Hôtel La Solitude

Hotels
8.2 (950 reviews)
3 Passage Saint Louis, Avenue B. Soubirous - Bp 83 , Lourdes , fr

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and well-maintained
Cons:
Breakfast quality
Room condition
Value perception

Categories

Cleanliness
8.16
The hotel was spotlessly clean, according to several reviews.
Service
8.63
Many reviews praised the staff for being lovely and accommodating.
Location
9.17
Consistently mentioned as a great and fabulous location.
Room Quality
7.62
Rooms are noted to be dated and some tired looking.
Amenities
8.65
Positive remarks about amenities including a nice pool and breakfast selections.
Value for Money
7.61
Some comments indicated prices were high compared to offered services.
Food and Beverage
7.16
Breakfast received negative feedback, but some meals were reported as great.
Overall Experience
8.63
General enjoyment and satisfaction expressed in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:11

Property Description

Luxurious Stay by The Sanctuaries

La Solitude, just 100 meters from The Sanctuaries, offers a serene retreat on the banks of the Gave River. Exquisite Dining Experience awaits with two distinct options - a traditional French restaurant and a charming brasserie. Indulge in a hot buffet breakfast to start your day right.

Relaxation and Recreation are key here, with an indoor swimming pool for a refreshing dip and a scenic terrace for unwinding. The hotel's Covidsafe approval ensures a worry-free stay.

Immerse yourself in the local culture by exploring the on-site boutique and take advantage of convenient services like laundry and packed lunches. Book your stay at Hôtel La Solitude for a memorable experience.

Important information:

Car traffic is limited near Lourdes's Sanctuary and the hotel. The hotel's car park can be accessed by car only from 6:00 to 11:00 and from 14:00 to 18:00. The hotel reception is open 24/24. Guest arriving outside these hours, can park outside the restricted area, walk to the hotel to check-in, and bring their vehicle to the hotel's parking later.

Please note that only for the 2 appartments : minimum stay of 2 nights with a fee of 19€ per stayGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Sun, Aug 16, 2026 until Sun, Aug 23, 2026

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LDE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 950 reviews
Cleanliness: 8.16
Service: 8.63
Location: 9.17
Room Quality: 7.62
Amenities: 8.65
Value for Money: 7.61
Food and Beverage: 7.16
Overall Experience: 8.63
D
Daniela • solo_traveller • mt
8
Pros:

The location is perfect and the view from the room amazing.

Cons:

The pool and the breakfast

2026-05-30 • via Nuitee
B
Beatriz • solo_traveller • ar
8
Muy.bien ubicado
Pros:

La ubicacion. Cerca de la gruta y tuve habitacion con vista al rio.

Cons:

La decoracion

2026-05-30 • via Nuitee
S
Stephan • solo_traveller • fr
10
Pros:

Tout était très bien

Cons:

Je n'ai rien à dire

2026-05-28 • via Nuitee
B
Béa • solo_traveller • re
8
2026-05-26 • via Nuitee
A
A.J. (Aad) • solo_traveller • nl
1
2026-05-25 • via Nuitee
S
Sharon • solo_traveller • ie
3
Hotel and staff issues
Pros:

Location

Cons:

Not accommodating at all due to one of us with a disability in moving around

2026-05-25 • via Nuitee
P
Pat • couple • ie
10
Very enjoyable
Pros:

Location , Restaurant and Bar

2026-05-22 • via Nuitee
P
Pat • couple • ie
10
Pros:

Best hotel in Lourdes well worth the money

2026-05-22 • via Nuitee
E
Emer • family_with_children • ie
4
Pros:

The location is good for visiting the grotto and surrounds,

Cons:

I have never stayed in a hotel where i have been served such bad food. I travelled with my elderly mother to celebrate a big upcoming birthday , she had stayed many times over the years in the Solitude, I upgraded her on my arrival to include dinner as well. The food available was horrendous, an example was the porridge at breafast, when I put the ladle in it was just milk, the staff were rude and unhelpful in the dining area with the exception of one lady, no menu displayed when coming out of the lifts, overboiled fish for dinner etc. I would also like to say breakfast was served at 7;30 and dinner at 7pm , we went at the starting times so it wasn't that we were late and the food was sitting there.The day we were leaving i checked under the beds to see had we dropped anything and was met with a heavy sheet of dust under the beds!! Clearly they hadn't been cleaned under for some time.I will never stay in this hotel again nor will my mother ever return again. And I certainly would not recommend to eat there.

2026-05-19 • via Nuitee
C
Cesare • couple • it
8
Soddisfacente
Pros:

La colazione era ottima con personale qualificato

2026-05-18 • via Nuitee
N
Nora • couple • ie
10
2026-05-18 • via Nuitee
T
Therese • solo_traveller • ie
10
Very central , helpful staff . Clean and the breakfast was delicious. I have no faults to add .
Pros:

The staff were excellent. Very friendly and helpful. Loved how central it was .

Cons:

I have no dislikes about it .

2026-05-17 • via Nuitee
W
Winthrop Scott • solo_traveller • gb
7
2026-05-17 • via Nuitee
B
Brendan • solo_traveller • gb
6
Pros:

Reception staff were friendly and welcoming. The location is close to the Sanctuary of Lourdes. The reception area and bar area are spacious. The breakfast was good and the staff in this area were friendly and helpful.

Cons:

The bar staff were not friendly at all. They were also very unhygienic, we order ice cream and although using a scoop they also grabbed it with their hands, one of the scoops of ice Cream fell on the counter, they just lifted it with their hand and put it back in the tub they were giving me. The corridors on the bedroom floors were dark and in need of improving, I don't think they have painted in years. Our triple bedroom was very small and while manageable the toilet facilities were very poor. The toilet was in a separate small room/cupboard so you had to reverse in if you wished to use the toilet and it was extremely difficult to close the door, when finished you had to go to another room to use the sink or the bidet, the shower was also in this room, the shower area had a light but it didn't work and the door of the shower hits the bidet when opened, the shower was also mouldy. The cleaning staff do come in daily to make the beds but don't brush the floor which would make more sense given the amount of flies which get in to the room if the balcony door overlooking the river is open. The beds in the room were OK for a short stay but the mattress is very thing so wouldn't do your back any good if you were staying for more than a few days. The room also had AC to cool or heat the room but it didn't work and being beside the river can be cold in the evenings The room was ok but not the standard of a 4 star hotel and certainly not what we seen in the pictures. The swimming pool in the hotel is also very small, it is suitable for getting into but to swim in it would be difficult.

2026-05-16 • via Nuitee
M
Mariangela • extended_group • it
7
Una notte di passaggio
Pros:

Media

Cons:

Poco

2026-05-16 • via Nuitee
A
Andrea • extended_group • it
8
2026-05-15 • via Nuitee
C
CB123321 • Family
10
Great location
Pros:

Stayed here last week - great location, nice room, good choice of food. Staff very friendly.

2026-05-14 • via Tripadvisor
C
Catherine • couple • fr
8
Super ! Très agréable séjour.
Pros:

De la chambre jolie vue sur le gave et le château, bel emplacement. Beau bar et jolie vue.
Réactivité du personnel.

Cons:

Le nom de l’hôtel 😄

2026-05-12 • via Nuitee
B
Barbara • solo_traveller • it
9
2026-05-10 • via Nuitee
P
Philippe • couple • fr
7
Très bien
Pros:

L’accueil

Cons:

Petit déjeuner pas assez varié

2026-05-07 • via Nuitee