Park Regis City Quays

Hotels
•
Independent
8.2 (1951 reviews)
6 Lake Street, Cairns, Queensland, 4870 , Cairns , AU
61-07-4042 6400

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Facilities

Express check-out
Free WiFi
Terrace
Luggage storage
Express check-in/check-out
Wheelchair accessible
Elevator
Snorkeling nearby
Sailing nearby
Scuba diving nearby
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Comfortable beds
Cons:
Poor pillow quality
Noisy air conditioning
Lack of food options
Some cleanliness concerns

Categories

Cleanliness
7.91
A mix of positive feedback about cleanliness but also reports of issues in some rooms.
Service
9.38
Staff were friendly and helpful in multiple reviews.
Location
8.92
Multiple reviews highlight the great location close to various attractions.
Room Quality
7.37
Some complaints about pillows and mattress quality, yet others found rooms spacious.
Amenities
7.9
Basic amenities met some needs, but some guests noted the lack of a restaurant.
Value for Money
8.36
Generally good value for the amenities offered, but some felt prices were high.
Food and Beverage
6.91
Some mentioned lack of food options, hence the lower rating.
Overall Experience
8.88
A range of experiences led to a generally positive overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 19:16

Property Description

Welcome to Park Regis City Quays, your perfect retreat in the heart of Cairns!

Recreational Paradise
Dive into relaxation at our outdoor pool or soak in stunning views from our terrace. Whether you're looking to unwind or recharge, our amenities cater to your every need.

Comfort at Your Fingertips
Experience our 66 air-conditioned rooms, equipped with modern conveniences such as refrigerators, LCD televisions, and private balconies. Enjoy seamless connectivity with complimentary Wi-Fi and immerse yourself in your favorite music using iPod docking stations.

Convenient Services
Take advantage of our express check-out, dry cleaning, and luggage storage options. With easy access to local attractions and a roundtrip airport shuttle (additional fee), your comfort and convenience are our top priorities.

Book your stay today for a memorable Cairns experience!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Covid

    Property does not offer onsite COVID-19 testing

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.2
Based on 1951 reviews
Cleanliness: 7.91
Service: 9.38
Location: 8.92
Room Quality: 7.37
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 6.91
Overall Experience: 8.88
N
Nelson • couple • au
10
Comfortable stay
Pros:

Great location for price charged very clean an tidy security accommodation has in place is top notch makes you feel safe staying at premises

Cons:

No bad comments at all about the place enjoyed that much will definitely be back to stay

2026-07-12 • via Nuitee
P
Philomena • solo_traveller • au
9
2026-07-12 • via Nuitee
M
Michael • couple • au
1
Black listed
Pros:

Nothing

Cons:

Everything. Pics in advertising very bad. Made it look like a five star, but in fact opposite. And dirty.

2026-07-11 • via Nuitee
M
Maria • couple • au
8
2026-07-10 • via Nuitee
S
SOPHIA • solo_traveller • au
6
Comfortable, clean but could do with updating.
Pros:

Great location.

Cons:

It was a bit dated, so could use an update.

2026-07-10 • via Nuitee
A
Andrea • solo_traveller • au
8
2026-07-09 • via Nuitee
S
Stephen • couple • au
7
Pros:

Room was roomy and clean

Cons:

On our first night the people in the room above us had a party and went until 6am
As this property is not manned after hours there was nothing we could do about it

2026-07-08 • via Nuitee
S
Steffanie • couple • au
7
Pros:

Great location. Walking distance to esplanade

2026-07-07 • via Nuitee
W
Wendy • couple • nz
6
Pros:

comfortable bed and bathroom was good, great location

Cons:

The room had a very unpleasant odor that was real off putting

2026-07-07 • via Nuitee
J
Jamie • solo_traveller • au
9
2026-07-05 • via Nuitee
K
Kim • solo_traveller • nz
7
2026-07-03 • via Nuitee
J
Jessica • extended_group • au
5
2026-07-03 • via Nuitee
S
Suzu • couple • jp
10
2026-07-02 • via Nuitee
1
158becd • Business
4
Worst room in hotel!
Pros:

Executive room had minimal natural light with a view of a retaining wall. Entry was via an “airlock” shared with another room. Concerned that no chain lock as secondary safety in case someone tried to enter room

2026-07-01 • via Tripadvisor
U
Uzziah • couple • au
10
2026-07-01 • via Nuitee
J
Jessica • solo_traveller • au
9
2026-07-01 • via Nuitee
J
Jason • solo_traveller • au
10
2026-07-01 • via Nuitee
Z
Zhao • solo_traveller • au
2
Pros:

Nice location

Cons:

poor service since it’s starting too late and closing early so we didn’t even get to see the stuff, no cleaning items provided like toothbrush and toothpaste

2026-07-01 • via Nuitee
N
Natasha • solo_traveller • au
7
Was ok and pretty good for the price just really noisy to stay where I was
Pros:

Had heaps of room and space

Cons:

Noisy you can hear everything the neighbours coming and going the noise inside from neighbours balconies.

2026-06-29 • via Nuitee
S
Shanaya • couple • au
10
2026-06-28 • via Nuitee