Hôtel Saint Sauveur

Hotels
8.3 (2174 reviews)
9, Rue Sainte Marie , Lourdes , FR

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Hiking
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Cold meals
Dated hallways

Categories

Cleanliness
7.99
Generally praised, but some reviews noted issues with cold food.
Service
8.76
Many reviews complimented the helpful and friendly staff.
Location
9
Consistently highlighted for its proximity to the sanctuary and ideal location.
Room Quality
8.45
Rooms were described as clean and comfortable.
Amenities
7.98
Basic amenities were satisfactory, but noted some areas for improvement.
Value for Money
8.24
Considered good value for the location and services offered.
Food and Beverage
7.49
Food quality received mixed reviews with some complaints about temperature.
Overall Experience
8.46
Overall satisfaction with many guests expressing the intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:24

Property Description

Convenient 3-Star Accommodation: Hôtel Saint Sauveur offers comfortable 3-star accommodation right next to the shrines, making it a convenient choice for travelers.

Dining and Leisure Facilities: Enjoy a delightful culinary experience at the on-site restaurant serving French and International cuisine, relax at the bar under a charming glass roof, and treat yourself to a variety of options at the tea room and ice cream parlour.

Exciting Nearby Attractions: With ski stations like Hautacam, Cauterets, and Luz-Ardiden just a short drive away, as well as the famous Col du Tourmalet within reach, Hôtel Saint Sauveur offers easy access to exciting outdoor activities for guests.

Book your stay at Hôtel Saint Sauveur now to experience comfort, convenience, and leisure all in one place.

Important information:

Group bookings : a deposit of 30% is required at least 60 days before arrival - nonrefundable prepayment in case of modification or cancelation.
The hotel requests :
- a definitive rooming list 15 days before arrival
- payment of the balance 14 days before arrivalGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LDE

Location

Guest Reviews

8.3
Based on 2174 reviews
Cleanliness: 7.99
Service: 8.76
Location: 9
Room Quality: 8.45
Amenities: 7.98
Value for Money: 8.24
Food and Beverage: 7.49
Overall Experience: 8.46
M
Mary • solo_traveller • us
5
Great location
Pros:

When I checked in, I was told that I was switched or rather "upgraded" to Panorama. Newer, but $1.00 more due to taxes or something.
Breakfast and location- excellent
Restaurant in Panorama is so short staffed and when I had dinner there, I waited so long for everything. Two days later, I was waiting for an ice cream cone at the little shop attached ro the restaurant. Same thing. Short staffed and super busy. I waited over 10 minutes for someone who begrudgingly came to take my order upon request of manager. I would return to the hotel, but wouldn't eat there.

Cons:

See answer above. I wouldn't recommend anyone eat, drink or stop for snack. Poor service.

2026-09-19 • via Nuitee
G
Georges • couple • sa
8
A refaire certainement
Pros:

L'accueil du personnel tellement gentil en dépit de l'affluence. L'emplacement de l'hôtel à deux pas de la grotte.

2026-09-16 • via Nuitee
R
rocco • couple • it
10
2026-09-16 • via Nuitee
M
Mercedita • extended_group • us
10
Very good hotel but front desk not friendly.
Pros:

We love to the convenient of the hotel.

Cons:

None but the front desk should be more friendly to the guest…one lady she looks like she is having problem at home and brought her to work…not smiling.

2026-09-16 • via Nuitee
M
Mercedita • couple • us
10
Very nice hotel
Pros:

Convenience

Cons:

None

2026-09-16 • via Nuitee
B
Bernard • solo_traveller • mt
7
Pros:

Excellent location.

Cons:

Lift took ages to arrive. No Internet connection in the room. Slow pressure in shower. No drawers or shelves.

2026-09-13 • via Nuitee
Q
QUISEFIT • solo_traveller • fr
10
Pros:

Surclassement à l'hôtel panorama (4 étoiles) dans une grande chambre avec lit king size

2026-09-13 • via Nuitee
F
FORET • solo_traveller • fr
9
Pros:

La douche, la cabine de douche est très propre ,la literie est très confortable, la propreté. Le personnel est serviable et très gentil.

Cons:

L’attente interminable à l'ascenseur..
Pour un hôtel de cette taille ,il manque un ou deux ascenseurs supplémentaires.
Trop de perte de temps le matin devant l'ascenseur.

2026-09-13 • via Nuitee
A
Agnieszka • couple • es
8
2026-09-12 • via Nuitee
A
Andrée • couple • fr
8
2026-09-12 • via Nuitee
B
Bea2121 • solo_traveller • fr
9
Pros:

La chambre pour pmr est bien agencée. L'emplacement de l hôtel est parfait. Le personnel est au top.

Cons:

L ascenseur souvent occupé quand l hôtel est plein. On passe beaucoup de temps a attendre l'ascenseur.

2026-09-12 • via Nuitee
J
Joseph Rizk • couple • fr
10
2026-09-11 • via Nuitee
J
Jeannette • extended_group • gb
9
Location is great
Pros:

Location

2026-09-10 • via Nuitee
S
sylvie • extended_group • fr
9
2026-09-10 • via Nuitee
M
Mimose • couple • fr
9
Très bon emplacement
Pros:

L’emplacement est top!

Cons:

L’ascenseur l’attente est trop longue

2026-09-10 • via Nuitee
K
Kasandikromo • solo_traveller • nl
8
Pros:

De aanwezige liften

Cons:

Geen

2026-09-10 • via Nuitee
• solo_traveller • fr
7
Pros:

La gentillesse du personnel.le service

Cons:

Chambre bruyante.
Climatisation non fonctionnante.

2026-09-09 • via Nuitee
Émilie.... • solo_traveller • fr
9
Pros:

L'emplacement est parfait par rapport au sanctuaire.
La chambre était propre et décorée joliment.
La literie était confortable.
La salle de bain propre et pratique.

2026-09-09 • via Nuitee
E
eric • solo_traveller • fr
7
Pros:

Emplacement et propreté

Cons:

Manque de minibar ou réfrigérateur

2026-09-09 • via Nuitee
K
Katie • solo_traveller • ie
3
Massively disappointing for the price. Both rooms were very poor.
Pros:

Location

Cons:

Aircon and phone didn’t work in the first room, too hot to be in there.
2nd room had shards of glass on the floor which I stood on barefoot and had to use a tweaser to get it out. It was still there the next day so the cleaners never hoovered.

2026-09-09 • via Nuitee