Rendezvous Heritage Hotel Auckland

Hotels
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Rendezous Hotels
8.2 (5564 reviews)
35 Hobson Street , Auckland , NZ

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Nice amenities
Cons:
Issues with cleanliness
Lack of breakfast options
Dated room quality

Categories

Cleanliness
7.78
Several reviews mention issues with cleanliness and strong odors.
Service
9.25
Friendly and helpful staff were frequently mentioned in reviews.
Location
9.29
Conveniently located with great access to attractions according to multiple reviews.
Room Quality
7.74
Some rooms were described as dated or uncomfortable.
Amenities
8.27
Mixed reviews on amenities, but positive mentions of the rooftop pool.
Value for Money
8.23
Good value relative to location and facilities.
Food and Beverage
6.78
Negative feedback regarding breakfast options.
Overall Experience
8.25
Generally positive experience, though some aspects need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:16

Property Description

Luxurious Resort-Style Facilities:
Experience a touch of paradise at Heritage Auckland with our indoor and outdoor heated rooftop pool, tennis court, spa, and sauna.

Convenient Location:
Situated in the heart of Auckland CBD, we are just a short walk from iconic landmarks such as the Skytower, Viaduct Harbor, and Queen Street. The Britomart Transport Center is also conveniently close by.

Spacious Rooms with Modern Amenities:
Relax in our well-appointed rooms and suites equipped with satellite TV and complimentary WiFi, perfect for both short-term and long-term stays.

Escape to Heritage Auckland for a memorable stay in the vibrant city.

Important information:

Please note that there is a 1.5% charge when you pay with a credit card.

Please note that this property requires a credit card pre-authorization or cash deposit upon check-in to cover any incidental charges.

You can request your preferred bedding configuration in the Special Request Box at the time of booking. Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability.

Housekeeping service is offered every 3 nights for stays of more than 3 nights.

Housekeeping services are available upon request for stays of less than 3 nights.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Location

Guest Reviews

8.2
Based on 5564 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 7.74
Amenities: 8.27
Value for Money: 8.23
Food and Beverage: 6.78
Overall Experience: 8.25
W
William • family_with_children • nz
10
2026-09-19 • via Nuitee
D
Dayna • family_with_children • nz
9
Was nice but disappointed by the maintenance of extra facilities like spa and pools. We stay at this hotel because of th
Pros:

Easy to get to. Parking excellent. Pools and gyms

Cons:

Roof top spa was filthy, had hair floating in it getting caught on fingers and toes. Had scum floating on hop and was quite cold.
Spa inside was cold as well. So many children unsupervised or poorly supervised, misusing gym equipment,spas and pools.

2026-09-19 • via Nuitee
D
Dayna • family_with_children • nz
8
2026-09-19 • via Nuitee
S
Shane • couple • nz
10
Excellent
Pros:

Great location

Cons:

No late night bar

2026-09-19 • via Nuitee
S
Shane • extended_group • nz
9
Great location
Pros:

Great location

Cons:

N/a

2026-09-19 • via Nuitee
T
Tabitha • family_with_children • nz
10
Loved it, will stay again
Pros:

Great location and easy to get around

Cons:

Spa was a little too hot to general use, and needed heavier weights in gym

2026-09-19 • via Nuitee
S
Savage • extended_group • nz
8
awesome we will be back
Pros:

pool area

2026-09-19 • via Nuitee
D
Debbie • solo_traveller • nz
10
Pros:

Loved the pool, great location

2026-09-18 • via Nuitee
B
Baswati • extended_group • nz
10
Comfort with convenience
Pros:

Well located

Cons:

-

2026-09-18 • via Nuitee
S
SARAH • extended_group • pf
8
très bon séjour établissement très bien situé super le parking couvert je reviendrai avec ma famille
Pros:

établissement et personnel très agréable vue de ma chambre sur la sky tower

Cons:

rien

2026-09-18 • via Nuitee
M
Maria • solo_traveller • nz
3
Would not stay again
Pros:

Beds were comfy

Cons:

Staff weren’t helpful especially when fire alarm went off at 10:30pm, lack of comms and no help at all to try get everyone back to their rooms in an orderly fashion

2026-09-18 • via Nuitee
L
Luke • solo_traveller • au
8
2026-09-17 • via Nuitee
C
Carolina Arancibia • solo_traveller • cl
6
Pros:

Ubicación

Cons:

Las habitaciones son antiguas, mucha alfombra vieja (tanto en habitaciones y pasillos). Los ascensores están en un solo sector, alejados de prácticamente todas las habitaciones.

2026-09-17 • via Nuitee
N
Natalia • solo_traveller • nz
10
Will be back, especially to try out the pool!
Pros:

I booked the room last minute and received a complimentary room upgrade as there were no rooms left that I had booked for. The Reception stuff were great and got it all changed with no hassles!

2026-09-17 • via Nuitee
S
Sam • solo_traveller • nz
5
Sleepless
Pros:

Location

View was okay, too

Cons:

Bed fell apart in the middle of the night

2026-09-17 • via Nuitee
C
Craig • couple • nz
5
Average
Pros:

Staff were helpfull

Cons:

The whole building along with rooms are Old and Tired, Clean though but tired. very confusing for the twoers and parking

2026-09-16 • via Nuitee
S
Sonya • solo_traveller • au
10
2026-09-16 • via Nuitee
J
Jamie • solo_traveller • nz
5
2026-09-16 • via Nuitee
J
Jojic • couple • nz
10
Superior comfortable beds, like clouds, nice hotel in great location with lovely staff.
Pros:

We had two rooms and one was really big and one was a standard size. The beds were incredibly comfortable and luxurious. The outdoor pool, spa and gym facilities were very nice. Staff were very lovely. Great housekeeping daily. The car parking (extra cost per day) was designated and secure. I really could not fault the hotel for this stay. Beds were exceptional. Decor is nice. Location is excellent.

Cons:

Nothing.

2026-09-16 • via Nuitee
C
Christine • solo_traveller • nz
9
Excellent stay at the Rendez-vous
Pros:

Nice rooftop pool.
Close proximity to Sky tower and restaurants.

Cons:

Difficulty connecting the TV with WiFi.

2026-09-16 • via Nuitee