Hôtel Panorama

Hotels
8.3 (1085 reviews)
11-13, rue Saint Marie , Lourdes , FR

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Excellent location near the Sanctuary/Basilica
Friendly, attentive and helpful staff
Clean and comfortable rooms for many guests
Repeat visitors and strong recommendations
Good breakfast reported by several guests
Cons:
Inconsistent cleanliness / some rooms not cleaned during stay
Breakfast choices limited or perceived as not worth the price by some
Some rooms are small/narrow and not accessible for larger/disabled guests
Very limited/small parking

Categories

Cleanliness
7.5
Mixed reports: many guests found rooms clean and attended daily, but several mentioned missed cleaning during stays and the need for deeper cleaning.
Service
8.9
Consistently praised: staff described as very friendly, attentive and helpful (assisted with parking, transport issues and special needs).
Location
9.2
Widely highlighted as ideal — extremely close (a few minutes' walk) to the Sanctuary/Basilica; many guests praised the perfect location.
Room Quality
8.3
Generally comfortable and clean, with good atmosphere; however some rooms reported as narrow, small and not accessible for larger/disabled guests, and a missing handrail in the bath.
Amenities
8.4
Limited mentions in reviews; parking was noted as small/difficult for some guests. Otherwise typical amenities for this hotel tier.
Value for Money
7.6
Mixed perceptions: several guests felt the price was on the high side or that breakfast wasn't worth the cost, while others praised the quality-price relationship.
Food and Beverage
7.9
Breakfast received mixed feedback: some described a generous buffet with good choices, others found the selection restricted or not worth the price.
Overall Experience
8.6
Overall positive: many repeat visitors and recommendations, good atmosphere and helpful service despite occasional issues with cleanliness or room size.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 21:59

Property Description

Modern Rooms with Amenities
Experience comfort and style in our modern rooms equipped with flat-screen TVs, minibars, and sleek bathrooms with walk-in showers.

Delicious Dining Options
Indulge in traditional French cuisine at our on-site restaurant, and unwind with a drink at the bar or lounge area.

Convenient Services and Facilities
Enjoy complimentary Wi-Fi, 24-hour front desk assistance, and parking. Take advantage of our shuttle service to explore nearby attractions or travel to and from the airport and train station.

Book now for a memorable stay at Hôtel Panorama, just steps away from Notre Dame sanctuary in Lourdes.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LDE

Location

Guest Reviews

8.3
Based on 1085 reviews
Cleanliness: 7.5
Service: 8.9
Location: 9.2
Room Quality: 8.3
Amenities: 8.4
Value for Money: 7.6
Food and Beverage: 7.9
Overall Experience: 8.6
V
Vincenzo • couple • es
7
Visita alla vergine Maria
Pros:

Posizione

Cons:

Anno abitazione piccolissime e oscure noi abbiamo chiesto un’altra abitazione la nostra era bruttissima piccolissima e oscura

2026-09-18 • via Nuitee
L
Leonida • extended_group • us
9
2026-09-17 • via Nuitee
M
Margaret Claire • solo_traveller • ie
9
2026-09-14 • via Nuitee
V
VINCENT • family_with_children • fr
9
EXCEPTIONNEL !!!
Pros:

Tout était exceptionnel ! BRAVO et MERCI.

2026-09-14 • via Nuitee
K
Karen • extended_group • us
10
2026-09-12 • via Nuitee
S
SAVARY • extended_group • fr
7
Bon séjour mais pas d’eau chaude en chambre 526
Pros:

Emplacement

Cons:

Pas d’eau chaude dans une des chambres

2026-09-11 • via Nuitee
H
Hebena • extended_group • fr
9
Bel établissement proche du sanctuaire
Pros:

Bel hôtel proche du sanctuaire et de la grotte

Cons:

RAS

2026-09-11 • via Nuitee
A
anthony • couple • ie
10
Perfect few days made easier with Hôtel choice
Pros:

Location and comfort

Cons:

Na

2026-09-10 • via Nuitee
M
Maria Elisa • couple • es
8
A pleasant overnight stay with a great location, friendly staff, and everything we needed for a comfortable visit.
Pros:

Location: Excellent — just a 5-minute walk from the sanctuary.
Staff: Very helpful and welcoming, especially the reception staff.
Dog-friendly: A big plus for us, as the hotel warmly welcomes dogs.

Cons:

The room we stayed in had a lovely, spacious balcony and everything we needed for a comfortable stay. However, for the rooms my only suggestion would be to replace the carpeting with hard flooring, such as wood or wood-effect flooring, which would feel cleaner and more modern. We could also hear some creaking at night, as well as footsteps from the neighbours in the room above.

Tip: Go early for breakfast, as we arrived around 8:30 a.m. and the selection was already quite limited.

2026-09-07 • via Nuitee
M
Mai • solo_traveller • us
7
Equivalent to 3 stars hotel in US
Pros:

Very close to St Joseph’s gate to the shrine
Very convenient to charge scooter in garage

Cons:

Bathroom shower door not well designed, water could leak thru.

2026-09-04 • via Nuitee
M
Mai • extended_group • us
7
2026-09-04 • via Nuitee
C
Carmen • extended_group • us
10
I will go back to the same hotel.
Pros:

Reception staff were very nice and attentive. Breakfast was convenient, and good. Hotel was close to sanctuary main entrance and places to have dinner. Excellent water pressure in the shower.

Cons:

Breakfast could have more fruit. Coffee from the machine was not the best, after you added the milk, coffee was already cold. Room didn't have enough power outlets to charge our phones next to the bed.

2026-09-03 • via Nuitee
C
Christelle • couple • be
10
2026-09-03 • via Nuitee
J
Jan • extended_group • sk
9
2026-08-31 • via Nuitee
M
Marissa • couple • us
8
2026-08-30 • via Nuitee
J
Jeffrey_Switzerland • Couples • Hünibach, Canton of Bern
8
Very good hotel with superb location but offering mediocre breakfast.
Pros:

An excellent Hotel with a suberb Location, very close to the Sanctuary and offering „panoramic“ views from our balcony. The only criticism is that breakfast, at €18 each, was not good value for money considering the limited range of choices and mediocre quality.

2026-08-29 • via Tripadvisor
L
Lucia • couple • gb
10
The perfect place to stay during a spiritual trip to Lourdes
Pros:

Excellent Location

Cons:

Everything was great

2026-08-29 • via Nuitee
F
francis • couple • fr
8
Parfait
Pros:

Personnel accueillant et professionnel

Cons:

Bien situé

2026-08-28 • via Nuitee
T
Theo • solo_traveller • id
8
Pros:

close to the basilica and clean, comfortable room

Cons:

they don't provide slippers

2026-08-28 • via Nuitee
L
Lady Carolina • extended_group • co
9
Insuperable!!!
Pros:

La ubicación es lo mejor. Insuperable. Si tienes la oportunidad de tener una habitación con balcón podrias ver el templo de Lourdes y se puede ver la procesión de las antorchas.El personal de recepción y del comedor son muy amables y queridos, intentan hablar español lo cual se valora un montón. Tienes opciones de comida cercanas, tan cercana que justo a lado de la entrada del mismo hotel. El restaurante New Orleans lo recomiendo.

Cons:

Tal vez mejorar las opciones de desayuno. Los huevos que sirven no tienen buen sabor . El café que ofrecen en las máquinas son más agua que café. Y básicamente todos los días es el mismo desayuno.

2026-08-28 • via Nuitee