Rendezvous Heritage Hotel Auckland

Hotels
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Rendezous Hotels
8.2 (5564 reviews)
35 Hobson Street , Auckland , NZ

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Nice amenities
Cons:
Issues with cleanliness
Lack of breakfast options
Dated room quality

Categories

Cleanliness
7.78
Several reviews mention issues with cleanliness and strong odors.
Service
9.25
Friendly and helpful staff were frequently mentioned in reviews.
Location
9.29
Conveniently located with great access to attractions according to multiple reviews.
Room Quality
7.74
Some rooms were described as dated or uncomfortable.
Amenities
8.27
Mixed reviews on amenities, but positive mentions of the rooftop pool.
Value for Money
8.23
Good value relative to location and facilities.
Food and Beverage
6.78
Negative feedback regarding breakfast options.
Overall Experience
8.25
Generally positive experience, though some aspects need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:16

Property Description

Luxurious Resort-Style Facilities:
Experience a touch of paradise at Heritage Auckland with our indoor and outdoor heated rooftop pool, tennis court, spa, and sauna.

Convenient Location:
Situated in the heart of Auckland CBD, we are just a short walk from iconic landmarks such as the Skytower, Viaduct Harbor, and Queen Street. The Britomart Transport Center is also conveniently close by.

Spacious Rooms with Modern Amenities:
Relax in our well-appointed rooms and suites equipped with satellite TV and complimentary WiFi, perfect for both short-term and long-term stays.

Escape to Heritage Auckland for a memorable stay in the vibrant city.

Important information:

Please note that there is a 1.5% charge when you pay with a credit card.

Please note that this property requires a credit card pre-authorization or cash deposit upon check-in to cover any incidental charges.

You can request your preferred bedding configuration in the Special Request Box at the time of booking. Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability.

Housekeeping service is offered every 3 nights for stays of more than 3 nights.

Housekeeping services are available upon request for stays of less than 3 nights.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Location

Guest Reviews

8.2
Based on 5564 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 7.74
Amenities: 8.27
Value for Money: 8.23
Food and Beverage: 6.78
Overall Experience: 8.25
S
Stuart Milne • solo_traveller • nz
9
exceeded my expectations and have already recommended to my work colleagues at Air New Zealand
Pros:

I was very grateful to have received a room upgrade after a busy day at work.

Cons:

N/A

2026-10-24 • via Nuitee
D
Daniel • couple • au
10
2026-10-24 • via Nuitee
J
Jessica • couple • au
9
2026-10-24 • via Nuitee
J
Jennifer • couple • au
7
good location for Central stay in the city
Pros:

great location, helpful staff, room was fine. Hotel a bit dated, we only stayed 2 nights and it served its purpose

2026-10-23 • via Nuitee
L
Leona • extended_group • tw
10
2026-10-23 • via Nuitee
K
Kahurangi • couple • nz
10
2026-10-23 • via Nuitee
C
Cam • family_with_children • nz
4
Pros:

Location

Cons:

No sky TV, noisy, ac broken

2026-10-23 • via Nuitee
P
Pauly D • family_with_children • nz
9
Nice staff great spot
Pros:

Great place stay here often great rooms pool and spa great service

Cons:

Some off the showers are quite outdated

2026-10-22 • via Nuitee
M
Margi • family_with_children • nz
10
Pros:

The rooftop pool and spa were amazing, they also have a indoor pool, 2 gyms, would stay again without a doubt 😃

2026-10-22 • via Nuitee
S
Sophie • family_with_children • nz
10
Very good would come back and stay here
Pros:

There were very nice staff that were helpful and let us check in early and check out late

Cons:

Nothing it was pretty good

2026-10-21 • via Nuitee
E
Evgenia • couple • nz
8
2026-10-21 • via Nuitee
S
Scott • couple • nz
10
2026-10-20 • via Nuitee
D
David • solo_traveller • nz
5
Good location, nice staff but getting dated. Terrible WiFi
Pros:

Location

Cons:

Terrible wi-fi for doing business

2026-10-20 • via Nuitee
J
Jesse • family_with_children • nz
5
2026-10-20 • via Nuitee
R
Rachael • couple • nz
8
2026-10-20 • via Nuitee
M
Martial • couple • fr
8
Pros:

Très bien situé en centre-ville avec la navette depuis et pour l’aéroport à proximité

Cons:

Énorme établissement avec plusieurs bâtiments

2026-10-20 • via Nuitee
J
Jesse • family_with_children • nz
5
Great location it but can no longer call it a hotel. More of a serviced apartment block
Pros:

Liked the location in the city. Large spacious rooms.

Cons:

Definitely not the same heritage we all know and remember ! Think it’s just more of an apartment block now. No bar, no screening of sports games. No vibe, no atmosphere. Room was waaaay too far away from the closet elevator. Too far to carry all the bags as well as having no staff to help with this.

2026-10-20 • via Nuitee
A
Andrew • family_with_children • nz
7
2026-10-19 • via Nuitee
J
Jasmin • solo_traveller • ch
7
Für einen günstigen Aufenthalt absolut geeignet
Pros:

Zimmer haben eine gut ausgestattete Küche, tolle Poolanlage

Cons:

Zimmer etwas schmuddelig, Teppich müsste ersetzt werden

2026-10-19 • via Nuitee
B
Brittany • solo_traveller • au
7
Pros:

Location was great and so were the staff

Cons:

The wifi was horrible. I ended up having to use heaps of data on my eSIM instead.

2026-10-19 • via Nuitee