Best Western Historical Inn

Hotels
•
Best Western
8.2 (637 reviews)
2010 North Ponce De Leon Boulevard , Saint Augustine , US
+1 904-829-9088

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly front desk staff
Comfortable beds
Cons:
Inconsistent cleanliness
Limited breakfast options
Parking issues

Categories

Cleanliness
7.28
Multiple reports of unclean sheets and dirty areas in the room.
Service
8.75
Staff was generally helpful, though experiences varied.
Location
8.29
Convenient location for downtown access, but some found it distant from attractions.
Room Quality
7.74
Rooms were comfortable but required repairs and cleanliness issues noted.
Amenities
8.27
Breakfast offerings were limited, with some positive feedback on cleanliness.
Value for Money
8.73
Considered reasonably priced for the overall experience.
Food and Beverage
7.78
Breakfast quality was criticized, with limited options available.
Overall Experience
8.75
Enjoyable stay despite some issues; positive feelings noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:54

Property Description

Outdoor Pool and Free Wi-Fi
Enjoy a refreshing dip in the outdoor pool and stay connected with complimentary Wi-Fi throughout the property.

Continental Breakfast and In-Room Amenities
Start your day right with a delicious continental breakfast and unwind in rooms equipped with a fridge, coffee maker, and cable TV.

Hot Tub and Convenient Location
Relax in the hot tub on the sun deck, take advantage of the poolside seating, and explore nearby attractions like the Castillo de San Marcos and the Alligator Farm.

Book now to experience the perfect blend of comfort and convenience at the Best Western Historical Inn!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 637 reviews
Cleanliness: 7.28
Service: 8.75
Location: 8.29
Room Quality: 7.74
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 7.78
Overall Experience: 8.75
M
Maranda • family_with_children • us
7
Decent stay for decent price.
Pros:

Clean, well lit, pet friendly, great breakfast,

Cons:

Beds weren’t comfortable. Lady screaming, grass in the pet area would be nice.

2026-10-11 • via Nuitee
W
William • couple • us
8
Pros:

Property was beautiful and location is perfect

Cons:

Bed was extremely hard! Felt like we were laying on one huge block.

2026-10-08 • via Nuitee
T
Tonya • family_with_children • us
4
Pros:

The beds were comfortable, the room was clean and the location was great close to everything we wanted to do.

Cons:

The first room we were assigned the lights did not work we told the front desk and they transferred us to the room next to our first reserved room and when we were in there the A/C did not work properly the fan for the A/C would stick we did not want to change rooms because we already moved to another room before so we dealt with it. I informed the front desk after we checked out of the issue. we also did not feel it was right to charge for parking when it was the hotels personal lot. The Lady on night shift at the desk was not the friendliest either.

2026-10-07 • via Nuitee
A
April • couple • us
10
You will enjoy your stay!!!
Pros:

The staff was wonderful, breakfast was good! The rooms were nice and clean!

Cons:

I liked everything about it.

2026-09-17 • via Nuitee
L
Lucia • extended_group • us
9
2026-09-16 • via Nuitee
D
Deborah • couple • us
9
Pros:

Hot tub was hot.

2026-09-09 • via Nuitee
N
Nicole • extended_group • us
4
While the location is convenient for a short stay near the attractions, the hotel is extremely overpriced for the poor c
Pros:

I loved the location of the property.

Cons:

The fact that they charge you over $15 per day for parking, but then there is no parking available and they have you parking at the hotel next-door if the parking is full at their location and for someone that has mobility issues it’s very difficult to walk from one hotel to another hotel next-door. Especially at night, which is not safe and there is very poor lighting. The bathroom was not clean and the toilet seat was broken and I had to complain and they were only able to fix it the following day, which made it very difficult to use the bathroom obviously. The beds were as hard as plywood and very uncomfortable luckily I had brought some pillows from home to try to make it as comfortable as possible.

2026-09-09 • via Nuitee
G
Giovanna • couple • us
10
Pros:

Very easy access, close to downtown and clean!

2026-09-08 • via Nuitee
T
Taylor • couple • us
7
Decent stay
Pros:

Significantly cheaper than a lot of other places. Breakfast was pretty good.

Cons:

The TV in our room had a *minimum volume* programmed which was insanely loud and I could never catch someone at the front desk to talk about it. Other than that, it was pretty routine.

2026-09-04 • via Nuitee
T
Teishanna • couple • us
7
2026-09-03 • via Nuitee
P
Patricia • couple • us
10
Highly recommend this Inn.
Pros:

Very clean and great staff!

Cons:

Hot tub was too hot 🥵

2026-09-01 • via Nuitee
C
catherine • solo_traveller • us
10
2026-08-17 • via Nuitee
H
hotshottb • family_with_children • us
8
This place was alright.
Pros:

The location was good. The staff was really nice. The room was cleaned.

Cons:

none

2026-08-16 • via Nuitee
G
Guido • family_with_children • us
5
I would think twice about rebooking
Pros:

Everything was great the hotel and facilities were great

Cons:

The bed bug bites I received weren’t nice I had bites on my legs and sides , the smell in the room had a pungent sewer odor.

2026-08-11 • via Nuitee
J
Jim • solo_traveller • us
8
2026-08-11 • via Nuitee
E
Ellen • couple • us
4
Very disappointing
Pros:

Location was convenient
Staff was nice

Cons:

Shower was terrible-no water pressure
Toilet seat broken
Floor was dirty
Couldn’t adjust air conditioner

2026-08-09 • via Nuitee
J
Juan • family_with_children • us
10
Maravilloso VOLVERE.!!
Pros:

Todo muy limpio exelente atencion

Cons:

Todo me gusto

2026-07-23 • via Nuitee
A
Alston • solo_traveller • us
7
2026-07-21 • via Nuitee
A
Austin • couple • us
5
It was a fair location as far as price and position goes, but could use some attention to detail.
Cons:

Parking seemed very limited as well as the “pet area” consisted of a doggy bag station and about a 10 foot square of lava rocks. Would like to see grass instead.

2026-07-21 • via Nuitee
C
cruz • family_with_children • us
4
Pros:

Close to downtown

Cons:

Dirty and the room smelled like sewers

2026-07-18 • via Nuitee