Park Regis City Quays

Hotels
8.2 (2224 reviews)
6 Lake Street , Cairns , AU

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Comfortable beds
Cons:
Poor pillow quality
Noisy air conditioning
Lack of food options
Some cleanliness concerns

Categories

Cleanliness
7.91
A mix of positive feedback about cleanliness but also reports of issues in some rooms.
Service
9.38
Staff were friendly and helpful in multiple reviews.
Location
8.92
Multiple reviews highlight the great location close to various attractions.
Room Quality
7.37
Some complaints about pillows and mattress quality, yet others found rooms spacious.
Amenities
7.9
Basic amenities met some needs, but some guests noted the lack of a restaurant.
Value for Money
8.36
Generally good value for the amenities offered, but some felt prices were high.
Food and Beverage
6.91
Some mentioned lack of food options, hence the lower rating.
Overall Experience
8.88
A range of experiences led to a generally positive overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 19:16

Property Description

Modern Accommodations and Prime Location
Park Regis City Quays offers modern, self-contained apartments and hotel rooms in a prime location near key attractions like the Reef Hotel Casino and Cairns Marina. Enjoy free WiFi access in all units for your convenience.

Rooftop Pool and On-Site Tour Desk
Unwind by the rooftop pool or seek adventure with the help of the on-site tour desk. Explore the stunning reefs and rainforests of the region, knowing you have a comfortable base to return to at City Quays.

Convenient Access to Cairns' Best
With the harbour foreshore, restaurants, casino, and marina just a short walk away, experience all that Cairns has to offer right at your doorstep. Don't forget to visit the nearby Blue Sky Brewery, located a mere 50 meters from the hotel.

Book now to experience the best of Cairns at Park Regis City Quays.

Important information:

A credit card guarantee is required at time of booking. Please note that the hotel will process the full accommodations charge onto your nominated credit card 48 hours prior to arrival. The Hotel reserves the right to cancel bookings made on a declined credit card. All nonrefundable, pre-paid rates will be charged upon booking.

Please note that reception opening hours are as follows:
Monday to Sunday: 08:00 to 19:00
Public Holidays: 09:00 to 17:00
Guests arriving outside reception opening hours are kindly requested to inform the hotel in advance during reception opening hours. Contact details can be found on the booking confirmation.

Please note that luggage storage is available at a surcharge.

Please note that a 0.8% surcharge applies for payments with Visa, Mastercard and BankCard credit cards. Please note that a 3.35% surcharge applies for payments with bank issued American Express credit cards and a 3.5% surcharge applies for American Express and Diners Club credit cards. These surcharges are strictly nonrefundable. Payments by cash or debit card do not attract transaction fees. Please note that these rates may be subject to change without prior notice.

Please note that there will be no daily room servicing on all Australian Public Holidays.

Please note that guests receive Unlimited Wi-Fi free within the room fore up to 5 devices.

Please note that this property will not be serviced for the duration of your stay.

From the 29th September for 4 weeks, some repairs will be taking place on the room top. Please be advised there will be a noise disturbance Monday to Friday during the hours of 9am & 4pm. The pool & BBQ Area will still accessible during this periodGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Location

Guest Reviews

8.2
Based on 2224 reviews
Cleanliness: 7.91
Service: 9.38
Location: 8.92
Room Quality: 7.37
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 6.91
Overall Experience: 8.88
G
Garlick • couple • nz
8
2026-09-11 • via Nuitee
P
Pilot • solo_traveller • au
10
2026-09-10 • via Nuitee
K
Kate • solo_traveller • au
9
2026-09-10 • via Nuitee
L
Lawrence • solo_traveller • au
9
2026-09-09 • via Nuitee
D
David • family_with_children • au
8
Standard hotel room. Nice overnight stay. Value for money
2026-09-08 • via Nuitee
H
Hayden • solo_traveller • au
8
Excellent room, very clean. I had some small issues with check-in and finding information.
Pros:

The room was well maintained, in great condition and what I expected. The room met my needs perfectly.

Cons:

I arrived at around 11:00, the rooms weren't ready yet so I left my bags at reception. They told us they would message us when the room was ready but I never received the text. I could not find the wifi password although I didn't look very hard.

2026-09-07 • via Nuitee
N
Nigel • couple • au
7
2026-09-07 • via Nuitee
J
Julia • solo_traveller • au
6
Pros:

Excellent location, helpful staff. The room was ok, comfy bed

2026-09-06 • via Nuitee
A
Anthony • solo_traveller • au
7
Pros:

Location great

Cons:

No onsite parking available when we arrived

2026-09-05 • via Nuitee
J
Jon • extended_group • au
9
2026-09-04 • via Nuitee
B
Bruce • couple • au
8
2026-09-03 • via Nuitee
D
David • solo_traveller • au
8
Pros:

Location.

Cons:

Staff customer service.

2026-09-01 • via Nuitee
A
Amanda • couple • au
8
Functional
Pros:

Location

2026-09-01 • via Nuitee
K
Kai • solo_traveller • us
8
2026-08-30 • via Nuitee
G
Gypsy • solo_traveller • au
10
Pros:

Easy check in

Cons:

Friendly staff

2026-08-30 • via Nuitee
A
Alison • couple • au
8
Good overnight stop
Pros:

Central for our needs

2026-08-29 • via Nuitee
G
Gemma • extended_group • au
6
2026-08-28 • via Nuitee
Z
Zul • solo_traveller • au
10
Pros:

Clean and very good place to stay

Cons:

Nothing much. It was just very good overall

2026-08-28 • via Nuitee
J
Jayden • couple • au
10
Clean and comfortable
Pros:

Clean great staff and the food to beautiful

Cons:

Price keeps going up I’ve stayed there for years and it keeps getting worse

2026-08-28 • via Nuitee
L
Lukeii • solo_traveller • au
10
2026-08-27 • via Nuitee