentiments despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:57

Property Description

Convenient Location
Located just a 1-minute walk from Susukino Subway Station, the Holiday Inn ANA Sapporo Susukino offers easy access to popular attractions such as the Sapporo Clock Tower and Odori Park.

Modern Amenities
Enjoy the convenience of free WiFi, a 24-hour gym, and two on-site restaurants serving delicious local and international cuisine. The air-conditioned rooms are well-equipped with a flat-screen TV, fridge, and complimentary toiletries.

Exceptional Services
Experience top-notch services including concierge assistance, dry cleaning, and luggage storage at the 24-hour front desk. Treat yourself to local treats at the souvenir shops or unwind with a cocktail at Lounge Verde.

Experience comfort, convenience, and exceptional service at Holiday Inn ANA Sapporo Susukino. Book your stay now for a memorable experience.

Important information:

Please note that buffet will not be served until further notice. The property will serve a set breakfast meal alternatively.

Parking size limits are as follows.
Height: under 4.9 feet
Length: under 15 feet
Width: under 5.6 feet
Weight: 1500 kg
Tire rim width: less than 5.2 feet

Parking is limited; if the parking is full, guests will be referred to parking spaces nearby.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 2000 per day.

Location

Guest Reviews

8.3
Based on 385 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 7.97
Amenities: 8
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 8.48
Y
YOHEI • solo_traveller • jp
4
Cons:

禁煙ルームなのにタバコ臭かった

2026-07-25 • via Nuitee
T
Tan • couple • id
10
one of the best value for money hotel in sapporo
Pros:

they gave early check in..it was amazing in japan..usually eventhough the room already ready they will wait untill 3 pm for check in...this is a special treatment experience
location is also very good nearby center of susukino

2026-07-23 • via Nuitee
P
Polapat • family_with_children • th
8
2026-07-22 • via Nuitee
箱嶋 • extended_group • jp
7
楽しかった
Pros:

動きやすい場所でした

Cons:

特になし

2026-07-22 • via Nuitee
P
Polapat • solo_traveller • th
8
2026-07-22 • via Nuitee
N
NataBor • solo_traveller • at
10
2026-07-19 • via Nuitee
M
MASANARI • solo_traveller • jp
7
2026-07-16 • via Nuitee
T
takanobu • couple • jp
8
コスパ良し
Pros:

朝食はビュッフェで、品数がとても多く、選んだ物はどれも大変美味しかった。食事を終えて部屋を出る際には責任者らしき方から、部屋で飲む様にと、コーヒーを勧められた気遣いに感心しました。

2026-07-16 • via Nuitee
M
MASANARI • solo_traveller • jp
7
2026-07-16 • via Nuitee
T
T.Yata • solo_traveller • jp
9
Pros:

部屋は清潔で静か。ユニットバスは狭めだが使用するには不便でもなく、ベッドも快適でした。
朝食も沢山の品揃えで選ぶのにも迷うくらい豊富

Cons:

特に無し

2026-07-14 • via Nuitee
Ｔosihiko • solo_traveller • jp
8
2026-07-13 • via Nuitee
安本 • solo_traveller • jp
8
2026-07-09 • via Nuitee
K
kanako • extended_group • jp
8
満足です
Pros:

コンサートのため宿泊しました　15:00からのチェックインなのに１時間前だったのに清掃が済んだのでお部屋にどうぞと言ってもらえたので助かりました
また、予約の時に朝食をつけていたつもりがついていなかったのだが、対応してもらえて助かりました
朝ごはんもとても美味しかったです
アイスとお水が無料でとても良かった

Cons:

足が悪いので、バスルームの段差がきつかった

2026-07-06 • via Nuitee
H
HIROMI • couple • jp
9
思っていたよりキレイでした
2026-07-05 • via Nuitee
M
MIHOKO • couple • jp
7
2026-07-05 • via Nuitee
R
Ruofan • family_with_children • tw
9
Pros:

早餐有多種選擇，比預期中好很多，每天都吃好飽!
位置也很棒，走路可以每天逛街，停車又方便，還可以廷平面停車位，是與飯店有配合的唷!
房間在市區也算大間，有桌子可以吃東西，還可以打開29吋行李箱2個，真的很推薦!
對小朋友很友善

Cons:

旁邊有點類似微微紅燈區，如果有小朋友，比較注意一點就好

2026-07-02 • via Nuitee
J
Janie • family_with_children • us
8
Comfortable room with Japanese style option
Pros:

Great location close to many restaurants and shops, helpful staff, enjoyed the Japanese style rooms with flood beds on tatami mats

Cons:

room on the smaller size

2026-07-01 • via Nuitee
遠藤 • couple • jp
10
サイコーによかったです
Pros:

立地が最高
建物は古いのだろうけど、リフォームや清掃が行き届いていました

2026-06-29 • via Nuitee
O
operatic_ma • solo_traveller • tw
8
2026-06-29 • via Nuitee
I
irina • solo_traveller • pe
9
2026-06-28 • via Nuitee