Hotel Panorama

Hotels
Vinuales
8.4 (111 reviews)
11/13 Rue Sainte-Marie - BP85, Lourdes, Hautes-Pyrenees, 65103 , Lourdes , FR

Pets allowed

Facilities

Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Gift shops or newsstand
Shopping on site
Conference space
Golfing nearby
Downhill skiing nearby
See all facilities

Review Highlights

Pros:
Kind and helpful staff
Great location near the sanctuary
Cons:
Bad odors in the bathroom
Old room conditions

Categories

Cleanliness
7.68
Reported bad odors in bathroom and food smell.
Service
9.65
El Servicio de atención fue muy bueno, muy amables.
Location
9.19
El Hotel está muy cerca del Santuario.
Room Quality
7.14
Old rooms, rooms need updating.
Amenities
8.57
Standard quality for this hotel tier.
Value for Money
8.13
Standard quality for this hotel tier.
Food and Beverage
8.18
Standard quality for this hotel tier.
Overall Experience
8.65
A good stay overall, though not as exciting as expected.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:52

Property Description

Discover comfort and convenience at Hotel Panorama, where every stay promises memorable moments in the heart of Lourdes.

Exceptional Dining
Savor delightful regional cuisine at our on-site restaurant, Le Panorama, and enjoy a range of refreshments at our vibrant bar and lounge. Start your day with a hearty buffet breakfast available daily for a refreshing start.

Convenient Amenities
Stay connected with complimentary wireless internet throughout the hotel. Our 24-hour front desk is here to ensure a seamless experience, along with self-parking for your convenience (subject to charges).

Comfortable Accommodations
Retreat to one of our 106 well-appointed guestrooms featuring minibars and satellite programming. Enjoy the luxury of private bathrooms equipped with complimentary toiletries and the comfort of free local calls.

Don’t miss your chance to stay at this exceptional hotel – book your experience at Hotel Panorama today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LDE

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in kg is 10

See all policies

Location

Guest Reviews

8.4
Based on 111 reviews
Cleanliness: 7.68
Service: 9.65
Location: 9.19
Room Quality: 7.14
Amenities: 8.57
Value for Money: 8.13
Food and Beverage: 8.18
Overall Experience: 8.65
S
Salvatore couple it
7
2026-05-22 via Nuitee
S
S Gomesz solo_traveller lk
9
A great place to stay with easy access to the Shrine of Our Lady of Lourdes
Pros:

The location and proximity to the Shrine as well as numerous restaurants etc. The staff were professional, friendly and helpful; and the room was comfortable and clean.

Cons:

A little more soundproofing would be nice to cut down the noise from the street snd surrounding restaurants etc.

2026-05-20 via Nuitee
T
Tani Célestine family_with_children nl
10
Pros:

La proximité avec le sanctuaire.

2026-05-19 via Nuitee
R
Roseline couple sg
10
2026-05-19 via Nuitee
B
Bautista couple us
10
2026-05-18 via Nuitee
J
JOSEPH couple it
5
Us
Pros:

Ok

2026-05-17 via Nuitee
M
Montserrat solo_traveller es
8
Pros:

La situacon

Cons:

Todo ok

2026-05-15 via Nuitee
M
Marcie family_with_children mt
6
Very central hotel in Lourdes
Pros:

We had an accident right before arriving in Lourdes and the hotel were very understanding about our late arrival. They accommodated our request for two interconnecting rooms and were extremely helpful over the period of our stay. The hotel is very close to the Grotto and this made it easier to travel around the village. Staff are very helpful.

Cons:

Rooms are quite small (difficult to move around with 2 luggages in a room). Bathrooms are claustrophobic and are not very well planned. The bath is high to get into, very slippery and the hot/cold water system is a nightmare. Whilst taking showers, the water goes from freezing cold to scorching hot in matter of seconds (on its own). There is also a lot of noise coming from the ceiling (possibly the water heater)when one switches on the shower. The pillows are very uncomfortable. The rooms were very noisy since service trucks cleaning the streets below start at around 5/6am. We were on the 2nd floor but it was as if they were right outside our window.

2026-05-14 via Nuitee
C
CristinaBalint family_with_children be
9
2026-05-09 via Nuitee
A
Alexandre couple fr
10
Séjour très agréable, proches de toutes commodités. Et retournerons dans cet hôtel avec plaisir
Pros:

Accueil très professionnel et très réactif aux demandes des clients
Je vous conseille vivement

2026-05-07 via Nuitee
F
Francesco couple it
9
Tutto ottimo, dalla comodità della camera al cibo del ristorante. Consigliatissimo!
Pros:

La posizione dell'hotel è super comoda, rispetto al santuario. Il personale è sempre stato molto gentile e disponibile e tutti i servizi a nostra disposizione erano di buona qualità.

Cons:

I bagni, divisi per lavandino e doccia e in un altro gabinetto e bidet. Forse è usanza culturale dividerli.

2026-05-03 via Nuitee
R
ruben solo_traveller pe
9
Pros:

La vista panorámica desde un pequeño balcón que da hacia las pri cipales atraccionea de Lourdes, incluyendo a la basílica.

2026-04-28 via Nuitee
P
Patrizia couple it
8
2026-04-27 via Nuitee
E
Elton solo_traveller sg
8
Pros:

Staff were very polite

2026-04-26 via Nuitee
V
Vittoria extended_group it
7
2026-04-25 via Nuitee
V
Vasanthy couple fr
10
Très belle expérience client
Pros:

Super accueil !!
Merci Samantha pour votre professionnalisme

Cons:

Tout etait parfait

2026-04-23 via Nuitee
J
JACQUES family_with_children fr
8
Pros:

La situation géographique,

2026-04-22 via Nuitee
R
RESHLINE extended_group gb
9
Memorable
Pros:

Hotel was so neat and clean.Reception staff was helpfull,Location is verry nice .close to Notre de cathedral and all restaurant surrounding.Will would love to stay again in this hotel

2026-04-21 via Nuitee
E
Eva A solo_traveller us
8
Pros:

Close to the place want to go.

Cons:

Everything good to help with any questions.

2026-04-20 via Nuitee
I
isabelle solo_traveller fr
8
2026-04-18 via Nuitee